HP Pavilion dv9100 - Entertainment Notebook PC Maintenance And Service Manual

Hp pavilion dv9000 notebook pc - maintenance and service guide
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Maintenance and Service
Guide
HP Pavilion dv9000 and dv9200
Notebook PC
Document Part Number:
417615-004
December 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

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Summary of Contents for HP Pavilion dv9100 - Entertainment Notebook PC

  • Page 1 Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Document Part Number: 417615-004 December 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
  • Page 2 Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc.
  • Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 5: Table Of Contents

    Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
  • Page 6 Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required ......4–1 4.2 Service Considerations ..... . . 4–2 Plastic Parts .
  • Page 7: Specifications

    Contents 5.23 Power Connector Assembly ....5–71 5.24 System Board ......5–75 5.25 Fan/Heat Sink Assembly.
  • Page 8 Contents Maintenance and Service Guide...
  • Page 9: Product Description

    Product Description The HP Pavilion dv9000 Notebook PC offers advanced modularity, Intel® Core™ Duo processors, and extensive multimedia support. HP Pavilion dv9000 Notebook PC Maintenance and Service Guide 1–1...
  • Page 10: Features

    Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.66-GHz) ❏ Intel Core Duo T5300 (1.73-GHz) ❏ Intel Core Duo T5200 (1.66-GHz) ❏...
  • Page 11 Product Description ■ TouchPad pointing device with on/off button and dedicated two-way scroll zone ■ Integrated 10/100/1000 Gigabit Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack, varying by computer model ■ Integrated high-speed 56K modem with RJ-11 jack ■...
  • Page 12: Resetting The Computer

    Product Description ❏ S-Video-out ❏ Universal Serial Bus (USB) v. 2.0 (4 ports) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer For Disassembly,”...
  • Page 13: Power Management

    Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
  • Page 14: External Components

    Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Power light On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation.
  • Page 15 Product Description Table 1-1 Front Components (Continued) Item Component Function Drive light Blinking: The hard drive or optical drive is being accessed. Wireless switch Turns the wireless feature on or off, but does not create a wireless connection. ✎ A wireless network must be set up in order to establish a wireless connection.
  • Page 16: Left-Side Components

    Product Description The external components on the left side of the computer are shown below and described in Table 1-2. Left-Side Components Table 1-2 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the computer. ✎...
  • Page 17 Product Description Table 1-2 Left-Side Components (Continued) Item Component Function Expansion port 3 Connects the computer to an optional expansion product. ✎ The computer has only one expansion port. The term expansion port 3 describes the type of expansion port. RJ-45 (network) jack Connects a network cable.
  • Page 18 Product Description The external components on the right side of the computer are shown below and described in Table 1-3. Right-Side Components 1–10 Maintenance and Service Guide...
  • Page 19: Right-Side Components

    Product Description Table 1-3 Right-Side Components Item Component Function USB ports (2) Connect optional USB devices. ExpressCard slot Supports optional ExpressCard/54 cards. Optical drive Reads an optical disc. Power connector Connects an AC adapter. Maintenance and Service Guide 1–1 1...
  • Page 20 Product Description The computer keyboard components are shown below and described in Table 1-4. Keyboard Components 1–12 Maintenance and Service Guide...
  • Page 21: Keyboard Components

    Product Description Table 1-4 Keyboard Components Item Component Function Function keys Execute frequently used system functions when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key.
  • Page 22 Product Description The computer top components are shown below and described in Table 1-5. Top Components, Part 1 1–14 Maintenance and Service Guide...
  • Page 23 Product Description Table 1-5 Top Components, Part 1 Item Component Function Integrated camera Records video and captures still photos. (select models only) Internal microphones Record sound. (2, select models only) ✎ A microphone icon next to each microphone opening indicates that the computer has internal microphones.
  • Page 24 Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 2 1–16 Maintenance and Service Guide...
  • Page 25 Product Description Table 1-6 Top Components, Part 2 Item Component Function Media button If QuickPlay is not installed and the computer is ■ On, opens the music program or Media menu, which allows you to select a multimedia program. ■ Off, does not function. ■...
  • Page 26 Product Description Table 1-6 Top Components, Part 2 (Continued) Item Component Function Previous/rewind When a disc is playing in the optical drive: button ■ Plays the previous track or chapter, when pressed once. ■ Rewinds when pressed with the fn key. Play/pause button When a disc is in the optical drive and is ■...
  • Page 27: Touchpad Components

    Product Description The computer TouchPad components are shown below and described in Table 1-7. TouchPad Components Table 1-7 Touchpad Components Item Component Function TouchPad light Blue: TouchPad is enabled. Amber: TouchPad is disabled. TouchPad Moves the pointer and selects or activates items on the screen.
  • Page 28: Bottom Components

    Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay.
  • Page 29 Product Description Table 1-8 Bottom Components (Continued) Item Component Function Optical drive Reads an optical disc. Secondary hard drive bay Holds an optional secondary hard drive. Primary hard drive bay Hold the primary hard drive. Vents (6) Enable airflow to cool internal components.
  • Page 30: Design Overview

    Product Description 1.5 Design overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
  • Page 31: Troubleshooting

    Troubleshooting WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
  • Page 32: Navigating And Selecting In The Setup Utility

    Troubleshooting 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press while the prompt, “Press <F10> to enter setup,” is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter 3.
  • Page 33: Restoring Default Settings In The Setup Utility

    Troubleshooting 1. To start the Setup Utility, turn on or restart the computer in Windows, and then press while the prompt, “Press <F10> to enter setup,” is displayed in the lower-left corner of the screen. 2. Access the system information by using the Main menu. 3.
  • Page 34: Using Advanced Setup Utility Features

    Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and Support Center, which is accessible only when the computer is in Windows.
  • Page 35: Setup Utility Menus

    Troubleshooting ■ To close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter After the Setup Utility closes, the computer restarts in Windows.
  • Page 36: Security Menu

    Troubleshooting Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an administrator password. Power-on password Enter, change, or delete a power-on password. System Configuration Menu Table 2-3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language.
  • Page 37: Diagnostics Menu

    Troubleshooting Table 2-3 System Configuration Menu (Continued) Select To Do This Boot Options Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ■...
  • Page 38: Setup Utility In Windows Vista

    Troubleshooting 2.2 Setup Utility in Windows Vista The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. ✎ The fingerprint reader (select models only) does not work when accessing the Setup Utility.
  • Page 39 Troubleshooting 5. To set your preferences and exit the Setup Utility, press and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows. Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad.
  • Page 40 Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1.
  • Page 41: Setup Utility Menus

    Troubleshooting The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order. Closing the Setup Utility You can close the Setup Utility with or without saving changes.
  • Page 42: Main Menu

