Ricoh fax3900l User Manual
Ricoh fax3900l User Manual

Ricoh fax3900l User Manual

Ricoh fax3900l: user guide
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Before You
Use This
Machine
Before you can send or receive fax messages,
please take about 30 minutes to set up your machine.
Set up your machine using the following procedures.
Keep going...
COVER_EN.pm6
1
9/18/00, 1:29 PM

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Summary of Contents for Ricoh fax3900l

  • Page 1 Before You Use This Machine Before you can send or receive fax messages, please take about 30 minutes to set up your machine. Set up your machine using the following procedures. Keep going... COVER_EN.pm6 9/18/00, 1:29 PM...
  • Page 2 Installing the Pull the front cover release lever in the Hold the toner cassette as shown in the Toner direction indicated by the arrow and open illustration and set it in the machine. Make the front cover. sure that the pins (marked with “ ”...
  • Page 3 Installing the Press down on the cassette until it locks Load paper into the cassette, and then Main Paper into place. replace the cassette cover. Note Note Cassette T If you do not push the cassette in fully, the cover T The frosted side of the cover must be face up when will not close.
  • Page 4 Attaching the Attaching the Hold the Document Delivery Tray at the Quick Dial Trays And Docu- points indicated by the circles in the illustration, then attach it to the fax machine. Attach the Document Delivery Sheet ment Table Tray. Unpack the Quick Dial sheet, then remove The machine has three types of trays.
  • Page 5 Connecting the Connecting to If necessary, pull out the extensions on the Power and the Tele- Document Table and trays. Switching On phone Line Insert the power cable into the socket There are two similar sockets located at the rear located at the rear of the machine.
  • Page 6 Initial Settings & The keys used for making settings are as fol- Use the number keys to enter the correct Adjustments lows. time. Time: Press OK [OK] key [ 9:30] Enter the current hour setting (1~12). If the hour is a single digit, press the V key to continue.
  • Page 7 The name you just entered for Own Name After Initial Settings flashes in the Header display. You can check and adjust these settings. In the USA, law requires that the telephone T To change the date and time, see Chapter 6, "Set- number of your fax machine be included in ting the Date and Time"...
  • Page 8 That’s it! Printed in China UE USA H535-8670 SCHMIDT4_EN.pm6 9/18/00, 1:29 PM...
  • Page 9: Operating Instructions

    Shm4ENfaxF.book Page 1 Wednesday, September 13, 2000 3:13 PM FAX3900L Operating Instructions <Basic Features > Z CK H 0 3 0N . e p s Read this manual carefully before you use this product and keep it handy for future reference.
  • Page 10 15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111 Ricoh shall not be responsible for any damage or expense that may result from the use of parts other than recom- mended parts. For good copy quality, Ricoh recommends that you use genuine Ricoh toner.
  • Page 11 For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
  • Page 12 6. In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving problems section in this manual. 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the tele- phone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
  • Page 13 Shm4ENfaxF.book Page 1 Wednesday, September 13, 2000 3:13 PM Introduction This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual.
  • Page 14 Shm4ENfaxF.book Page 1 Wednesday, September 13, 2000 3:13 PM FCC Requirements 1. This equipment complies with Part 68 of the FCC rules. On the cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment.
  • Page 15: How To Read This Manual

    Shm4ENfaxF.book Page i Wednesday, September 13, 2000 3:13 PM How to Read this Manual How to Read this Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
  • Page 16: Table Of Contents

    Shm4ENfaxF.book Page ii Wednesday, September 13, 2000 3:13 PM TABLE OF CONTENTS Manuals for this machine ................. 1 Basic Features (This Manual) ............... 1 Advanced Features ..................1 1. Introduction Part Names....................3 Operation Panel ..................5 Symbols and Conventions Used in This Manual........8 2.
  • Page 17 Shm4ENfaxF.book Page iii Wednesday, September 13, 2000 3:13 PM Storing and Editing a Group of Fax Numbers ........37 Storing a Group of Fax Numbers ..............37 Editing a Group ................... 40 Deleting a Group ..................43 Entering Characters ................46 Entering Symbols ..................
  • Page 18 Shm4ENfaxF.book Page iv Wednesday, September 13, 2000 3:13 PM...
  • Page 19: Manuals For This Machine

    Shm4ENfaxF.book Page 1 Wednesday, September 13, 2000 3:13 PM Manuals for this machine This machine is provided with a Basic Features manual and an Advanced Fea- tures manual. Please consult the manual that suits your needs. Basic Features (This Manual) The Basic Features manual explains the most frequently used fax functions and operations.
  • Page 20 Shm4ENfaxF.book Page 2 Wednesday, September 13, 2000 3:13 PM Chapter 8 Troubleshooting Discusses troubleshooting topics such as printing the help list, clearing jams, and reading reports. Chapter 9 Maintaining Your Machine Explains about loading paper in the optional bypass feeder, cleaning the roll- ers and scanner and so on.
  • Page 21: Introduction

    Shm4ENfaxF.book Page 3 Wednesday, September 13, 2000 3:13 PM 1. Introduction Part Names Z CK H 0 1 0N . e p s Optional Second Paper Cassette Print Delivery Tray The optional second paper cassette holds Copies, incoming faxes, and prints are more paper.
  • Page 22 Shm4ENfaxF.book Page 4 Wednesday, September 13, 2000 3:13 PM Introduction Document Delivery Tray Memory Card Cover Scanned documents are stacked on the Protects the machines optional memory document delivery tray. card. Operation Panel Front Cover Release Lever Key panel for operating the machine. Pull this lever to release the front cover.
  • Page 23: Operation Panel

    Shm4ENfaxF.book Page 5 Wednesday, September 13, 2000 3:13 PM Operation Panel Operation Panel Z CK S 0 1 0N . e p s Add Toner indicator Function Blinks when toner is about to run out and Prints a transmission management lights continuously when toner has run report.
  • Page 24 Shm4ENfaxF.book Page 6 Wednesday, September 13, 2000 3:13 PM Introduction {Cancel} key {Quick Dial} keys Press when you want to cancel an opera- There are 30 Quick Dial keys. Use them to tion or return to the previous display. store individual fax numbers (see P.27 “Storing and Editing Fax Numbers”), or to Control panel display enter characters (see P.46 “Entering Char-...
  • Page 25 Shm4ENfaxF.book Page 7 Wednesday, September 13, 2000 3:13 PM Operation Panel {Speed Dial/Tel Directory} key {Copy} key Press when you want to use the Speed Press to copy the document currently Dial or Telephone Directory feature. loaded in the feeder. {p} (Tone) key {Stop} key If your telephone line uses pulse dialing,...
  • Page 26: Symbols And Conventions Used In This Manual

    Shm4ENfaxF.book Page 8 Wednesday, September 13, 2000 3:13 PM Introduction Symbols and Conventions Used in This Manual Documents: A document is anything you put on the document table of your ma- chine, whether you are faxing it or copying it. Prints: A print is anything that comes out of the machine, whether: a re-...
  • Page 27: Faxing

    Shm4ENfaxF.book Page 9 Wednesday, September 13, 2000 3:13 PM 2. Faxing Transmission Modes There are two types of transmission. Important If there is a power failure, the pow- Memory Transmission er switch is turned off, or the plug When a fax document is stored in is pulled out for more than 1 hour, memory, then transmission starts all documents stored in memory...
  • Page 28: Suitable Document Types

    Shm4ENfaxF.book Page 10 Wednesday, September 13, 2000 3:13 PM Faxing Suitable Document Types Never load damaged originals in the Important ADF (Auto Document Feeder) for Never place the following types of scanning. Always check the stack of originals in the ADF: originals before loading.
  • Page 29: Memory Transmission And Immediate Transmission

    Shm4ENfaxF.book Page 11 Wednesday, September 13, 2000 3:13 PM Memory Transmission and Immediate Transmission Memory Transmission and Immediate Transmission Make sure that the machine is in Memory Transmission standby mode. The display should look like this: Memory Transmission is convenient because: •...
  • Page 30 Shm4ENfaxF.book Page 12 Wednesday, September 13, 2000 3:13 PM Faxing Insert the document facedown Dial the number in one of the fol- lowing ways. into the feeder until the machine beeps. Then adjust the guides to match the width of the document. kkkkkkkkk Z CK Y 0 1 0N .
  • Page 31: Canceling A Memory Transmission

    Shm4ENfaxF.book Page 13 Wednesday, September 13, 2000 3:13 PM Memory Transmission and Immediate Transmission Press the {OK} key to enter anoth- Canceling a Memory er fax number. Transmission kkkkkkkkk Before the { Start } key is pressed Note Press the {Stop} key or {Clear Modes} Repeat steps F and G until all key, or remove the document set in destinations are entered.
  • Page 32: Immediate Transmission

    Shm4ENfaxF.book Page 14 Wednesday, September 13, 2000 3:13 PM Faxing While the document is awaiting Immediate Transmission transmission Immediate Transmission is conve- nient when: Limitation Pages already being sent to the • You wish to send a document im- destination cannot be canceled, mediately as it is scanning.
  • Page 33: Canceling An Immediate Transmission

    Shm4ENfaxF.book Page 15 Wednesday, September 13, 2000 3:13 PM Memory Transmission and Immediate Transmission Dial the other party's number. Canceling an Immediate Transmission kkkkkkkkk Before the { Start } key is pressed If you want to erase a digit of the number, press the {Clear} key and Press the {Stop} key or {Clear Modes} enter the correct number.
  • Page 34: Very Fine Detail Faxing

    Shm4ENfaxF.book Page 16 Wednesday, September 13, 2000 3:13 PM Faxing Very Fine Detail Faxing To ensure that text, diagrams and im- Detail : ages stand out clearly in your docu- High quality. Use for documents ment, the machine automatically with small print or fine details. De- detects the image density and makes tail resolution is twice the clarity of adjustments.
  • Page 35: Dialing

    Shm4ENfaxF.book Page 17 Wednesday, September 13, 2000 3:13 PM Dialing Dialing The number keys, Quick Dial, Speed Enter the number with the num- Dial, and Group dial can all be used ber keys. for dialing. Note The number you entered ap- Entering Numbers Directly pears in the display.
  • Page 36: Entering Pauses

    Shm4ENfaxF.book Page 18 Wednesday, September 13, 2000 3:13 PM Faxing Limitation You cannot enter a pause at the be- -Limitations when dialing with ginning of a fax number the number keys: • Destinations entered with the num- Switching to Tone Signals ber keys are stored in the machine's internal memory (separate to docu- This feature allows a machine con-...
  • Page 37: Using Speed Dial

    Shm4ENfaxF.book Page 19 Wednesday, September 13, 2000 3:13 PM Dialing Press the Quick Dial that is pro- Make sure that the machine is in grammed with the destination. standby mode. Carefully place your fax docu- m ent into the auto document feeder and select any settings you require.
  • Page 38: Using Groups

    Shm4ENfaxF.book Page 20 Wednesday, September 13, 2000 3:13 PM Faxing When specifying a Group with a Quick Using Groups Dial You can store multiple destinations as Make sure that the Memory indicator a single Group and simply specify a is lit, and if it is not lit, press the {Mem- particular Group.
  • Page 39 Shm4ENfaxF.book Page 21 Wednesday, September 13, 2000 3:13 PM Dialing Press the {Start} key. When specifying a Group with the Group Confirm that the Memory indicator is not lit, and if it is not lit, press the {Memory} key to light it. Note Before using the {Group} key, you must program the Group function...
  • Page 40: Reception Modes

    Shm4ENfaxF.book Page 22 Wednesday, September 13, 2000 3:13 PM Faxing Reception Modes The machine can treat incoming fax How to Select the Reception documents and telephone calls in two ways. Mode Manual Receive The Manual Receive indicator is lit Use this mode if your line is shared when the machine is in Manual Re- by a fax machine and a telephone ceive mode.
  • Page 41: Setup

    Shm4ENfaxF.book Page 23 Wednesday, September 13, 2000 3:13 PM 3. Setup Initial Settings and Adjustments If you have not already the initial pro- Own Fax Number (Required by inter- cedure (or if you need to change the national law) initial settings), you must enter a few This is your fax machine's phone settings and make a few adjustments number, which must include coun-...
  • Page 42: Initial Settings

    Shm4ENfaxF.book Page 24 Wednesday, September 13, 2000 3:13 PM Setup Press the {OK} key. Initial Settings Confirm that "1. Own Name" is displayed. During the course of this procedure you will have to enter letters and oth- er characters. Use the number keys to enter num- bers.
  • Page 43 Shm4ENfaxF.book Page 25 Wednesday, September 13, 2000 3:13 PM Initial Settings and Adjustments Press the {OK} key. Enter your Fax Header. If your Fax Header is the same as Your Own Fax Number is pro- your Own Name, go to step L. grammed.
  • Page 44 Shm4ENfaxF.book Page 26 Wednesday, September 13, 2000 3:13 PM Setup Press 0 or 1 to display the item you want to delete. Press the {OK} key. kkkkkkkkkk Press the {Clear} key. kkkkkkkkkkkkkkkkkkk Press the {OK} key. The programmed information is deleted.
  • Page 45: Storing And Editing Fax Numbers

    Shm4ENfaxF.book Page 27 Wednesday, September 13, 2000 3:13 PM Storing and Editing Fax Numbers Storing and Editing Fax Numbers You can store numbers that you often You can print a Quick Dial label use in the ma chine's memory . A show in g the c ontents o f ea ch stored number will remain in memo- Quick Dial (See Chapter 6, "Print-...
  • Page 46 Shm4ENfaxF.book Page 28 Wednesday, September 13, 2000 3:13 PM Setup Press the {OK} key. Enter the fax number with the number keys. The name is programmed. Note When the optional G4 unit is in- kkkkkkkkk stalled, "G3/G4: Select" is dis- played.
  • Page 47: Editing Quick Dial Numbers

    Shm4ENfaxF.book Page 29 Wednesday, September 13, 2000 3:13 PM Storing and Editing Fax Numbers Note Editing Quick Dial Numbers The previously entered fax number flashes. Pressing the The following procedure describes {Clear} key deletes all digits of how to edit fax numbers stored in the number.
  • Page 48: Deleting Quick Dial Numbers

    Shm4ENfaxF.book Page 30 Wednesday, September 13, 2000 3:13 PM Setup Press the {OK} key. Deleting Quick Dial Numbers The name is changed. The following procedure describes how to delete fax numbers stored in Quick Dial keys. Press the {User Tools} key. Note When the optional G4 unit is in- stalled, "G3/G4: Select"...
  • Page 49: Printing A Quick Dial Key Label

    Shm4ENfaxF.book Page 31 Wednesday, September 13, 2000 3:13 PM Storing and Editing Fax Numbers Press the {OK} key. Printing a Quick Dial Key Label The stored data (fax number and name) is deleted. To print a template that can be used to make labels for Quick Dial keys, per- form the following procedure.
  • Page 50: Quick Dial Key Labels

    Shm4ENfaxF.book Page 32 Wednesday, September 13, 2000 3:13 PM Setup Quick Dial Key Labels The Quick Dial key label will have the destination, Group, Program, or Auto Document name programmed in Quick Dials. Note A protective transparent film is attached to the operation panel. Peel off the film and place the Quick Dial key labels onto the operation panel.
  • Page 51: Storing Speed Dial Numbers

    Shm4ENfaxF.book Page 33 Wednesday, September 13, 2000 3:13 PM Storing and Editing Fax Numbers Display the number of the Speed Storing Speed Dial Numbers Dial you want to store (00 to 99). Enter the Speed Dial number with If you store numbers in Speed Dials, the number keys, or search using you can specify the fax number sim- 0 or 1.
  • Page 52: Editing Speed Dial Numbers

    Shm4ENfaxF.book Page 34 Wednesday, September 13, 2000 3:13 PM Setup Press the {OK} key. Editing Speed Dial Numbers The name is programmed. The following procedure describes how to edit programmed Speed Dial numbers. Press the {User Tools} key. Note When the optional G4 unit is in- stalled, "G3/G4: Select"...
  • Page 53 Shm4ENfaxF.book Page 35 Wednesday, September 13, 2000 3:13 PM Storing and Editing Fax Numbers Press the {OK} key. Press the {OK} key. The name is changed. Note kkkkkkkkkk When the optional G4 unit is in- stalled, "G3/G4: Select" is dis- Press the {Clear} key and enter the played.
  • Page 54: Deleting Speed Dial Numbers

    Shm4ENfaxF.book Page 36 Wednesday, September 13, 2000 3:13 PM Setup Press the {OK} key. Deleting Speed Dial Numbers The programmed data (fax num- ber and name) is deleted. The following procedure describes how to delete fax numbers in Speed Dials. Press the {User Tools} key.
  • Page 55: Storing And Editing A Group Of Fax Numbers

    Shm4ENfaxF.book Page 37 Wednesday, September 13, 2000 3:13 PM Storing and Editing a Group of Fax Numbers Storing and Editing a Group of Fax Numbers If you regularly broadcast documents Storing a Group of Fax to the same set of destinations, you can combine these numbers into a Numbers group.
  • Page 56 Shm4ENfaxF.book Page 38 Wednesday, September 13, 2000 3:13 PM Setup If you register the same destination Press the {User Tools} key. more than once with a Speed Dial or Quick Dial in Groups, it is only counted as one item. However, if you register two or more identical destinations with the ten keys they Confirm that "1.
  • Page 57 Shm4ENfaxF.book Page 39 Wednesday, September 13, 2000 3:13 PM Storing and Editing a Group of Fax Numbers Specify the destination using one Enter the group name. of the following three methods: If you do not want to program a group name, press the {OK} key Enter the fax number with the and go to step M.
  • Page 58: Editing A Group

    Shm4ENfaxF.book Page 40 Wednesday, September 13, 2000 3:13 PM Setup Display the number of the group Editing a Group you want to edit (1 to 7). Enter the group number with the You can add destinations or edit the number keys, or search using 0 or group name for programmed groups.
  • Page 59 Shm4ENfaxF.book Page 41 Wednesday, September 13, 2000 3:13 PM Storing and Editing a Group of Fax Numbers Press 0 or 1 to select "Yes" if the Press 0 or 1 to display "5. Prog. g r o u p w a s p ro g ra m m e d i n a Group Dial".
  • Page 60 Shm4ENfaxF.book Page 42 Wednesday, September 13, 2000 3:13 PM Setup Press the {OK} key. Specify the destination using one of the following three methods: Enter the fax number with the number keys. kkkkkkkkkkkkk Note kkkkkkkkk If you want to change the group name, press the {Clear} key and Press a Quick Dial key.
  • Page 61: Deleting A Group

    Shm4ENfaxF.book Page 43 Wednesday, September 13, 2000 3:13 PM Storing and Editing a Group of Fax Numbers Press the {OK} key. Deleting a Group The following procedure describes how to delete a destination from a group. Press 0 or 1 to select "Yes" and •...
  • Page 62 Shm4ENfaxF.book Page 44 Wednesday, September 13, 2000 3:13 PM Setup Press 0 or 1 to select "Yes" if the To erase an entire group g r o u p w a s p ro g ra m m e d i n a Quick Dial, or select "No"...
  • Page 63 Shm4ENfaxF.book Page 45 Wednesday, September 13, 2000 3:13 PM Storing and Editing a Group of Fax Numbers -To change and delete Quick Dials programmed as groups: To store an entire group under a dif- ferent Quick Dial key, or to delete the group from the Quick Dial key alto- gether, perform the following proce- dure:...
  • Page 64: Entering Characters

    Shm4ENfaxF.book Page 46 Wednesday, September 13, 2000 3:13 PM Setup Entering Characters Use the number keys to enter num- Wild Card bers. Use Quick Dial keys for entering letters, and the {Symbols} key for en- Using wild cards, you can greatly en- tering symbols.
  • Page 65 Shm4ENfaxF.book Page 47 Wednesday, September 13, 2000 3:13 PM Entering Characters Note This feature cannot recognize spaces. If you store MAN as a wild card, and a terminal with an Own Name including MANCHESTER, HUMAN, or HUMANE calls you, your machine will recognize MAN as a wild card and accept and/or forward the document.
  • Page 66 Shm4ENfaxF.book Page 48 Wednesday, September 13, 2000 3:13 PM Setup...
  • Page 67: Troubleshooting

    Shm4ENfaxF.book Page 49 Wednesday, September 13, 2000 3:13 PM 4. Troubleshooting Loading Paper in the Main Paper Cassette The following procedure describes Lift up the cassette cover and re- how to load paper in the main paper move it. cassette. Z CK Y 4 7 0N .
  • Page 68 Shm4ENfaxF.book Page 50 Wednesday, September 13, 2000 3:13 PM Troubleshooting Prepare a stack of blank paper. Replace the cassette. Push it in For smoother operation, square firmly until it locks into place. the edges by tapping the paper Z CK Y 2 3 0N . e p s stack on the bench.
  • Page 69: Adjusting The Volume And Sounds The Machine Makes

