HP Pavilion v5000 - Desktop PC Limited Warranty And Support Manual

Limited warranty and support guide
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Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it's important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and Software
Build Number) can be viewed through the Help and Support Center. Click the Windows Start
Button, Help and Support, and then click System Information.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________

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Summary of Contents for HP Pavilion v5000 - Desktop PC

  • Page 1 Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center.
  • Page 2: Hardware Limited Warranty

    WARRANTY SET FORTH ABOVE. SOME STATES OR in this Limited Warranty as “HP Hardware Products”) sold by COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION or leased from Hewlett-Packard Company, its worldwide ON HOW LONG AN IMPLIED WARRANTY LASTS OR subsidiaries, affiliates, authorized resellers, or country/region...
  • Page 3: Exclusive Remedy

    HP warrants that the HP Hardware Products that you have operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by purchased or leased from HP are free from defects in materials or workmanship under normal use during the software, interfacing, parts or supplies not supplied by HP;...
  • Page 4: Limited Warranty Period

    EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE On-site Warranty Service LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT Your HP Limited Warranty service may include on-site labor OR THE FAILURE OF THE PRODUCT TO PERFORM, support to repair your hardware. HP provides on-site service INCLUDING ANY LOST PROFITS OR SAVINGS OR during standard office hours.
  • Page 5: Options And Software Limited Warranties

    Mail-in Warranty Service Options and Software Your HP Limited Warranty may include a mail-in warranty Limited Warranties service. Under the terms of mail-in service, you will be required to ship your HP Hardware Product to an authorized The Limited Warranty terms and conditions for most service location for warranty repair.
  • Page 6: Software Technical Support

    ONLY ON THE CONDITION THAT YOU AGREE TO ALL legal agreement between (a) you (either an individual or a TERMS AND CONDITIONS OF THIS EULA. BY single entity) and (b) Hewlett-Packard Company (“HP”) that INSTALLING, COPYING, DOWNLOADING, OR governs your use of any Software Product, installed on or...
  • Page 7 1. GRANT OF LICENSE. HP grants you the following rights 3. ADDITIONAL SOFTWARE. This EULA applies to updates provided you comply with all terms and conditions of or supplements to the original Software Product provided by this EULA: HP unless HP provides other terms along with the update or supplement.
  • Page 8 9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS” limitation of incidental or consequential damages, so the AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL above limitation or exclusion may not apply to you.
  • Page 9: Declaration Of Conformity

    Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Pty Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany (FAX: +49-7031-14-3143) North America Contact: Hardware Quality Eng. Manager, Hewlett-Packard, CPC, 10500 Ridgeview Ct., Cupertino, CA 95015-4010. Phone: (408)-343-5000...
  • Page 10: Operating Specifications

    Operating Specifications Electrical ratings: AC INPUT 100–127V , 3A or 4A or 6A* 200–240V , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2000 m Storage altitude:...
  • Page 11: Additional Safety Information

    • For automatically initiated calls to the same Additional Safety Information number: This product has not been evaluated for connection to an (a) There shall be no more than 10 call attempts to the “IT” power system (an AC distribution system with no direct same number within any 30-minute period for a single connection to earth, according to IEC 60950).
  • Page 12: Lithium Battery Caution

    Lightning Protection Lithium Battery Caution For added protection of any product during a lightning WARNING: The computer uses a lithium battery, storm, or when it is left unattended and unused for long type CR2032. There is danger of an explosion if periods of time, unplug the product from the wall outlet and the battery is incorrectly replaced.
  • Page 13: Support Information

    Support Information 5 If you have not solved the problem, first, call your Don’t Forget to Register! computer retailer, or second, call the HP Customer Care You can register your computer through the Help and Center at: Support Center. Click the Windows Start Button, and Australia: then click Help and Support.
  • Page 14: Software Support

    Where Are My User Guides? To Our Valued Customer The User Guides are on your computer. Click the Congratulations on your decision to purchase a Desktop Windows Start Button, All Programs, and then click computer! During development, the computer must pass User Guides.
  • Page 15: Customer Support

    Next, try a little surfing! The HP Web site has updated Copyright © 2004–2007 Hewlett-Packard Development software, tips and tricks, answers for common problems, Company, L.P. and other information. Go to the Support Web site listed earlier in this document and search for your computer model.
  • Page 16 Printed in...

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