    Troubleshooting Main Menu Table 2-1 Main Menu Select To Do This ■ System Information View and change the system time and date. ■ View identification information about the computer. ■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
  • Page 43 Troubleshooting Table 2-3 System Configuration Menu Select To Do This Boot Options Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ■...
  • Page 44 Troubleshooting Diagnostics Menu Table 2-4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
  • Page 45: Troubleshooting Flowcharts

    Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
  • Page 46 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
  • Page 47: Flowchart 2.1—Initial Troubleshooting

    Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)
  • Page 48: Flowchart 2.2—No Power, Part

    Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
  • Page 49: Flowchart 2.3—No Power, Part

    Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another computer, or replacing it. Replace Power on? power supply...
  • Page 50: Flowchart 2.4—No Power, Part

    Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
  • Page 51: Flowchart 2.5—No Power, Part

    Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check Power on? computer operation after each replacement: 1.
  • Page 52: Flowchart 2.6—No Video, Part

    Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
  • Page 53: Flowchart 2.7—No Video, Part

    Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
  • Page 54 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking computer into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
  • Page 55 Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
  • Page 56 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
  • Page 57 Troubleshooting Flowchart 2.1 1—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove disc or diskette and Run FDISK.
  • Page 58 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
  • Page 59: Flowchart 2.13—No Os Loading, Diskette Drive

    Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
  • Page 60: Flowchart 2.14—No Os Loading, Optical Drive

    Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
  • Page 61: Flowchart 2.15—No Audio, Part

    Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Computer in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Go to “Flowchart Replace the 2.16—No Audio, docking device. Part 2.”...
  • Page 62: Flowchart 2.16—No Audio, Part

    Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
  • Page 63: Flowchart 2.17—Nonfunctioning Device

    Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart Reattach device.
  • Page 64: Flowchart 2.18—Nonfunctioning Keyboard

    Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
  • Page 65: Flowchart 2.19—Nonfunctioning Pointing Device

    Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done Done...
  • Page 66 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack activated. active? Connect Digital to nondigital line? line. Network Reload NIC/modem or modem Done drivers and configured connection reconfigure. in OS? working? Disconnect all Replace...
  • Page 67: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
  • Page 68: Computer Major Components

    Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
  • Page 69 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Item Description Number Display assemblies (include wireless antenna transceivers and cables) For use with full-featured computer models (includes camera, camera cable, and microphones): 17.0-inch, WXGA+, TFT Dual Lamp with BrightView 432948-001 17.0-inch, SXGA+, TFT Single Lamp with BrightView 432947-001...
  • Page 70 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
  • Page 71 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Keyboards For use in the following countries and regions: Belgium 441541-A41 Latin America 441541-161 Denmark, 441541-DH1 Netherlands 441541-B31 Finland, Portugal 441541-131 Norway, Russia 441541-251 and Sweden Saudi Arabia 441541-171...
  • Page 72 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
  • Page 73 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Wireless switch board (includes wireless switch 432991-001 board cable) Audio board (includes audio board cable and infrared lens) For model dv9200 438369-001 For model dv9000 432986-001 Bluetooth module (includes Bluetooth 412766-002...
  • Page 74 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
  • Page 75 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Processors (include thermal pad) Intel Core Duo T7200 (2.00-GHz) 434730-001 Intel Core Duo T5600 (1.83-GHz) 434731-011 Intel Core Duo T5500 (1.66-GHz) - dv9200 models 436157-001 Intel Core Duo T5300 (1.73-GHz) - dv9200 models 446814-001...
  • Page 76 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
  • Page 77 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Base enclosures (include wireless switch actuator and power connector) For use only with computer models using 436364-001 Intel processors For use only with computer models using 438605-001 AMD processors Batteries...
  • Page 78 Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
  • Page 79 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules 802.11a/b/g WLAN Mini Card module for use in the 407674-001 countries or regions listed below. These countries and regions are categorized as most of the world1 (MOW1).
  • Page 80 Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
  • Page 81 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use in the 407674-002 countries or regions listed below. These countries and regions are categorized as most of the world2 (MOW2).
  • Page 82 Illustrated Parts Catalog Computer Major Components 3–16 Maintenance and Service Guide...
  • Page 83 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules (Continued) For use only with models using AMD processors: Broadcom 802.11b/g WLAN module for use in most 441090-001 of the world Broadcom 802.11b/g WLAN module for use the rest 441090-002 of the world...
  • Page 84 Illustrated Parts Catalog Computer Major Components 3–18 Maintenance and Service Guide...
  • Page 85 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Optical drives (include bezel) DVD±RW/R and CD-RW Double-Layer Combo 432973-001 Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo 432972-001 Drive DVD/CD-RW Combo Drive 434673-001 Cable Kit (not illustrated), includes: 434677-001 Audio board cable...
  • Page 86: Display Assembly Components

    Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components Table 3-2 Display Assembly Components Spare Part Number Information Spare Part Item Description Number Display bezels For use with Dual Lamp display panels with camera 432956-001 For use with Dual Lamp display panels 436068-001 without camera For use with Single Lamp display panels with camera...
  • Page 87 Illustrated Parts Catalog Table 3-2 Display Assembly Components Spare Part Number Information (Continued) Spare Part Item Description Number Display Hinge Kit (includes left and right display hinges) For use with Dual Lamp display panels 432964-001 For use with Single Lamp display panels 432963-001 Display inverters For use with Dual Lamp display panels...
  • Page 88: Mass Storage Devices

    Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices Table 3-3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include bracket and connector) For use only with computer models using Intel processors: 100-GB (7200-rpm) 434662-001 100-GB (5400-rpm) 432997-001...
  • Page 89 Illustrated Parts Catalog Table 3-3 Mass Storage Devices Spare Part Number Information (Continued) Spare Part Item Description Number For use with all computer models 200-GB (4200-rpm) 441424-001 160-GB (5400-rpm) 438485-001 120-GB (5400-rpm) 432998-001 100-GB (7200-rpm) 441540-001 80-GB (5400-rpm) 432996-001 For use with computer models using AMD processors: 120-MB (7200-rpm) 458116-001 Hard drives (Continued)
  • Page 90: Plastics Kit

    Illustrated Parts Catalog 3.5 Plastics Kit Plastics Kit Components 3–24 Maintenance and Service Guide...
  • Page 91 Illustrated Parts Catalog Table 3-4 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 432981-001 Includes: ExpressCard slot bezel Memory module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) Left hard drive cover (includes 2 captive screws, secured by C-clips) Maintenance and Service Guide...
  • Page 92: Cable Kit

    Illustrated Parts Catalog 3.6 Cable Kit Cable Kit Components 3–26 Maintenance and Service Guide...
  • Page 93 Illustrated Parts Catalog Table 3-5 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 434677-001 Includes: Audio board cable Display lid switch module cable Bluetooth module cable USB board cable USB/magnetic board cable Maintenance and Service Guide 3–27...
  • Page 94: Miscellaneous