    Shm4ENfaxF.book Page 51 Wednesday, September 13, 2000 3:13 PM Adjusting the Volume and Sounds the Machine Makes Adjusting the Volume and Sounds the Machine Makes You can change the beeper (monitor) volume for the following features: The sound that indicates on hook dialing. On Hook Transmission The sound that indicates transmission.
  • Page 70 Shm4ENfaxF.book Page 52 Wednesday, September 13, 2000 3:13 PM Troubleshooting Press 0 or 1 to adjust the volume. Press the {OK} key. The volume is adjusted. If you want to adjust another item, repeat steps E to G. Press the {User Tools} key to return to standby mode.
  • Page 71: If An Indicator Lights On The Operation Panel

    Shm4ENfaxF.book Page 53 Wednesday, September 13, 2000 3:13 PM If an Indicator Lights on the Operation Panel If an Indicator Lights on the Operation Panel Whenever you see the file receive in- dicator or the alarm indicator light, always read the document in the con- trol panel display.
  • Page 72: Communication Problems

    Shm4ENfaxF.book Page 54 Wednesday, September 13, 2000 3:13 PM Troubleshooting Communication Problems If " " ap- Transmission Failed / OK pears in the display: Press the {OK} key. Causes: • A poor line caused the communi- cation to fail. • The line is noisy. Try to retransmit. •...
  • Page 73: Clearing A Document Jam

    Shm4ENfaxF.book Page 55 Wednesday, September 13, 2000 3:13 PM Clearing a Document Jam Clearing a Document Jam When an original is jammed, " Clear Close the operation panel com- Misfed Orig. Storing Stopped, / pletely. Make sure that it clicks "...
  • Page 74: Clearing A Copy, Fax, Or Print Jam

    Shm4ENfaxF.book Page 56 Wednesday, September 13, 2000 3:13 PM Troubleshooting Clearing a Copy, Fax, or Print Jam When " " is dis- Clear Misfed Paper Inside the Machine played, follow the procedure below to solve the problem. To clear original jams, see the previ- Pull the front cover release lever ous page.
  • Page 75: Cassette Entrance

    Shm4ENfaxF.book Page 57 Wednesday, September 13, 2000 3:13 PM Clearing a Copy, Fax, or Print Jam Remove any jammed paper un- Push the front cover closed until derneath. you hear it lock into place. Z CK Y 1 4 0N . e p s Z CK Y 1 7 0N .
  • Page 76: Upper Rear Unit

    Shm4ENfaxF.book Page 58 Wednesday, September 13, 2000 3:13 PM Troubleshooting Return the document delivery ta- Upper Rear Unit ble to its original position. Z CK Y 2 1 0N . e p s Pull the document table toward the front of the machine. Z CK Y 2 4 0N .
  • Page 77 Shm4ENfaxF.book Page 59 Wednesday, September 13, 2000 3:13 PM Clearing a Copy, Fax, or Print Jam Close the upper rear cover and th e n t he lo w e r r e a r c o v e r a s shown in the illustration.
  • Page 78: Error Messages

    Shm4ENfaxF.book Page 60 Wednesday, September 13, 2000 3:13 PM Troubleshooting Error Messages The following messages may appear while you are operating or programming the machine. Message Problem/Solution No polling reception operations have been programmed. No Files Exist There are no documents in memory waiting for transmis- sion.
  • Page 79 Shm4ENfaxF.book Page 61 Wednesday, September 13, 2000 3:13 PM Error Messages Message Problem/Solution The size of the installed paper does not match the currently Check Paper Size. Press selected paper size. OK to Correct. Press the {OK} key, and then set the paper size or install the appropriate paper.
  • Page 80: Solutions To Common Problems

    Shm4ENfaxF.book Page 62 Wednesday, September 13, 2000 3:13 PM Troubleshooting Solutions to Common Problems Problem Required Action STANDBY MODE Nothing happens when the Check the power cord. Is it properly plugged into the outlet? switch is turned on. Plug it in firmly. Switch the power on.
  • Page 81 Shm4ENfaxF.book Page 63 Wednesday, September 13, 2000 3:13 PM Solutions to Common Problems Problem Required Action The original is not pulled into The dialed number did not have enough pauses between the the auto document feeder. outside line access number and the telephone number. Try adding more pauses after the outside line access num- ber.
  • Page 82 Shm4ENfaxF.book Page 64 Wednesday, September 13, 2000 3:13 PM Troubleshooting Problem Required Action Transmission cannot take place. The other machine is out of order. Before taking action, wait until Check the error report. the machine is in standby mode, Ask the other party to check their machine and correct the then press the {Stop} key.
  • Page 83 Shm4ENfaxF.book Page 65 Wednesday, September 13, 2000 3:13 PM Solutions to Common Problems Problem Required Action Copy paper misfeeds occur fre- Are there any pieces of misfed paper or other foreign objects quently. in the machine? Make sure that the paper path is completely clear of paper and other material after a misfeed.
  • Page 84 Shm4ENfaxF.book Page 66 Wednesday, September 13, 2000 3:13 PM Troubleshooting...
  • Page 85: Appendix

    Shm4ENfaxF.book Page 67 Wednesday, September 13, 2000 3:13 PM 5. Appendix Options PAPER FEED UNIT TYPE180 (Second Paper Cassette) A second paper feed unit can be added to the base machine. BYPASS FEEDER TYPE180 A third paper feed unit can be added to the base machine. ADF MAINTENANCE KIT TYPE 210 This is a maintenance kit for the ADF (Auto Document Feeder).
  • Page 86: Index

    Shm4ENfaxF.book Page 68 Wednesday, September 13, 2000 3:13 PM INDEX Editing Add Paper indicator Fax Numbers Add Toner indicator Group Auto Document Feeder (ADF) Quick Dial Numbers Speed Dial Numbers {Energy Saver/3Clear Modes} key Canceling a Memory Transmission Entering Before the start key is pressed Characters During Transmission Symbols...
  • Page 87 Shm4ENfaxF.book Page 69 Wednesday, September 13, 2000 3:13 PM Main Paper Cassette Rear Covers Main Switch Receive File indicator Manual Receive indicator Reception Mode Memory Card Cover Auto Receive {Memory} key Manual Receive {Reception Mode} key Memory Transmission Resolution {Resolution} key Own Name Number keys Scroll Keys...
  • Page 88 Shm4ENfaxF.book Page 70 Wednesday, September 13, 2000 3:13 PM Ventilation Port Volume Control While the document is being scanned in Wild Cards...
  • Page 89 Shm4ENfaxF.book Page 71 Wednesday, September 13, 2000 3:13 PM MEMO...
  • Page 90 Shm4ENfaxF.book Page 72 Wednesday, September 13, 2000 3:13 PM MEMO USA H535...
  • Page 91 Smt4EN-BasicNIC-F_FM.book Page 1 Thursday, September 14, 2000 7:56 PM FAX3900NF Operating Instructions <Basic Features> ZCKH030N.eps Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 92 15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111 Ricoh shall not be responsible for any damage or expense that may result from the use of parts other than recom- mended parts. For good copy quality, Ricoh recommends that you use genuine Ricoh toner.
  • Page 93 For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
  • Page 94 6. In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving problems section in this manual. 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the tele- phone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
  • Page 95 Smt4EN-BasicNIC-F_FM.book Page i Thursday, September 14, 2000 7:56 PM How to Read this Manual How to Read this Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
  • Page 96 Smt4EN-BasicNIC-F_FM.book Page ii Thursday, September 14, 2000 7:56 PM TABLE OF CONTENTS Manuals for this machine ................. 1 Basic Features (This Manual) ............... 1 Advanced Features ..................1 1. Introduction Part Names....................3 Operation Panel ..................5 Symbols and Conventions Used in This Manual........8 2.
  • Page 97 Smt4EN-BasicNIC-F_FM.book Page iii Thursday, September 14, 2000 7:56 PM 3. Setup Initial Settings and Adjustments............23 Initial Settings....................24 Storing and Editing Fax Numbers............27 Storing Quick Dial Numbers................ 27 Editing Quick Dial Numbers ................ 29 Deleting Quick Dial Numbers ..............30 Printing a Quick Dial Key Label..............
  • Page 98 Smt4EN-BasicNIC-F_FM.book Page iv Thursday, September 14, 2000 7:56 PM...
  • Page 99: Manuals For This Machine

    Smt4EN-BasicNIC-F_FM.book Page 1 Thursday, September 14, 2000 7:56 PM Manuals for this machine This machine is provided with a Basic Features manual and an Advanced Fea- tures manual. Please consult the manual that suits your needs. Basic Features (This Manual) The Basic Features manual explains the most frequently used fax functions and operations.
  • Page 100 Smt4EN-BasicNIC-F_FM.book Page 2 Thursday, September 14, 2000 7:56 PM Chapter 8 Troubleshooting Discusses troubleshooting topics such as printing the help list, clearing jams, and reading reports. Chapter 9 Maintaining Your Machine Explains about loading paper in the optional bypass feeder, cleaning the roll- ers and scanner and so on.
  • Page 101: Introduction

    Smt4EN-BasicNIC-F_FM.book Page 3 Thursday, September 14, 2000 7:56 PM 1. Introduction Part Names ZCKH010N.eps Optional Second Paper Cassette Print Delivery Tray The optional second paper cassette holds Copies, incoming faxes, and prints are more paper. delivered here. The tray can be extended for large paper sizes.
  • Page 102 Smt4EN-BasicNIC-F_FM.book Page 4 Thursday, September 14, 2000 7:56 PM Introduction Operation Panel Key panel for operating the machine. Optional Handset Document Guide Match the document guide to the size of your original documents. Document Table Document table holds up to 50 sheets which are fed one at a time.
  • Page 103: Operation Panel

    Smt4EN-BasicNIC-F_FM.book Page 5 Thursday, September 14, 2000 7:56 PM Operation Panel Operation Panel ZCKS012N.eps Mail Addr. Mail RX Add Toner indicator Function Blinks when toner is about to run out and Prints a transmission management lights continuously when toner has run report.
  • Page 104 Smt4EN-BasicNIC-F_FM.book Page 6 Thursday, September 14, 2000 7:56 PM Introduction {User Tools} key {Quick Dial} keys Press to access User Tool Settings and There are 30 Quick Dial keys. Use them to customize various functions. store individual fax numbers (see P.27 “Storing and Editing Fax Numbers”), or to {Cancel} key enter characters (see P.46 “Entering Char-...
  • Page 105 Smt4EN-BasicNIC-F_FM.book Page 7 Thursday, September 14, 2000 7:56 PM Operation Panel {Speed Dial/Tel Directory} key Press when you want to use the Speed Dial or Telephone Directory feature. {p} (Tone) key If your telephone line uses pulse dialing, press this button to switch temporarily to tone dialing if you want to use telephone services that utilize telephone touch tones.
  • Page 106: Symbols And Conventions Used In This Manual

    Smt4EN-BasicNIC-F_FM.book Page 8 Thursday, September 14, 2000 7:56 PM Introduction Symbols and Conventions Used in This Manual Documents: A document is anything you put on the document table of your ma- chine, whether you are faxing it or copying it. Prints: A print is anything that comes out of the machine, whether: a re-...
  • Page 107: Faxing

    Smt4EN-BasicNIC-F_FM.book Page 9 Thursday, September 14, 2000 7:56 PM 2. Faxing Transmission Modes There are two types of transmission. Important If there is a power failure, the pow- Memory Transmission er switch is turned off, or the plug When a fax document is stored in is pulled out for more than 1 hour, memory, then transmission starts all documents stored in memory...
  • Page 108: Suitable Document Types

    Smt4EN-BasicNIC-F_FM.book Page 10 Thursday, September 14, 2000 7:56 PM Faxing Suitable Document Types Never load damaged originals in the Important ADF (Auto Document Feeder) for Never place the following types of scanning. Always check the stack of originals in the ADF: originals before loading.
  • Page 109: Memory Transmission And Immediate Transmission

    Smt4EN-BasicNIC-F_FM.book Page 11 Thursday, September 14, 2000 7:56 PM Memory Transmission and Immediate Transmission Memory Transmission and Immediate Transmission Reference Memory Transmission See Chapter 2, "Transmission" in the NIC FAX KIT manual for how Memory Transmission is convenient to scan and send documents as E- because: mail.
  • Page 110 Smt4EN-BasicNIC-F_FM.book Page 12 Thursday, September 14, 2000 7:56 PM Faxing Insert the document facedown Dial the number in one of the fol- into the feeder until the machine lowing ways. beeps. Then adjust the guides to Dest.1 OK to Add match the width of the document.
  • Page 111: Canceling A Memory Transmission

    Smt4EN-BasicNIC-F_FM.book Page 13 Thursday, September 14, 2000 7:56 PM Memory Transmission and Immediate Transmission Press the {OK} key to enter anoth- Canceling a Memory er fax number. Transmission Dest.2 OK to Add 9876543210_kkkkkkkkk Before the {Start} key is pressed Note Press the {Stop} key or {Clear Repeat steps F and G until all Modes} key, or remove the docu-...
  • Page 112: Immediate Transmission

    Smt4EN-BasicNIC-F_FM.book Page 14 Thursday, September 14, 2000 7:56 PM Faxing While the document is awaiting Immediate Transmission transmission Immediate Transmission is conve- nient when: Limitation Pages already being sent to the • You wish to send a document im- destination cannot be canceled, mediately as it is scanning.
  • Page 113: Canceling An Immediate Transmission

    Smt4EN-BasicNIC-F_FM.book Page 15 Thursday, September 14, 2000 7:56 PM Memory Transmission and Immediate Transmission Dial the other party's number. Canceling an Immediate Transmission Dest. Press Start 0123456789_kkkkkkkkk Before the {Start} key is pressed If you want to erase a digit of the number, press the {Clear} key and enter the correct number.
  • Page 114: Very Fine Detail Faxing

    Smt4EN-BasicNIC-F_FM.book Page 16 Thursday, September 14, 2000 7:56 PM Faxing Very Fine Detail Faxing To ensure that text, diagrams and im- Detail : ages stand out clearly in your docu- High quality. Use for documents ment, the machine automatically with small print or fine details. De- detects the image density and makes tail resolution is twice the clarity of adjustments.
  • Page 115: Dialing

    Smt4EN-BasicNIC-F_FM.book Page 17 Thursday, September 14, 2000 7:56 PM Dialing Dialing The number keys, Quick Dial, Speed Make sure that the machine is in Dial, and Group dial can all be used standby mode. for dialing. Carefully place your document into the document table and se- Entering Numbers Directly lect any settings you require.
  • Page 116: Entering Pauses

    Smt4EN-BasicNIC-F_FM.book Page 18 Thursday, September 14, 2000 7:56 PM Faxing Limitation You cannot enter a pause at the be- -Limitations when dialing with ginning of a fax number the number keys: • Destinations entered with the num- Switching to Tone Signals ber keys are stored in the machine's internal memory (separate to docu- This feature allows a machine connect-...
  • Page 117: Using Speed Dial

    Smt4EN-BasicNIC-F_FM.book Page 19 Thursday, September 14, 2000 7:56 PM Dialing Carefully place your fax document Using Speed Dial into the auto document feeder and select any settings you require. You can specify destinations simply be pressing the {Speed Dial} key and a Ready 100% 02:39PM Speed Dial code (00 to 99).
  • Page 118: Using Groups

    Smt4EN-BasicNIC-F_FM.book Page 20 Thursday, September 14, 2000 7:56 PM Faxing Note Using the number keys, enter the Speed Dial number (00 to 99) that To store, edit, or delete Groups, see is programmed with the destina- P.37 “Storing and Editing a Group of tion.
  • Page 119 Smt4EN-BasicNIC-F_FM.book Page 21 Thursday, September 14, 2000 7:56 PM Dialing Press the Quick Dial that is pro- Press the User Function key pro- grammed with the destination. grammed with the Group func- tion. Dest.1 OK to Add Group Dial:Enter No. a01:Gp.D1 GROUP 1 [Gp.D_] Note...
  • Page 120: Reception Modes

    Smt4EN-BasicNIC-F_FM.book Page 22 Thursday, September 14, 2000 7:56 PM Faxing Reception Modes The machine can treat incoming fax How to Select the Reception documents and telephone calls in two ways. Mode Manual Receive The Manual Receive indicator is lit Use this mode if your line is shared when the machine is in Manual Re- by a fax machine and a telephone ceive mode.
  • Page 121: Setup

    Smt4EN-BasicNIC-F_FM.book Page 23 Thursday, September 14, 2000 7:56 PM 3. Setup Initial Settings and Adjustments If you have not already the initial pro- Own Fax Number (Required by inter- cedure (or if you need to change the national law) initial settings), you must enter a few This is your fax machine's phone settings and make a few adjustments number, which must include coun-...
  • Page 122: Initial Settings

    Smt4EN-BasicNIC-F_FM.book Page 24 Thursday, September 14, 2000 7:56 PM Setup Press the {OK} key. Initial Settings Confirm that "1. Own Name" is displayed. During the course of this procedure you will have to enter letters and oth- er characters. Fax Information: 1.Own Name Use the number keys to enter num- bers.
  • Page 123: Fax Number

    Smt4EN-BasicNIC-F_FM.book Page 25 Thursday, September 14, 2000 7:56 PM Initial Settings and Adjustments Press the {OK} key. Enter your Fax Header. If your Fax Header is the same as Your Own Fax Number is pro- your Own Name, go to step L. grammed.
  • Page 124 Smt4EN-BasicNIC-F_FM.book Page 26 Thursday, September 14, 2000 7:56 PM Setup Press 0 or 1 to display the item you want to delete. Fax Information: 3.Own Fax Number Press the {OK} key. Fax Number 0123456789kkkkkkkkkk Press the {Clear} key. Fax Number _kkkkkkkkkkkkkkkkkkk Press the {OK} key.
  • Page 125: Storing And Editing Fax Numbers

    Smt4EN-BasicNIC-F_FM.book Page 27 Thursday, September 14, 2000 7:56 PM Storing and Editing Fax Numbers Storing and Editing Fax Numbers You can store numbers that you often Storing Quick Dial Numbers use in the machine's memory. A stored number will remain in memo- The following procedure describes how ry even if the power is cut.
  • Page 126 Smt4EN-BasicNIC-F_FM.book Page 28 Thursday, September 14, 2000 7:56 PM Setup Make sure a Dial Option is stored Press the {OK} key. in one of the User Function keys, and then enter the other party's fax Program / Delete: number and press the User Func- 1.Prog.
  • Page 127: Editing Quick Dial Numbers

    Smt4EN-BasicNIC-F_FM.book Page 29 Thursday, September 14, 2000 7:56 PM Storing and Editing Fax Numbers Press the {OK} key. Display the Quick Dial key you want to edit. Program / Delete: Press a Quick Dial key or search 1.Prog. Quick Dialhi using 0 or 1.
  • Page 128: Deleting Quick Dial Numbers

    Smt4EN-BasicNIC-F_FM.book Page 30 Thursday, September 14, 2000 7:56 PM Setup Press the {OK} key. Enter the name. Program / Delete: a01[ABC] DEF COMPANY_kkkkkkkk 1.Prog. Quick Dialhi If you want to edit another Quick Note Dial, go to step C. If you do not want to change the name, go to step I.
  • Page 129: Printing A Quick Dial Key Label

    Smt4EN-BasicNIC-F_FM.book Page 31 Thursday, September 14, 2000 7:56 PM Storing and Editing Fax Numbers Display the Quick Dial key that Printing a Quick Dial Key Label you want to delete. Press a Quick Dial key or search by To print a template that can be used to pressing 0 or 1.
  • Page 130: Quick Dial Key Labels

    Smt4EN-BasicNIC-F_FM.book Page 32 Thursday, September 14, 2000 7:56 PM Setup Quick Dial Key Labels The Quick Dial key label will have the destination, Group, Program, or Auto Document name programmed in Quick Dials. Note A protective transparent film is attached to the operation panel. Peel off the film and place the Quick Dial key labels onto the operation panel.
  • Page 131: Storing Speed Dial Numbers

    Smt4EN-BasicNIC-F_FM.book Page 33 Thursday, September 14, 2000 7:56 PM Storing and Editing Fax Numbers Display the number of the Speed Storing Speed Dial Numbers Dial you want to store (00 to 99). Enter the Speed Dial number with If you store numbers in Speed Dials, the number keys, or search using you can specify the fax number simply 0 or 1.
  • Page 132: Editing Speed Dial Numbers

    Smt4EN-BasicNIC-F_FM.book Page 34 Thursday, September 14, 2000 7:56 PM Setup Press the {OK} key. Editing Speed Dial Numbers The name is programmed. The following procedure describes Label Insert: how to edit programmed Speed Dial hi/OK numbers. [No] Press the {User Tools} key. Note When the optional G4 unit is in- User Tools Main Menu...
  • Page 133 Smt4EN-BasicNIC-F_FM.book Page 35 Thursday, September 14, 2000 7:56 PM Storing and Editing Fax Numbers Press the {OK} key. Press the {OK} key. The name is changed. Press OK Note 5432109876kkkkkkkkkk When the optional G4 unit is in- stalled, "G3/G4: Select" is dis- Press the {Clear} key and enter the played.
  • Page 134: Deleting Speed Dial Numbers

