Troubleshooting - HP Compaq Presario,Presario 7RPM11 Software Manual

Troubleshooting

The following tables provide information for Audio, Data, and Hardware
troubleshooting:
Symptom
Trouble recording audio CDs
Error message "End of user
area encountered on disc"
when recording audio CDs
Unable to record music from
stereo onto a CD-R/CD-RW
Buffer underrun when copying
files from the C or D drive to
the CD-R/CD-RW
Audio CD has pops and skips
Learning About Your just!burn CD-Rewritable (CD-RW) Software
AUDIO
Problem
Poor quality or
Wrong media type
Trying to record too much data to the
disc (maximum capacity is 74
minutes or 650 MB) or
Trying to record to a used disc
Attempting to use audio jack on
CD-R/CD-RW drive
Interruption in data streaming
Scratches or dust on source or
Read speed is too high or
Bad CD-R/CD-RW media
Solution
1. Ensure you are using CD-R media.
2. If CD-R media is being used, try a different
brand (media quality varies by manufacturer).
1. Verify that the length of total tracks to be
recorded does not exceed 74 minutes or 650
MB.
2. Try a new medium.
Audio jacks are drive-specific.
See tips on preventing buffer underruns.
1. Clean the original or source CD.
2. Use the Declick option (de-select) in
just!audio (Declick removes clicks and
scratches from the source audio).
1-27