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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Notebook tour Identifying the hardware ........................1 Top components ........................1 Pointing devices ....................1 Lights ........................2 Buttons and switches ..................3 Keys ........................4 Front components ........................ 4 Right-side components ......................5 Left-side components ......................5 Rear components ........................
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HP Virtual Client Essentials ........................ 18 HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements ...... 18 HP Remote Graphics Software (RGS) ................18 HP Session Allocation Manager (SAM) ................18 TeemNT Terminal Emulation ......................18 Altiris Client Agent ..........................19 HP Device Manager ...........................
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Charging a battery ......................33 Managing low battery levels ....................33 Identifying low battery levels ................33 Resolving a low battery level ................34 Resolving a low battery level when external power is available ..34 Resolving a low battery level when a charged battery is available ...................
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Connecting a modem cable ....................45 Connecting a country- or region-specific modem cable adapter ........46 Selecting a location setting ....................47 Viewing the current location selection ............... 47 Adding new locations when traveling ..............47 Solving travel connection problems ..............48 Connecting to a local area network ....................
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When the disc tray does not open ..............63 Using external drives .......................... 64 Using optional external devices ..................64 Using an optional external MultiBay or external MultiBay II ..........65 Inserting and replacing memory modules ..................65 13 Multiboot About the boot order device .......................
Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Top components Pointing devices Component Description TouchPad* Moves the pointer and selects or activates items on the screen.
Lights Component Description ● Power lights* (2) On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off. ● Blue: An integrated wireless device, such as a Wireless lights † wireless local area network (WLAN) device, is on. ●...
Component Description in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Drive light Blinking: The flash drive or optional optical drive is being accessed.
Component Description NOTE: A wireless network must be set up in order to establish a wireless connection. Volume mute button Mutes and restores computer sound. Volume down button Decreases speaker sound. Volume up button Increases speaker sound. Keys Component Description Displays system information when pressed in combination with the key.
Component Description Display release latch Opens the computer. Right-side components Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Component Description NOTE: The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. USB port Connects an optional USB device. PC Card slot Supports optional Type I and Type II 32-bit (CardBus) or 16-bit PC Cards.
Component Description Business card holder Holds a standard-size business card. Flash drive bay Holds the flash drive. Docking connector Connects to an optional docking device. Memory module compartment Contains the memory module slot. Vent Enables airflow to cool internal components. NOTE: The fan in the computer starts up automatically to cool internal components and prevent overheating.
Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag—Provides important information including the following: ◦ Product name (1). This is the product name affixed to the front of your computer. ◦...
Enhanced Write Filter (EWF) The Enhanced Write Filter (EWF) provides a secure environment for your computer by protecting it from undesired flash memory writes (the operating system and functional software components reside in flash memory). The write filter also extends the life of the computer by preventing excessive flash write activity.
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By including the EWF Manager console component in your configuration and building it into your image, you enable use of the EWF command line control utility and the corresponding commands. To use the Enhanced Write Filter command line control utility: Select Start >...
Using the Enhanced Write Filter (EWF) utility In addition to the DOS command-line tool, Windows Embedded includes an EWF utility. You can access the EWF utility through the Windows Control Panel or through the Administrative Tools option for the administrator. To access the EWF utility using Administrative Tools, follow these steps: Log on as an administrator.
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NOTE: Because the ewfmgr.exe utility and the EWF status utility execute separate code, status changes by ewfmgr.exe are not automatically reflected by the EWF status icon. If you modify the EWF using the command line, you must right-click the icon (you can then click anywhere on the screen to close the context menu) to refresh the status icon display.
Configuration Local drives The following sections describe the local drives on your computer. Drive Z Drive Z (HP RAMDisk) is the onboard volatile memory on the logic board of the computer. Because drive Z is volatile memory, HP recommends that you do not use this drive to store information that you want to retain.
CAUTION: If the available free space on the flash drive is reduced to below 3 MB, the computer becomes unstable. A write filter is used by the computer for security and to prevent excessive flash write activity. Changes to the computer configuration are lost when the computer is restarted unless the write filter cache is disabled or a -commit command is issued during the current boot session.
User accounts Creating a new user account NOTE: Be sure to disable the write filter cache during the boot session in which a new account is created. The write filter must be reenabled after saving all of your permanent changes to flash. You must log on as administrator to create user accounts locally or remotely.
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Type Administrators in the Enter the Object Names to Select box. Click Check Names, and then click OK. The newly created user is now a member of both the Administrator and User groups and should match the privileges of the default user account. Chapter 3 Configuration...
