NETGEAR Nighthawk M6 Pro User Manual
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NETGEAR Nighthawk M6 Pro User Manual

NETGEAR Nighthawk M6 Pro User Manual

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User Manual
Nighthawk M6 Pro, Nighthawk M6
Model
• MR6110
• MR6150
• MR6400
• MR6450
• MR6500
• MR6550
March 2024
202-12621-04
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR Nighthawk M6 Pro

  • Page 1 User Manual Nighthawk M6 Pro, Nighthawk M6 Model • MR6110 • MR6150 • MR6400 • MR6450 • MR6500 • MR6550 NETGEAR, Inc. March 2024 350 E. Plumeria Drive 202-12621-04 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
  • Page 3 Nighthawk M6 Pro, Nighthawk M6 6 GHz is available only when the device is powered by AC adapter connected to AC mains. The device cannot be used outdoors on 6 GHz, as required by FCC/IC rules. When using external antennas, their net gain (antenna + cable loss) must be less than what is specified in Table 3 and Table 4 in LTE and 5GNR transmission specifications on page 87 in Chapter 7, "Specifications"...

  • Page 4: Table Of Contents

    Power on your hotspot and finish setup........16 View the home screen..............17 Power off or restart your mobile hotspot........17 Manage your mobile hotspot with NETGEAR Insight Pro... 18 Chapter 2 Connect devices to the Internet Connect to WiFi using the SSID and password......21 Connect to WiFi using the QR code..........
  • Page 5 Nighthawk M6 Pro, Nighthawk M6 Enable or disable Guest WiFi............35 Change Guest WiFi settings............37 Change WiFi bands or enable dual-band WiFi......38 Disable or re-enable WiFi..............38 Change WiFi range................39 Change WiFi standby time.............. 39 Change power mode to optimize performance and battery life. 40 Enable or disable Airplane Mode...........
  • Page 6 Nighthawk M6 Pro, Nighthawk M6 Change power mode from the web user interface...... 63 Configure access controls from the web user interface....64 Configure website filters from the web user interface....65 Configure a WiFi schedule from the web user interface..... 66 Enable SIM security from the web user interface......
  • Page 7 Nighthawk M6 Pro, Nighthawk M6 Port specifications................93 Security specifications..............93 WiFi specifications................94 Environmental specifications............94...

  • Page 8: Chapter 1 Overview And Setup

    Overview and Setup This user manual is for the NETGEAR Nighthawk M6 5G WiFi 6 Mobile Hotspot Router and M6 Pro 5G mmWave WiFi 6E Mobile Hotspot Router. Figure 1. Nighthawk M6 Pro mobile hotspot router This manual describes how to manage your mobile hotspot router from the device user interface and web user interface.
  • Page 9 • Power on your hotspot and finish setup • Power off or restart your mobile hotspot • Manage your mobile hotspot with NETGEAR Insight Pro For more information about the topics covered in this manual, visit the support website at netgear.com/support.

  • Page 10: Nighthawk M6 Hardware Overview

    Nighthawk M6 Pro, Nighthawk M6 Nighthawk M6 hardware overview The Nighthawk M6 package includes your mobile hotspot, a battery, a USB-C charging cable, and a power adapter. Packages in some regions might include additional plug adapters. Figure 2. Nighthawk M6 package contents The Nighthawk M6 has a touch screen, a Home button, a Back button, and a Power button.

  • Page 11: Install Or Replace A Sim Card

    Nighthawk M6 Pro, Nighthawk M6 The Nighthawk M6 connectors are located on the rear panel. The connectors include a USB Type-C connector, an RJ45 Ethernet port, and two antenna ports. Figure 4. Nighthawk M6 connectors Install or replace a SIM card To use your mobile hotspot, you need to install a valid, activated nano SIM card with a data plan from your mobile provider.

  • Page 12: Set Up For Travel Or Fixed Use

    Nighthawk M6 Pro, Nighthawk M6 Figure 5. Nighthawk M6 SIM card installation To replace a SIM card: 1. Remove the mobile hotspot back cover by lifting the corners. 2. Remove the battery. 3. If a SIM card is already installed, slide the SIM card out of its slot.

