Ricoh C220N - Aficio SP Color Laser Printer Software Manual
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Ricoh C220N - Aficio SP Color Laser Printer Software Manual

Operating instructions
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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety
Information" before using the machine.
Preparing for Printing
1
Setting Up the Printer Driver
2
Other Print Operations
3
Monitoring and Configuring the Printer
4
Using a Print Server
5
Special Operations under Windows
6
Mac OS Configuration
7
Appendix
8

Operating Instructions

Software Guide

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Summary of Contents for Ricoh C220N - Aficio SP Color Laser Printer

  • Page 1: Operating Instructions

    Operating Instructions Software Guide Preparing for Printing Setting Up the Printer Driver Other Print Operations Monitoring and Configuring the Printer Using a Print Server Special Operations under Windows Mac OS Configuration Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety Information”...
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Important Contents of this manual are subject to change without prior notice.

  • Page 3: Manuals For This Printer

    Manuals for This Printer For particular functions, see the relevant parts of the manual. ❖ Safety Information Provides information on safe usage of this machine. To avoid injury and pre- vent damage to the machine, be sure to read this. ❖...

  • Page 4: Description For The Specified Model

    Description for the Specified Model In this manual, the following items explain about the printer for the specified models: This explains about the 220–240 V model printer. You can identify the model by checking the label on the rear of the printer. Read if you purchase this model.

  • Page 5: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Printer. Indicates important safety notes.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Manuals for This Printer..................i Description for the Specified Model..............ii How to Read This Manual ..................iii Symbols ........................iii 1. Preparing for Printing Confirming the Connection Method..............1 Network Connection....................1 Local Connection .......................2 Installing the Printer Driver in a Network Environment ........3 Installing the Printer Driver..................3 Installing the Printer Driver to Use As a Windows Network Printer......7 Installing the Printer Driver Using USB ...............8...
  • Page 7 4. Monitoring and Configuring the Printer Using Web Image Monitor...................29 Displaying Top Page ....................30 Displaying the Printer Status..................31 About Menu and Mode.....................31 Access in the Administrator Mode................33 Configuring the Printer Settings ................33 Changing the Login Information ................35 Displaying Web Image Monitor Help................35 Using Smart Organizing Monitor................36 Installing Smart Organizing Monitor .................36 Displaying the Smart Organizing Monitor Dialog Box ..........
  • Page 8 8. Appendix Software and Utilities Included on the CD-ROM ..........67 Printer Drivers for This Printer..................67 Smart Organizing Monitor ..................68 Cautions to Take When Using in a Network............69 Using DHCP......................69 When Using Windows Terminal Service/MetaFrame........70 Operating Environment ....................70 Supported Printer Drivers..................70 Limitations ........................70 INDEX......................

  • Page 9: Preparing For Printing

    1. Preparing for Printing Confirming the Connection Method This printer supports network and local connection. Before installing the printer driver, check how the printer is connected. Follow the driver installation procedure that is appropriate to the connection method. Network Connection This printer can be used as a Windows printing port or network printer.

  • Page 10: Local Connection

    Preparing for Printing Using as a network printer This printer can be used as the Windows network printer. ASH101S Reference For details about how to use this printer as a Windows network printer, see p.7 “Installing the Printer Driver to Use As a Windows Network Printer”. Local Connection Local connections can be established via USB connections.

  • Page 11: Installing The Printer Driver In A Network Environment

    Installing the Printer Driver in a Network Environment Installing the Printer Driver in a Network Environment This section explains how to install the printer driver that allows you to use this printer in a network environment. Installing the Printer Driver The following four steps are required to use this printer in the network environ- ment.
  • Page 12 Preparing for Printing Click [Smart Organizing Monitor]. Select a language for Smart Organizing Monitor, and then click [OK]. The [Smart Organizing Monitor Setup] dialog box appears. Click [Next >]. The software license agreement appears. After reading the agreement, click [Yes]. The [Select Destination Folder] dialog box appears.
  • Page 13 Installing the Printer Driver in a Network Environment Click [IP Address]. The [IP Address Setting] dialog box appears. In the [MAC Address] box, enter the printer’s MAC address that was printed on the test page. Then, in the [IP Address] box, enter the IP address you want to set for the printer.
  • Page 14 Preparing for Printing Note ❒ When you click [Finish], the [Digital Signature Not Found] dialog box might appear. To continue the installation, click [Yes]. ❒ Auto Run might not work under certain operating system settings. If this is the case, launch “Setup.exe” from the CD-ROM root directory. ❒...