    Smt4EN-BasicNIC-F_FM.book Page 36 Thursday, September 14, 2000 7:56 PM Setup Press the {OK} key. Deleting Speed Dial Numbers The programmed data (fax num- ber and name) is deleted. The following procedure describes how to delete fax numbers in Speed Dials. Program / Delete: 4.Del.
  • Page 135: Storing And Editing A Group Of Fax Numbers

    Smt4EN-BasicNIC-F_FM.book Page 37 Thursday, September 14, 2000 7:56 PM Storing and Editing a Group of Fax Numbers Storing and Editing a Group of Fax Numbers If you regularly broadcast documents Storing a Group of Fax to the same set of destinations, you can combine these numbers into a Numbers group.
  • Page 136 Smt4EN-BasicNIC-F_FM.book Page 38 Thursday, September 14, 2000 7:56 PM Setup If all destinations are different, you Press the {User Tools} key. may not be able to store 140 desti- nations in a Group. User Tools Main Menu It is recommended that you print 1.Program / Deletehi the Group Dial list and keep it when you register or change desti-...
  • Page 137 Smt4EN-BasicNIC-F_FM.book Page 39 Thursday, September 14, 2000 7:56 PM Storing and Editing a Group of Fax Numbers Repeat steps F to I and program a Specify the destination using one of the following three methods: destination. Enter the fax number with the Enter the group name.
  • Page 138: Editing A Group

    Smt4EN-BasicNIC-F_FM.book Page 40 Thursday, September 14, 2000 7:56 PM Setup Press the {OK} key. Press the {OK} key. Program / Delete: Enter No./ Press Key 5.Prog. Group Dialhi [Gp.D_] (Browsehi) Press the {User Tools} key to re- Display the number of the group turn to standby mode.
  • Page 139 Smt4EN-BasicNIC-F_FM.book Page 41 Thursday, September 14, 2000 7:56 PM Storing and Editing a Group of Fax Numbers Press the {OK} key. Adding a Fax Number to a Group The name is changed. The following procedure describes how to add a destination to a group. Assign to Key? hi/OK [No] Press the {User Tools} key.
  • Page 140 Smt4EN-BasicNIC-F_FM.book Page 42 Thursday, September 14, 2000 7:56 PM Setup Press the {OK} key. Press 0 or 1 to select "Yes" and press the {OK} key. The destination is added. Note Program? hi/OK When the optional G4 unit is in- [Add] Delete Exit stalled, "G3/G4: Select"...
  • Page 141: Deleting A Group

    Smt4EN-BasicNIC-F_FM.book Page 43 Thursday, September 14, 2000 7:56 PM Storing and Editing a Group of Fax Numbers Press the {OK} key. Press 0 or 1 to display "5. Prog. Group Dial". If you selected "No", go to step Q. Program / Delete: Press Quick Dial Key 5.Prog.
  • Page 142 Smt4EN-BasicNIC-F_FM.book Page 44 Thursday, September 14, 2000 7:56 PM Setup Press the {OK} key. To erase an entire group Program? hi/OK Press the {User Tools} key. Add [Delete] Exit User Tools Main Menu To delete another destination, re- 1.Program / Deletehi peat steps H to J.
  • Page 143 Smt4EN-BasicNIC-F_FM.book Page 45 Thursday, September 14, 2000 7:56 PM Storing and Editing a Group of Fax Numbers -To change and delete Quick Dials programmed as groups: To store an entire group under a dif- ferent Quick Dial key, or to delete the group from the Quick Dial key alto- gether, perform the following proce- dure:...
  • Page 144: Entering Characters

    Smt4EN-BasicNIC-F_FM.book Page 46 Thursday, September 14, 2000 7:56 PM Setup Entering Characters Use the number keys to enter num- Wild Card bers. Use Quick Dial keys for entering letters, and the {Symbols} key for en- Using wild cards, you can greatly en- tering symbols.
  • Page 145 Smt4EN-BasicNIC-F_FM.book Page 47 Thursday, September 14, 2000 7:56 PM Entering Characters Note This feature cannot recognize spaces. If you store MAN as a wild card, and a terminal with an Own Name including MANCHESTER, HUMAN, or HUMANE calls you, your machine will recognize MAN as a wild card and accept and/or forward the document.
  • Page 146 Smt4EN-BasicNIC-F_FM.book Page 48 Thursday, September 14, 2000 7:56 PM Setup...
  • Page 147: Troubleshooting

    Smt4EN-BasicNIC-F_FM.book Page 49 Thursday, September 14, 2000 7:56 PM 4. Troubleshooting Loading Paper in the Main Paper Cassette The following procedure describes how Lift up the cassette cover and re- to load paper in the main paper cassette. move it. ZCKY470N.eps Important When loading paper, be careful...
  • Page 148 Smt4EN-BasicNIC-F_FM.book Page 50 Thursday, September 14, 2000 7:56 PM Troubleshooting Prepare a stack of blank paper. Replace the cassette cover. For smoother operation, square ZCKY060N.eps the edges by tapping the paper stack on the bench. TSTS010N.eps Note The frosted side of the cover must be faceup when closed.
  • Page 149: Adjusting The Volume And Sounds The Machine Makes

    Smt4EN-BasicNIC-F_FM.book Page 51 Thursday, September 14, 2000 7:56 PM Adjusting the Volume and Sounds the Machine Makes Adjusting the Volume and Sounds the Machine Makes You can change the beeper (monitor) volume for the following features: The sound that indicates on hook dialing. On Hook The sound that indicates transmission.
  • Page 150 Smt4EN-BasicNIC-F_FM.book Page 52 Thursday, September 14, 2000 7:56 PM Troubleshooting Press 0 or 1 to adjust the volume. On Hook: hi/OK Low-----l-High Press the {OK} key. The volume is adjusted. Monitor Volume: 1.On Hook If you want to adjust another item, repeat steps E to G. Press the {User Tools} key to return to standby mode.
  • Page 151: If An Indicator Lights On The Operation Panel

    Smt4EN-BasicNIC-F_FM.book Page 53 Thursday, September 14, 2000 7:56 PM If an Indicator Lights on the Operation Panel If an Indicator Lights on the Operation Panel Whenever you see the file receive in- dicator or the alarm indicator light, always read the document in the con- trol panel display.
  • Page 152: Communication Problems

    Smt4EN-BasicNIC-F_FM.book Page 54 Thursday, September 14, 2000 7:56 PM Troubleshooting Communication Problems If " " ap- Transmission Failed / OK pears in the display: Press the {OK} key. Causes: Transmission Failed • A poor line caused the communi- cation to fail. •...
  • Page 153: Clearing A Document Jam

    Smt4EN-BasicNIC-F_FM.book Page 55 Thursday, September 14, 2000 7:56 PM Clearing a Document Jam Clearing a Document Jam When an original is jammed, " Clear Close the operation panel com- Misfed Orig. Storing Stopped, / pletely. Make sure that it clicks "...
  • Page 154: Clearing A Copy, Fax, Or Print Jam

    Smt4EN-BasicNIC-F_FM.book Page 56 Thursday, September 14, 2000 7:56 PM Troubleshooting Clearing a Copy, Fax, or Print Jam When " " is dis- Clear Misfed Paper Inside the Machine played, follow the procedure below to solve the problem. To clear original jams, see the previ- Pull the front cover release lever ous page.
  • Page 155: Cassette Entrance

    Smt4EN-BasicNIC-F_FM.book Page 57 Thursday, September 14, 2000 7:56 PM Clearing a Copy, Fax, or Print Jam Remove any jammed paper un- Push the front cover closed until derneath. you hear it lock into place. ZCKY140N.eps ZCKY170N.eps Replace the toner cassette by Cassette Entrance aligning it with the guide rails and sliding it into place.
  • Page 156: Upper Rear Unit

    Smt4EN-BasicNIC-F_FM.book Page 58 Thursday, September 14, 2000 7:56 PM Troubleshooting Return the document delivery ta- Upper Rear Unit ble to its original position. ZCKY210N.eps Pull the document table toward the front of the machine. ZCKY240N.eps Push down on the paper until you hear the base plate lock into place.
  • Page 157 Smt4EN-BasicNIC-F_FM.book Page 59 Thursday, September 14, 2000 7:56 PM Clearing a Copy, Fax, or Print Jam Close the upper rear cover and then the lo wer rear cover as shown in the illustration. ZCKY270N.eps Return the document table to its original position.
  • Page 158: Error Messages

    Smt4EN-BasicNIC-F_FM.book Page 60 Thursday, September 14, 2000 7:56 PM Troubleshooting Error Messages The following messages may appear while you are operating or programming the machine. Reference See Chapter 6, "Error Messages" in the NIC FAX KIT manual for network er- rors that may occur when using Internet Fax.
  • Page 159 Smt4EN-BasicNIC-F_FM.book Page 61 Thursday, September 14, 2000 7:56 PM Error Messages Message Problem/Solution Machine is out of order. Contact your service representa- Call Service. tive. The size of the installed paper does not match the currently Check Paper Size. Press selected paper size.
  • Page 160: Solutions To Common Problems

    Smt4EN-BasicNIC-F_FM.book Page 62 Thursday, September 14, 2000 7:56 PM Troubleshooting Solutions to Common Problems Problem Required Action STANDBY MODE Nothing happens when the Check the power cord. Is it properly plugged into the outlet? switch is turned on. Plug it in firmly. Switch the power on.
  • Page 161 Smt4EN-BasicNIC-F_FM.book Page 63 Thursday, September 14, 2000 7:56 PM Solutions to Common Problems Problem Required Action The original is not pulled into The dialed number did not have enough pauses between the the auto document feeder. outside line access number and the telephone number. Try adding more pauses after the outside line access num- ber.
  • Page 162 Smt4EN-BasicNIC-F_FM.book Page 64 Thursday, September 14, 2000 7:56 PM Troubleshooting Problem Required Action Transmission cannot take place. The other machine is out of order. Before taking action, wait until Check the error report. the machine is in standby mode, Ask the other party to check their machine and correct the then press the {Stop} key.
  • Page 163 Smt4EN-BasicNIC-F_FM.book Page 65 Thursday, September 14, 2000 7:56 PM Solutions to Common Problems Problem Required Action Copy paper misfeeds occur fre- Are there any pieces of misfed paper or other foreign objects quently. in the machine? Make sure that the paper path is completely clear of paper and other material after a misfeed.
  • Page 164 Smt4EN-BasicNIC-F_FM.book Page 66 Thursday, September 14, 2000 7:56 PM Troubleshooting...
  • Page 165: Appendix

    Smt4EN-BasicNIC-F_FM.book Page 67 Thursday, September 14, 2000 7:56 PM 5. Appendix Options PAPER FEED UNIT TYPE180 (Second Paper Cassette) A second paper feed unit can be added to the base machine. BYPASS FEEDER TYPE180 A third paper feed unit can be added to the base machine. ADF MAINTENANCE KIT TYPE 210 This is a maintenance kit for the ADF (Auto Document Feeder).
  • Page 166: Index

    Smt4EN-BasicNIC-F_FM.book Page 68 Thursday, September 14, 2000 7:56 PM INDEX Add Paper indicator , 5 Editing Add Toner indicator , 5 Fax Numbers , 27 Auto Document Feeder (ADF) , 4 Group , 40 Quick Dial Number , 29 Speed Dial Numbers , 34 {Energy Saver/3Clear Modes} key , 7 Canceling a Memory Transmission , 13 Entering...
  • Page 167 Smt4EN-BasicNIC-F_FM.book Page 69 Thursday, September 14, 2000 7:56 PM {Job Information} key , 6 Quick Dial , 18 , 27 Quick Dial Key Labels , 31 {Quick Dial} keys , 6 Quick Dial Number Main Paper Cassette , 3 Deleting , 30 Main Switch , 4 Editing , 29 Manual Receive indicator , 22...
  • Page 168 Smt4EN-BasicNIC-F_FM.book Page 70 Thursday, September 14, 2000 7:56 PM {p} (Tone) key , 7 Transmission Immediate , 14 Memory , 11 Transmission Modes , 9 {Trans. Option} key , 6 Troubleshooting , 49 Clearing a Copy, Fax or Print Jam , 56 Clearing a Document Jam , 55 Common Problems , 62 Communication Problems , 54...
  • Page 169 Smt4EN-BasicNIC-F_FM.book Page 71 Thursday, September 14, 2000 7:56 PM MEMO...
  • Page 170 Smt4EN-BasicNIC-F_FM.book Page 72 Thursday, September 14, 2000 7:56 PM MEMO USA H537...
  • Page 171 Smt4EN-Ad-F_FM.book Page 1 Monday, September 18, 2000 11:17 AM FAX3900L/3900NF Operating Instructions <Advanced Features> ZCKH030N.eps Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 172 15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111 Ricoh shall not be responsible for any damage or expense that may result from the use of parts other than recom- mended parts. For good copy quality, Ricoh recommends that you use genuine Ricoh toner.
  • Page 173 For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts in your Ricoh office product.
  • Page 174 6. In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving problems section in this manual. 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the tele- phone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
  • Page 175 Smt4EN-Ad-F_FM.book Page 1 Monday, September 18, 2000 11:17 AM Introduction This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual.
  • Page 176 Smt4EN-Ad-F_FM.book Page 1 Monday, September 18, 2000 11:17 AM FCC Requirements 1. This equipment complies with Part 68 of the FCC rules. On the cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment.
  • Page 177 Smt4EN-Ad-F_FM.book Page i Monday, September 18, 2000 11:17 AM Notice Note to users in the United States of -Warning America Changes or modifications not ex- pressly approved by the party re- sponsible for compliance could void -Notice: the user's authority to operate the This equipment has been tested and equipment.
  • Page 178 Smt4EN-Ad-F_FM.book Page ii Monday, September 18, 2000 11:17 AM -Notice about the Telephone Consumer Protection Act (Valid in USA only). The Telephone Consumer Protection Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bot- tom of each transmitted page or on...
  • Page 179: Safety Information

    Smt4EN-Ad-F_FM.book Page iii Monday, September 18, 2000 11:17 AM Safety Information When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
  • Page 180 Smt4EN-Ad-F_FM.book Page iv Monday, September 18, 2000 11:17 AM R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
  • Page 181: Important Safety Instructions

    Smt4EN-Ad-F_FM.book Page v Monday, September 18, 2000 11:17 AM Important Safety Instructions Grounding In order to prevent potentially hazardous electrical shock, provide means of connecting to the protective grounding conductor in the building, wiring those grounding conductors of power cable and 3 pins plug. Caution When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, includ-...
  • Page 182: Energy Star Program

    Smt4EN-Ad-F_FM.book Page vi Monday, September 18, 2000 11:17 AM ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming.
  • Page 183 Smt4EN-Ad-F_FM.book Page vii Monday, September 18, 2000 11:17 AM How to Read this Manual How to Read this Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
  • Page 184 Smt4EN-Ad-F_FM.book Page viii Monday, September 18, 2000 11:17 AM TABLE OF CONTENTS Manuals for this machine ................. 1 Advanced Features (This Manual) ..............1 Basic Features ....................1 1. Transmission Options Sending at a Specific Time (Send Later) ..........3 Personal Codes ..................
  • Page 185 Smt4EN-Ad-F_FM.book Page ix Monday, September 18, 2000 11:17 AM Transmission Functions ................. 33 Stamp......................33 Closed Network Transmission ..............33 Label Insertion..................... 34 No Document, No Dial ................34 Blank Sheet Detect ..................35 More Transmission Functions ............... 36 If Memory Runs Out While Storing a Document ......... 36 Checking the Transmission Result..............
  • Page 186 Smt4EN-Ad-F_FM.book Page x Monday, September 18, 2000 11:17 AM 5. Copying Copying ....................49 6. Facsimile User Tools Programs....................51 Storing a Program ..................51 Using a Program ..................52 Editing a Program ..................52 Editing the Program Name................52 Deleting a Program ..................
  • Page 187 Smt4EN-Ad-F_FM.book Page xi Monday, September 18, 2000 11:17 AM 7. Key Operator Settings Function List ................... 71 Using Key Operator Settings..............74 Counters ..................... 74 Resetting the PAD Counters ..............75 Authorized Reception ................76 Multi-Copy Reception................79 Memory Lock ................... 81 Specified Cassette...................
  • Page 188 Smt4EN-Ad-F_FM.book Page xii Monday, September 18, 2000 11:17 AM 8. Troubleshooting Printing the Help List ................127 Clearing a Copy, Fax, or Print Jam ............128 Clearing a Jam in the Optional Second Cassette ........128 Clearing a Jam in the Optional Bypass Feeder......... 129 Reading Reports..................
  • Page 189 Smt4EN-Ad-F_FM.book Page xiii Monday, September 18, 2000 11:17 AM 11.Appendix Specifications ..................157 Base Machine ................... 157 Optional Second Paper Cassette.............. 158 Bypass Feeder ..................158 Document and Paper Specifications ............159 Energy Saving................... 160 Storage Capacity..................162 Function List ..................163 Advanced Transmission Features.............
  • Page 190 Smt4EN-Ad-F_FM.book Page xiv Monday, September 18, 2000 11:17 AM...
  • Page 191: Manuals For This Machine

    Smt4EN-Ad-F_FM.book Page 1 Monday, September 18, 2000 11:17 AM Manuals for this machine This machine is provided with a Basic Features manual and an Advanced Fea- tures manual. Please consult the manual that suits your needs. Advanced Features (This Manual) The Advanced Features manual describes more advanced functions, and also explains settings for key operators.
  • Page 192 Smt4EN-Ad-F_FM.book Page 2 Monday, September 18, 2000 11:17 AM...
  • Page 193: Transmission Options

    Smt4EN-Ad-F_FM.book Page 3 Monday, September 18, 2000 11:17 AM 1. Transmission Options Sending at a Specific Time (Send Later) Using the Send Later feature, you can Press the {OK} key. delay transmission of your fax mes- sage until a specified time. This al- Press the 0 or 1 key to select lows you to take advantage of off- "AM"...
  • Page 194: Personal Codes

    Smt4EN-Ad-F_FM.book Page 4 Monday, September 18, 2000 11:17 AM Transmission Options Personal Codes Personal Codes consisting of up to 8 Press 0 or 1 to select "On". digits (numerals, the # and * symbols, and spaces) can be assigned to indi- Pers.
  • Page 195: Fax Header Print

    Smt4EN-Ad-F_FM.book Page 5 Monday, September 18, 2000 11:17 AM Fax Header Print Fax Header Print N ormally, the Fax Header p ro - Press 0 or 1 to select "Off". grammed in your machine is printed at the top of each of the pages you FaxHeader Printhi/OK transmit when they are received at [Off]...
  • Page 196: Sending Confidential Messages

    Smt4EN-Ad-F_FM.book Page 6 Monday, September 18, 2000 11:17 AM Transmission Options Sending Confidential Messages This feature is called Confidential Note Transmission. Use this feature if you A Confidential ID can be any 4- do not want your message to be digit number except 0000.
  • Page 197 Smt4EN-Ad-F_FM.book Page 7 Monday, September 18, 2000 11:17 AM Sending Confidential Messages Normal Confidential -When sending messages to Transmission: fax machines produced by A Press 0 or 1 to select "De- other manufacturers fault". Normally you can only send and re- ceive confidential faxes between ma- Conf.
  • Page 198: Leaving A Document To Be Picked Up By Others (Polling Transmission)

    Smt4EN-Ad-F_FM.book Page 8 Monday, September 18, 2000 11:17 AM Transmission Options Leaving a Document to Be Picked Up by Others (Polling Transmission) Use Polling Transmission when you Limitation want to leave a document in the ma- Secured Polling and Stored ID chine's memory for others to pick up.
  • Page 199 Smt4EN-Ad-F_FM.book Page 9 Monday, September 18, 2000 11:17 AM Leaving a Document to Be Picked Up by Others (Polling Transmission) Set your document and select any Free Polling scan settings you require. A Press 0 or 1 to select "Free". Press the {Trans.
  • Page 200: Calling To Request A Message (Polling Reception)

    Smt4EN-Ad-F_FM.book Page 10 Monday, September 18, 2000 11:17 AM Transmission Options Calling to Request a Message (Polling Reception) Use this function if you want to poll a To receive a message sent by Se- message from another terminal. You cured Polling Transmission or can also poll documents from many Stored ID Override Polling Trans- terminals.
  • Page 201 Smt4EN-Ad-F_FM.book Page 11 Monday, September 18, 2000 11:17 AM Calling to Request a Message (Polling Reception) Select the type of Polling Recep- tion. -Polling Documents from Other Manufacturer's Fax Machines: Secured Polling Reception Standard Polling Reception only works with machines of the same A Press the {OK} key.
  • Page 202: Transfer Request