    Illustrated Parts Catalog 3.7 Miscellaneous Table 3-6 Spare Parts: Miscellaneous Spare Part Description Number AC adapters HP 90-W PFC AC adapter 432309-001 HP 90-W non-PFC AC adapter 432310-001 Composite S-Video and audio input cable 407939-001 Analog TV tuner 407941-001 Composite S-Video and audio input cable 407939-001 DVB-T TV tuner 412175-001...
  • Page 95 Illustrated Parts Catalog Table 3-6 Spare Parts: Miscellaneous (Continued) Spare Part Description Number TV tuner, ExpressCard 439130-001 TV tuner antenna 439131-001 Wireless laser mouse 430958-001 Express card kit, HD-DVD (with driver CD) 445170-001 Power cords for use with all computer models: Belgium, Europe, Finland, France, Germany, Greece, 394279-021 the Netherlands, Norway, Portugal, Spain, and Sweden...
  • Page 96 Illustrated Parts Catalog Table 3-6 Spare Parts: Miscellaneous (Continued) Spare Part Description Number Screw Kit (include the following screws; refer to Appendix A, “Screw Listing,” for more information on screw specifications and usage) For use only with computer models using Intel processors 434676-001 For use only with computer models using AMD processors 432983-001...
  • Page 97: Sequential Part Number Listing

    Illustrated Parts Catalog 3.8 Sequential Part Number Listing Table 3-7 Spare Parts: Sequential Part Number Listing Spare Part Number Description 364727-001 USB digital drive 371693-001 Headset 394279-001 Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States 394279-011 Power cord for use in Australia and New Zealand 394279-021...
  • Page 98 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 407674-001 802.11a/b/g WLAN Mini Card module for use in the MOW1 countries and regions listed below: Antigua & Dominican Malaysia Barbuda Republic Mexico Argentina Guam New Zealand Australia Guatemala Paraguay Bahamas...
  • Page 99 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407674-003 802.11a/b/g WLAN Mini Card module for use in the ROW countries and regions listed below: China Honduras Qatar Ecuador Pakistan South Korea Haiti Peru 407674-004 802.11b/g WLAN Mini Card module for use in Costa Rica,...
  • Page 100 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 432947-001 17.0-inch, SXGA+, TFT Single Lamp display assembly with BrightView (includes camera, camera cable, microphones, wireless antenna transceivers, and cables) 432948-001 17.0-inch, WXGA+, TFT Dual Lamp display assembly with BrightView for use with full-featured computer models (includes camera, camera cable, microphones, wireless antenna transceivers, and cables)
  • Page 101 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 432959-001 Display inverter for use with Dual Lamp display panels 432960-001 Camera module 432961-001 Microphones 432962-001 Display Cable Kit (includes camera cable) 432963-001 Display Hinge Kit for use with Single Lamp display panels (includes left and right display hinges) 432964-001 Display Hinge Kit for use with Dual Lamp display panels...
  • Page 102 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 432982-001 Rubber kit for models with AMD processors 432983-001 Escrow Kit for use only with computer models using AMD processors 432984-001 Olga Kit 432985-001 Power connector bracket 432986-001 Audio board (includes audio board cable and infrared lens) for model dv9000 432987-001...
  • Page 103 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 434660-001 G73 system board for use in models with Intel processors (includes 512-MB of video RAM and thermal pad) 434661-001 802.11a/b/g EWC WLAN module for use in most of the world 434661-002 802.11a/b/g EWC WLAN module for use in the rest of the world...
  • Page 104 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 436068-001 Display bezel for use with Dual Lamp display panels without camera 436157-001 Intel Core Duo T5500 (1.66-GHz) processor (includes thermal pad), for use with dv9200 models 436238-001 Optical wired mouse 436257-001 AMD Turion ML-60 2.0-GHz processor...
  • Page 105 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 439131-001 TV tuner antenna 439254-001 Remote control, ExpressCard (EMEA) 441075-001 Broadcom 4311AG 802.11a/b/g WLAN module for use in most of the world 441090-001 Broadcom 802.11b/g WLAN module for use in most of the world 441090-002 Broadcom 802.11b/g WLAN module for use in the rest of the...
  • Page 106 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 441541-171 Keyboard for use in Saudi Arabia 441541-251 Keyboard for use in Russia 441541-281 Keyboard for use in Thailand 441541-291 Keyboard for use in Japan 441541-A41 Keyboard for use in Belgium 441541-B31...
  • Page 107 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 448003-001 2048-MB memory module, PC-5300, 667-MHz, 1-DIMM for use only with models using AMD processors 450370-001 Processor bracket 7.9, for use with the following processors: 434730-001 434731-001 436157-001 436900-001 446814-001 450371-001 Processor bracket 8.1, for use with the following processors:...
  • Page 108 Illustrated Parts Catalog 3–42 Maintenance and Service Guide...
  • Page 109: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
  • Page 110: Service Considerations

    Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
  • Page 111: Preventing Damage To Removable Drives

    Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...
  • Page 112: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
  • Page 113: Packaging And Transporting Precautions

    Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
  • Page 114: Workstation Precautions

    Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
  • Page 115: Grounding Equipment And Methods

    Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
  • Page 116: Typical Electrostatic Voltage Levels

    Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
  • Page 117: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 109 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
  • Page 118: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components.
  • Page 119 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed Hard Drive 2 loosened to remove each hard drive cover 4 removed to disassemble each hard drive Computer Feet Memory Module 2 loosened to remove the memory module compartment cover RTC Battery...
  • Page 120 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.14 Display Assembly Display bezel Camera module Display inverter Display panel Display hinges Display hinge covers Wireless antenna transceivers Microphones Camera cable 5.15 Top Cover 5.16 Wireless Switch Board 5.17 Audio Board...
  • Page 121: Preparing The Computer For Disassembly

    Removal and Replacement Procedures 5.3 Preparing the Computer For Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 122 Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back. d. Remove the battery. Removing the Battery Reverse the above procedure to install the battery.
  • Page 123: Hard Drive

    Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information Hard drives (include bracket and connector) For use only with computer models using Intel processors: 100-GB (7200-rpm) 434662-001 100-GB (5400-rpm) 432997-001 For use with all computer models: 200-GB (4200-rpm) 441424-001 160-GB (5400-rpm)
  • Page 124 Removal and Replacement Procedures 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Loosen the two captive Phillips PM2.0×5.0 screws 1 that secure each hard drive cover to the computer. 3. Lift the right side of the cover 2 and swing it to the left. 4.
  • Page 125 Removal and Replacement Procedures 5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer. 6. Remove the hard drive from the hard drive bay. Removing the Hard Drive Maintenance and Service Guide 5–9...
  • Page 126 Removal and Replacement Procedures 7. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive bracket to the hard drive. 8. Lift the bracket 2 straight up to remove it from the hard drive. ✎ The hard drive bracket and the screws used to secure the bracket to the hard drive are included in the Hard Drive Bracket Kit, spare part number 434106-001.
  • Page 127: Computer Feet

    Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 432982-001. The feet attach to the base enclosure in the locations illustrated below. Computer Feet Locations Maintenance and Service Guide 5–1 1...
  • Page 128: Memory Module

    Removal and Replacement Procedures 5.6 Memory Module Memory Module Spare Part Number Information Memory modules, PC-5300, 667-MHz, 1-DIMM For use only with models using Intel processors: 1024-MB 434742-001 512-MB 434741-001 For use only with models using AMD processors: 2048-MB 448003-001 1024-MB 432970-001 512-MB...
  • Page 129 Removal and Replacement Procedures 2. Loosen the two captive Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the front of the memory module compartment cover 2, and then swing it back. 4. Remove the memory module compartment cover. ✎...
  • Page 130 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
  • Page 131: Rtc Battery

    Removal and Replacement Procedures 5.7 RTC Battery RTC Battery Spare Part Number Information RTC battery (includes 2-sided tape) 431436-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the memory module compartment cover (Section 5.6). 3. Disconnect the RTC battery cable 1 from the system board. 4.
  • Page 132: Mini Card Module

    Removal and Replacement Procedures 5.8 Mini Card Module Mini Card Module Spare Part Number Information For use only with models using Intel processors: 802.11a/b/g WLAN Mini Card module for use in the MOW1 407674-001 countries and regions listed below: Antigua & Canada Panama Paraguay...
  • Page 133 Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) 802.11a/b/g WLAN Mini Card module for use in the ROW 407674-003 countries and regions listed below: China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802.11b/g WLAN Mini Card module for use in Costa Rica, 407674-004 Israel, Kuwait, Thailand, UAE, Ukraine.
  • Page 134 Removal and Replacement Procedures 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module. 4. Remove the two Phillips PM2.0×11.0 screws 2 that secure the Mini Card module to the computer.
  • Page 135: Optical Drive

    Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information DVD±RW/R and CD-RW Double-Layer Combo Drive 432973-001 with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive 432972-001 DVD/CD-RW Combo Drive 434673-001 1. Prepare the computer for disassembly (Section 5.3).
  • Page 136 Removal and Replacement Procedures 5. Remove the optical drive. Removing the Optical Drive 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 5–20 Maintenance and Service Guide...
  • Page 137 Removal and Replacement Procedures 8. Remove the optical drive bracket 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive. Maintenance and Service Guide 5–21...
  • Page 138: Switch Cover

    Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information Switch cover (includes LED board and LED 432979-001 board cable), for model dv9000 Switch cover (includes LED board and LED 438319-001 board cable), for model dv9200 Switch cover (includes LED board and LED 442920-001 board cable), for model dv9200 for EMEA only 1.
  • Page 139 Removal and Replacement Procedures Removing the Switch Cover Screws Maintenance and Service Guide 5–23...
  • Page 140 Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Releasing the Switch Cover 5–24 Maintenance and Service Guide...
  • Page 141 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. Remove the switch cover. Disconnecting the LED Board Cable Reverse the above procedure to install the switch cover.
  • Page 142: Keyboard

    Removal and Replacement Procedures 5.1 1 Keyboard Keyboard Spare Part Number Information For use in the following countries and regions: Belgium 441541-A41 Latin America 441541-161 Denmark, 441541-DH1 Netherlands 441541-B31 Finland, Portugal 441541-131 Norway, Russia 441541-251 and Sweden Saudi Arabia 441541-171 France 441541-051 Spain...
  • Page 143 Removal and Replacement Procedures 3. Remove the Phillips PM2.5×7.0 screw that secures the keyboard to the computer. Removing the Keyboard Screw, Part 1 Maintenance and Service Guide 5–27...
  • Page 144 Removal and Replacement Procedures 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Remove the three silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws, Part 2 5–28 Maintenance and Service Guide...
  • Page 145 Removal and Replacement Procedures 7. Lift the rear edge of the keyboard 1 until it rests at an angle. 8. Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover. 9.
  • Page 146 Removal and Replacement Procedures 10. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 11. Remove the keyboard. Reverse the above procedure to install the keyboard. 5–30 Maintenance and Service Guide...
  • Page 147: Speaker Assembly

    Removal and Replacement Procedures 5.12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 432994-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). 3. Remove the keyboard (Section 5.11). 4. Disconnect the speaker assembly cable 1 from the power button board.
  • Page 148 Removal and Replacement Procedures 6. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the speaker assembly to the computer. 7. Remove the speaker assembly 2. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. 5–32 Maintenance and Service Guide...
  • Page 149: Power Button Board

    Removal and Replacement Procedures 5.13 Power Button Board Power Button Board Spare Part Number Information Power button board (includes power button board cable) 432987-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). 3. Remove the keyboard (Section 5.11).
  • Page 150 Removal and Replacement Procedures 6. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the power button board to the computer. 7. Remove the power button board 2. Removing the Power Button Board Reverse the above procedure to install the power button board. 5–34 Maintenance and Service Guide...
  • Page 151: Display Assembly

    Removal and Replacement Procedures 5.14 Display Assembly Display Assembly Spare Part Number Information For use with full-featured computer models (includes camera, camera cable, and microphones) 17.0-inch, SXGA+, TFT Single Lamp with BrightView 432947-001 17.0-inch, WXGA+, TFT Single Lamp with BrightView 432946-001 17.0-inch, WXGA+, TFT Dual Lamp with BrightView 432948-001...
  • Page 152 Removal and Replacement Procedures 2. Close the computer. 3. Turn the computer upside down with the rear panel toward you. 4. Remove the two Phillips PM2.5×8.0 screws that secure the display assembly to the computer. Removing the Display Assembly Screws 5–36 Maintenance and Service Guide...
  • Page 153 Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the computer to an upright position. 7. Disconnect the display cable 1 from the system board and the microphone cable 2 from the power button board. 8.
  • Page 154 Removal and Replacement Procedures CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 10. Remove the two Phillips PM2.5×8.0 screws 1 and the two silver Phillips PM2.5×5.0 screws 2 that secure the display assembly to the computer.
  • Page 155 Removal and Replacement Procedures 12. Remove the following: 1 Three rubber screw covers on the display bezel top edge 2 Two rubber screw covers on the display bezel bottom edge 3 Five Phillips PM2.5×8.0 screws ✎ The display rubber screw covers are included in the Display Screw Kit, spare part number 432967-001.
  • Page 156: Display Assembly Subcomponents

    Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display bezels For use with Dual Lamp display panels with camera 432956-001 For use with Dual Lamp display panels without camera 436068-001 For use with Single Lamp display panels with camera 432955-001 For use with Single Lamp display panels without camera 436067-001...
  • Page 157 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Camera module 432960-001 ✎ The camera module is secured to the display enclosure by a 2-sided adhesive pad. Apply removal force to the middle of the module to remove it. 15.
  • Page 158 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverters For use with Dual Lamp display panels 432959-001 For use with Single Lamp display panels 431391-001 17. Remove the inverter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display inverter.
  • Page 159 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels 17.0-inch, WXGA+, TFT Dual Lamp display panel with 432954-001 BrightView 17.0-inch, SXGA+, TFT Single Lamp display panel with 432953-001 BrightView 17.0-inch, WXGA+, TFT Single Lamp display panel with 432952-001 BrightView 19.
  • Page 160 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kits For use with Dual Lamp display panels 432964-001 For use with Single Lamp display panels 432963-001 Display hinge covers 432965-001 21. Remove the two Phillips PM2.0×3.0 screws 1 that secure each display hinge to the display enclosure.
  • Page 161 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 432966-001 24. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Phillips PM2.0×4.0 screws 1 that secure each transceiver to the display enclosure. 25.
  • Page 162 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Microphones 432961-001 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure. 29.
  • Page 163 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Cable Kit (includes camera cable) 432962-001 31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure.
  • Page 164: Top Cover

    Removal and Replacement Procedures 5.15 Top Cover Top Cover Spare Part Number Information Top cover (includes TouchPad and TouchPad cable) for use with 432977-001 model dv9000 Top cover (includes TouchPad and TouchPad cable) for use with 442919-001 dv9200 1. Prepare the computer for disassembly (Section 5.3) and remove the following components:...
  • Page 165 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–49...
  • Page 166 Removal and Replacement Procedures 4. Remove the four silver Phillips PM2.5×5.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 5–50 Maintenance and Service Guide...
  • Page 167 Removal and Replacement Procedures 5. Turn the computer right-side up with the front toward you. 6. Disconnect the power button board cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors to which they are connected. 7.
  • Page 168 Removal and Replacement Procedures 8. Remove the five Phillips PM2.5×8.0 screws 1 and the silver Phillips PM2.5×5.0 screw 2 that secures the top cover to the computer. Removing the Top Cover Screws, Part 3 5–52 Maintenance and Service Guide...
  • Page 169 Removal and Replacement Procedures 9. Lift the rear edge of the top cover until it disengages from the computer, and remove the top cover. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide 5–53...
  • Page 170: Wireless Switch Board

    Removal and Replacement Procedures 5.16 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board 432991-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏...
  • Page 171 Removal and Replacement Procedures 2. Release the ZIF connector 1 to which the wireless switch board cable is connected and disconnect the wireless switch board cable 2 from the system board. Removing the Wireless Switch Board Maintenance and Service Guide 5–55...
  • Page 172 Removal and Replacement Procedures 3. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the wireless switch board to the base enclosure. 4. Remove the wireless switch board 2. Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board. 5–56 Maintenance and Service Guide...
  • Page 173: Audio Board

    Removal and Replacement Procedures 5.17 Audio Board Audio Board Spare Part Number Information Audio board (includes audio board cable and infrared lens) 432986-001 for use with dv9000 Audio board (includes audio board cable and infrared lens) 438369-001 for use with dv9200 1.
  • Page 174 Removal and Replacement Procedures 2. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the audio board to the computer. 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure. 4. Remove the audio board 3. 5.
  • Page 175: Bluetooth Module

    Removal and Replacement Procedures 5.18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 412766-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏...
  • Page 176 Removal and Replacement Procedures 2. Disconnect the Bluetooth module cable 1 from the system board. ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3.
  • Page 177: Usb/Magnetic Board

    Removal and Replacement Procedures 5.19 USB/Magnetic Board USB/Magnetic Board Spare Part Number Information USB/magnetic board (includes USB/magnetic board cable) for 432990-001 use with dv9000 USB/magnetic board (includes USB/magnetic board cable) for 438370-001 use with dv9200 1. Prepare the computer for disassembly (Section 5.3) and remove the following components:...
  • Page 178 Removal and Replacement Procedures 2. Disconnect the USB/magnetic board cable 1 from the ExpressCard assembly. ✎ The USB/magnetic board cable is included with the USB/magnetic board spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3.
  • Page 179: Expresscard Assembly

    Removal and Replacement Procedures 5.20 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 432988-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏ Switch cover (Section 5.10)
  • Page 180 Removal and Replacement Procedures 2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot. 3. Remove the ExpressCard slot bezel 2. ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001. Removing the ExpressCard Slot Bezel 5–64 Maintenance and Service Guide...
  • Page 181 Removal and Replacement Procedures 4. Remove the four silver Phillips PM2.5×5.0 screws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remove the ExpressCard assembly 3. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly.
  • Page 182: Top Cover Support Trim

    Removal and Replacement Procedures 5.21 Top Cover Support Trim Top Cover Support Trim Spare Part Number Information Top cover support trim 432978-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
  • Page 183 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the four Phillips PM2.5×8.0 screws that secure the top cover support trim to the computer. Removing the Top Cover Support Trim Screws Maintenance and Service Guide 5–67...
  • Page 184 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the Phillips PM2.5×8.0 screw 1 that secures the top cover support trim to the computer. 6. Remove the top cover support trim 2. Removing the Top Cover Support Trim Reverse the above procedure to install the top cover support trim.
  • Page 185: Display Lid Switch Module

    Removal and Replacement Procedures 5.22 Display Lid Switch Module Display Lid Switch Module Spare Part Number Information Display lid switch module 432993-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
  • Page 186 Removal and Replacement Procedures 2. Remove the display lid switch module by firmly pulling it off the fan/heat sink assembly. ✎ The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape. Apply removal force to the middle of the module to remove it.
  • Page 187: Power Connector Assembly

    Removal and Replacement Procedures 5.23 Power Connector Assembly Power Connector Assembly Spare Part Number Information Power connector assembly (includes power connector assembly 432985-001 cable and power connector assembly bracket) USB board 432989-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
  • Page 188 Removal and Replacement Procedures 2. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the power connector assembly bracket to the computer. 3. Remove the power connector assembly bracket 2. Removing the Power Connector Assembly Bracket 5–72 Maintenance and Service Guide...
  • Page 189 Removal and Replacement Procedures 4. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the USB board to the computer. 5. Remove the USB board 2. 6. Disconnect the USB board cable 3 from the USB board and remove the cable from the clips 4 in the base enclosure. ✎...
  • Page 190 Removal and Replacement Procedures 7. Remove the black Phillips PM2.5×5.0 screw 1 that secures the power connector assembly to the computer. 8. Remove the power connector assembly 2 from its location in the base enclosure. Releasing the Power Connector Assembly Reverse the above procedure to install the USB board and power connector assembly.
  • Page 191: System Board