  • Page 15: Installing The Printer Driver To Use As A Windows Network Printer

    Installing the Printer Driver in a Network Environment Installing the Printer Driver to Use As a Windows Network Printer This section explains how to install the printer driver for using this printer as a Windows network printer. Important ❒ Before you can make the following settings, you must configure this printer as a Windows network printer.

  • Page 16: Installing The Printer Driver Using Usb

    Preparing for Printing Installing the Printer Driver Using USB This section explains how to install printer driver using USB. The printer driver can be installed from the CD-ROM provided with this printer. Important ❒ To install printer driver, you must have an account that has Manage Printers permission.

  • Page 17: Troubleshooting Usb

    Installing the Printer Driver Using USB Note ❒ In a Windows Vista environment, depending on security settings, the [User Account Control] dialog box might appear after you insert the CD-ROM. If this is the case, click [Allow]. ❒ If the printer driver is already installed, plug and play is enabled and the printer connected to the USB port appears automatically in the [Printers] window.

  • Page 18: If A Message Appears During Installation

    Preparing for Printing If a Message Appears during Installation When a message that shows the number 58 or 34 appears during the installation, the printer driver can not be installed using Auto Run. Please use [Add Printer] or [Install Printer] to install the printer driver. For Windows 2000 On the [Start] menu, point to [Settings], and then click [Printers].

  • Page 19: Making Option Settings For The Printer

    Making Option Settings for the Printer Making Option Settings for the Printer Make option settings for the printer using the printer driver when bidirectional communication is disabled. Reference For details about making option settings for the printer, see p.12 “If Bidirec- tional Communication is Disabled”.

  • Page 20: If Bidirectional Communication Is Disabled

    Preparing for Printing If Bidirectional Communication is Disabled Set up option settings when bidirectional communications are disabled. Important ❒ Manage Printers permission is required to change the printer properties in the [Printers] folder. Log on as an Administrators or Power Users group mem- ber.

  • Page 21: Setting Up The Printer Driver

    2. Setting Up the Printer Driver DDST - Accessing the Printer Properties This section explains about accessing the printer properties and make the printer settings. Windows 2000 - Making Printer Settings Making the printer default settings - the [Printers] window Important ❒...
  • Page 22 Setting Up the Printer Driver Making the printer default settings - Printing preferences Important ❒ You cannot change the printer default settings for each user. Settings made in the printer properties dialog box are applied to all users. On the [Start] menu, point to [Settings], and then click [Printers]. The [Printers] window appears.

  • Page 23: Windows Xp And Windows Server 2003/2003 R2 - Making Printer Settings

    DDST - Accessing the Printer Properties Windows XP and Windows Server 2003/2003 R2 - Making Printer Settings Making the printer default settings - the [Printers and Faxes] window Important ❒ To change the printer default settings including option configuration settings, log on using an account that has Manage Printers permission.
  • Page 24 Setting Up the Printer Driver Making printer settings from an application You can make printer settings for a specific application. To make printer settings for a specific application, open the [Printing Preferences] dialog box from that application. The following explains how to make settings for the WordPad application provided with Windows XP.

  • Page 25: Windows Vista- Making Printer Settings

    DDST - Accessing the Printer Properties Windows Vista- Making Printer Settings Making the printer default settings - the [Printer] window Important ❒ To change the printer default settings including option configuration settings, log on using an account that has Manage Printers permission. Members of the Admin- istrators and Power Users groups have Manage Printers permission by default.
  • Page 26 Setting Up the Printer Driver Making printer settings from an application You can make printer settings for a specific application. To make printer settings for a specific application, open the [Printing Preferences] dialog box from that application. The following explains how to make settings for the WordPad application provided with Windows Vista.