    Smt4EN-Ad-F_FM.book Page 12 Monday, September 18, 2000 11:17 AM Transmission Options Transfer Request Transfer Request allows fax machines Note that have this feature to automatically You can have up to 30 End Receiv- distribute incoming messages onto ers per Transfer Station. multiple fax destinations.
  • Page 203: Specifying An End Receiver

    Smt4EN-Ad-F_FM.book Page 13 Monday, September 18, 2000 11:17 AM Transfer Request Specify the End Receiver. Specifying an End Receiver Note You cannot enter the numbers of the Note You cannot enter the num- End Receivers directly. Instead, enter bers of the End Receivers direct- a simple code that describes where ly.
  • Page 204: Sub Code Transmission

    Smt4EN-Ad-F_FM.book Page 14 Monday, September 18, 2000 11:17 AM Transmission Options SUB Code Transmission Confidential Transmission is only Note possible with machines of the same If you used Quick Dial key to make that have the Confidential specify a destination that was Transmission feature.
  • Page 205: Sep Code Polling Reception

    Smt4EN-Ad-F_FM.book Page 15 Monday, September 18, 2000 11:17 AM SEP Code Polling Reception SEP Code Polling Reception If you want to receive a message Press the {OK} key. stored in the memory of another par- ty's fax machine, use this feature. The Enter the SEP Code with the num- machine will receive the message ber keys.
  • Page 206: Mail Option

    Smt4EN-Ad-F_FM.book Page 16 Monday, September 18, 2000 11:17 AM Transmission Options Mail Option This menu appears when the fax ma- chine is connected to the Internet, and is used for sending faxes via the Inter- net. Limitation The NIC FAX KIT or PDU KIT must be installed in order to use this feature.
  • Page 207: Communication Information

    Smt4EN-Ad-F_FM.book Page 17 Monday, September 18, 2000 11:17 AM 2. Communication Information Canceling Transmission or Reception Transmission files are documents that Display the file you want to can- have been stored in memory and are cel. awaiting transmission. The features To display the file, enter the file that produce transmission files are number with the number keys, or...
  • Page 208: Printing A File List

    Smt4EN-Ad-F_FM.book Page 18 Monday, September 18, 2000 11:17 AM Communication Information Printing a File List Print this list if you wish to find out which files are stored in memory and what their file numbers are. Knowing the file number can be useful (for ex- ample, when erasing files).
  • Page 209: Printing A Stored Message

    Smt4EN-Ad-F_FM.book Page 19 Monday, September 18, 2000 11:17 AM Printing a Stored Message Printing a Stored Message Use this feature to check the contents of Polling Transmission or Free Poll- ing files stored in memory. Limitation You cannot print out files that are being sent or Confidential Trans- mission files.
  • Page 210: Printing A Confidential Fax Message

    Smt4EN-Ad-F_FM.book Page 20 Monday, September 18, 2000 11:17 AM Communication Information Printing a Confidential Fax Message This feature is designed to prevent Press the {OK} key. messages being picked up casually by anyone when they are received. If Conf. RX: someone sends you a message using ID[_kkkkkkk] Confidential Transmission, it is...
  • Page 211: Printing A Memory-Locked Message

    Smt4EN-Ad-F_FM.book Page 21 Monday, September 18, 2000 11:17 AM Printing a Memory-locked Message Printing a Memory-locked Message This is a security feature that prevents Enter the Memory Lock ID (4 dig- unauthorized individuals from read- its) with the number keys. ing printed messages.
  • Page 212: Printing The Journal

    Smt4EN-Ad-F_FM.book Page 22 Monday, September 18, 2000 11:17 AM Communication Information Printing the Journal The Journal contains information about the last 50 communications made by your machine. By default, it is printed automatically after every 50 communications (receptions + trans- missions).
  • Page 213: Mail Reception

    Smt4EN-Ad-F_FM.book Page 23 Monday, September 18, 2000 11:17 AM Mail Reception Mail Reception This menu appears when the fax ma- chine is connected to the Internet, and is used for receiving mail via the In- ternet. Limitation The NIC FAX KIT or PDU KIT must be installed in order to use this feature.
  • Page 214 Smt4EN-Ad-F_FM.book Page 24 Monday, September 18, 2000 11:17 AM Communication Information...
  • Page 215: Other Transmission Features

    Smt4EN-Ad-F_FM.book Page 25 Monday, September 18, 2000 11:17 AM 3. Other Transmission Features Handy Dialing Functions Press Quick Dial key {01}. Chain Dial Dest.1 OK to Add This feature allows you to compose a a01 FRANCE telephone number from various parts, some of which may be stored as Press the {Pause/Redial} key.
  • Page 216: Telephone Directory

    Smt4EN-Ad-F_FM.book Page 26 Monday, September 18, 2000 11:17 AM Other Transmission Features Press V until the destination you Telephone Directory are searching for is displayed. If you have selected the wrong This can be done for any number that search letter, press the {Cancel} you have stored as a Speed Dial code key and repeat the above steps with a label programmed for it.
  • Page 217: Redial

    Smt4EN-Ad-F_FM.book Page 27 Monday, September 18, 2000 11:17 AM Handy Dialing Functions Press the {Pause/Redial} key. Redial The 10 most recent numbers you have dialed are displayed. If a message was not transmitted suc- cessfully, that does not mean that you have to enter the telephone number Redial: hi/OK...
  • Page 218: Dial Options

    Smt4EN-Ad-F_FM.book Page 28 Monday, September 18, 2000 11:17 AM Other Transmission Features Enter the destination with the Dial Options number keys. The Dial Options provide access to Dest.1 OK to Add various code features which are de- 0123456789_kkkkkkkkk signed to allow confidential transmis- sion and polling reception between different fax machines.
  • Page 219: On Hook Dial

    Smt4EN-Ad-F_FM.book Page 29 Monday, September 18, 2000 11:17 AM On Hook Dial On Hook Dial You can send a fax message without When you hear a high-pitched lifting the receiver, while still listen- tone, press the {Start} key. ing to the dial tone. Transmission starts.
  • Page 220: Manual Dial

    Smt4EN-Ad-F_FM.book Page 30 Monday, September 18, 2000 11:17 AM Other Transmission Features Manual Dial You can send a fax message using the When you hear a high-pitched handset (optional) or receiver of an tone, press the {Start} key and re- external telephone.
  • Page 221: Selecting G3 Or G4

    Smt4EN-Ad-F_FM.book Page 31 Monday, September 18, 2000 11:17 AM Selecting G3 or G4 Selecting G3 or G4 If your fax machine is connected to IS- DN, you can select G3 or G4. To select G4, press the {G4} key. The G4 indicator lights.
  • Page 222: Tone Signals

    Smt4EN-Ad-F_FM.book Page 32 Monday, September 18, 2000 11:17 AM Other Transmission Features Tone Signals On this model the {p} key on the Enter the digits that you need to number keys is used as the Tone key. use for remote facility. After you Some organizations offer you a spe- have finished your business with cial service by telephone, which you...
  • Page 223: Transmission Functions

    Smt4EN-Ad-F_FM.book Page 33 Monday, September 18, 2000 11:17 AM Transmission Functions Transmission Functions Stamp Closed Network Transmission When sending a fax message, the ma- This feature ensures that you do not chine can stamp a circle mark at the send confidential documents to the bottom of the document.
  • Page 224: Label Insertion

    Smt4EN-Ad-F_FM.book Page 34 Monday, September 18, 2000 11:17 AM Other Transmission Features Label Insertion No Document, No Dial With this feature you can have the re- If you dial a destination without set- ceiver's name programmed in Quick ting a document, and then for some Dial or Speed Dial printed on the reason leave the machine without message when it is received at the...
  • Page 225: Blank Sheet Detect

    Smt4EN-Ad-F_FM.book Page 35 Monday, September 18, 2000 11:17 AM Transmission Functions Blank Sheet Detect This feature is designed to help you avoid making mistakes while scan- ning in documents. If you try and scan in an almost com- pletely blank document, an alarm sounds to warn you.
  • Page 226: More Transmission Functions

    Smt4EN-Ad-F_FM.book Page 36 Monday, September 18, 2000 11:17 AM Other Transmission Features More Transmission Functions The following functions are useful Checking the Transmission when transmitting documents. Result If Memory Runs Out While Unless otherwise indicated, the auto- Storing a Document matic printing of these reports can be turned on or off by changing the bit of If you run out of memory while stor-...
  • Page 227: Broadcasting Sequence

    Smt4EN-Ad-F_FM.book Page 37 Monday, September 18, 2000 11:17 AM More Transmission Functions Broadcasting Sequence Broadcasting: Checking Progress If you dial several destinations for the same message (Broadcasting), the To check which destinations the fax messages are sent in the order in message has been sent to so far, print which they were dialed.
  • Page 228: Batch Transmission

    Smt4EN-Ad-F_FM.book Page 38 Monday, September 18, 2000 11:17 AM Other Transmission Features Note Batch Transmission By default, Batch Transmission is switched on. You can switch it on This feature will save communication or off with the User Parameters. costs if you often send more than one See P.95 “User Parameters”...
  • Page 229: Ecm (Error Correction Mode)

    Smt4EN-Ad-F_FM.book Page 39 Monday, September 18, 2000 11:17 AM More Transmission Functions Note ECM (Error Correction Mode) Normal Memory Transmission still takes place when using the fol- This feature automatically resends lowing: data that wasn't transmitted success- • Send Later fully using a system that complies with international standards.
  • Page 230: Printed Reports

    Smt4EN-Ad-F_FM.book Page 40 Monday, September 18, 2000 11:17 AM Other Transmission Features Printed Reports You can obtain reports from your machine either by having your machine print them out automatically, or by printing them out yourself. Note You can switch the various reports on or off with the User Parameters. See P.95 “User Parameters”...
  • Page 231: Report Formats

    Smt4EN-Ad-F_FM.book Page 41 Monday, September 18, 2000 11:17 AM Printed Reports Report Formats GFRTUK0N.eps * * * COMMUNICATION RESULT REPORT (FEB. 1.2001 9:19PM) * * * FAX HEADER:ABC COMPANY TRANSMITTED/STORE: FEB. 1.2001 9:18PM FILE MODE OPTION ADDRESS RESULT PAGE * * * JOURNAL(FEB. 1.2001 11:07PM) * * * FAX HEADER:ABC COMPANY <TRANSMISSION>...
  • Page 232 Smt4EN-Ad-F_FM.book Page 42 Monday, September 18, 2000 11:17 AM Other Transmission Features...
  • Page 233: Reception Features

    Smt4EN-Ad-F_FM.book Page 43 Monday, September 18, 2000 11:17 AM 4. Reception Features General Immediate Reception Memory Reception Each page of a received fax message is The machine waits until all pages of printed as soon as it is received. This the message have been received into method is used for standard fax mes- memory before printing the message.
  • Page 234: Printing Documents That Have Been Received Into Memory (Substitute Reception)

    Smt4EN-Ad-F_FM.book Page 44 Monday, September 18, 2000 11:17 AM Reception Features Note Printing Documents That Have If a message comes in while you Been Received into Memory are copying, the fax machine will store the message in memory and (Substitute Reception) the Receive File indicator will light.
  • Page 235: Receiving Messages In Telephone Mode

    Smt4EN-Ad-F_FM.book Page 45 Monday, September 18, 2000 11:17 AM General When a name or fax number is received Receiving Messages in The machine switches to Substi- tute Reception only when the Telephone Mode sender programs their name or fax number. If the power is switched This mode is active when the Manual off for more than an hour, all the Receive indicator is lit.
  • Page 236: Printing Options

    Smt4EN-Ad-F_FM.book Page 46 Monday, September 18, 2000 11:17 AM Reception Features Printing Options Note Center Mark When the machine is shipped, this feature is turned off by de- By default, marks are printed halfway fault. Turn it on or off with the down the left side and at the top center User Parameters.
  • Page 237: Reception Time

    Smt4EN-Ad-F_FM.book Page 47 Monday, September 18, 2000 11:17 AM Printing Options Note Reception Time By default, this feature is turned off. Switch it on with the User Pa- You can have the date and time when rameters. See P.95 “User Parame- a message was received printed at the ters”...
  • Page 238: If Incoming Messages Do Not Fit On Paper

    Smt4EN-Ad-F_FM.book Page 48 Monday, September 18, 2000 11:17 AM Reception Features If Incoming Messages Do Not Fit on Paper Breaking Down Large Format Messages If the incoming document is longer than the paper in your fax machine, the machine will split it into multiple sheets.
  • Page 239: Copying

    Smt4EN-Ad-F_FM.book Page 49 Monday, September 18, 2000 11:17 AM 5. Copying Copying If you need to make a copy of something, Press the {Copy} key. and there is no copier available, use your fax machine. Just place your original in Copy: Q'ty[ 1] the feeder, and press the {Copy} key.
  • Page 240 Smt4EN-Ad-F_FM.book Page 50 Monday, September 18, 2000 11:17 AM Copying Press the {Start} key. Copying starts. When copying has finished, the machine returns to standby mode. Note To stop copying while it is in progress, press the {Stop} key. Then open the operation panel and remove any paper that is left.
  • Page 241: Facsimile User Tools

    Smt4EN-Ad-F_FM.book Page 51 Monday, September 18, 2000 11:17 AM 6. Facsimile User Tools Programs If you regularly transmit to a particu- Storing a Program lar destination or set of destinations using the same features, you can save You can register the following items a lot of repetitive keypad operation in Keystroke Programs: by storing these settings in a Key-...
  • Page 242: Using A Program

    Smt4EN-Ad-F_FM.book Page 52 Monday, September 18, 2000 11:17 AM Facsimile User Tools Register the program name. Editing the Program Name If you make a mistake, press the {Clear} key and try again. To edit the program name, perform the following procedure. a10[ABC] Press the {User Tools} key.
  • Page 243: Deleting A Program

    Smt4EN-Ad-F_FM.book Page 53 Monday, September 18, 2000 11:17 AM Programs Press the {OK} key. Deleting a Program The program is deleted. To delete a program, perform the fol- Press the {User Tools} key. lowing procedure. The machine returns to standby Limitation mode.
  • Page 244: Storing An Often Used Document (Auto Document)

    Smt4EN-Ad-F_FM.book Page 54 Monday, September 18, 2000 11:17 AM Facsimile User Tools Storing an Often Used Document (Auto Document) If you find that you often have to send Storing an Auto Document a particular page to people (for exam- ple, a map, a standard attachment, or a set of instructions), store that page Important in the memory as an Auto Document,...
  • Page 245: Sending An Auto Document As An Attachment

    Smt4EN-Ad-F_FM.book Page 55 Monday, September 18, 2000 11:17 AM Storing an Often Used Document (Auto Document) Press the {OK} key. Press 0 or 1 until "9. Prog. Auto Doc." is displayed. Press the {Start} key. The document is stored in memory Program / Delete: and registered as an Auto Document.
  • Page 246: Editing An Auto Document

    Smt4EN-Ad-F_FM.book Page 56 Monday, September 18, 2000 11:17 AM Facsimile User Tools Display the number of the Quick Editing an Auto Document Dial whose name you want to ed- You can edit the contents of an Auto Press the Quick Dial, or scroll us- Document registered as a Quick Dial ing 0 or 1, and then press the by deleting the Auto Document.
  • Page 247: Deleting An Auto Document

    Smt4EN-Ad-F_FM.book Page 57 Monday, September 18, 2000 11:17 AM Storing an Often Used Document (Auto Document) Press 0 or 1 to select {Yes (De- Deleting an Auto Document lete)}. If you select {No}, and then press To delete an Auto Document, per- the {OK} key, go back to step C.
  • Page 248: User Function Keys

    Smt4EN-Ad-F_FM.book Page 58 Monday, September 18, 2000 11:17 AM Facsimile User Tools User Function Keys You can program each of the User Function keys ({F1} to {F4}) with a function that you use frequently. When you wish to use that function, instead of having to search through several menus to find it, just press the appropriate User Func- tion key.
  • Page 249 Smt4EN-Ad-F_FM.book Page 59 Monday, September 18, 2000 11:17 AM User Function Keys Function Name Function Contents Condition Reference Mail Reception Use when you want to See "Internet Faxing" access the server and in the NIC FAX KIT send an e-mail. manual or PDU man- ual.
  • Page 250: Using A User Function Key

    Smt4EN-Ad-F_FM.book Page 60 Monday, September 18, 2000 11:17 AM Facsimile User Tools Making Function Key Assignments Using a User Function Key Press the {User Tools} key. To use a User Function key ({F1} to {F4}), press the User Function key Confirm that "1.
  • Page 251: Deleting A User Function Key

    Smt4EN-Ad-F_FM.book Page 61 Monday, September 18, 2000 11:17 AM User Function Keys Press 0 or 1 to display the new Press 0 or 1 to display "None". function name you want to regis- ter. User Functions hi/OK ** None ** User Functions hi/OK Stamp Press the {OK} key.
  • Page 252: Lists You Can Print Out Yourself

    Smt4EN-Ad-F_FM.book Page 62 Monday, September 18, 2000 11:17 AM Facsimile User Tools Lists You Can Print Out Yourself Press 0 or 1 to select the list you Printing Dial Lists want to print. If you selected "4. All Lists", all This function allows you to print the three lists will print.
  • Page 253: Printing A Keystroke Program List

    Smt4EN-Ad-F_FM.book Page 63 Monday, September 18, 2000 11:17 AM Printing a Keystroke Program List Printing a Keystroke Program List The Keystroke Program list allows you to print and check functions reg- istered in keystroke programs, and the names of registered Auto Docu- ments.
  • Page 254: Printing An Auto Document

    Smt4EN-Ad-F_FM.book Page 64 Monday, September 18, 2000 11:17 AM Facsimile User Tools Printing an Auto Document You can print and check the contents of Auto Documents. Press the {User Tools} key. Press 0 or 1 to display "2. Re- ports / Lists". User Tools Main Menu 2.Reports / Lists hi Press the {OK} key.
  • Page 255: Printing A User Function Key List

    Smt4EN-Ad-F_FM.book Page 65 Monday, September 18, 2000 11:17 AM Printing a User Function Key List Printing a User Function Key List You can print and check the functions of User Function keys. Note You can also print the User Func- tion list from "Printing Dial Lists".
  • Page 256: Setting The Date And Time

    Smt4EN-Ad-F_FM.book Page 66 Monday, September 18, 2000 11:17 AM Facsimile User Tools Setting the Date and Time Use this function to set your ma- Press the {Clear} key and use the chine's internal clock to the current number keys to enter the correct time and date.
  • Page 257: Summer Time / Daylight Saving Time

    Smt4EN-Ad-F_FM.book Page 67 Monday, September 18, 2000 11:17 AM Summer Time / Daylight Saving Time Summer Time / Daylight Saving Time Whenever local custom requires ad- Press the {OK} key. vancing the clock or setting the clock If you selected "On", "The Clock back, use this feature.
  • Page 258: Changing The Paper Size Setting

    Smt4EN-Ad-F_FM.book Page 68 Monday, September 18, 2000 11:17 AM Facsimile User Tools Changing the Paper Size Setting This section explains how to change Press the {OK} key. the size of paper set in the main paper If you want to change the paper tray, the optional second cassette, or size for another cassette, repeat the the optional bypass feeder.
  • Page 259: Selecting The Display Language

    Smt4EN-Ad-F_FM.book Page 69 Monday, September 18, 2000 11:17 AM Selecting the Display Language Selecting the Display Language If your native language is Spanish or French, you can have the messages that appear on displays, lists and re- ports shown in either of these lan- guages instead of in English.
  • Page 260 Smt4EN-Ad-F_FM.book Page 70 Monday, September 18, 2000 11:17 AM Facsimile User Tools...
  • Page 261: Key Operator Settings

    Smt4EN-Ad-F_FM.book Page 71 Monday, September 18, 2000 11:17 AM 7. Key Operator Settings Function List Here is a list of the functions that are available for setting. Please refer to the ref- erenced page numbers for more information. Note Please remember that some functions, namely, Specified Cassette, ISDN G3/ G4, Network, Dial up, will not appear in the menu until the required optional devices have been installed.
  • Page 262 Smt4EN-Ad-F_FM.book Page 72 Monday, September 18, 2000 11:17 AM Key Operator Settings Display (Specs.) Description Ref. 9. Energy Save Allows you to have the fax switch off and on at P.93 “Energy Save Timer specified times to save energy. Timer” 10.
  • Page 263 Smt4EN-Ad-F_FM.book Page 73 Monday, September 18, 2000 11:17 AM Function List Display (Specs.) Description Ref. 22. Margin Adjust Allows you to adjust paper settings when you re- P.123 “Margin Ad- ceive fax messages that are blank or partially miss- just” ing.
  • Page 264: Using Key Operator Settings

    Smt4EN-Ad-F_FM.book Page 74 Monday, September 18, 2000 11:17 AM Key Operator Settings Using Key Operator Settings Confirm that "1. Counter" is dis- Counters played. This function allows you to check the Key Op. Tools: total number of transmitted, received, 1.Counter scanned, and printed pages on the display.
  • Page 265: Resetting The Pad Counters

