HP 430 Limited Warranty page 13

On-Site Warranty Service
Your HP Limited Warranty may include an on-site warranty service. Under
the terms of on-site service, HP may, at its sole discretion, determine if a
defect can be repaired:
Remotely
By the use of a CSR part
By a service call at the location of the defective unit
If HP ultimately determines that an on-site service call is required to repair
a defect, the call will be scheduled during standard office hours unless
otherwise stated for the HP Hardware Product you purchased. Standard
office hours are typically 8:00
through Friday, but may vary with local business practices. The response
time may vary, and additional charges may be incurred, depending on
travel constraints and distance from the nearest HP Support location or HP
authorized service provider.
To find the phone numbers, and in some cases maps, of the nearest HP
Support location or HP authorized service provider, refer to the HP Web
site at
http://welcome.hp.com/country/us/en/wwcontact.html
In order to receive on-site support, you must:
Have a representative present when HP provides warranty services at
your site
Notify HP if products are being used in an environment that poses a
potential health or safety hazard to HP employees or subcontractors
Subject to its reasonable security requirements, provide HP with
sufficient, free, and safe access to and use of all facilities, information,
and systems determined necessary by HP to provide timely support
Ensure that all manufacturers labels (such as serial numbers) are in
place, accessible, and legible
Maintain an environment consistent with product specifications and
supported configurations
English
PSG-Mobile Warranty Doc Team Saved date: 7/28/2008 2:10:00 PM
to 5:00 (08:00 to 17:00), Monday
AM PM
File name: 496816-001.doc
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