  • Page 27: Other Print Operations

    3. Other Print Operations Form Feed Use the form feed function to continue printing when a problem such as a paper size error occurred. This function can be performed using the control panel or Smart Organizing Monitor. Important ❒ The tray cannot be changed if the following function is set: •...
  • Page 28 Other Print Operations Using Smart Organizing Monitor If the Smart Organizing Monitor dialog box appears with a caution mes- sage, click [Continue]. The [Form Feed] dialog box appears. To change the current input tray, select the [Change Input Tray Settings] check box.

  • Page 29: Canceling A Print Job

    Form Feed Canceling a Print Job Follow the procedure below to cancel a print job that is related to the print error occurred. Using the control panel Press the {Job Reset} key. Using Smart Organizing Monitor Note ❒ To automatically display the Smart Organizing Monitor dialog box when er- rors occur, in the printer driver's properties dialog box, on the [Advanced Op- tions] tab, select the [Display Smart Organizing Monitor automatically] check box.

  • Page 30: Canceling A Print Job

    Other Print Operations Canceling a Print Job This section gives instruction to stop printing from the computer or the control panel. Canceling a Print Job Using the Control Panel You can cancel a print job using the control panel, if transferring print jobs is not completed.

  • Page 31: Collate

    Collate Collate Use the Collate function to print documents into page-ordered sets. ❖ Collate Output can be assembled as sets in sequential order. Note ❒ When printing a document using both the Collate and Duplex functions, you must reload the paper each time a set of printout is completed. ❒...

  • Page 32: Cover

    Other Print Operations Cover Use the Cover function to insert cover sheets using paper in a specified tray. Note ❒ The cover sheet's size and orientation must be the same as those of the body paper. Reference For details about printing method, see the printer driver Help.

  • Page 33: Watermark

    Watermark Watermark Use the Watermark function to print watermark text. Note ❒ If the watermark size is larger than the paper size, watermarks cannot be printed properly. Reference For details about setting method, see the printer driver Help.

  • Page 34: Manual Duplex

    Other Print Operations Manual Duplex Use the manual duplex printing function to print on both sides of sheets. Important ❒ Load paper into tray 1 when printing both side of sheets. Note ❒ When you print a document whose page count is an odd number, a blank page is printed first.

  • Page 35: Memory Capacity And Paper Size

    Memory Capacity and Paper Size Memory Capacity and Paper Size Document can be printed on the following paper size and resolution. ❖ Memory Capacity 64 MB ❖ Resolution 600 dpi Speed (1bit) 600 dpi Standard (2bits) 600 dpi Fine (4bits) ❖...
  • Page 36 Other Print Operations...

  • Page 37: Monitoring And Configuring The Printer

    4. Monitoring and Configuring the Printer Using Web Image Monitor Using Web Image Monitor, you can check the printer status and change settings. ❖ Available operations The following operations can be remotely performed using Web Image Mon- itor from a client computer: •...

  • Page 38: Displaying Top Page

    Monitoring and Configuring the Printer Displaying Top Page This section explains how to display Web Image Monitor and its Top Page. Displaying Top Page of Web Image Monitor Start your Web browser. Enter “http://(printer's address)/” in the address bar of the Web browser. Top Page of Web Image Monitor appears.

  • Page 39: Displaying The Printer Status

    Using Web Image Monitor Displaying the Printer Status Top page of Web Image Monitor contains two tabs: the [Status] tab and [Counter] tab. ❖ [Status] tab You can check the status of monitored printers. • Displays the general information of the printer, such as the model name, location and the status.
  • Page 40 Monitoring and Configuring the Printer ❖ User Mode In this mode, users can view settings but cannot change them. ASH103S Paper Network Click to display the [Paper] page. Click to display the [Network] page. ❖ Administrator Mode In this mode, users can make input tray and network settings. ASH104S Paper Change Login Password...