    Smt4EN-Ad-F_FM.book Page 75 Monday, September 18, 2000 11:17 AM Resetting the PAD Counters Resetting the PAD Counters After replacing the ADF Document Press 0 or 1 to display "2. PAD Separation Pad, follow this procedure Count. Clear". to reset the counter. You need to re- place the Separation Pad when you Key Op.
  • Page 266: Authorized Reception

    Smt4EN-Ad-F_FM.book Page 76 Monday, September 18, 2000 11:17 AM Key Operator Settings Authorized Reception You can block junk fax messages and Press the {OK} key. save paper by limiting the fax mes- sages that your fax machine receives Authorized RX: to a list of Specified Senders.
  • Page 267 Smt4EN-Ad-F_FM.book Page 77 Monday, September 18, 2000 11:17 AM Authorized Reception A Press 0 or 1 to display "2. Registering a Specified Sender Program Sender". for Authorized Reception Authorized RX: Follow this procedure to register 2.Program Sender Specified Users for Authorized Re- ception.
  • Page 268 Smt4EN-Ad-F_FM.book Page 78 Monday, September 18, 2000 11:17 AM Key Operator Settings B Press the {Start} key. The list Deleting a Specified Sender for prints. Authorized Reception Note Follow this procedure to delete a All the Specified Senders reg- Specified Sender. istered for Authorized Recep- A Press 0 or 1 to select "3.
  • Page 269: Multi-Copy Reception

    Smt4EN-Ad-F_FM.book Page 79 Monday, September 18, 2000 11:17 AM Multi-Copy Reception Multi-Copy Reception If you switch this feature on, multiple Press {2}{2}{2}{2}, and then copies of each incoming fax message press the {OK} key. will be printed. You can also choose to have multiple copies of messages Press 0 or 1 to display "4.
  • Page 270 Smt4EN-Ad-F_FM.book Page 80 Monday, September 18, 2000 11:17 AM Key Operator Settings Registering a Specified Sender for Multi-Copy Reception You can register Specified Senders for this function. Reference The procedure to register Speci- fied Senders for Multi-Copy Re- ception is the same as that for Authorized Reception.
  • Page 271: Memory Lock

    Smt4EN-Ad-F_FM.book Page 81 Monday, September 18, 2000 11:17 AM Memory Lock Memory Lock This is a security feature to prevent Press the {OK} key. unauthorized individuals from read- ing printed fax messages. When Press {2}{2}{2}{2}, and then Memory Lock is switched on, all re- press the {OK} key.
  • Page 272 Smt4EN-Ad-F_FM.book Page 82 Monday, September 18, 2000 11:17 AM Key Operator Settings Registering a Specified Sender for Memory Lock You can register Specified Senders for this function. Reference The procedure to register Speci- fied Senders for Memory Lock is the same as that for Autho- rized Reception.
  • Page 273: Specified Cassette

    Smt4EN-Ad-F_FM.book Page 83 Monday, September 18, 2000 11:17 AM Specified Cassette Specified Cassette Use this function to have messages Press the 0 or 1 key to select "4. from Specified Senders printed on Key Op. Tools". different paper. For example, imagine green paper placed in the main paper User Tools Main Menu tray, and white paper placed in the...
  • Page 274 Smt4EN-Ad-F_FM.book Page 84 Monday, September 18, 2000 11:17 AM Key Operator Settings Registering a Specified Sender for Specified Cassette You can register Specified Senders for this function. Reference The procedure to register Speci- fied Senders for Specified Cas- sette is the same as that for Authorized Reception.
  • Page 275: Forwarding

    Smt4EN-Ad-F_FM.book Page 85 Monday, September 18, 2000 11:17 AM Forwarding Forwarding Use this function to print fax specified You can register up to 30 destina- from Specified Senders on your own tions for messages to be forward- machine and then forward the messag- ed.
  • Page 276 Smt4EN-Ad-F_FM.book Page 86 Monday, September 18, 2000 11:17 AM Key Operator Settings Press the {OK} key, and then Press 0 or 1 to "On" to switch press {2}{2}{2}{2}. this feature on, or select "Off" to switch this feature off. Press the {OK} key. Forwarding: hi/OK Press 0 or 1 to display "7.
  • Page 277 Smt4EN-Ad-F_FM.book Page 87 Monday, September 18, 2000 11:17 AM Forwarding Press 0 or 1 to select "Yes". Note You can confirm the names and If you select "No" and press the fax numbers of Specified Send- {OK} key, the screen will return to ers on the Journal.
  • Page 278 Smt4EN-Ad-F_FM.book Page 88 Monday, September 18, 2000 11:17 AM Key Operator Settings Press the {OK} key. Deleting a Forwarding Station Press 0 or 1 to display the fax To delete a Forwarding Station, per- number of the Forwarding Sta- form the following procedure. tion you want to edit.
  • Page 279 Smt4EN-Ad-F_FM.book Page 89 Monday, September 18, 2000 11:17 AM Forwarding Press the {OK} key. Press 0 or 1 to display the fax number of the Forwarding Sta- The Forwarding Station is deleted. tion that contains the Specified If you want to delete another For- Sender you want to delete.
  • Page 280 Smt4EN-Ad-F_FM.book Page 90 Monday, September 18, 2000 11:17 AM Key Operator Settings Press the {OK} key. Printing the Forwarding Mark Press 0 or 1 to display "4. Print You can have a mark stamped on doc- SenderList". uments to indicate that they have been forwarded.
  • Page 281: Backup File Transmission

    Smt4EN-Ad-F_FM.book Page 91 Monday, September 18, 2000 11:17 AM Backup File Transmission Backup File Transmission Use this function to automatically cre- Press 0 or 1 to display "8. Back- ate a back copy of every fax message up File TX". that you send to specified destina- tions.
  • Page 282 Smt4EN-Ad-F_FM.book Page 92 Monday, September 18, 2000 11:17 AM Key Operator Settings Registering or Editing Destinations for Backup File Transmission A Press 0 or 1 to select "2. Prog. Receiver". B Press the {OK} key. C Enter the fax number of the destination that you want cre- ate backup files for.
  • Page 283: Energy Save Timer

    Smt4EN-Ad-F_FM.book Page 93 Monday, September 18, 2000 11:17 AM Energy Save Timer Energy Save Timer Use this feature to have the fax ma- Press the {OK} key. Make sure chine turn its heater on and off auto- that the next display appears. matically at specified times.
  • Page 284 Smt4EN-Ad-F_FM.book Page 94 Monday, September 18, 2000 11:17 AM Key Operator Settings F Press the {OK} key. Press the {User Tools} key. G Use the number keys to enter The fax machine returns to stand- the first time for the first On/ Off switching.
  • Page 285: User Parameters

    Smt4EN-Ad-F_FM.book Page 95 Monday, September 18, 2000 11:17 AM User Parameters User Parameters The User Parameters allow you to customize Press the {OK} key. various settings to match your needs. Refer Op.Manual: Note Switch 00 :0000 0000 Make sure you install options and per- form all other operations before switch- For a list of the switches and set- ing the parameter settings on and off.
  • Page 286 Smt4EN-Ad-F_FM.book Page 96 Monday, September 18, 2000 11:17 AM Key Operator Settings User Parameter List The following list contains all relevant User Parameters. Bits & Definitions Settings 0: Default setting for Stamp. 0:Off* 1: On STAMP 5, 4: Default resolution when you send a mes- Bit: 5, 4 sage.
  • Page 287 Smt4EN-Ad-F_FM.book Page 97 Monday, September 18, 2000 11:17 AM User Parameters Bits & Definitions Settings 0: Automatically print memory transmission re- 0: Off* ports. 1: On COMMUNICATION RESULT REPORT (MEMORY TX) 2: Automatically print storage reports for mem- 0: Off* ory transmission.
  • Page 288 Smt4EN-Ad-F_FM.book Page 98 Monday, September 18, 2000 11:17 AM Key Operator Settings Bits & Definitions Settings 0: Default setting for sending a header with each 0: Off page. 1: On* FAX HEADER PRINT 2: Default setting for Closed Network Transmis- 0: Disabled* sion.
  • Page 289 Smt4EN-Ad-F_FM.book Page 99 Monday, September 18, 2000 11:17 AM User Parameters Bits & Definitions Settings 01: Messages from Specified 1, 0: MEMORY LOCK Senders are not printed unless you enter the Memory Lock ID.* 11: Messages from non-Speci- fied Senders are not printed unless you enter the Memory Lock ID.
  • Page 290: Programming The Personal Codes

    Smt4EN-Ad-F_FM.book Page 100 Monday, September 18, 2000 11:17 AM Key Operator Settings Programming the Personal Codes Personal Codes allow you to keep When registering and editing Per- track of machine usage. If everybody sonal Codes, we recommend that uses a Personal Code when they use you print out a Personal Code list the fax machine, the codes or names and keep it for reference.
  • Page 291: Editing A Personal Code

    Smt4EN-Ad-F_FM.book Page 101 Monday, September 18, 2000 11:17 AM Programming the Personal Codes Press the {OK} key. Enter the Personal Code (8-digits or less) with the number keys. The Personal Code is registered. To register another Personal Code, Enter Code to Prog. repeat the above steps from step G.
  • Page 292: Deleting A Personal Code

    Smt4EN-Ad-F_FM.book Page 102 Monday, September 18, 2000 11:17 AM Key Operator Settings Press 0 or 1 to display the Per- When specifying a Speed Dial: sonal Code for the user name or A Press the {Speed Dial/Tel Directo- routing sub-address you want to change.
  • Page 293: Printing The Personal Code List

    Smt4EN-Ad-F_FM.book Page 103 Monday, September 18, 2000 11:17 AM Programming the Personal Codes Press 0 or 1 to display "2. Delete". Press 0 or 1 to display "11. Per- sonal Code". Personal Code: Key Op. Tools: 2.Delete 11.Personal Code Press the {OK} key. Press the {OK} key.
  • Page 294: Isdn Local Directory Number Routing

    Smt4EN-Ad-F_FM.book Page 104 Monday, September 18, 2000 11:17 AM Key Operator Settings When restricted Access is turned ISDN Local Directory Number on, the machine returns to the state where access restrictions become Routing effective in the following situa- tions. This function uses Personal Codes to transmit fax images received via an •...
  • Page 295: Id Code

    Smt4EN-Ad-F_FM.book Page 105 Monday, September 18, 2000 11:17 AM ID Code ID Code Use this procedure to register the fol- Registering ID Codes lowing kinds of ID Code: Important To register ID Codes, perform the fol- You can confirm ID Codes in the lowing procedure.
  • Page 296 Smt4EN-Ad-F_FM.book Page 106 Monday, September 18, 2000 11:17 AM Key Operator Settings Press the {OK} key. Enter the Confidential ID (4-dig- its) with the number keys. If you make a mistake, press the {Clear} key and try again. Confidential ID: /OK ID[4666] Press the {OK} key.
  • Page 297: Line Type

    Smt4EN-Ad-F_FM.book Page 107 Monday, September 18, 2000 11:17 AM Line Type Line Type You must register the Line Type be- Press 0 or 1 to display "4. Key fore you connect the machine to the Op. Tools". line. User Tools Main Menu Note 4.Key Op.
  • Page 298: Select Line

    Smt4EN-Ad-F_FM.book Page 108 Monday, September 18, 2000 11:17 AM Key Operator Settings Select Line When your machine is connected through a PABX, change the Select Line setting to Extension. If it is con- nected directly to the telephone net- work, leave it set to Outside. Make sure that the machine is in standby mode.
  • Page 299: Pstn Access Number

    Smt4EN-Ad-F_FM.book Page 109 Monday, September 18, 2000 11:17 AM PSTN Access Number PSTN Access Number Use this setting to save having to en- Press 0 or 1 to display "15. ter a pause after the outside line ac- PSTN Access No.". cess number when dialing.
  • Page 300: Transfer Report

    Smt4EN-Ad-F_FM.book Page 110 Monday, September 18, 2000 11:17 AM Key Operator Settings Transfer Report Follow these steps to store the fax To register Transfer Request return number of the line your machine is addresses, perform the following pro- connected to as the return address cedure.
  • Page 301 Smt4EN-Ad-F_FM.book Page 111 Monday, September 18, 2000 11:17 AM Transfer Report Enter the fax number with the number keys. If you make a mistake, press the {Clear} key and try again. For G3 fax communication Press OK [1-234-567-8900_k] For G4 fax communication Press OK [1-234-567-8900_k] For internal fax numbers...
  • Page 302: Isdn G3/G4

    Smt4EN-Ad-F_FM.book Page 112 Monday, September 18, 2000 11:17 AM Key Operator Settings ISDN G3/G4 You must set the following items Programming G4 SPID (G4 Own Num- when your machine is connected to ber 2) ISDN. When you have two units connect- ed to the same line, enter the I-G4 •...
  • Page 303: Storing Isdn Telephone Numbers

    Smt4EN-Ad-F_FM.book Page 113 Monday, September 18, 2000 11:17 AM ISDN G3/G4 Programming I-G3 SPID (I-G3 Own Press 0 or 1 to display "17. Number 2) ISDN G3 / G4". When you have two units connect- ed to the same line, enter the I-G3 Key Op.
  • Page 304 Smt4EN-Ad-F_FM.book Page 114 Monday, September 18, 2000 11:17 AM Key Operator Settings To register G4 Own Number To register the G4 Sub-address A Press 0 or 1 to display "2. G4 A Press 0 or 1 to display "4. G4 Own Number".
  • Page 305 Smt4EN-Ad-F_FM.book Page 115 Monday, September 18, 2000 11:17 AM ISDN G3/G4 To register I-G3 Own Number To register the I-G3 Sub-address A Press 0 or 1 to display "6. I- A Press 0 or 1 to display "8. I- G3 Own Number". G3 Sub-address".
  • Page 306: Editing Isdn Telephone Numbers

    Smt4EN-Ad-F_FM.book Page 116 Monday, September 18, 2000 11:17 AM Key Operator Settings Press the {Clear} key and enter the Editing ISDN Telephone correct telephone number. Numbers If you make a mistake, press the {Clear} key and try again. To edit telephone numbers that are al- ready registered, perform the follow- G4 Own No.: Press OK ing procedure.
  • Page 307 Smt4EN-Ad-F_FM.book Page 117 Monday, September 18, 2000 11:17 AM ISDN G3/G4 Press the {OK} key. Press 0 or 1 to display "6. I-G3 Own Number". ISDN G3/G4: 6.I-G3 Own Number hi Press the {OK} key. Press the {Clear} key. Press the {OK} key. The number is deleted.
  • Page 308: Network

    Smt4EN-Ad-F_FM.book Page 118 Monday, September 18, 2000 11:17 AM Key Operator Settings Network Use of this function requires a net- work card installed in the fax ma- chine. For details about settings, please refer to the NIC FAX KIT man- ual.
  • Page 309: Dialup

    Smt4EN-Ad-F_FM.book Page 119 Monday, September 18, 2000 11:17 AM Dialup Dialup Use of these settings requires the op- tional PDU KIT Type 210. Adjust these settings to set up the In- ternet Fax feature. For details, please refer to the PDU KIT manual.
  • Page 310: Key Layout

    Smt4EN-Ad-F_FM.book Page 120 Monday, September 18, 2000 11:17 AM Key Operator Settings Key Layout You can change the layout of charac- Press the {OK} key. ters assignments to Quick Dial keys The layout is programmed. used for entering characters. Two dif- ferent layouts are provided, the QW- Press the {User Tools} key.
  • Page 311: Memory Option

    Smt4EN-Ad-F_FM.book Page 121 Monday, September 18, 2000 11:17 AM Memory Option Memory Option This function can only be used when a network interface card is installed in the fax machine. For details about set- tings, please refer to the NIC FAX KIT manual.
  • Page 312: Memory File Transfer

    Smt4EN-Ad-F_FM.book Page 122 Monday, September 18, 2000 11:17 AM Key Operator Settings Memory File Transfer Follow this procedure if you want to Press {2}{2}{2}{2}, and then send all messages currently stored in press the {OK} key. memory to another fax and have them printed out there (for example, Press 0 or 1 to display "21.
  • Page 313: Margin Adjust

    Smt4EN-Ad-F_FM.book Page 123 Monday, September 18, 2000 11:17 AM Margin Adjust Margin Adjust If image positioning needs to be ad- Press 0 or 1 to display the tray justed slightly, adjust the margins for you want to adjust the margins for. the appropriate tray (the main paper tray, the optional second cassette, or Margin Adjust:...
  • Page 314 Smt4EN-Ad-F_FM.book Page 124 Monday, September 18, 2000 11:17 AM Key Operator Settings Press the {OK} key. The margins are set. If you want to adjust a margin for the same tray, repeat the process from step J. If you want to adjust a margin for another tray, press the {Cancel} key, and then repeat the procedure from step H.
  • Page 315: Rds On/Off

    Smt4EN-Ad-F_FM.book Page 125 Monday, September 18, 2000 11:17 AM RDS On/Off RDS On/Off If your machine has a problem, a ser- Press the 0 or 1 key to select vice technician can perform various "On". diagnostic tasks over the telephone line from the service station to try to Press the {OK} key.
  • Page 316: System Parameter Transmission

    Smt4EN-Ad-F_FM.book Page 126 Monday, September 18, 2000 11:17 AM Key Operator Settings System Parameter Transmission This feature sends information about Press the {OK} key. the condition of your machine to your nearest service representative. Follow Press the {Start} key. these steps when your service repre- The destination fax number set by sentative requests you to.
  • Page 317: Troubleshooting

    Smt4EN-Ad-F_FM.book Page 127 Monday, September 18, 2000 11:17 AM 8. Troubleshooting Printing the Help List Press the {Help} key to print a copy of the Help List which contains brief de- scriptions about the following fea- tures: • Immediate/Memory Transmission •...
  • Page 318: Clearing A Copy, Fax, Or Print Jam

    Smt4EN-Ad-F_FM.book Page 128 Monday, September 18, 2000 11:17 AM Troubleshooting Clearing a Copy, Fax, or Print Jam When "Clear Misfed Paper" is dis- Hold up the print delivery tray played, follow this procedure to solve and remove any jammed paper. the problem.
  • Page 319: Clearing A Jam In The Optional Bypass Feeder

    Smt4EN-Ad-F_FM.book Page 129 Monday, September 18, 2000 11:17 AM Clearing a Copy, Fax, or Print Jam Push the lower rear cover closed Clearing a Jam in the Optional until you hear it click into place. Bypass Feeder ZCKY360N.eps To clear jams in the optional bypass feeder, perform the following proce- dure.
  • Page 320 Smt4EN-Ad-F_FM.book Page 130 Monday, September 18, 2000 11:17 AM Troubleshooting Remove any jammed paper. Replace the document table to its original position. ZCKY400N.eps ZCJY430J.eps Lift up the feeder and insert it into the fax machine. ZCKY410N.eps Square the edges of the paper and load it face down into the feeder.
  • Page 321: Reading Reports

    Smt4EN-Ad-F_FM.book Page 131 Monday, September 18, 2000 11:17 AM Reading Reports Reading Reports You can obtain reports from your ma- chine either by having your machine print them out automatically, or by printing them out yourself. Error Report (Turned On/Off by a Service Technician) This report is printed after each un- successful communication.
  • Page 322 Smt4EN-Ad-F_FM.book Page 132 Monday, September 18, 2000 11:17 AM Troubleshooting...
  • Page 323: Maintaining Your Machine

    Smt4EN-Ad-F_FM.book Page 133 Monday, September 18, 2000 11:17 AM 9. Maintaining Your Machine Loading Paper in the Second Cassette The following procedure describes Remove any remaining paper. how to load paper in the optional sec- ZCKY620N.eps ond cassette. Pull out the paper cassette and place it on a flat surface.
  • Page 324 Smt4EN-Ad-F_FM.book Page 134 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Replace the cassette cover. Note The frosted side of the cover must face up when closed. ZCKY640N.eps Replace the cassette. Push it in firmly until you hear it click into place.
  • Page 325: Loading Paper In The Optional Bypass Feeder

    Smt4EN-Ad-F_FM.book Page 135 Monday, September 18, 2000 11:17 AM Loading Paper in the Optional Bypass Feeder Loading Paper in the Optional Bypass Feeder Remove any paper remaining in Place the paper stack in the feed- the feeder. ZCKY420N.eps Prepare a stack of blank paper. For smoother operation, square the edges.
  • Page 326: Changing The Paper Size In The Main Cassette

