Video - HP A6110n - Pavilion - 2 GB RAM Troubleshooting And Maintenance Manual

CD and DVD Drives (continued)
Symptom
An error message appears
when capturing video.
I cannot play a DVD movie on
a DVD player.

Video

Symptom
Some video files do not play.
Codec error messages appear
when I play certain video files.
Error message: Files Needed
To Display Video Are Missing
or Corrupt.
Possible solution
You may need to select the capture device if your computer has both an analog
and a digital video capture device. Refer to the Help menu in the video capture
program to find out how to change the video device selection.
Your DVD player cannot play video files recorded onto the DVD as data files.
To play a movie properly, use a video recording program. Some video files
may be viewed on a computer, but not on a home DVD video player.
Possible solution
Your file may be corrupt or in an unsupported format. Open the video file in a
video editor, and then resave the file in a supported format.
Open the file in Windows Media Player. Ensure Windows Media Player is
configured to automatically download codecs.
If the correct codec is available, the file will play. Note that you must be
connected to the Internet to download the codec file.
If the correct codec is not available, check to see if there is an update
available for Windows Media Player.
For more information, open Windows Media Player Help, and then search the
online Help for codec.
1 Click the Windows Start Button, right-click Computer, and then
select Properties.
2 Under Tasks, click Device Manager.
3 Click the plus sign (+) next to Sound, video and game controllers.
4 Right-click TV tuner (select models only) and then select Update Driver
Software.
5 Select Search automatically for updated driver software.
6 Follow the instructions to update the driver.
7 If prompted, restart the computer.
Troubleshooting Computer Problems
11