Cd And Dvd Drives - HP A6110n - Pavilion - 2 GB RAM Troubleshooting And Maintenance Manual

CD and DVD Drives

Symptom
The CD or DVD drive cannot
read a disc or takes too long
to start.
I cannot remove a CD or DVD. Turn on your computer, and press the Eject button nearest the drive to open
My mini-CD disc is falling
down inside the computer.
Possible solution
Ensure the disc is inserted with the label facing up and centered in the tray.
Wait at least 30 seconds to let the drive determine the type of media.
Clean the disc with a disc cleaning kit, available from most computer stores.
The driver may be corrupted or outdated. Refer to "Updating Drivers" on
page 26 for detailed information about restoring and updating drivers.
the tray.
If you suspect a problem with the actual Eject button:
1 Click the Windows Start Button and then Computer.
2 Right-click the CD or DVD drive you want to open.
3 Select Eject from the menu.
On all Slimline computers, the CD/DVD drive is installed in a vertical position.
Standard-sized CDs and DVDs can fit into the drive vertically, but if you are
using a mini-disc, before you insert it into the drive you must first place the
computer on its side.
1 Face the front of the computer and lay the computer down on its right side.
2 Press the Eject button to open the CD/DVD tray.
3 Place the mini-disc into its recess inside the tray, and press the Eject button
again to close it.
Troubleshooting Computer Problems
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