    Smt4EN-Ad-F_FM.book Page 136 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Changing the Paper Size in the Main Cassette This example explains how to switch Remove any remaining paper. to A4 size paper. To switch to other ZCKY490N.eps paper sizes, follow the same steps but move the end plate and side rails to the appropriate size mark on the cas- sette.
  • Page 327 Smt4EN-Ad-F_FM.book Page 137 Monday, September 18, 2000 11:17 AM Changing the Paper Size in the Main Cassette C Remove the side rail. (Squeeze How to Change to Legal Size in one of the plastic tabs on the underside of the cassette to A Press the tray extension release loosen it.) tab A, then extend the tray by...
  • Page 328 Smt4EN-Ad-F_FM.book Page 138 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Remove the paper size plate locat- Load the paper into the cassette. ed at the front of the cassette. ZCKY050N.eps ZCKY560N.eps Replace the cassette cover. Replace the plate, orienting it so Note that the appropriate paper size The frosted side of the cover...
  • Page 329 Smt4EN-Ad-F_FM.book Page 139 Monday, September 18, 2000 11:17 AM Changing the Paper Size in the Main Cassette Before you can use it, you must change the paper size setting for this cassette using "Paper Size" function. See P.68 “Changing the Paper Size Setting”...
  • Page 330: Changing The Paper Size In The Optional Second Cassette

    Smt4EN-Ad-F_FM.book Page 140 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Changing the Paper Size in the Optional Second Cassette This example explains how to switch Remove any remaining paper. to A4 size paper. To switch to other ZCKY620N.eps paper sizes, follow the same steps but move the end plate and side rails to the appropriate size mark on the cas-...
  • Page 331 Smt4EN-Ad-F_FM.book Page 141 Monday, September 18, 2000 11:17 AM Changing the Paper Size in the Optional Second Cassette C Replace the side rail in the A4 How to Change to A4 Size slots. A Insert the end plate into the A4 Note slot as shown.
  • Page 332 Smt4EN-Ad-F_FM.book Page 142 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Replace the plate, orienting it so Replace the cassette cover. that the appropriate paper size Note symbol is visible in the window The frosted side of the cover at the front of the cassette.
  • Page 333: Changing The Paper Size In The Optional Bypass Feeder

    Smt4EN-Ad-F_FM.book Page 143 Monday, September 18, 2000 11:17 AM Changing the Paper Size in the Optional Bypass Feeder Changing the Paper Size in the Optional Bypass Feeder Remove any paper remaining in Place the paper stack in the feed- the feeder. ZCKY380N.eps ZCKY420N.eps Adjust the paper guide to match...
  • Page 334: Cleaning The Rollers And Exposure Glass

    Smt4EN-Ad-F_FM.book Page 144 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Cleaning the Rollers and Exposure Glass To maintain the machine's condition, Clean the pads and rollers. clean the rollers and scanner from Wipe the pad and rollers (6 loca- time to time.
  • Page 335: Replacing The Adf Maintenance Kit (Adf Document Separation Pad)

    Smt4EN-Ad-F_FM.book Page 145 Monday, September 18, 2000 11:17 AM Replacing the ADF Maintenance Kit (ADF Document Separation Pad) Replacing the ADF Maintenance Kit (ADF Document Separation Pad) In order to ensure maximum perfor- A message in the display prompts mance of your fax machine, the ADF you to replace the Separation Pad Maintenance Kit is provided so you when it is time for replacement:...
  • Page 336: Replacing The Stamp Cartridge

    Smt4EN-Ad-F_FM.book Page 146 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Replacing the Stamp Cartridge When the mark made by the verifica- Insert the new cartridge. tion stamp becomes pale, replace the ZCJM060J.eps stamp cartridge as described below. Open the operation panel. ZCKM010N.eps Push the operation panel shut un- til you hear it click into place.
  • Page 337: Replacing The Toner Cassette And Cleaning Pad

    Smt4EN-Ad-F_FM.book Page 147 Monday, September 18, 2000 11:17 AM Replacing the Toner Cassette and Cleaning Pad Replacing the Toner Cassette and Cleaning Pad Note Grasp the old toner cassette as shown, and lift it out carefully. When the Add Toner indicator (D) starts to blink, the toner car- Do not incinerate waste toner.
  • Page 338 Smt4EN-Ad-F_FM.book Page 148 Monday, September 18, 2000 11:17 AM Maintaining Your Machine Prepare the new toner cassette. Press down on the cassette until you hear it click into place. Important Note Do not touch the green drum. If you do not push the cassette Remove the new toner car- right in, the front cover will not tridge from its bag.
  • Page 339: Toner Cassette Storage

    Smt4EN-Ad-F_FM.book Page 149 Monday, September 18, 2000 11:17 AM Toner Cassette Storage Toner Cassette Storage • Store in a cool, dark place. • Never store where they may be ex- posed to heat. • Keep out of the reach of children. •...
  • Page 340 Smt4EN-Ad-F_FM.book Page 150 Monday, September 18, 2000 11:17 AM Maintaining Your Machine...
  • Page 341: 10. Installation

    Smt4EN-Ad-F_FM.book Page 151 Monday, September 18, 2000 11:17 AM 10. Installation Before Installation Before installing your machine, read the safety instructions at the begin- ning of this manual. To install the ma- chine, follow these procedures: Find a suitable location for the ma- chine.
  • Page 342: Machine Environment

    Smt4EN-Ad-F_FM.book Page 152 Monday, September 18, 2000 11:17 AM Installation Machine Environment When choosing a location for your Installing the Optional Memory machine, please follow the safety in- structions given in the first section. Card Location Turn off the power switch. TSTP040N.eps For the best possible performance, in- stall your machine in a place which...
  • Page 343: Installing The Optional Handset

    Smt4EN-Ad-F_FM.book Page 153 Monday, September 18, 2000 11:17 AM Machine Environment Note Attach the memory card cover to the back left of the machine. The bracket and screws are in- cluded with the fax machine. ZCKP080N.eps The holder is included with the optional handset.
  • Page 344: Connecting To A Telephone Line

    Smt4EN-Ad-F_FM.book Page 154 Monday, September 18, 2000 11:17 AM Installation Connecting to a Telephone Line R CAUTION: To reduce the risk of fire, Insert the line cable into the sock- use only No.26 AWG or larger telecom- et labeled "LINE". munication line cord.
  • Page 345: Connecting The Power And Switching On

    Smt4EN-Ad-F_FM.book Page 155 Monday, September 18, 2000 11:17 AM Connecting the Power and Switching On Connecting the Power and Switching On Important Make sure that the wall outlet is near the machine and readily ac- cessible. The wall outlet must be easily ac- cessible.
  • Page 346 Smt4EN-Ad-F_FM.book Page 156 Monday, September 18, 2000 11:17 AM Installation...
  • Page 347: Specifications

    Smt4EN-Ad-F_FM.book Page 157 Monday, September 18, 2000 11:17 AM 11. Appendix Specifications Base Machine Power supply: 120V AC, 60 Hz Power consumption: Energy saver mode: Average 1.7 W (without NIC FAX KIT installed) Average 4.3 W (with NIC FAX KIT installed) Standby mode: Average 30 W Transmission:...
  • Page 348: Optional Second Paper Cassette

    Smt4EN-Ad-F_FM.book Page 158 Monday, September 18, 2000 11:17 AM Appendix Scanning resolution: • Standard: 8 3.85 lines/mm • Detail: 8 7.7 lines/mm • Fine: 8 15.4 lines/mm (Transmission only) • Standard: 200 100 dpi • Detail: 200 200 dpi Paper cassette capacity: 250 sheets (20 lb) Paper Size: Letter, Legal (Adjustable to A4, A5L, and F4 )
  • Page 349: Document And Paper Specifications

    Smt4EN-Ad-F_FM.book Page 159 Monday, September 18, 2000 11:17 AM Specifications Document and Paper Specifications Recommended types of document Before you send your document, make sure that it meets the following requirements. Important Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
  • Page 350: Energy Saving

    Smt4EN-Ad-F_FM.book Page 160 Monday, September 18, 2000 11:17 AM Appendix Document feeder requirements • Do not insert torn, heavily curled, wavy, creased, dog-eared, damp, or other- wise damaged documents. Make copies of these originals and scan the copies. • Do not insert folded, stapled, clipped, glued, or taped documents, or documents with a metallic coating.
  • Page 351 Smt4EN-Ad-F_FM.book Page 161 Monday, September 18, 2000 11:17 AM Specifications Values vary according to options installed and settings of the User Parameters. In Fax Standby mode, letting the heating roller cool to room temperature will re- duce the amount of electricity the fax machine consumes. However, the fax ma- chine will not print incoming messages right away, it will store them in memory and print them out after the roller warms up.
  • Page 352: Storage Capacity

    Smt4EN-Ad-F_FM.book Page 162 Monday, September 18, 2000 11:17 AM Appendix Selecting the Energy Saving mode type To select the Energy Saving mode type, adjust the bit switch below with the User Parameters. See P.95 “User Parameters” (switch 05, bit 6). Switch 05 Bit 6 •...
  • Page 353: Function List

    Smt4EN-Ad-F_FM.book Page 163 Monday, September 18, 2000 11:17 AM Function List Function List Advanced Transmission Features Functions selectable with the {Trans. Option} key are as follows. Feature name Reference Send Later P.3 “Sending at a Specific Time (Send Later)” Personal Code Transmission P.4 “Personal Codes”...
  • Page 354: Communication Information

    Smt4EN-Ad-F_FM.book Page 164 Monday, September 18, 2000 11:17 AM Appendix Communication Information Functions selectable with the {Job Information} key are as follows. Feature name Reference Canceling Transmission Files P.17 “Canceling Transmission or Reception” Printing the TX File List P.18 “Printing a File List” Printing a TX Document P.19 “Printing a Stored Message”...
  • Page 355: Fax Features

    Smt4EN-Ad-F_FM.book Page 165 Monday, September 18, 2000 11:17 AM Fax Features Fax Features Feature Name Content Reference Program/Delete Registering and Deleting Chapter 3, "Storing Quick Dial Quick Dials Numbers" and "Deleting Quick Dial Numbers" in the Basic Features manual. Registering and Deleting Chapter 3, "Storing Speed Dial Speed Dials Numbers"...
  • Page 356 Smt4EN-Ad-F_FM.book Page 166 Monday, September 18, 2000 11:17 AM Appendix Feature Name Content Reference Setup Monitor Volume Chapter 4, "Adjusting the Vol- ume and Sounds the Machine Makes" in the Basic Features- manual. Date/Time P.66 “Setting the Date and Time” Summer Time/DST P.67 “Summer Time / Daylight Saving Time”...
  • Page 357: Key Operator Tools

    Smt4EN-Ad-F_FM.book Page 167 Monday, September 18, 2000 11:17 AM Key Operator Tools Key Operator Tools This feature requires the optional Paper Supply Unit. This feature requires the optional G4 Unit. This feature requires the optional NIC FAX KIT TYPE 210. This feature requires the optional PDU KIT TYPE 210.
  • Page 358: Certification Label

    Smt4EN-Ad-F_FM.book Page 168 Monday, September 18, 2000 11:17 AM Appendix Certification Label The certification is located behind the machine. TSTL050N.eps...
  • Page 359: Index

    Smt4EN-Ad-F_FM.book Page 169 Monday, September 18, 2000 11:17 AM INDEX Add Toner Indicator , 147 Date and Time , 66 ADF Maintenance Kit , 145 Summer Time / Daylight Saving Time , 67 Assigning Dial Lists , 62 User Function Keys , 58 Dial Options , 28 Authorized Reception , 76 Dialup , 119...
  • Page 360 Smt4EN-Ad-F_FM.book Page 170 Monday, September 18, 2000 11:17 AM Jams, Clearing , 128 PAD Counters Resetting , 75 Journal , 22 Paper , 133 , 135 Paper Size Changing , 68 Key Layout , 120 Paper Specifications , 159 Key Operator Settings , 71 Parallel Memory Transmission , 39 Using , 74 Personal Codes , 4...
  • Page 361 Smt4EN-Ad-F_FM.book Page 171 Monday, September 18, 2000 11:17 AM Quick Dial Label , 62 Telephone Directory , 26 Telephone Mode , 45 Toner Cassette Replacement , 147 RDS On/Off , 125 Storage , 149 Reception Tone Signals , 32 Immediate Reception , 43 Transfer Report , 110 Memory Reception , 43 Transfer Request...
  • Page 362 Smt4EN-Ad-F_FMIX Page 172 Monday, September 18, 2000 10:11 PM MEMO...
  • Page 363 Smt4EN-Ad-F_FMIX Page 173 Monday, September 18, 2000 10:11 PM MEMO...
  • Page 364 Smt4EN-Ad-F_FMIX Page 174 Monday, September 18, 2000 10:11 PM MEMO USA H535...
  • Page 365 NIC FAX KIT TYPE 210 Operating Instructions ZCKH030N.eps Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 366 Introduction Thank you for purchasing NIC FAX. This manual contains important information that you need to know in order to get the most out of the powerful features and functions of this product. Be sure to read it carefully, and keep it on hand for future reference when required. Note that you are authorized to use this manual and the NIC FAX Applications only after you agree to the terms and conditions of the User License Agreement.
  • Page 367 What is an Internet Fax? NIC FAX converts scanned document images to E-mail format and transmits the data over the Internet. The E-mail sent by NIC FAX can be received by another NIC FAX or a PC. In- stead of inputting the telephone number of the destination you want to send to, you input the applicable E-mail address.
  • Page 368: Internet Fax Precautions

    Internet Fax Precautions • Internet Fax performs communication with a server over a LAN. It cannot communicate directly with another party. • Error E-mail notifications may not be transmitted for various reasons. We rec- ommend that you confirm the receipt of important E-mail by calling the other party.
  • Page 369: Lan Fax Features

    LAN FAX Features • With a NIC FAX connected to a LAN, you can use a telephone line to send a fax created using a PC application to another fax machine. • To send a fax, simply select [Print] from the Windows application, then select LAN FAX as the printer and specify a destination.
  • Page 370 TABLE OF CONTENTS 1. Getting Ready OVERVIEW ....................1 Operation Panel ..................2 Connecting to a LAN ................. 4 Connecting the LAN Cable................4 SMTP Reception ..................5 E-mail Server Settings (by Network Administrator) ....... 6 E-mail Servers That Have Been Confirmed to Work........6 NIC FAX Initial Settings................
  • Page 371 Canceling Transmission of an Internet Fax .......... 42 While the Document is Being Scanned In........... 42 After the Document Has Been Scanned In ..........42 Reports and Lists ..................43 Error Mail Notification.................. 43 Error Report (Mail) ..................43 Server-Generated Error E-mail ..............44 Journal ......................
  • Page 372 Address Book (Quick Dial, Speed Dial, Group Dial) ......70 Adding a New Quick Dial ................70 Adding a New Speed Dial ................72 Adding a New Group Dial................73 Adding Forwarding Station Addresses ..........75 Editing Forwarding Settings ................ 76 Adding Personal Codes ................
  • Page 373: Getting Ready

    1. Getting Ready OVERVIEW The following steps must be performed before you can use the Internet Fax func- tion and the LAN FAX function. User Function key settings. Connection of NIC FAX to a LAN with a LAN cable. E-mail server settings (by network administrator). NIC FAX initial settings (IP Address, Subnet Mask, and Default Gateway Ad- dress).
  • Page 374: Operation Panel

    Getting Ready Operation Panel This section describes the operation Auto Mail Reception panel buttons and indicators that are Press the User Function key that unique to Internet faxing. See Chap- has been assigned the Auto ter 1, "Operation Panel" in the Basic Mail Reception function to turn Features manual for details on other this feature on or off.
  • Page 375 Operation Panel You can enter the following char- acters with the Quick Dial keys when Mail Address input is select- Quick Dial key 20/28 29/27 (QWERTY Type/ ABC Type) Character Note The keys to which Quick Dial assignments can be made differ depending on the keyboard lay- out (ABC type or QWERTY type).
  • Page 376: Connecting To A Lan

    Getting Ready Connecting to a LAN Plug the other end of the cable Connecting the LAN Cable into a hub. ZCJP310N.eps NIC FAX uses TCP/IP protocol to communicate over a LAN, and must be connected to the LAN with a 10BASE-T or 100BASE-TX LAN ca- ble.
  • Page 377: Smtp Reception

    SMTP Reception SMTP Reception NIC FAX ordinarily uses POP mail reception, but can be set to use SMTP recep- tion. With POP reception, mail can be received either using auto mail reception or manual reception. With SMTP reception, E-mail is received immediately as soon as it is sent to the E-mail address set by NIC FAX.
  • Page 378: E-Mail Server Settings (By Network Administrator)

    Getting Ready E-mail Server Settings (by Network Administrator) The information in this section is for your network administrator. NIC FAX uses an Internet E-mail system to send Internet faxes. Since it automat- ically connects to the E-mail server to get E-mail, a NIC FAX account and pass- word must be set up on the E-mail server.
  • Page 379: Nic Fax Initial Settings

    NIC FAX Initial Settings NIC FAX Initial Settings NIC FAX initial settings include the following items. Menu name Item Using the Internet Fax function Using LAN FAX by itself With POP With SMTP reception reception TCP/IP Settings IP Address Required Required Required Subnet Mask...
  • Page 380 Getting Ready Note After making the settings, print out the list of parameter settings and save it for future reference. Reference See P.5 “SMTP Reception” See P.23 “NIC FAX Monitor Settings”...
  • Page 381: Network Settings

    Network Settings Network Settings Press the {OK} key. Make sure that the machine is in standby mode. Press 0 or 1 to display the item If any other display is shown, press you want to make settings for, the {Energy Saver/ 3 Clear Modes} key. then press the {OK} key.
  • Page 382 Getting Ready • Press 0 or 1 to move the dis- Subnet Mask play cursor, and the {Clear} key to delete characters. Enter the subnet mask. The subnet • Consult your systems adminis- mask is a mask value that makes it trator if you are unsure about possible to use part of the IP address this setting.
  • Page 383 Network Settings • Press 0 or 1 to move the dis- Secondary DNS Server Address (DNS 2) play cursor, and the {Clear} key to delete characters. Enter the secondary DNS server IP • When using the NIC FAX Mon- address of the network to which NIC itor or LAN FAX function, ac- FAX is connected.
  • Page 384: E-Mail Server Settings

    Getting Ready Press the {OK} key. E-mail Server Settings The machine returns to the E-mail server settings menu. Enter the code for "2. Mail Server" with the number keys. POP Server Network: Enter the POP server address. 2.Mail Server POP Server:[abc] Press the {OK} key.
  • Page 385 Network Settings Mail Address Login Name Enter the mail address of NIC FAX. Enter the login name to be used for connection to the POP server. Enter the E-mail address of this machine. Enter the login name. Press 0 or 1 to move the display Press 0 or 1 to move the display cursor, and the {Clear} key to de- cursor, and the {Clear} key to de-...
  • Page 386 Getting Ready E-mail RX Interval Administrator Address When using auto mail reception, en- Make this setting when you want er- ter the interval in minutes at which ror notifications to be sent to another NIC FAX is to automatically check for address in addition to the originator.
  • Page 387 Network Settings Enter the file size limit with the Limit Mail Size number keys. Make this setting when you want to limit the size of E-mail that is trans- Size Limit: Press OK mitted. When this function is set [1000]KB (1-9999) "On", transmission of E-mail that ex- ceeds the set size is aborted.
  • Page 388: Auto Mail Reception

    Getting Ready Enter the E-mail address for limit- Returning to the Initial Display ing routing. Press the {User Tools} key. Limit Add.:[abc] The machine returns to the stand- _kkkkkkkkkkkkkkkkkkk by mode. Limitation You can enter up to 127 charac- ters for an E-mail address. Note If you make a mistake, press the {Clear} key and try again.
  • Page 389: Installing The Applications

    Installing the Applications Installing the Applications System Requirements The following is the required system for a PC running the NIC FAX Applica- tions. PC : IBM PC/AT or compatible running Windows 95, Windows 98, Windows 2000, Windows NT 4.0 CPU : i486DX-100MHz or higher Minimum Memory : 16MB minimum...
  • Page 390: Installing The Applications

    Getting Ready LAN-Fax F1 (LAN FAX Driver) Enables you to send and print documents created on a PC. Note To use the NIC FAX Applications on a Windows 2000 system, you must be a member of the Administrators or Power Users group. If you install ICViewer, the TIF, TIFF and DCX file icons and default file as- signments will change.
  • Page 391 Installing the Applications B Put checks in the checkboxes After checking the contents of the next to the program names in dialog box, click [Next]. the component list box to select ST4NE060.tif the programs you want to in- stall, then click [Install]. ST4NE090.tif Select [Network] and then click [In- stall].
  • Page 392 Getting Ready Confirm that no other applica- Using the Customize Option tions are open, and click "Yes". A Select [Custom], then click ST4NE130.tif [Next]. ST4NE160.tif Note To check whether other applica- tions are running, hold down [Alt] and press [Tab]. Exit all oth- er applications that are running before you click [Yes].
  • Page 393 Installing the Applications Note Click [Finish]. If you want to change the print- If the Readme check box was er name, enter the new name in checked, the Readme file will the Printer text box. open. Please check the contents, then close it.
  • Page 394 Getting Ready Enter the IP address or host name Confirm the installation settings, assigned to NIC FAX, and then then click [Finish]. click [OK]. ST4NE270.tif ST4NE250.tif Note When entering a host name, Click [Exit]. first click "Host Name" and then ST4NE280.tif enter the host name in the box to the right.
  • Page 395: Nic Fax Monitor Settings