  • Page 13: Travel Setup

    Nighthawk M6 Pro, Nighthawk M6 Travel setup To set up your mobile hotspot for travel usage, install and fully charge the battery before turning the device on. Charge the battery Your mobile hotspot battery comes partially charged. We recommend that you fully charge the battery before using your mobile hotspot away from home.

  • Page 14: Charging Best Practices

    Nighthawk M6 Pro, Nighthawk M6 Charging best practices Charging your mobile hotspot properly is important to ensure its longevity and maintain its performance. Here are some best practices to follow when charging your mobile hotspot: • Use the provided charging cable: To ensure the safety and performance of your mobile hotspot, always use the charging cable that came with the device.

  • Page 15: Set Up Plugged-In Mode For Fixed Usage

    Nighthawk M6 Pro, Nighthawk M6 Set up Plugged-In Mode for fixed usage Removing your Nighthawk M6's battery and plugging it into wall power enables Plugged-In Mode, which boosts performance and improves WiFi coverage. On M6 Pro models, the max Ethernet port speed is increased as well. See the following table for differences between models and regions when Plugged-In Mode is activated.

  • Page 16: Power On Your Hotspot And Finish Setup

    Power button to wake the screen. To power on your hotspot and finish setup: 1. Press and hold the Power button for two seconds. The NETGEAR logo displays and your mobile hotspot starts up. The welcome screen displays. 2. Tap Let's go.

  • Page 17: View The Home Screen

    Nighthawk M6 Pro, Nighthawk M6 View the home screen From your mobile hotspot's home screen, you can view your connection status, configure WiFi settings, view data usage details, and more. Figure 8. Home screen Table 2. Icons Icons Description Indicates the strength of the mobile broadband network signal.

  • Page 18: Manage Your Mobile Hotspot With Netgear Insight Pro

    Manage your mobile hotspot with NETGEAR Insight Pro You can manage your mobile hotspot with NETGEAR Insight Pro. Insight Pro is a cloud-based management platform that allows you to remotely manage, deploy, and configure enterprise mobile hotspot devices with complete visibility. Device profiles...
  • Page 19 Nighthawk M6 Pro, Nighthawk M6 For more information about NETGEAR Insight Pro, visit https://www.netgear.com/insight/mobile-hotspot. Overview and Setup User Manual...

  • Page 20: Chapter 2 Connect Devices To The Internet

    Connect devices to the Internet When you turn on your mobile hotspot, it automatically connects to the mobile broadband network in your area. To access the Internet on other devices, connect them to your mobile hotspot's WiFi or wired network. This chapter contains the following sections: •...

  • Page 21: Connect To Wifi Using The Ssid And Password

    Nighthawk M6 Pro, Nighthawk M6 Connect to WiFi using the SSID and password When your mobile hotspot is powered on, it broadcasts a WiFi network name (SSID) and password. You can connect to the Internet by selecting your hotspot's SSID and entering the password on your WiFi devices.

  • Page 22: Connect To Wifi Using Wi-Fi Protected Setup (Wps)

    Nighthawk M6 Pro, Nighthawk M6 To connect to WiFi using the QR code: 1. Quickly press and release the Power button to wake your mobile hotspot. The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays, with a QR code icon displayed to the right of the SSID and password.

  • Page 23: Connect A Computer To The Internet Using Tethering

    Nighthawk M6 Pro, Nighthawk M6 Connect a computer to the Internet using tethering You can connect a computer to your mobile hotspot using the included USB cable instead of connecting with WiFi or over Ethernet. This kind of cable connection is called tethering.
  • Page 24 Nighthawk M6 Pro, Nighthawk M6 NOTE: Your device must be set to Performance Mode or Plugged-In Mode to enable the Ethernet port. For more information about Power Mode settings, see Change power mode to optimize performance and battery life on page 40.