Applications Remote Desktop Connection The Remote Desktop Connection utility allows you to establish connections to a Windows Terminal Server or to access remote applications using Microsoft RDP. For additional information on how to use the Microsoft Remote Desktop Connection utility, go to the Microsoft Web site at http://www.microsoft.com.
HP Virtual Client Essentials HP Virtual Client Essentials is an advanced software suite that includes multimedia, brokering, and streaming solutions. The HP Virtual Client Essentials suite includes the following utilities: ● HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements ●...
Altiris Client Agent The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network. The agent carries out assignments and reports the status of individual computers to the Altiris server. For additional information about Altiris Client Agent, go to the HP Web site at http://www.hp.com/go/ easydeploy.
HP ThinState Capture The HP ThinState Capture tool is a wizard-based utility that you can use to capture a Windows Embedded image, which you can then deploy to another HP computer of identical model and hardware. NOTE: HP ThinState Capture is not a standalone utility and can only be accessed by the administrator from within the computer image.
Flash.ibr is not compatible with the Altiris rdeploy.exe or rdeployt.exe utilities. For additional information, refer to the “HP Compaq Thin Client Imaging Tool” white paper at http://www.hp.com/support. For more information about Altiris, go to the Altiris Web site at http://www.altiris.com/.
Microsoft Internet Explorer Version 7.0 of the Microsoft Internet Explorer browser is installed locally on the computer. The Internet options settings for the browser have been preselected at the factory to limit writing to the flash memory. These settings should not be modified. You can access another browser through an ICA or RDP account if you need more browser resources.
Pointing devices and keyboard Using pointing devices To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. Use the TouchPad buttons like the corresponding buttons on an external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down over the lines.
Function Hotkey Display system information. fn+esc Initiate Standby. fn+f3 Switch the image. fn+f4 Display battery information fn+f8 Decrease screen brightness. fn+f9 Increase screen brightness. fn+f10 To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the key, and then briefly press the second key of the hotkey command.
The computer must be on before you can initiate Standby. To exit Standby, press the power button or any key on the keyboard. NOTE: In all Windows operating system windows, references to the Sleep button apply to the fn+f3 hotkey. Switching the screen image (fn+f4) Press fn+f4...
Component Description Num lock light On: Num lock is on. Executes frequently used system functions when pressed in combination with a function key or the key. num lk Enables the embedded numeric keypad when pressed in combination with the key. Embedded numeric keypad Can be used like the keys on an external numeric keypad.
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the key or the fn+shift combination. ● To change the function of a keypad key to keypad functions while the keypad is disabled, press and hold the key while pressing the keypad key.
Power Power control and light locations The following illustration and table identify and describe the power control and light locations. Component Description Internal display switch Turns off the display if the display is closed while the computer is ● Power lights* (2) On: The computer is on.
Component Description If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, right-click the Power Meter icon in the notification area, and then click Adjust Power Properties.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete. Then, click Shut Down > Turn Off. ● Press and hold the power button for at least 5 seconds. ●...
Setting password protection upon exiting Standby To set the computer to prompt for a password when the computer exits Standby, follow these steps: Right-click the Power Meter icon in the notification area, and then click Adjust Power Properties. Click the Advanced tab. Select the Prompt for password when computer resumes from standby check box.
Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, shut down the computer through Windows before removing the battery. To insert the battery: Turn the computer upside down on a flat surface, with the battery bay toward you. Insert the battery into the battery bay (1) until it is seated.
Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety and Environmental Notices for battery disposal information. These notices are located in the printed Getting Started guide.
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Plug the other end of the power cord into an AC outlet (3). Chapter 6 Power...
Multimedia Using multimedia hardware Using the audio features The following illustration and table describe the audio features of the computer. Component Description Speakers (2) Produce sound. Volume mute button Mutes and restores computer sound. Volume down button Decreases computer sound. Volume up button Increases computer sound.
Using the audio-in (microphone) jack The computer is equipped with a stereo (dual-channel) microphone jack that supports an optional stereo array or monaural microphone. Using sound recording software with external microphones allows for stereo recordings. When connecting a microphone to the microphone jack, use a microphone with a 3.5-mm plug. Using the audio-out (headphone) jack WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,...
NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “Enhanced Write Filter,” for additional information. ● Program volume control: Volume can also be adjusted within some programs. Using the video features Using the external monitor port The external monitor port connects an external display device, such as an external monitor or a projector, to the computer.
Using multimedia software Select Start > All Programs, and then open the multimedia program you want to use. For example, if you want to use Windows Media Player to play an audio CD, click Windows Media Player. NOTE: Some programs may be located in subfolders. Insert the media disc, such as an audio CD, into the optical drive.