  • Page 41: Access In The Administrator Mode

    Using Web Image Monitor Access in the Administrator Mode Follow the procedure below to access Web Image Monitor in the administrator mode. Note ❒ When you access Web Image Monitor in the administrator mode, "Adminis- trator" appears under [Login]. Log on On Top Page, click [Login].
  • Page 42 Monitoring and Configuring the Printer Changing the paper settings On the [Paper] page, you can change paper size and other paper settings. • Tray 1: Size You can specify the paper size for Tray 1. The following sizes are available: A4, B5 JIS, A5, B6 JIS, A6 ,8 1/2 x 14, 8 1/2 x 11, 5 1/2 x 8 1/2, 7 1/4 x 10 1/2, 8 x 13, 8 1/2 x 13, 8 1/4 x 13, 4 1/8 x 9 1/2, 3 7/8 x 7 1/2, C5 Env, C6 Env, DL Env, 16K, Custom Paper Size, 100 x 148 mm, 148 x 200 mm...

  • Page 43: Changing The Login Information

    Using Web Image Monitor Changing the Login Information On the [Change Login Password] page, you can change the administrator's login password. On the [Configuration] page, click [Change Login Password]. The [Change Login Password] page appears. Enter the new password in the [New Login Password] box, and then enter the same password in the [Confirm Login Password] box.

  • Page 44: Using Smart Organizing Monitor

    Monitoring and Configuring the Printer Using Smart Organizing Monitor Smart Organizing Monitor allows you to make printer settings, such as input tray and network-related settings, from your client computer. You can also use Smart Organizing Monitor to check printer status. The following operations are possible with Smart Organizing Monitor: •...

  • Page 45: Displaying The Smart Organizing Monitor Dialog Box

    Using Smart Organizing Monitor Displaying the Smart Organizing Monitor Dialog Box Methods of displaying the Smart Organizing Monitor dialog box differ depend- ing on how it was installed. ❖ If you installed Smart Organizing Monitor by clicking [Smart Organizing Monitor] in the [Printer Drivers and Utilities] dialog box: On the [Start] menu, point to [Programs] or [All Programs], and then point to [Smart Organizing Monitor for DDST] >...
  • Page 46 Monitoring and Configuring the Printer ASH107S Printer graphic [User Guide] button If an input tray error occurs, appears. Click to display error related Help. This identifies the tray where the error oc- [Search Network Printer] button curred. The problem tray is outlined in red. Click to select a network printer.

  • Page 47: Displaying The Printer Information

    Using Smart Organizing Monitor Displaying the Printer Information The lower half of the Smart Organizing Monitor dialog box contains the follow- ing three tabs: [Status], [Job Log], and [User Tools]. You can use these tabs to dis- play information about a monitored printer, such as its status, job history, and configuration.
  • Page 48 Monitoring and Configuring the Printer Displaying the job history On the [Job Log] tab, print jobs are displayed in the list. You can check the following information: • User name • Document name • The date and time when the print job was requested •...

  • Page 49: Printer Configuration

    Using Smart Organizing Monitor Printer Configuration You can use the [Printer Configuration] dialog box to change the current printer set- tings. To display the [Printer Configuration] dialog box and change printer settings, on the [User Tools] tab, click [Printer Configuration]. Important ❒...
  • Page 50 Monitoring and Configuring the Printer • Tray 1: Type The following types are available: Thin Paper, Plain Paper 1, Plain Paper 2, Recycled Paper, Color Paper, Letter- head, Preprinted Paper, Prepunched Paper, Labels, Bond Paper, Cardstock, Thick Paper 1, Envelope •...

  • Page 51: Printer Status Notification By E-Mail

    Printer Status Notification by E-Mail Printer Status Notification by E-Mail Whenever a toner cartridge becomes empty or paper is jammed, an e-mail alert is issued to the registered addresses to notify the printer status. Important ❒ This function is available only if you are using this printer in a network envi- ronment.

  • Page 52: Mail Authentication

    Monitoring and Configuring the Printer Make the necessary settings: • Items in the SNMP Setting column: Configure the SMTP server. Check your mailing environment, and then specify the necessary items. You can also perform mail authentication for the SMTP server. Click [OK].