  • Page 25: Chapter 3 View Alerts, Sms Messages, And Usage Information

    View alerts, SMS messages, and usage information This chapter contains the following sections: • View alerts from your mobile hotspot • View SMS messages from your mobile hotspot • Delete an SMS message from your mobile hotspot • View data usage from your mobile hotspot •...

  • Page 26: View Alerts From Your Mobile Hotspot

    Nighthawk M6 Pro, Nighthawk M6 View alerts from your mobile hotspot Your mobile hotspot displays alerts on the LCD screen to inform you of device status changes. Alerts display as long as the cause of the alert is present. When the cause of an alert is resolved, the corresponding alert is removed automatically.

  • Page 27: Update Software And Firmware From An Update Available Alert

    Nighthawk M6 Pro, Nighthawk M6 Update software and firmware from an Update Available alert Your mobile hotspot automatically checks for new software and firmware updates. If an update becomes available, your hotspot displays an alert. Because software and firmware updates typically improve device performance and usability, we recommend that you update your hotspot whenever possible.

  • Page 28: Delete An Sms Message From Your Mobile Hotspot

    Nighthawk M6 Pro, Nighthawk M6 A list of received SMS messages displays. 4. Tap a message to read the full text. Delete an SMS message from your mobile hotspot You can delete SMS messages from your mobile hotspot when you are done reading them.

  • Page 29: View Mobile Broadband Network Status From Your Mobile Hotspot

    Nighthawk M6 Pro, Nighthawk M6 Your data usage and days remaining display. 4. (Optional) To reset your data usage counter, tap Reset. The data usage counter is reset to zero. View mobile broadband network status from your mobile hotspot You can view the status of your mobile broadband network from your mobile hotspot.

  • Page 30: View A List Of Connected Devices

    Nighthawk M6 Pro, Nighthawk M6 View a list of connected devices In addition to the network map of connected devices, you can also view a basic list of connected devices. To view a list of connected devices: 1. Quickly press and release the Power button to wake your mobile hotspot.
  • Page 31 Nighthawk M6 Pro, Nighthawk M6 The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > More > Software. The current firmware version displays. View alerts, SMS messages, and User Manual...

  • Page 32: Chapter 4 Adjust Network, Security, And Performance Settings

    Adjust network, security, and performance settings This chapter contains the following sections: • Connect through local WiFi or Ethernet to conserve data • Change the WiFi network name and password • Enable or disable Guest WiFi • Change WiFi bands or enable dual-band WiFi •...
  • Page 33 • Manually check for software and firmware updates • Enable or disable Ethernet • Enable or disable IP passthrough • Perform a factory reset • Change the displayed date format • Change the displayed time format • Change USB tethering settings •...

  • Page 34: Connect Through Local Wifi Or Ethernet To Conserve Data

    Nighthawk M6 Pro, Nighthawk M6 Connect through local WiFi or Ethernet to conserve data Your mobile hotspot supports WiFi offloading and Ethernet offloading, which can lower your device's cellular data usage and power consumption, along with other benefits: • WiFi offloading lets your mobile hotspot use a local WiFi Internet connection for data instead of your cellular network.

  • Page 35: Change The Wifi Network Name And Password

    Nighthawk M6 Pro, Nighthawk M6 WiFi or Ethernet offloading is active. Change the WiFi network name and password The WiFi network name (SSID) identifies your WiFi network and is visible to other WiFi-enabled devices. To change the WiFi network name and password from your mobile hotspot: 1.
  • Page 36 Nighthawk M6 Pro, Nighthawk M6 3. Tap WiFi > Guest WiFi. The Guest WiFi page displays. 4. Tap the OFF button. A pop-up informs you that the WiFi is restarting to enable Guest WiFi. 5. Tap Ok. Guest WiFi is enabled. Tap the Guest WiFi icon to view the Guest WiFi connection QR code and login credentials.