Make your changes on the DVD Region tab. Click OK. NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “Enhanced Write Filter,” for additional information. Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings.
Wireless About integrated wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with a wireless local area network (WLAN) device. This device connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
Connecting to a WLAN To connect to a WLAN, follow these steps: Verify that the WLAN device is turned on. If it is on, the wireless light is on. If the wireless light is off, press the wireless button. Open Connect to a Network by selecting Start > Network Connections. Double-click your wireless network in the list.
Modem and LAN Using a modem The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
Connect the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
Selecting a location setting Viewing the current location selection To view the current location setting for the modem, follow these steps: Select Start > Control Panel. Click Date, Time, Language, and Regional Options. Click Regional and Language Options. Your location is displayed under Location. NOTE: You must commit these changes in order for them to be saved.
The Phone and Modem Options window is displayed. Do one of the following: ● To set your new location setting as the current location, click OK. ● To select another location setting as the current location setting, select your preference from the settings in the Location list, and then click OK.
Dial a telephone number, make sure there is a response from the remote modem, and then hang ● Set the modem to ignore dial tones. If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial Tone”...
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Connect the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. Chapter 9 Modem and LAN...
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. Your computer is designed for security. All information is saved to the network and no user information can be stored on the computer.
Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and power-on passwords are set in Computer Setup and are managed by the system BIOS. ●...
Manual logon If the automatic logon is disabled by the network administrator, log on as follows: In the Log On to Windows dialog box, type your information in the User Name and Password boxes. For a user, the initial user name and password are both User. For an administrator, the initial user name and password are both Administrator.
Managing a setup password A setup password is set, changed, and deleted in Computer Setup. To set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “F10 = ROM Based Setup”...
To set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security >...
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NOTE: Your computer may look different from the illustration. The location of the security cable slot varies by model. Chapter 10 Security...
11 Connecting hardware Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the computer or an optional docking device.
Securing USB ports The USB Storage Options utility gives the network administrator control over which users can access which USB ports on a local computer. With the USB Storage Options utility, you can perform the following tasks: ● Enable storage devices ●...
To change the status of the PC Card slot, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. Use the arrow keys to select System Configuration >...
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Insert the card into the PC Card slot, and then push in on the card until it is firmly seated. NOTE: An inserted PC Card uses power even when idle. To conserve power, stop or remove a PC Card when it is not in use. To remove a PC Card, follow these steps: Close all programs and complete all activities that are associated with the PC Card.
12 Hardware upgrades Identifying installed drives To view the drives installed on the computer, select Start > HP System Information. Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions:...
Optical drive type Read from CD and Write to CD-RW discs Write to DVD±RW Write to DVD+R DL DVD-ROM discs discs discs DVD-ROM CAUTION: To prevent possible audio and video degradation, or loss of audio or video playback functionality, do not initiate Standby while reading from a CD or DVD. If Standby is initiated during playback of a disc, you may experience the following behaviors: ●...
Removing an optical disc (CD or DVD) There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. Connect the device to the computer. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. Turn on the device.
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Lift the memory module compartment cover (2) away from the computer. If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
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CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
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Reconnect external power and external devices. Turn on the computer. Chapter 12 Hardware upgrades...
13 Multiboot About the boot order device As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
Enabling boot devices in Computer Setup The computer will boot from a USB device or a NIC device only if the device has first been enabled in Computer Setup. To enable a USB device or a NIC device as a boot device, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...
Choosing Multiboot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device by pressing while the “F9 = Boot device menu”...
In the Express Boot Popup Delay (Sec) field, select the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting (when 0 is selected, the Express Boot startup location menu is not displayed). To save your preferences and exit Computer Setup, use the arrow keys to select File >...
14 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
● To view navigation information, press f1. ● To change the language, press f2. Select the File, Security, Diagnostics or System Configuration menu. To exit Computer Setup, choose one of the following methods: ● To exit Computer Setup without saving your preferences, use the arrow keys to select File >...
Select To do this Ignore changes and exit Cancel any changes entered during the current session and exit Computer Setup. Save changes and exit Save any changes entered during the current session and exit Computer Setup. Your changes go into effect when the computer restarts.
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Select To do this ● Set the Express Boot Popup delay in seconds. ● Set the boot order. ● Device Configurations Swap the functions of the key and left ctrl key. ● Enable/disable USB legacy support. When enabled, USB legacy support allows the following: ◦...
Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
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CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Security devices that use X-rays to check luggage moving on conveyor belts will not damage drives. ● If you plan to use the computer during a flight, check with the airline in advance. In-flight computer use is at the discretion of the airline.