    NIC FAX Monitor Settings NIC FAX Monitor Settings After completing E-mail server settings, initial settings, and installation, you are ready to use NIC FAX Monitor to make E-mail, TCP/IP and other system settings. On the [Connect] Menu, click [Ad- Entering Administrator Mode ministrator Mode].
  • Page 396: Internet E-Mail Settings

    Getting Ready C [Host Name] Internet E-mail Settings Type in the NIC FAX host name. This input can be skipped. From the [Settings] menu, choose [FAX D [Mail Address] Setup (Administrator)] to display the [FAX Setup (Administrator)] dialog box. Type in the NIC FAX E-mail ad- dress.
  • Page 397: Tcp/Ip Settings

    NIC FAX Monitor Settings C [DNS Server 2] TCP/IP Settings Type in the secondary DNS server IP address of the network From the [Settings] menu, choose [FAX to which NIC FAX is connected. Setup (Administrator)] to display the D [Access Control] [FAX Setup (Administrator)] dialog box.
  • Page 398: Other Settings

    Getting Ready B [Backup Mail Address] Other Settings A blind carbon copy (BCC) of all E-mail sent from NIC FAX is From the [Settings] menu, choose [FAX sent to this address. This input Setup (Administrator)] to display the can be skipped. [FAX Setup (Administrator)] dialog box.
  • Page 399: Monitor Settings

    NIC FAX Monitor Settings Monitor Settings Select [Settings] , and then [Monitor Settings]. ST4NE350.tif Make any changes, then click [OK]. A Journal Data Enter the number of Journal items to display (0–100).The fac- tory default setting is 30. B Time Display Format Select 12 or 24 hour format for the time displayed in the moni- tor dialog.
  • Page 400: Setting The Administrator Mode Password

    Getting Ready Setting the Administrator Mode Password On the [Settings] menu, click [Pass- Click [OK] to put your password word] to display the password settings settings into effect. dialog box. Use this dialog box to specify a password that controls ac- Note cess to Administrator mode.
  • Page 401: Internet Faxing

    2. Internet Faxing Transmission This section describes how to scan a Note document into NIC FAX memory and Because NIC FAX sends docu- send it as E-mail. You can enter the E- ments as E-mail messages with an mail address directly, or use a Quick attached TIFF-F image, viewer ap- Dial, Speed Dial or Group with an ad- plications are required in order to...
  • Page 402 Internet Faxing L Press 0 or 1 to select "Yes" or Specifying E-mail Options "No". To specify E-mail options, perform Confirm Recep.:hi/OK the following procedure. [Yes] A Press the {Trans. Option} key. B Press 0 or 1 to display "10. M Press the {OK} key.
  • Page 403 Transmission Note Use the Quick Dial keys and number keys to enter the E-mail For how to cancel transmission address. of an Internet fax, see P.42 “Can- celing Transmission of an Internet Fax”. Mail:[abc] nicfax@abc.xyz.com_k • You can enter the "@" character -About the E-mail Subject and periods with the Quick Dial keys.
  • Page 404: Confirming Reception

    Internet Faxing Reference Limitation See Chapter 3, "Initial Settings and The Confirm Reception feature is Adjustments" in the Basic Features only available if the receiver's PC manual. supports MDN (Message Disposi- tion Notification). See Chapter 1, "Personal Codes" in the Advanced Features manual. Note Information regarding up to the last 100 communications is record-...
  • Page 405: Transfer Request

    Transfer Request Transfer Request Transfer requests allow you to make use of the Internet to reduce costs, particu- larly with long distance and international communications. There are two types of transfer request transmissions: transfer request by E-mail and transfer request by fax (standard transfer request transmission). The following are some terms you must be familiar with in order to perform the following procedure.
  • Page 406: Transfer Request By E-Mail

    Internet Faxing In order to use this function, you must make the polling ID and Transfer Re- port settings. The same polling ID must be set for both the transfer requester and the transfer stations. See Chapter 7, "ID Code" in the Advanced Features manual.
  • Page 407 Transfer Request • To enter the "@" character Press the Quick Dial or Speed and periods, use the Quick Dial that contains the Transfer Dial keys. For all other sym- Station. bols, press the {Symbol} key. Use {ABC/abc} to shift be- Transf.
  • Page 408: Specifying Transfer Stations

    Internet Faxing Specifying Transfer Stations You can only specify end receivers al- ready programmed in a Quick Dial, Speed Dial, or Group Dial. Quick Dial Following #, enter the two-digit Quick Dial code. For example, to specify the end re- ceiver assigned to Quick Dial code 01, enter: # 0 1 Speed Dial...
  • Page 409: Reception

    Reception Reception Reference Automatic E-mail Reception See P.14 “E-mail RX Interval” and P.24 “Internet E-mail Settings”. When this function is turned on, the See Chapter 6, "Assigning a User machine periodically checks the E- Function Keys" in the Advanced mail server for incoming E-mail and Features manual.
  • Page 410: Routing Of Received Faxes

    Internet Faxing Press the {Start} key. Receiving E-mail with the Information Function If there is E-mail, the Communicat- ing indicator will light and the E- If the Manual E-mail Reception func- mail will be printed. tion is not registered in a User Func- tion key, use the following procedure Mail Reception: to receive E-mail.
  • Page 411: Transfer Of Received Faxes

    Reception Transfer of Received Faxes NIC FAX can automatically forward received faxes to other destinations regis- tered in memory based on the Own Name, Own Fax Number or E-mail address of the fax originator. If an E-mail address is registered for the destination station, documents received can be forwarded as E-mail.
  • Page 412: Transferring Mail Received Via Smtp

    Internet Faxing Transferring Mail Received via SMTP Mail received via SMTP can be transferred to other fax machines. They can also be transferred to destinations that are registered as Quick Dial entries, Speed Dial entries, or Groups. GFSMTH0N.eps Los Angeles Branch of Company New York Branch of Company A Server Internet...
  • Page 413: Specifying Mail Transfer

    Transferring Mail Received via SMTP -Specifying mail transfer The originator can request transfer of mail sent to another NIC FAX by specify- ing the E-mail address as follows. Fax number fax=destination fax number@host name of NIC FAX.domain name Example: to transfer to fax number 212-123-4567, specify: fax=2121234567@nicfax.abc.company.com Quick Dial destination fax=#Quick Dial key number@host name of NIC FAX.domain name...
  • Page 414: Canceling Transmission Of An Internet Fax

    Internet Faxing Canceling Transmission of an Internet Fax Press 0 or 1 to select "Yes". While the Document is Being Scanned In Note If you do not want to cancel transmission, select "No". Press the {Stop} key. Press the {OK} key. Remove the document from the The machine returns to the stand- feeder.
  • Page 415: Reports And Lists

    Reports and Lists Reports and Lists The formats of most reports and lists are identical to those printed for the stan- dard fax functions. This section describes only reports and lists that have differ- ent formats. Note When you send a fax to an E-mail address, the field where the fax number normally appears in a standard fax report or list is replaced by the applicable E-mail address.
  • Page 416: Journal

    Internet Faxing Server-Generated Error E-mail The transmitting server sends this error E-mail to the originator of E-mail that cannot be transmitted correctly due to an incorrect E-mail address or some other reason. Note After the server-generated error E-mail has been printed, the first page of the document is printed.
  • Page 417 Reports and Lists [ADDRESS] In the case of E-mail transmission, this column shows the address that was en- ter manually, or the name assigned to the Quick Dial or Speed Dial that was used. In the case of E-mail reception, this column shows the address that was in the From field of the received E-mail.
  • Page 418: Personal Code List

    Internet Faxing Personal Code List [Pers. Code] Indicates the Personal Codes registered in the machine. [Personal Name] The user name corresponding to the Personal Code. [Programmed Receiver] The programmed routing destination. Transmission Result Notification Mail (Transfer Result Report) When a fax is sent using LAN FAX, a Transmission Result Notification Mail is sent to the destination if the routing destination's E-mail address is specified us- ing a programmed Personal Code.
  • Page 419: Scanning Operation

    Scanning Operation Scanning Operation You can use NIC FAX as a simplified Note network scanner by sending a docu- You can enter the "@" charac- ment to your own E-mail address. ter and periods with the • For this operation you can select Quick Dial keys.
  • Page 420 Internet Faxing...
  • Page 421: Using Lan Fax

    3. Using LAN FAX Basic Transmission B If you want to specify another This section describes how to send fax documents created using PC applica- destination, click [Next Number] and repeat step C. tions. Open the application document you want to send, or create a new docu- Specifying the destination by ment, then perform the following entering a Quick Dial, Speed...
  • Page 422 Using LAN FAX B Specify options. Specifying a Destination from the ST4NE380.tif Destination List A Click the T button to the right of the [Select from Address Book] selector, and select a destina- tion from the list that appears, then click [Set as Destination]. Note To select Sending at Specific Destinations must be already...
  • Page 423 Basic Transmission Click [Send]. Note Click [Send & Print] to print a copy of the document you send to the destination on your ma- chine. Even if Super Fine (400 x 400 dpi) is selected in the LAN FAX properties, this machine prints at 200 dpi when "Send &...
  • Page 424: Address Book

    Using LAN FAX Address Book You can store and edit destinations in Deleting Programmed Destinations the Address List using Address Book. Select the destination you want to edit from the list. Note The name of the company For details, see the online Help. should appear grayed.
  • Page 425: Printing

    Printing Printing You can print documents created us- ing PC applications. Open the application document you want to print, or create a new docu- ment and perform the following pro- cedure. Note You can select either Standard res- olution (200 x 100 dpi) or Detail resolution (200 x 200 dpi) for print- ing.
  • Page 426: Setting Lan Fax Properties

    Using LAN FAX Setting LAN FAX Properties This section describes how to make Make paper settings. settings, such as the document size, ST4NE430.tif resolution, and options. Note The dialog box appearance varies according to Windows version. The examples shown here appear with Windows 98.
  • Page 427 Setting LAN FAX Properties Accessories Click [Accessories]. Place a check mark in the ap- propriate boxes. ST4NE440.tif Note When the optional Fax Ex- pansion Card is installed, place a check mark next to the [Memory Extension] check box. The optional ISDN Unit is required in order to use Click [OK].
  • Page 428: Memory Option

    Using LAN FAX Memory Option This function requires the optional Press 0 or 1 to display "20. Fax Expansion Card. Memory Option". You can specify how expansion mem- ory is used when printing with the Key Op. Tools: LAN FAX function. 20.Memory Option If you specify "Fax &...
  • Page 429: Registering E-Mail Addresses

    4. Registering E-mail Addresses Quick Dials Once an E-mail address is assigned to a Quick Dial key, you can specify the ad- dress by simply pressing this key. In addition, if Label Insertion is turned on, the name registered for this Quick Dial is printed automatically on the first page of the document.
  • Page 430 Registering E-mail Addresses Press the {OK} key. Press the {OK} key. Enter a name for this address, and Fax No. then press the {OK} key. _kkkkkkkkkkkkkkkkkkk Name a01[ABC] Note _kkkkkkkkkkkkkkkkkkk If a destination is already regis- tered it will be displayed. To •...
  • Page 431 Quick Dials -Using Quick Dials to send E- mail: You can specify the destination E- mail address using Quick Dial keys as follows Confirm that the Memory Trans- mission indicator is lit. Place your document facedown into the feeder, and make any scan settings you require.
  • Page 432: User Parameters

    Registering E-mail Addresses User Parameters User Parameters appear on the display as a series of on/off switches that can be used to configure a number of features. • When installation of options or functions requires other settings besides User Parameter settings, make the other settings first before making the User Pa- rameter settings.
  • Page 433 User Parameters Switch Item Settings Page Leave messages on POP *00: No P.37 “Recep- tion” server after receiving 01: Save all them (some types of E- 10: Save only errors mail server may not sup- port this feature). Important If you choose "Save all" or "Save errors", check your E- mail from a PC to remove messages from the server.
  • Page 434 Registering E-mail Addresses The following table shows User Parameter switches that are also used with NIC FAX mail. Switch Item Description Forwarding mark printing This setting specifies whether or not a forwarding mark should be appended to images of received E-mail that is for- warded or routed.
  • Page 435: Nic Fax Monitor

    5. NIC FAX Monitor Starting Up and Quitting NIC FAX Monitor For a brief explanation of NIC FAX Monitor's features, see P.23 “NIC FAX Mon- itor Settings”. Contact your network adminis- Starting Up NIC FAX Monitor trator if you are unsure of the IP address or host name to input here.
  • Page 436: Nic Fax Monitor Initial Screen

    NIC FAX Monitor NIC FAX Monitor Initial Screen The initial screen shown below appears whenever you start up NIC FAX Moni- tor. It shows the NIC FAX that is currently selected, along with the status of a variety of different settings. Activation of the PC's power save function can cause the connection with NIC FAX to be broken.
  • Page 437: Specifying The Target Fax

    Specifying the Target Fax Specifying the Target Fax Use the following procedure to switch between fax machines when there are more than one NIC FAX machines on the network. From the initial NIC FAX Monitor screen, click the [Connect] menu's [Con- nect to FAX] command.
  • Page 438: Changing The Connection Mode

    NIC FAX Monitor Changing the Connection Mode Use the following procedure to switch NIC FAX Monitor between its User Mode and Administrator Mode. When launched, NIC FAX Monitor starts in User Mode. Changing from User Mode to Changing from Administrator Administrator Mode Mode to User Mode From the initial NIC FAX Monitor...
  • Page 439: Memory Status

    Memory Status Memory Status Use the following procedures to view Viewing Files Awaiting NIC FAX memory status, as well as lists of sent documents, received doc- Transmission uments, and Auto Documents. From the initial NIC FAX Monitor Click the [Transmission] tab. screen, click [Memory Status].
  • Page 440: Viewing Files That Have Been Received Into Fax Memory

    NIC FAX Monitor Viewing Files That Have Been Received into Fax Memory Click the [Reception] tab. ST4NE520.tif • This tab shows all the received files in memory. • Clicking any of the column names at the top of the data sorts the files in the list accord- ingly.
  • Page 441: Journals (Transmission And Reception)

    Journals (Transmission and Reception) Journals (Transmission and Reception) Clicking any of the column Viewing the Transmission and names at the top of the data sorts the files in the journal ac- Reception Journals cording to the data whose col- umn name you clicked. From the initial NIC FAX Monitor Clicking [Save] displays a save screen, click [Journal].
  • Page 442: Address Book (Quick Dial, Speed Dial, Group Dial)

    NIC FAX Monitor Address Book (Quick Dial, Speed Dial, Group Dial) You can use the Address Book to add Quick Dials, Speed Dials, and Group Dials to NIC FAX memory. Note that this operation must be performed in the NIC FAX Monitor Administrator Mode.
  • Page 443 Address Book (Quick Dial, Speed Dial, Group Dial) Type the destination E-mail ad- Dialing with the Dial Option Key dress or fax number into the [Ad- dress] text box. The four dial option settings on the right side of the dialog box become •...
  • Page 444: Adding A New Speed Dial

    NIC FAX Monitor Type the number of the Speed Adding a New Speed Dial Dial you want to add into the [Speed Dial Code] text box. • E-mail addresses and fax numbers Specify a number from 00 to 99 you store in Speed Dials can be ac- with the normal configuration.
  • Page 445: Adding A New Group Dial

    Address Book (Quick Dial, Speed Dial, Group Dial) Click [Add]. Adding a New Group Dial ST4NE640.tif From the initial screen in Admin- istrator mode, click [Addresses]. ST4NE620.tif [Add] is dimmed if all the Group Dials are already used. Click the [Groups] tab. Click the T button to the right of ST4NE630.tif the [Group Number] text box, and...
  • Page 446 NIC FAX Monitor Click the T button to the right of the [Assigned Quick Dial] text box, and select the setting you want from the list of options that ap- pears. If you don't want to assign the group to a Quick Dial key, select [none].
  • Page 447: Adding Forwarding Station Addresses

    Adding Forwarding Station Addresses Adding Forwarding Station Addresses You can use NIC FAX Monitor to add Click the T button to the right of forwarding station addresses. Note the [Forwarding No.] selector, and that this operation must be per- select a number from the list that formed in the NIC FAX Monitor Ad- appears.
  • Page 448: Editing Forwarding Settings

    NIC FAX Monitor If necessary, specify the dial op- Click [OK] after you are finished tions (see P.71 “Dialing with the making the settings you want. Dial Option Key”). The [Specified Sender Details] list If you do not want to specify dial shows specified sender names, and options, go to step H.
  • Page 449 Adding Forwarding Station Addresses Click on a radio button to turn forwarding on or off. Forwarding should be turned on after the forwarding station and s p e c i f i e d s e n d e r s a r e p r o - grammed.
  • Page 450: Adding Personal Codes

    NIC FAX Monitor Adding Personal Codes You can use NIC FAX Monitor to add Click [Add]. Personal Codes. ST4NE700.tif Note By setting Personal Codes, you can check on who has been using the machine and how often. To register routing addresses (re- ceivers), you must first assign each destination to a Quick Dial or a Speed Dial.
  • Page 451 Adding Personal Codes Select the delivery address. Choose Quick Dials or Speed Dials from the list. The selected destinations appear in the box below the list. Choose a fax number or an E-mail address. • You can store a single routing address in a Personal Code.
  • Page 452: Viewing Fax Information

    NIC FAX Monitor Viewing Fax Information You can use NIC FAX Monitor to Own Name view these settings only. To edit Own Name is data that is sent them, please use the NIC FAX opera- between machines during send tion panel. and receive operations.
  • Page 453: Backing Up And Restoring Memory Data

    Backing Up and Restoring Memory Data Backing Up and Restoring Memory Data Changing the Backup Destination Backing Up Memory Data A Click [Browse] and change the Making a backup file of memory data backup destination in the [Save provides an easy way to restore nor- As] dialog box, then click mal operation should data be acci- [Save].
  • Page 454: Restoring Memory Data

    NIC FAX Monitor In Administrator mode, execute Restoring Memory Data the [Settings] menu's [Restore] command to open the restore dia- Use the procedure below to import log box. data from a backup file and restore ST4NE730.tif NIC FAX to the settings based on the backup file data.
  • Page 455 Backing Up and Restoring Memory Data After confirming the name of the Changing the Backup File backup file your want to restore, A Click [Browse] and select the click [OK]. type of file to be restored in the Note [Open] dialog box, then click Clicking [Check Programmed Da- [Open].
  • Page 456: Backup Files Saved In Csv Format

    NIC FAX Monitor Backup Files Saved in CSV Format Backup files that have been saved in CSV format can be opened up for review using any spreadsheet program. The contents of the file are displayed as follows. GFCSVB0N.eps Indicates the line type as follows. Quick Dial numbers and Speed Dial numbers.
  • Page 457: Using Online Help

    Using Online Help Using Online Help Online Help gives you instant access to useful information about NIC FAX Mon- itor on your PC screen. From the initial NIC FAX Monitor screen, click the [Help] menu's [Help Topics] command to display the help dialog box. Using Index Search Displaying Version Information...
  • Page 458 NIC FAX Monitor...
  • Page 459: Troubleshooting

    6. Troubleshooting Error Messages NIC FAX Display Messages The following error messages appear on the display of the NIC FAX when a problem occurs. If the advice provided below does not solve the problem, con- tact your service representative. Message Causes and Recommended Actions Network [10-40]...
  • Page 460 Troubleshooting Message Causes and Recommended Actions Network [10-63] • A line error occurred while sending or receiving data. Make sure Error the LAN cable is correctly connected to the fax machine. [10-82] • Call your network administrator. [12-10] [12-15] Network [10-04] •...
  • Page 461: Nic Fax Monitor Initial Screen Messages

    Error Messages NIC FAX Monitor Initial Screen Messages The following is a list of messages that appear in the initial screen of NIC FAX Monitor and actions you should take when they appear. Icon Message Causes and Recommended Actions Please call a service •...
  • Page 462: Nic Fax Monitor Operation Messages

    Troubleshooting NIC FAX Monitor Operation Messages Message Causes and Recommended Actions The IP address is in- • The specified IP address is not entered correctly. Make sure the NIC correct in the TCP/IP FAX IP address you got from your network administrator is correct. settings.
  • Page 463 Error Messages Message Causes and Recommended Actions [FAX command error] • Maintenance procedure is being performed by service personnel. Sorry, not executable Wait until maintenance is finished. at the moment. [Application Error] Sys- • Problem with the Windows system. Restart your PC. tem error.
  • Page 464 Troubleshooting Message Causes and Recommended Actions [FAX command error] • The command you are trying to use cannot be processed by NIC Bad command. FAX. Check that you are inputting the command correctly. • The connected fax machine is not supported by this version of NIC FAX Monitor.
  • Page 465 Error Messages Message Causes and Recommended Actions [Application Error] • Input the NIC FAX host name or IP address on the other device. Please enter the name P.9, P.12 of the host to connect [FAX command error] • Function settings are being performed on the operation panel of the Sorry, busy for doing connected NIC FAX or Administrator Mode of another NIC FAX some other tasks.
  • Page 466 Troubleshooting Message Causes and Recommended Actions Cannot add item be- • The specified user is already used. cause this Specified Sender address infor- mation already ex- ists. You have not entered • Input specified user data. any Specified Send- ers. Error in entered •...
  • Page 467: Lan Fax Operation Messages