  • Page 37: Change Guest Wifi Settings

    Nighthawk M6 Pro, Nighthawk M6 Change Guest WiFi settings When Guest WiFi is enabled, your mobile hotspot displays additional settings for the Guest WiFi network. You can change the Guest WiFi network name and password. You can also choose to randomly generate a Guest WiFi password.

  • Page 38: Change Wifi Bands Or Enable Dual-Band Wifi

    Nighthawk M6 Pro, Nighthawk M6 Change WiFi bands or enable dual-band WiFi By default, your mobile hotspot only broadcasts a WiFi signal on the 5 GHz band. Depending on your WiFi needs, you can also broadcast on the 2.4 GHz band, which is slower but has better range.

  • Page 39: Change Wifi Range

    Nighthawk M6 Pro, Nighthawk M6 4. To disable WiFi, tap ON > Ok. WiFi is disabled. 5. To re-enable WiFi after disabling it, tap OFF > Ok. WiFi is enabled. Change WiFi range Broadcasting WiFi at a longer range requires more power from your mobile hotspot's battery.

  • Page 40: Change Power Mode To Optimize Performance And Battery Life

    Nighthawk M6 Pro, Nighthawk M6 The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap WiFi > Options > WiFi Standby. The WiFi Standby page displays. 4. Tap a WiFi standby option.

  • Page 41: Enable Or Disable Airplane Mode

    Nighthawk M6 Pro, Nighthawk M6 The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Power Mode. The Power Mode menu displays. 4. Select a power mode that suits your needs. Enable or disable Airplane Mode You can turn on Airplane Mode to disable cellular service, but keep your WiFi or Ethernet connection active.

  • Page 42: Enable Or Disable A Wifi Schedule

    Nighthawk M6 Pro, Nighthawk M6 The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > Security > Screen Lock. The Screen Lock page displays. 4. Tap OFF. Your mobile hotspot prompts you to enter and confirm a four-digit passcode.

  • Page 43: Configure Access Point Names (Apns)

    Nighthawk M6 Pro, Nighthawk M6 4. Tap OFF > Ok. Your WiFi schedule is enabled. 5. To disable a WiFi schedule after enabling it, tap ON > Ok from the Schedule page. Your WiFi schedule is disabled. Configure access point names...
  • Page 44 Nighthawk M6 Pro, Nighthawk M6 To add a new APN: 1. Quickly press and release the Power button to wake your mobile hotspot. The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > Mobile > APN.

  • Page 45: Edit An Apn Entry

    Nighthawk M6 Pro, Nighthawk M6 Edit an APN entry To edit an APN entry: 1. Quickly press and release the Power button to wake your mobile hotspot. The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays.

  • Page 46: Enable Or Disable Roaming Data

    Nighthawk M6 Pro, Nighthawk M6 Enable or disable roaming data By default, your mobile hotspot does not use roaming data on the cellular data plan linked to your SIM card. Roaming data might be subject to additional fees or costs from your cellular carrier.

  • Page 47: Adjust Screen Brightness

    Nighthawk M6 Pro, Nighthawk M6 • 4G + 5G: Your mobile hotspot connects to the best available band, whether 4G or 5G. • 4G: Your mobile hotspot only connects to the 4G band. 5. Tap Ok. Your band setting is saved.

  • Page 48: Hide Or Show Wifi Credentials On The Home Screen

    Nighthawk M6 Pro, Nighthawk M6 4. Tap a screen timeout option. The minimum setting is Never, and the maximum setting is 10 minutes. 5. Tap Ok. Your screen timeout setting is saved. Hide or show WiFi credentials on the Home screen By default, your mobile hotspot displays its WiFi network name (SSID) and password on the Home screen for convenient reference when connecting your WiFi devices.

  • Page 49: Manually Check For Software And Firmware Updates

    Nighthawk M6 Pro, Nighthawk M6 To change the user interface language: 1. Quickly press and release the Power button to wake your mobile hotspot. The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays.

  • Page 50: Enable Or Disable Ethernet

    Nighthawk M6 Pro, Nighthawk M6 • If an upgrade is available and you want to install it, tap the Update now button to install the update. • To postpone the update, tap Postpone. If you tap Update now, the update proceeds.