    Removal and Replacement Procedures 5.24 System Board System Board Spare Part Number Information For use with only computer models using Intel processors: G73 (includes 512-MB of video RAM) 434660-001 G73M (includes 256-MB of video RAM) 434659-001 G73 (includes 512 MB of video RAM) - for Germany only 441620-001 G73 (includes 256 MB of video RAM) - for EMEA only 445178-001...
  • Page 192 Removal and Replacement Procedures ❏ Top cover (Section 5.15) ❏ Wireless switch board (Section 5.16) ❏ Audio board (Section 5.17) ❏ USB/magnetic board (Section 5.19) ❏ Top cover support trim (Section 5.21) ❏ USB board (Section 5.23) ❏ Power connector assembly (Section 5.23) 2.
  • Page 193 Removal and Replacement Procedures 4. Remove the three Phillips PM2.5×8.0 screws 1 and the three silver Phillips PM2.5×5.0 screws 2 that secure the system board to the base enclosure. Removing the System Board Screws, Part 2 Maintenance and Service Guide 5–77...
  • Page 194 Removal and Replacement Procedures 5. Lift the right side of the system board 1 until it rests at an angle. 6. Remove the optical drive connector board 2. ✎ The optical drive connector board is available using spare part number 432992-001. 7.
  • Page 195 Removal and Replacement Procedures 9. If it is necessary to replace the power connector assembly or the USB board cable, turn the system board upside down with the front toward you. 10. Disconnect the power connector assembly cable 1 and the USB board cable 2 from the system board.
  • Page 196: Fan/Heat Sink Assembly

    Removal and Replacement Procedures 5.25 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information For use only with computer models using Intel processors 434678-001 For use only with computer models using AMD processors 438606-001 ✎ When replacing the fan/heat sink assembly, be sure the display lid switch module is removed from the defective fan/heat sink assembly and installed on the replacement fan/heat sink assembly.
  • Page 197 Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port and external monitor port toward you. 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four captive Phillips PM2.5×6.0 screws 2 that secure the fan/heat sink assembly to the system board.
  • Page 198 Removal and Replacement Procedures ✎ The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1, 2, and 3, the system board components 4 and 6, and the processor 5 each time the fan/heat sink assembly is removed. Thermal pads and thermal paste should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
  • Page 199 Removal and Replacement Procedures 6. Loosen the three captive silver Phillips PM2.5×5.0 screws 1 that secure the heat sink to the system board. 7. Remove the heat sink 2. Removing the Heat Sink Maintenance and Service Guide 5–83...
  • Page 200 Removal and Replacement Procedures ✎ The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1, 2, and 3 and the system board components 4, 5, and 6, each time the heat sink is removed.
  • Page 201: Processor

    Removal and Replacement Procedures 5.26 Processor Processor Spare Part Number Information Processors (include thermal pads and thermal paste) Intel Core Duo T7200 (2.00-GHz) 434730-001 Intel Core Duo T5600 (1.83-GHz) 434731-011 Intel Core Duo T5500 (1.66-GHz), for dv9200 models 436157-001 Intel Core Duo T5300 (1.73-GHz), for dv9200 models 446814-001 Intel Core Duo T5200 (1.66-GHz), for dv9200 models 436900-001...
  • Page 202 Removal and Replacement Procedures ❏ Switch cover (Section 5.10) ❏ Keyboard (Section 5.11) ❏ Speaker assembly (Section 5.12) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.15) ❏ Wireless switch board (Section 5.16) ❏ Audio board (Section 5.17) ❏ USB/magnetic board (Section 5.19)
  • Page 203 Removal and Replacement Procedures 2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.
  • Page 204 Removal and Replacement Procedures 5–88 Maintenance and Service Guide...
  • Page 205: Specifications

    Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions With Dual Lamp Display Length 28.5 cm 11.22 in Width 39.6 cm 15.59 in Height (varies front to rear) 3.2 to 4.2 cm 1.26 to 1.65 in With Single Lamp Display Length 28.5 cm 11.22 in...
  • Page 206 Specifications Table 6-1 Computer (Continued) Temperature Operating* 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft...
  • Page 207 Specifications Table 6-2 17.0-inch, WSXGA+, TFT Display Dimensions Height 23.00 cm 9.06 in Width 36.90 cm 14.49 in Diagonal 43.40 cm 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.197 ×...
  • Page 208 Specifications Table 6-3 17.0-inch, WXGA+, TFT Display Dimensions Height 23.00 cm 9.06 in Width 36.90 cm 14.49 in Diagonal 43.40 cm 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.259 ×...
  • Page 209: Hard Drives

    Specifications Table 6-4 Hard Drives 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm Width 70 mm 70 mm Weight 102 g 102 g Interface type ATA-7 ATA-5 Transfer rate Synchronous 150 MB/sec 100 MB/sec (maximum) ATA security ATA security Security Seek times (typical read, including setting) Single track...
  • Page 210 Specifications Table 6-4 Hard Drives (Continued) 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm Width 70 mm 70 mm Weight 102 g 102 g Interface type ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 3 ms...
  • Page 211 Specifications Table 6-5 Primary 8-cell, Li-Ion Battery Dimensions Height 1.83 cm 0.72 in Width 27.18 cm 10.70 in Depth 5.23 cm 2.06 in Weight 0.34 kg 0.75 lb Energy Voltage 14.4 V Amp-hour capacity 4.4 Ah Watt-hour capacity 63 Wh Temperature Operating 5°C to 45°C...
  • Page 212 Specifications Table 6-6 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
  • Page 213 Specifications Table 6-7 DVD±RW/R and CD-RW Double-Layer Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
  • Page 214: System Dma

    Specifications Table 6-8 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned 6–10 Maintenance and Service Guide...
  • Page 215: System Interrupts

    Specifications Table 6-9 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock...
  • Page 216 Specifications Table 6-9 System Interrupts (Continued) Hardware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC -Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19...
  • Page 217 Specifications Table 6-10 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direct memory access controller 0x00000020-0x00000021 Programmable interrupt controller 0x0000002E-0x0000002F System board resources 0x00000040-0x00000043 System timer 0x00000060-0x00000060 Quick Launch Buttons 0x00000061-0x00000061 System speaker 0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller 0x00000064-0x00000064...
  • Page 218 Specifications Table 6-10 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data Port 0x00000279-0x00000279 ISAPNP Read Data Port 0x00000280-0x00000293 System board resources 0x00000376-0x00000376 Secondary IDE Channel 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge 0x000003B0-0x000003BB...
  • Page 219 Specifications Table 6-10 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 System board resources 0x00001080-0x00001080 System board resources 0x00008000-0x0000805F System board resources 0x00008100-0x000081FF...
  • Page 220: System Memory Map