    Error Messages LAN FAX Operation Messages Message Causes and Recommended Actions • For Windows 95/98: • An unprogrammed Quick Dial, Speed Dial, or There was an error writing to Group Dial was specified when using LAN FAX XXX. XXX. XXX. XXX for the transmission.
  • Page 468 Troubleshooting...
  • Page 469: Appendix

    7. Appendix Uninstalling NIC FAX Applications In the dialog box that appears, Uninstalling the NIC FAX click on the item you want to re- application, Address Book or move, then click [Add/Remove]. Multidirect Print ST4NE800.tif Before uninstalling NIC FAX applica- tions, confirm that all NIC FAX appli- cations are closed.
  • Page 470: Uninstalling The Lan Fax Driver

    Appendix Click [Yes]. Quit all NIC FAX applications. ST4NE810.tif On the [Start] menu, point to [Set- tings] and then click [Printers]. Select [LAN-Fax F1] and make sure A dialog box shows the progress of it is grayed, then select [Delete] the uninstall procedure.
  • Page 471: Specifications

    Specifications Specifications Network LAN : Local Area Network (Ethernet/10base-T, 100base-TX) Transmit Function E-mail Scan Line Density 200 X 100 dpi, 200 X 200 dpi Document Size Letter / Legal Transmit Protocols E-mail send: SMTP, TCP/IP E-mail receive: POP3, TCP/IP, SMTP E-mail Format Single/Multi-part MIME conversion Attached file forms: TIFF-F (MH compression)
  • Page 472: Received Images

    Appendix Received Images Here is an example of a fax message sent from NIC FAX and received on a PC using Outlook E-mail software. RECIMG-N.eps Mail transmitted without specify- Subject ing a subject and heading in the Shows the priority and subject specified Mail Options.
  • Page 473 INDEX Confirm New Password , 28 Connecting the LAN Cable , 4 100BASE-TX Cable , 4 Connecting to a LAN , 4 10BASE-T Cable , 4 CPU , 17 CSV Format , 84 Current Connection Mode , 64 Current Password , 28 Access Control , 11 , 25 Customize Option , 19 , 20 Access Mask , 11 , 25...
  • Page 474 Fax & Print , 56 Limit Address , 15 File , 45 Limit Mail Size , 15 Forwarding , ii Login Name , 13 , 24 Free Disk Space , 17 Login Password , 13 , 24 Functions Not Supported by E-mail Reception , ii Functions Not Supported by E-mail Mail Address , 2 , 13 , 24...
  • Page 475 Polling Transmission , ii SUB , 71 POP Server , 12 , 24 Subject, in E-mail , 29 , 31 Post Office , 6 Subnet Mask , 10 , 25 Primary DNS Server Address (DNS 1) , 10 Switches and Bits , 60 Print Header Information , 26 System Requirements , 17 Printing , 53...
  • Page 476 USA H132...
  • Page 477 Copyright © 2000...
  • Page 478 UE USA H132-8698...
  • Page 479 Smt4EN-PDU-F_FM.book Page 1 Monday, September 11, 2000 1:47 PM PDU KIT TYPE 210 Operating Instructions ZCKH030N.eps Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 480 Smt4EN-PDU-F_FM.book Page 1 Monday, September 11, 2000 1:47 PM Printed in Japan UE USA H132-8607...
  • Page 481 Smt4EN-PDU-F_FM.book Page 1 Monday, September 11, 2000 1:47 PM Introduction Thank you for purchasing PDU KIT TYPE 210. This manual contains important information that you need to know in order to get the most out of the powerful features and functions of this product. Be sure to read it carefully, and keep it on hand for future reference when required.
  • Page 482 Smt4EN-PDU-F_FM.book Page 1 Monday, September 11, 2000 1:47 PM Copyright © 2000...
  • Page 483 Smt4EN-PDU-F_FM.book Page i Monday, September 11, 2000 1:47 PM What is an Internet Fax? This Internet Fax machine converts scanned document images to E-mail format and transmits the data over the Internet. The E-mail sent by this machine can be received by another Internet fax machine or a PC.
  • Page 484 Smt4EN-PDU-F_FM.book Page ii Monday, September 11, 2000 1:47 PM Functions Not Supported by E-mail Transmission • Immediate Transmission • ID Transmission • Confidential Transmission • Polling Transmission • Batch Transmission • Forwarding of Substitute Reception or Confidential Reception messages (For- warding to an E-mail address not supported.) •...
  • Page 485 Smt4EN-PDU-F_FM.book Page iii Monday, September 11, 2000 1:47 PM TABLE OF CONTENTS 1. Getting Ready OVERVIEW ....................1 Operation Panel ..................2 Internet Fax Initial Settings............... 4 Dial-Up Settings .................... 5 2. Internet Faxing Transmission ................... 13 Confirming Reception.................. 17 Transfer Request ..................
  • Page 486: Index

    Smt4EN-PDU-F_FM.book Page iv Monday, September 11, 2000 1:47 PM 5. Appendix Specifications ..................39 Received Images ..................41 INDEX......................42...
  • Page 487: Getting Ready

    Smt4EN-PDU-F_FM.book Page 1 Monday, September 11, 2000 1:47 PM 1. Getting Ready OVERVIEW The following steps must be performed before you can use the Internet Fax func- tion. Sign up with an Internet service provider (ISP). Connect the machine to a telephone line. See Chapter 10, "Connecting to a Telephone Line"...
  • Page 488: Operation Panel

    Smt4EN-PDU-F_FM.book Page 2 Monday, September 11, 2000 1:47 PM Getting Ready Operation Panel This section describes the operation Auto Mail Reception panel buttons and indicators that are Press the User Function key that unique to Internet faxing. See Chapter has been assigned the Auto 1, “Operation Panel”...
  • Page 489 Smt4EN-PDU-F_FM.book Page 3 Monday, September 11, 2000 1:47 PM Operation Panel You can enter the following charac- ters with the Quick Dial keys when Mail Address input is selected. Quick Dial key (QW- 20/28 29/27 ERTY type/ ABC type) Function Note The keys that can be assigned Quick Dials differ depending...
  • Page 490: Internet Fax Initial Settings

    Smt4EN-PDU-F_FM.book Page 4 Monday, September 11, 2000 1:47 PM Getting Ready Internet Fax Initial Settings Before using this machine, you must make the following settings. Dial-Up Settings The Internet Fax settings include the following items. Menu name Item Requirement Provider Settings Access Point Telephone No.
  • Page 491: Dial-Up Settings

    Smt4EN-PDU-F_FM.book Page 5 Monday, September 11, 2000 1:47 PM Internet Fax Initial Settings Provider Settings Dial-Up Settings Press 0 or 1 to display "1. IS Pro- Make sure that the machine is in vider". standby mode. If any other display is shown, press Dial-Up: the {Energy Saver/3Clear Modes} 1.IS Provider...
  • Page 492 Smt4EN-PDU-F_FM.book Page 6 Monday, September 11, 2000 1:47 PM Getting Ready User ID Primary DNS Server Address Enter the User ID provided to you Enter your Internet service provid- by your Internet service provider. er's designated Primary DNS serv- er address. A Enter the user ID.
  • Page 493 Smt4EN-PDU-F_FM.book Page 7 Monday, September 11, 2000 1:47 PM Internet Fax Initial Settings Press 0 or 1 to display the item Secondary DNS Server Address you want to make settings for, (DNS 2) and then press the {OK} key. Enter your Internet service provid- •...
  • Page 494 Smt4EN-PDU-F_FM.book Page 8 Monday, September 11, 2000 1:47 PM Getting Ready POP Server Address Mail Address Enter the address of the POP serv- Enter the mail address of this ma- chine. A Enter the POP server address. A Enter the E-mail address of this machine.
  • Page 495 Smt4EN-PDU-F_FM.book Page 9 Monday, September 11, 2000 1:47 PM Internet Fax Initial Settings Login Name E-mail Receive Interval Enter the login name to be used for When using auto mail reception, connection to the POP server. enter the interval at which this ma- chine is to automatically check the A Enter the login name.
  • Page 496 Smt4EN-PDU-F_FM.book Page 10 Monday, September 11, 2000 1:47 PM Getting Ready B Enter the time with the number Note keys. Enter the auto mail reception time using the 12-hour clock. Mail RX Time 1: Press 0 or 1 to move the [ _: ] AM display cursor.
  • Page 497 Smt4EN-PDU-F_FM.book Page 11 Monday, September 11, 2000 1:47 PM Internet Fax Initial Settings B Press the {OK} key. Administrator Address The machine returns to the E- mail settings menu. Make this setting when you want error notifications to be sent to an- other address in addition to the Limit Mail Size originator.
  • Page 498 Smt4EN-PDU-F_FM.book Page 12 Monday, September 11, 2000 1:47 PM Getting Ready D Press the {OK} key. Press 0 or 1 to select "On" or E Press 0 or 1 to display "2. "Off". Available Size". AutoMailRecep.:hi/OK Limit Mail Size: [On] 2.Available Size Press the {OK} key.
  • Page 499: Internet Faxing

    Smt4EN-PDU-F_FM.book Page 13 Monday, September 11, 2000 1:47 PM 2. Internet Faxing Transmission This section describes how to scan a Note document into this machine's memo- Because this machine sends docu- ry and send it as E-mail. You can en- ments as E-mail messages with an ter the E-mail address directly, or use attached TIFF-F image, viewer ap-...
  • Page 500 Smt4EN-PDU-F_FM.book Page 14 Monday, September 11, 2000 1:47 PM Internet Faxing L Press 0 or 1 to select "Yes" or Specifying E-mail Options "No". To specify E-mail options, perform Confirm Recep.:hi/OK the following procedure. [Yes] A Press the {Trans. Option} key. M Press the {OK} key.
  • Page 501 Smt4EN-PDU-F_FM.book Page 15 Monday, September 11, 2000 1:47 PM Transmission Press the {Start} key. Use the Quick Dial keys and number keys to enter the E-mail • This starts reading the docu- address. ment into memory. The E-mail send operation starts after the Mail:[abc] Address read operation is complete.
  • Page 502 Smt4EN-PDU-F_FM.book Page 16 Monday, September 11, 2000 1:47 PM Internet Faxing -About the E-mail subject -When using broadcasting and sequential broadcasting If "No" is selected for "Insert Subject" in Mail Options, a subject with the fol- Broadcasting is used to send E-mail lowing contents is automatically in- when multiple addresses are speci- serted.
  • Page 503: Confirming Reception

    Smt4EN-PDU-F_FM.book Page 17 Monday, September 11, 2000 1:47 PM Transmission Confirming Reception When Confirm Reception is selected, a Reception Notice Request message is sent at the time of transmission. The receiver replies to this Reception No- tice Request by sending a Reception Notice.
  • Page 504: Transfer Request

    Smt4EN-PDU-F_FM.book Page 18 Monday, September 11, 2000 1:47 PM Internet Faxing Transfer Request Transfer requests allow you to make use of the Internet to reduce costs, particu- larly with long distance and international communications. There are two types of transfer request transmission: transfer request by E-mail and transfer request by fax (standard transfer request transmission).
  • Page 505: Transfer Request By E-Mail

    Smt4EN-PDU-F_FM.book Page 19 Monday, September 11, 2000 1:47 PM Transfer Request GFMCYP0N.eps End Receiver Transfer Station NIC FAX nicfax@abc.company.com G3FAX Telephone Network Internet G3FAX Transfer Requester This machine fax@abc.company.com Transfer Station nicfax@abc.company.com + Quick Dial (#01) input G3FAX Note Transfer Request by E-mail Transfer request transmissions sent to a fax machine that does Make sure that the Memory...
  • Page 506 Smt4EN-PDU-F_FM.book Page 20 Monday, September 11, 2000 1:47 PM Internet Faxing Press the {OK} key. Press the Quick Dial or Speed Dial that contains the Transfer Specify the end receiver. Station. You can specify a Quick Dial, Speed Dial, or Group Dial pro- Transf.
  • Page 507: Specifying Transfer Stations

    Smt4EN-PDU-F_FM.book Page 21 Monday, September 11, 2000 1:47 PM Transfer Request Specifying Transfer Stations You can only specify end receivers al- ready programmed in a Quick Dial, Speed Dial, or Group Dial. Quick Dial Following #, enter the two-digit Quick Dial code. For example, to specify the end re- ceiver assigned to Quick Dial code 01, enter: # 0 1...
  • Page 508: Reception

    Smt4EN-PDU-F_FM.book Page 22 Monday, September 11, 2000 1:47 PM Internet Faxing Reception Note Note For E-mail from a PC, alphabetic- If the indicator of the User Func- character text and TIFF-F images tion key assigned with the Auto are printed as they are. If you re- Mail Reception function is not lit, ceive non-alphabetic text, it may automatic E-mail reception will...
  • Page 509 Smt4EN-PDU-F_FM.book Page 23 Monday, September 11, 2000 1:47 PM Reception Press the {Start} key to check for Press the {Start} key. E-mail. If there is E-mail, the Communicat- If there is E-mail, the Communicat- ing indicator will light and the E- ing indicator will light and the E- mail will be printed.
  • Page 510: Routing Of Received Faxes

    Smt4EN-PDU-F_FM.book Page 24 Monday, September 11, 2000 1:47 PM Internet Faxing Routing of Received Faxes When a document is received, its SUB code is compared with Personal Codes registered in the fax machine and, if a match is found, the document is routed to the destination whose Personal Code is specified.
  • Page 511: Transfer Of Received Faxes

    Smt4EN-PDU-F_FM.book Page 25 Monday, September 11, 2000 1:47 PM Reception Transfer of Received Faxes This machine can automatically forward received faxes to other destinations registered in memory based on the Own Name, Own Fax Number or E-mail ad- dress of the fax originator. If an E-mail address is registered for the destination station, documents received can be forwarded as E-mail.
  • Page 512: Canceling Transmission Of An Internet Fax

    Smt4EN-PDU-F_FM.book Page 26 Monday, September 11, 2000 1:47 PM Internet Faxing Canceling Transmission of an Internet Fax Press 0 or 1 to select "Yes". While the Document is Being Scanned In Note If you do not want to cancel transmission, select "No". Press the {Stop} key.
  • Page 513: Reports And Lists

    Smt4EN-PDU-F_FM.book Page 27 Monday, September 11, 2000 1:47 PM Reports and Lists Reports and Lists The formats of most reports and lists are identical to those printed for the stan- dard fax functions. This section describes only reports and lists that have differ- ent formats.
  • Page 514: Journal

    Smt4EN-PDU-F_FM.book Page 28 Monday, September 11, 2000 1:47 PM Internet Faxing Journal Note The Journal is automatically printed out after each 50 transmissions and/or receptions. You can also print it out manually. See Chapter 2, "Printing the Journal" in the Advanced Features manual. ZCJR335N.eps * * * JOURNAL (JAN.19.
  • Page 515: Personal Code List

    Smt4EN-PDU-F_FM.book Page 29 Monday, September 11, 2000 1:47 PM Reports and Lists [TIME] Elapsed time. **' **" is shown if the elapsed time exceeds 99 minutes 59 sec- onds. [PAGE] Number of pages. *** is shown if the number of pages exceeds 999. [RESULT] All pages sent (fax transmission).
  • Page 516 Smt4EN-PDU-F_FM.book Page 30 Monday, September 11, 2000 1:47 PM Internet Faxing...
  • Page 517: Registering E-Mail Addresses

    Smt4EN-PDU-F_FM.book Page 31 Monday, September 11, 2000 1:47 PM 3. Registering E-mail Addresses Quick Dials Once an E-mail address is assigned to a Quick Dial key, you can specify the ad- dress by simply pressing this key. In addition, if label insertion is turned on, the name registered for this Quick Dial is printed automatically on the first page of the document.
  • Page 518 Smt4EN-PDU-F_FM.book Page 32 Monday, September 11, 2000 1:47 PM Registering E-mail Addresses Press the {OK} key. Enter the E-mail address, then press the {OK} key. Fax No. Press OK _kkkkkkkkkkkkkkkkkkk nicfax@abc.def.com Note Press the {OK} key. If a destination is already regis- tered it will be displayed.
  • Page 519 Smt4EN-PDU-F_FM.book Page 33 Monday, September 11, 2000 1:47 PM Quick Dials -Using Quick Dials to send E- mail: You can specify the destination E- mail address using Quick Dial keys as follows. Confirm that the Immediate Trans- mission indicator is not lit. Place your document face-down into the feeder, and make any scan settings you require.
  • Page 520: User Parameters

    Smt4EN-PDU-F_FM.book Page 34 Monday, September 11, 2000 1:47 PM Registering E-mail Addresses User Parameters User Parameters appear on the display as a series of on/off switches that can be used to configure a number of features. • When installation of options or functions requires other settings besides User Parameter settings, make the other settings first before making the User Pa- rameter settings.
  • Page 521 Smt4EN-PDU-F_FM.book Page 35 Monday, September 11, 2000 1:47 PM User Parameters Switch Item Settings Page Leave messages on POP *00: No P.22 “Recep- server after receiving tion” 01: Save all them (some types of E- 10: Save only errors mail server may not sup- port this feature).
  • Page 522 Smt4EN-PDU-F_FM.book Page 36 Monday, September 11, 2000 1:47 PM Registering E-mail Addresses The following table shows User Parameter switches that are used with Internet Fax mail. Switch Item Description Forwarding mark printing This setting specifies whether or not a forwarding mark should be appended to images of received E-mail that is for- warded or routed.
  • Page 523: Troubleshooting

    Smt4EN-PDU-F_FM.book Page 37 Monday, September 11, 2000 1:47 PM 4. Troubleshooting Error Messages Internet Fax Display Messages The following error messages appear on the display of this machine when a problem occurs. If the advice provided below does not solve the problem, con- tact your service representative.
  • Page 524 Smt4EN-PDU-F_FM.book Page 38 Monday, September 11, 2000 1:47 PM Troubleshooting Message Causes and Recommended Actions Network [10-04] • Mechanical malfunction has occurred. Contact your service rep- Error resentative. [10-30] [10-31] [10-32] [10-33] [10-34] [10-35] Network [11-30] The access point telephone number has not been set. Check that it is Error properly registered.
  • Page 525 Smt4EN-PDU-F_FM.book Page 39 Monday, September 11, 2000 1:47 PM 5. Appendix Specifications Network Public switched telephone network (PSTN) Private branch exchange (PBX) Transmit Function E-mail Scan Line Density 200 X 100 dpi, 200 X 200 dpi Document Size Letter/Legal (Documents wider than 8.5" are reduced for transmission.) Transmit Protocols Connection to provider: PPP connection...
  • Page 526 Smt4EN-PDU-F_FM.book Page 40 Monday, September 11, 2000 1:47 PM Appendix Communications Speed Communication 56000/54667/53333/52000/50667/49333/48000/46667/45333/44000/ Speed 42667/41333/40000/38667/37333/36000/34667/33333/32000/30667/ 29333/28000 bps (reception only) 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/ 9600/7200/4800/2400/1200/300 bps (transmission) Communication ITU-T V.34/V.32bis/V.32/V.22bis/V.22/V.21 Standard ITU-T V.90 Modulation/ FSK: 300 bps Demodulation DPSK: 1200 bps QAM: 9600/4800/2400 bps TCM: 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/ 9600/7200/4800/2400 bps...
  • Page 527 Smt4EN-PDU-F_FM.book Page 41 Monday, September 11, 2000 1:47 PM Received Images Received Images Here is an example of a fax message sent from this machine and received on a PC using Outlook E-mail software. RECIMG-N.eps Mail transmitted without specify- Subject ing a subject or a heading in the mail Shows the priority and subject specified options.
  • Page 528 Smt4EN-PDU-F_FM.book Page 42 Monday, September 11, 2000 1:47 PM INDEX Access Point Telephone Number , 5 File , 29 Address , 28 Forwarding , ii Administrator Address , 11 Functions Not Supported by E-mail Authorized Reception , ii Reception , ii Functions Not Supported by E-mail Auto Mail Reception , 2 Transmission , ii...
  • Page 529 Smt4EN-PDU-F_FM.book Page 43 Monday, September 11, 2000 1:47 PM Network , 39 TIFF-F , i Time , 28 , 29 Time Difference , 10 Transfer of Received Faxes , 25 Operation Panel , 2 Transfer Request , 18 Transfer Request by E-mail , 19 Transfer requester , 18 Transfer station , 18 Page , 29...
  • Page 530 Smt4EN-PDU-F_FM.book Page 44 Monday, September 11, 2000 1:47 PM MEMO USA H132...

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