  • Page 51: Enable Or Disable Ip Passthrough

    Nighthawk M6 Pro, Nighthawk M6 Enable or disable IP passthrough Depending on how you use your mobile hotspot, you might want to enable IP passthrough. When IP passthrough is enabled, your mobile hotspot takes the IP address that your cellular service provider assigned to your device and passes it through to a connected device.

  • Page 52: Change The Displayed Date Format

    Nighthawk M6 Pro, Nighthawk M6 Your mobile hotspot prompts you to confirm the factory reset. 5. Tap Confirm. Your mobile hotspot restarts with factory settings. Change the displayed date format Your mobile hotspot is initially set to display a date format that is common for your region.

  • Page 53: Change Usb Tethering Settings

    Nighthawk M6 Pro, Nighthawk M6 Change USB tethering settings By default, your mobile hotspot has USB tethering enabled so that you can connect computers to the Internet with a USB cable instead of WiFi or Ethernet. You can optionally disable USB tethering entirely, or restrict Internet connections exclusively to USB tethering.
  • Page 54 Nighthawk M6 Pro, Nighthawk M6 The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > More > GPS. The GPS page displays. 4. Tap the slider button to enable or disable GPS.

  • Page 55: Chapter 5 Access The Web User Interface

    Access the web user interface This chapter contains the following sections: • Log in to the web user interface • View SMS messages from the web user interface • Delete an SMS message from the web user interface • View details about your mobile hotspot from the web user interface •...
  • Page 56 • View data usage from the web user interface • Configure cellular settings from the web user interface • Configure access point names (APNs) from the web user interface • Configure port forwarding from the web user interface • Configure port filtering from the web user interface •...

  • Page 57: Log In To The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Log in to the web user interface Your mobile hotspot comes configured and ready to use. In addition to using the LCD touch screen to change basic settings, you can use the web user interface to manage advanced settings.

  • Page 58: View Details About Your Mobile Hotspot From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 To delete an SMS message from the web user interface: 1. From the web user interface dashboard, select Messages. A list of messages displays, showing the first portion of the text. 2. Select a message and click or tap Delete.

  • Page 59: Change Wifi Band Settings From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 The Internet page displays. 2. Click or tap WiFi + Cellular to enable WiFi offloading, or Ethernet + Cellular to enable Ethernet offloading. 3. Click or tap Apply. A message displays telling you that to save this change, your device must restart WiFi connections.

  • Page 60: Change Wifi Network Name, Password, Encryption, Or Channel Settings From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Change WiFi network name, password, encryption, or channel settings from the web user interface The WiFi network name (SSID) identifies your WiFi network and is visible to other WiFi-enabled devices. From the web user interface, you can change the SSID, password, WiFi encryption type, and broadcast channel settings.

  • Page 61: Change Wifi Standby, Range, Bandwidth, And Info Display Settings From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 If you changed the SSID or password, your previously connected WiFi devices must reconnect using the new credentials. Change WiFi standby, range, bandwidth, and info display settings from the web user interface To change WiFi standby, range, bandwidth, and info display settings from the web user interface: 1.

  • Page 62: Enable Or Disable Guest Wifi From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Enable or disable Guest WiFi from the web user interface You can turn on Guest WiFi to share your Internet connection with temporary visitors on a separate connection from your personal WiFi devices. Guest WiFi is disabled by default.

  • Page 63: Change Guest Wifi Settings From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Change Guest WiFi settings from the web user interface When Guest WiFi is enabled, your mobile hotspot's web user interface displays additional settings for the Guest WiFi network. You can change the Guest WiFi network name, password, encryption, and channel settings.

  • Page 64: Configure Access Controls From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 • Balanced: Best battery life. • Performance: Best performance on battery. • Plugged In: Max performance with battery removed. Table 4. Power Manager Profile Settings Balanced Performance Plugged In LCD on 1 minute 1 minute...

