Troubleshooting; Quick Troubleshooting - HP 6720t - Mobile Thin Client Getting Started

466202-002.book Page 47 Wednesday, February 20, 2008 11:44 PM

Quick troubleshooting

The computer is unable to start up
When the computer is turned on, the power light turns on. If the computer and the
power light do not turn on when you press the power button, adequate power may
not be available to the computer.
The following suggestions may help you determine why the computer will not
start up:
■
If the computer is plugged into an AC outlet, be sure that the AC outlet is
providing adequate power by plugging another electrical device into the outlet.
■
If the computer is running on battery power or is plugged into an external
power source other than an AC outlet, plug the computer into an AC outlet
using the AC adapter. Be sure that the power cord and AC adapter connections
are secure.
✎
Use only the AC adapter provided with this computer or one
approved for this computer.
■
If the computer is running on battery power, try the following procedures in
the sequence provided, until startup occurs:
❏
If the battery light on the front of the computer is blinking amber, the
battery has reached a low battery level, which may not allow the computer
to start up. Plug the computer into an AC outlet using the AC adapter, start
the computer, and allow the battery to charge.
❏
Remove the battery and plug the computer into an AC outlet using the AC
adapter. If you can turn the computer on, the battery may need to be
replaced.
The computer screen is blank
If the computer screen is blank but you have not turned off the computer, one or
more of these settings may be the cause:
■
The computer may be in Standby.
To exit Standby, briefly press the power button.
Getting Started

Troubleshooting

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