Using Softpaq Download Manager - HP 4310s - ProBook - Core 2 Duo 2.1 GHz User Manual

Using SoftPaq Download Manager

HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for
HP business computers without having to know the SoftPaq number. Using this tool, you can easily
search for SoftPaqs and then download and unpack them.
SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published
database file containing computer model and SoftPaq information. SoftPaq Download Manager allows
you to specify one or more computer models to determine which SoftPaqs are available for download.
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If
updates are found, they are downloaded and applied automatically.
To download SoftPaqs:
1. Click Start > All Programs > HP > HP SoftPaq Download Manager.
2. When the SoftPaq Download Manager opens for the first time, a window is displayed asking if you
want to show only software for the computer you are using or to show the software for all supported
models. Select Show software for all supported models. If you have used HP SoftPaq Download
Manager previously, go to Step 3.
a. Select your operating system and language filters in the Configuration Options window. The
filters limit the number of options that are listed in the Product Catalog pane. For example, if
only Windows® XP Professional is selected in the operating system filter, the only operating
system that is displayed in the Product Catalog is Windows XP Professional.
b. To add other operating systems, change the filter settings in the Configuration Options
window. Refer to the HP SoftPaq Download Manager software Help for more information.
3. In the left pane, click the (+) sign to expand the model list, and then select the model(s) of the
products you want to update.
4. Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected computer.
5. Select from the list of available SoftPaqs, and then click Download Only if you have many SoftPaqs
to download, because the SoftPaq selection and Internet connection speed determine how long
the download process will take.
If you have only one or two SoftPaqs to download and a high-speed Internet connection, click
Download & Unpack.
6. Right-click the file in the SoftPaq Download Manager software application, and then click Install
SoftPaq to install the SoftPaq on the computer.
38 Chapter 7 Troubleshooting