  • Page 53: Snmp

    SNMP SNMP You can use the SNMP manager to obtain information about the printer. The SNMP agent operating on UDP is built into the Ethernet board that is in- stalled in this printer. Important ❒ If you change the printer's community name, use Web Image Monitor or Smart Organizing Monitor to change the computer's settings accordingly.

  • Page 54: Reading The Configuration Page

    Monitoring and Configuring the Printer Reading the Configuration Page Settings made on the [Printer Configuration] dialog box are printed. ❖ Input Tray Settings Displays paper size and type settings. ❖ Network Information Displays the settings for the following items: • IP Address •...
  • Page 55 Reading the Configuration Page ❖ Printer Counters • Color page counter • Mono page counter • Total page counter • Duplex counter • Feed jam counter • Inner jam counter • Outer jam counter • Duplex jam counter • Latest page mono coverage •...
  • Page 56 Monitoring and Configuring the Printer...

  • Page 57: Using A Print Server

    5. Using a Print Server Preparing Print Server This section explains how to configure this printer as a Windows network print- er. The printer is configured to enable network clients to use it. Important ❒ To change the printer properties in the [Printer] folder, you need Printer Man- agement access authentication.
  • Page 58 Using a Print Server...

  • Page 59: Special Operations Under Windows

    6. Special Operations under Windows Printing Files Directly from Windows You can print files directly using Windows “lpr” commands. Setup Follow the procedure below to make network environment settings. Enable TCP/IP using Web Image Monitor, and then set up the printer’s net- work environment about TCP/IP including IP addresses.

  • Page 60: Using A Host Name Instead Of An Ipv4 Address

    Special Operations under Windows Using a Host Name Instead of an IPv4 Address When a host name is defined, you can specify a printer by host name instead of IPv4 address. The host names vary depending on the network environment. When using DNS Use the host name set to the data file on the DNS server.

  • Page 61: Printing Commands

    Printing Files Directly from Windows Printing Commands The following explains printing operations using the “lpr” commands. Enter commands using the command prompt window. The location of the com- mand prompt varies depending on operating systems: • Windows 2000 [Start] - [Programs] - [Accessories] - [Command Prompt] •...
  • Page 62 Special Operations under Windows...

  • Page 63: Mac Os Configuration

    7. Mac OS Configuration This chapter explains how to use this printer under Mac OS X. The example procedures in this chapter explain configuration under Mac OS X 10.4. Installing the Printer Driver Important ❒ If you want to use this printer in a Mac OS environment, update to Mac OS 10.2.8 or higher.

  • Page 64: Specifying The Printer

    Mac OS Configuration Specifying the Printer This section explains how to configure this printer using Printer Setup Utility. Using USB Use this procedure to connect the computer to the printer via USB. The printer is automatically added, if the connection is successfully detected. Connect the printer and computer using the USB cable, and then turn the printer's power switch to on.
  • Page 65 Specifying the Printer Specifying the printer's IP address Important ❒ To perform the following procedure, you must first return the printer's set- tings to its factory-set defaults. To do this: first turn the printer's power switch to off, wait a few seconds and then, while pressing down the {Job Reset} and {Stop/Start} keys, turn the printer's power switch back to on and keep both keys pressed down until the Alert and Ready indicators light up.

  • Page 66: Setting Up Options

    Mac OS Configuration Setting Up Options Use this procedure to configure printer's options. Start [Printer Setup Utility]. The printer list appears. Select this printer, and then click [Show Infor]. Select [Installable Options], and then configure the required settings. Click [Apply Changes]. Exit [Printer Setup Utility].

  • Page 67: Set Up For Printing

    Set Up for Printing Set Up for Printing Use the following procedures to configure the printer. Making paper settings from an application Open the file you want to print. On the [File] menu, click [Page Setup...]. Check that the printer you want to use is displayed in [Format for], and then select the paper size you want to use in [Paper Size].

  • Page 68: Canceling A Print Job From The Computer

    Mac OS Configuration Canceling a Print Job from the Computer Start [Printer Setup Utility]. Double-click the name of this printer. Select the name of the job you want to cancel, and then click the Delete icon. Note ❒ If the printer is shared by multiple computers, be careful not to cancel a print job of other user.