    Specifications Table 6-11 System Memory Map Memory Map Address (hex) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI bridge 0xD4100000-0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI bridge 0xD8000000-0xDBFFFFFF ATI MOBILITY RADEON Xpress 200 Series 0xFAC00000-0xFEBFFFFF PCI standard PCI-to-PCI bridge 0xF6C00000-0xFABFFFFF PCI standard PCI-to-PCI bridge 0xD4000000-0xD4000FFF...
  • Page 221 Specifications Table 6-11 System Memory Map (Continued) Memory Map Address (hex) System Function (shipping configuration) 0xF2C00000-0xF6BFFFFF Texas Instruments PCIxx21/x515 Cardbus Controller 0xD4206000-0xD4207FFF Texas Instruments PCIxx21 Integrated FlashMedia Controller 0xD4209000-0xD42090FF SDA Standard Compliant SD Host Controller 0xD4208C00-0xD4208CFF SDA Standard Compliant SD Host Controller 0xD4208800-0xD42088FF SDA Standard Compliant SD Host Controller 0xD4209400-0xD42094FF...
  • Page 222 Specifications 6–18 Maintenance and Service Guide...
  • Page 223: A Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws used in the computer. The four Phillips PM3.0×3.0 screws used to secure the hard drive bracket to the hard drive are included in the Hard Drive Bracket Kit, spare part number 434106-001. Table A-1 Phillips PM3.0×3.0 Screw Head...
  • Page 224 Screw Listing The remaining screws listed in this appendix are available in the Screw Kits, spare part number 434676-001, and the Display Screw Kit, spare part number 432967-001. Table A-2 Captive Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm...
  • Page 225 Screw Listing Table A-3 Phillips PM2.0×11.0 Screw Head Color Qty. Length Thread Width Silver 11.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.8) Phillips PM2.0×1 1.0 Screw Locations Maintenance and Service Guide A–3...
  • Page 226 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Two screws that secure the display assembly to the computer (documented Section 5.14) Phillips PM2.5×8.0 Screw Locations...
  • Page 227 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.14) Phillips PM2.5×8.0 Screw Locations Maintenance and Service Guide A–5...
  • Page 228 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the display bezel to the display enclosure (documented in Section 5.14) Phillips PM2.5×8.0 Screw Locations A–6 Maintenance and Service Guide...
  • Page 229 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the display panel to the display enclosure (documented in Section 5.14) Phillips PM2.5×8.0 Screw Locations Maintenance and Service Guide A–7...
  • Page 230 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 8 screws that secure the top cover to the base enclosure (documented in Section 5.15) Phillips PM2.5×8.0 Screw Locations A–8 Maintenance and Service Guide...
  • Page 231 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top cover to the base enclosure (documented in Section 5.15) Phillips PM2.5×8.0 Screw Locations Maintenance and Service Guide A–9...
  • Page 232 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: Four screws that secure the top cover support trim to the base enclosure (documented in Section 5.21) One screw that secures the system board to the base enclosure (documented in Section...
  • Page 233 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top cover support trim to the base enclosure (documented in Section 5.21) Phillips PM2.5×8.0 Screw Location Maintenance and Service Guide A–1 1...
  • Page 234 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24) Phillips PM2.5×8.0 Screw Locations A–12 Maintenance and Service Guide...
  • Page 235 Screw Listing Table A-5 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–13...
  • Page 236 Screw Listing Table A-5 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display hinges to the display panel (documented in Section 5.14) Phillips PM2.0×3.0 Screw Locations A–14 Maintenance and Service Guide...
  • Page 237 Screw Listing Table A-5 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Bluetooth module to the base enclosure (documented Section 5.18) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–15...
  • Page 238 Screw Listing Table A-6 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Silver 5.0 mm 2.0 mm 5.0 mm Where used: 6 screws that secure the switch cover to the computer (documented in Section 5.10) Phillips PM2.0×5.0 Screw Locations A–16 Maintenance and Service Guide...
  • Page 239 Screw Listing Table A-7 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the keyboard to the computer (documented in Section 5.11) Phillips PM2.5×7.0 Screw Location Maintenance and Service Guide A–17...
  • Page 240 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the keyboard to the computer (documented in Section 5.11) Silver Phillips PM2.5×5.0 Screw Locations A–18 Maintenance and Service Guide...
  • Page 241 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the power button board to the fan/heat sink assembly (documented in Section 5.13) Two screws that secure the display assembly to the computer (documented Section...
  • Page 242 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top cover to the base enclosure (documented in Section 5.15) Silver Phillips PM2.5×5.0 Screw Locations A–20 Maintenance and Service Guide...
  • Page 243 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top cover to the base enclosure (documented in Section 5.15) Silver Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide A–21...
  • Page 244 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the wireless switch board to the base enclosure (documented in Section 5.16) One screw that secures the audio board to the base enclosure (documented Section 5.17)
  • Page 245 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the ExpressCard assembly to the base enclosure (documented in Section 5.20) Silver Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–23...
  • Page 246 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the power connector assembly bracket to the base enclosure (documented in Section 5.23) One screw that secures the USB board to the base enclosure (documented in Section...
  • Page 247 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24) Silver Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–25...
  • Page 248 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the heat sink to the system board (documented in Section 5.25) Silver Phillips PM2.5×5.0 Screw Locations A–26 Maintenance and Service Guide...
  • Page 249 Screw Listing Table A-9 Black Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the speaker assembly to the base enclosure (documented in Section 5.12) Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–27...
  • Page 250 Screw Listing Table A-9 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the power connector assembly to the base enclosure (documented in Section 5.23) Black Phillips PM2.5×5.0 Screw Location A–28 Maintenance and Service Guide...
  • Page 251 Screw Listing Table A-10 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.14) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A–29...
  • Page 252 Screw Listing Table A-11 Phillips PM2.5×6.0 Screw Head Color Qty. Length Thread Width Black 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the fan/heat sink assembly to the system board (documented in Section 5.25) Phillips PM2.5×6.0 Screw Locations A–30 Maintenance and Service Guide...
  • Page 253: B Backup And Recovery

    Backup and Recovery Backup and Recovery in Windows XP Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■...
  • Page 254: Backing Up Your Information

    Backup and Recovery Backing Up Your Information When to Back Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Backup Suggestions ■...
  • Page 255: Using System Restore Points

    Backup and Recovery Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
  • Page 256: Creating Recovery Discs

    Backup and Recovery 2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions. Creating Recovery Discs PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability.
  • Page 257: Reinstalling Software Programs And Drivers

    Backup and Recovery ✎ If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. 3. Select the type of disc you want to use and click Next. ✎...
  • Page 258: Performing A Recovery

    Backup and Recovery Reinstalling Preinstalled Programs and Drivers 1. Remove the program or driver: ✎ In some cases, drivers are not listed in the Add or Remove Programs list. If the driver is not listed, it does not need to be removed.
  • Page 259 Backup and Recovery ✎ Microsoft Windows XP has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using PC Recovery. ✎ PC Recovery only recovers software that was preinstalled at the factory.
  • Page 260 Backup and Recovery 3. Click OK. 4. Follow the on-screen instructions to complete the system recovery. If you want to perform a destructive recovery: ✎ A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort.
  • Page 261: Updating Reinstalled Software

    Backup and Recovery 4. Click OK. 5. At the System Recovery screen, click Advanced Options. 6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software.
  • Page 262 Backup and Recovery ■ Create system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state. ■ Recover a program or driver (Recovery Manager software feature).
  • Page 263 Backup and Recovery To copy the screen and paste it into a word-processing document: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc To copy the entire screen, press fn+prt sc c. Open a word-processing document, and then select Edit > Paste.
  • Page 264 Backup and Recovery 3. Click the System Protection tab. 4. Under Automatic restore points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1.
  • Page 265 Backup and Recovery ✎ Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with the Recovery Manager software. ■ The computer must be connected to AC power during this process. ■ Only one set of recovery discs can be created per computer. ■...
  • Page 266 Backup and Recovery ✎ Before reinstalling the program, be sure it is fully uninstalled. Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program. ■ In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.
  • Page 267 Backup and Recovery 2. When the installation wizard opens, follow the installation instructions on the screen. 3. Restart the computer if prompted. Performing a Recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive.
  • Page 268 Backup and Recovery ❏ Select Start > All Programs > Recovery Manager > Recovery Manager. ❏ Restart the computer and press while the “Press <F11> for recovery” message is displayed on the screen. Then select Recovery Manager. Recovery Manager opens. 2.
  • Page 269 Backup and Recovery Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer.
  • Page 270 Backup and Recovery B–18 Maintenance and Service Guide...
  • Page 271: C Display Component Recycling

    Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to Ä...
  • Page 272 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
  • Page 273 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
  • Page 274 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
  • Page 275 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide C–5...
  • Page 276 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel C–6 Maintenance and Service Guide...
  • Page 277 Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide C–7...
  • Page 278 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame C–8 Maintenance and Service Guide...
  • Page 279 Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide C–9...
  • Page 280 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
  • Page 281 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide C–1 1...
  • Page 282 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
  • Page 283 Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
  • Page 284 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. C–14 Maintenance and Service Guide...
  • Page 285: D Connector Pin Assignments

    Connector Pin Assignments Table E-1 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground Maintenance and Service Guide D–1...
  • Page 286 Connector Pin Assignments Table E-2 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused D–2 Maintenance and Service Guide...
  • Page 287 Connector Pin Assignments Table E-3 S-Video-Out Signal Signal TV-Ground TV-CD TV-CVBS TV-Ground TV-Ground TV-YD TV-Ground Maintenance and Service Guide D–3...
  • Page 288: External Monitor

    Connector Pin Assignments Table E-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog D–4 Maintenance and Service Guide...
  • Page 289 Connector Pin Assignments Table E-5 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide D–5...
  • Page 290 Connector Pin Assignments Table E-6 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table E-7 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel D–6 Maintenance and Service Guide...
  • Page 291: E Power Cord Set Requirements

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 292: General Requirements

    Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries and regions. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■...
  • Page 293 Power Cord Set Requirements Country/Region-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 294 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KEMA Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 295: Index

    Index 1394 port 1–9 Windows XP B–1 backup suggestions B–2 B–10 base enclosure, spare part AC adapter, spare part numbers 3–11 3–38 numbers 3–28 3–33 battery analog TV tuner, spare part removal 5–5 numbers 3–28 spare part numbers 3–11 arrow keys 1–13 3–35 3–37 5–5...
  • Page 296 Index camera cable RJ-45 (network) E–2 disconnection 5–37 S-Video-out E–3 removal 5–47 Universal Serial Bus (USB) spare part number 3–21 E–1 3–35 5–47 connectors, service camera module considerations 4–2 removal 5–41 consumer infrared lens 1–7 spare part number 3–21 creating 3–35 5–41 recovery discs...
  • Page 297 Index Display Cable Kit, spare part DVB-T TV tuner, spare part number 3–21 3–35 5–47 number 3–28 3–33 display enclosure, spare part DVD button 1–17 numbers 3–21 3–34 DVD/CD-RW Combo Drive display hinge OS loading problems 2–30 removal 5–44 precautions 4–3 spare part numbers 5–44 removal 5–19 display hinge cover...
  • Page 298 Index removal 5–80 precautions 4–3 spare part numbers 3–9 removal 5–7 3–37 5–80 spare part numbers 3–11 features 1–2 3–22 3–23 3–36 3–37 feet, locations 5–11 5–7 flowcharts, troubleshooting specifications 6–5 no audio 2–31 2–32 hard drive bay 1–21 no network/modem Hard Drive Bracket Kit, spare connection 2–36 part number 3–11...
  • Page 299 Index spare part number 3–21 memory module compartment 3–35 5–44 1–21 memory module compartment cover I/O address specifications illustrated 3–25 6–13 removal 5–13 infrared receiver, spare part microphone numbers 3–28 3–38 location 1–15 interrupt specifications 6–11 removal 5–46 inverter spare part number 3–21 removal 5–42 3–35 5–46...
  • Page 300 Index next/fast forward button 1–18 power button board nonfunctioning device, removal 5–33 troubleshooting 2–24 2–33 spare part number 3–3 key 1–13 3–36 5–33 num lock num lock light 1–15 power connector 1–11 power connector assembly removal 5–71 optical drive spare part number 3–9 location 1–11 1–21 3–36...
  • Page 301 Index Windows XP B–7 speaker assembly remote control, spare part removal 5–31 number 3–28 3–31 spare part number 3–3 remote control, spare part 3–36 5–31 numbers 3–28 3–37 3–38 speaker assembly cable, 3–39 disconnection 5–33 removal speakers 1–15 preliminaries 4–1 specifications procedures 5–1 battery 6–7...
  • Page 302 Index system DMA 6–10 pointing device 2–35 power 2–18 video 2–22 thermal pad, locations 5–82 TV tuner antenna, spare part 5–84 numbers 3–29 3–39 thermal paste, locations 5–82 TV tuner, spare part numbers 5–84 3–29 3–38 tools required 4–1 top components 1–14 1–16 1–19 Universal Serial Bus (USB)
  • Page 303 Index Windows applications key 1–13 Windows logo key 1–13 wireless antenna removal 5–45 spare part number 3–21 3–35 5–45 wireless laser mouse, spare part number 3–29 3–33 wireless light 1–7 wireless switch 1–7 wireless switch board removal 5–54 spare part number 3–7 3–36 5–54 workstation precautions 4–6...

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