  • Page 69: Using Smart Organizing Monitor

    Using Smart Organizing Monitor Using Smart Organizing Monitor This section explains about using Smart Organizing Monitor under Mac OS X. Using Smart Organizing Monitor, you can check the printer status and change printer settings from your client computer. The following operations are possible with Smart Organizing Monitor: •...

  • Page 70: Displaying The Printer Status

    Mac OS Configuration Displaying the Printer Status In the Smart Organizing Monitor dialog box, you can check the status of moni- tored printers. The printer status is displayed using graphics and comments. You can select the printer to display the status in the [Printer] list. The name of the printer that is connected to the computer via USB is automatically added to the [Printer] list.
  • Page 71 Using Smart Organizing Monitor ❖ Counter Displays information about the counters. ❖ Network Displays network details such as the printer's IP address and network-related comments. Reference For details about what you can perform on each tab in the Smart Organizing Monitor dialog box, see Smart Organizing Monitor Help.

  • Page 72: Printer Configuration

    Mac OS Configuration Printer Configuration Clicking [Printer Configuration] on the [User Tools] tab enables you to change the printer settings in the [Printer Configuration] dialog box. You can use the [Printer Configuration] dialog box to change the settings of: • printers, •...
  • Page 73 Using Smart Organizing Monitor • Custom Paper Size You can make the custom paper size settings, when [Custom Paper Size] is se- lected. • Unit: Specify the unit of measurement in "mm" or "inch". • Width: Specify the horizontal width between 90 and 216 mm. •...
  • Page 74 Mac OS Configuration...

  • Page 75: Appendix

    8. Appendix Software and Utilities Included on the CD- The following software and utility are included in the CD-ROMs that come with this printer. ❖ Smart Organizing Monitor Allows users and system administrators to check and configure the printer from a client computer. Viewing the contents of the CD-ROM Follow the procedure below to view the contents of the CD-ROM.

  • Page 76: Smart Organizing Monitor

    Appendix Smart Organizing Monitor You can use Smart Organizing Monitor, to check and configure the printer from a client computer. ❖ File path UTILITY ❖ Available functions Smart Organizing Monitor enables you to check the printer settings as well as configuring them from your client computer.

  • Page 77: Cautions To Take When Using In A Network

    Cautions to Take When Using in a Network Cautions to Take When Using in a Network Using DHCP You can use this printer in a DHCP environment. • Supported DHCP servers are those which are included with Windows 2000 Server and Windows Server 2003/2003 R2. •...

  • Page 78: When Using Windows Terminal Service/Metaframe

    Appendix When Using Windows Terminal Service/MetaFrame The following explains how to use Windows Terminal Service and Maintenance. Operating Environment The following operating systems and MetaFrame versions are supported. ❖ Windows 2000 Server/Advanced Server • MetaFrame XP 1.0 SP1/SP2/SP3/SP4/FR1/FR2/FR3 • MetaFrame Presentation Server 3.0 •...
  • Page 79 When Using Windows Terminal Service/MetaFrame ❖ MetaFrame's [Auto-creating client printers] Using [Auto-creating client printers], you can select a logical printer created by copying the client's local printer data to the MetaFrame server. We strongly recommend testing this function in your network environment before using it for your work.

  • Page 80: Index

    INDEX Form Feed 100baseTX control panel 10baseT Smart Organizing Monitor Access code Help Source File Setting Adjusting registrations Host name Administrator mode AutoNet Auto Run Installing network environment printer driver Bidirectional communication conditions IPv4 address Canceling a job Job Log tab control panel Canceling a print job control panel...
  • Page 81 Paper size TCP/IP Preparing print server TCP/IP Port Type P9100 Printer Configuration Test Page administrator Top page general users Troubleshooting menu and mode Printer configuration Printer driver Printer Drivers and Utilities User mode Printer Driver Selection User Tools tab Printer Firmware Update Printer Configuration Printer information Printer properties...
  • Page 82 G 165 -8 609A...
  • Page 83 Copyright © 2007...
  • Page 84 GB GB EN USA G16 5-860 9A...

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