  • Page 65: Configure Website Filters From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 To configure access controls from the web user interface: 1. From the web user interface dashboard, select Settings > Security > Access Controls. The Access Controls page displays. 2. Select the Enable check box. 3. Using the Filter Type drop-down, select Allow List or Block List.

  • Page 66: Configure A Wifi Schedule From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 a. Select its check box. b. Click the Edit icon. c. Enter the changes. 6. To remove a website from the list, select its check box and then click or tap Delete. The website is removed from the list.

  • Page 67: Enable Sim Security From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Enable SIM security from the web user interface You can create another level of security by configuring a PIN that you must enter each time that you power on your mobile hotspot. To enable SIM security from the web user interface: 1.

  • Page 68: Back Up Mobile Hotspot Settings From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Back up mobile hotspot settings from the web user interface You can back up and restore settings. Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices.

  • Page 69: Factory Reset Your Mobile Hotspot From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Factory reset your mobile hotspot from the web user interface To factory reset your mobile hotspot from the web user interface: 1. From the web user interface dashboard, select Settings > Administration > Factory Reset.

  • Page 70: Disable Or Re-Enable The Dhcp Server Feature From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Disable or re-enable the DHCP server feature from the web user interface By default, your mobile hotspot acts as a DHCP server. The server assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

  • Page 71: Configure Cellular Settings From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 3. (Optional) To set a regular reset date or data plan limit, select the appropriate check box and enter or select your desired values. 4. Click or tap Apply. Your settings are saved. Configure cellular settings from the...

  • Page 72: Select An Apn To Use

    Nighthawk M6 Pro, Nighthawk M6 The APN page displays. 3. Specify the APN name. The APN name is a label for display in the UI. 4. Specify the APN. This step specifies the APN as defined by the carrier. 5. Change the PDP (data protocol), if necessary: •...

  • Page 73: Remove An Apn Entry

    Nighthawk M6 Pro, Nighthawk M6 Remove an APN entry To remove an APN entry: 1. From the web user interface dashboard, select Settings > Advanced > Cellular. The Cellular page displays. 2. Select the box to the left of the APN.

  • Page 74: Configure Port Filtering From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 Your settings are saved. Configure port filtering from the web user interface You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security.

  • Page 75: Enable Or Disable Vpn Passthrough From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 period reduces power consumption and might increase your mobile hotspot's battery life. To change display settings from the web user interface: 1. From the web user interface dashboard, select Settings > Advanced > Device. The Device page displays.

  • Page 76: Configure A Dmz Server From The Web User Interface

    Nighthawk M6 Pro, Nighthawk M6 If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging, keep UPnP enabled, which is its default setting. When UPnP is disabled, the router does not allow any device to automatically control router resources, such as port forwarding.
  • Page 77 Nighthawk M6 Pro, Nighthawk M6 NOTE: IPv6 addresses are not supported. 4. Click or tap Apply. Your settings are saved. Access the web user interface User Manual...

  • Page 78: Chapter 6 Troubleshooting

    Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. This chapter covers the following topics: • View alerts • Extend battery life • Improve reception with an external antenna • Factory reset your mobile hotspot...

  • Page 79: View Alerts

    Nighthawk M6 Pro, Nighthawk M6 View alerts Your mobile hotspot displays alerts to advise you of device status changes. SIM Error — Check SIM or SIM Not Installed Ensure that your cellular data carrier’s SIM card is fully inserted in your mobile hotspot's SIM card slot.
  • Page 80 Nighthawk M6 Pro, Nighthawk M6 Your mobile hotspot has specific heat limits for each operating mode. Removing the battery and plugging your mobile hotspot in raises its temperature limits, as it doesn’t need to limit heat as much to protect the battery. Exceeding these limits results in reduced performance, stability issues, or even automatic shutdown.

  • Page 81: Extend Battery Life

    This can help reduce the heat generated by the device. • Install firmware updates: Keep your mobile hotspot’s firmware up to date. NETGEAR firmware updates can include performance optimizations and thermal management improvements, ensuring the best performance for your device.
  • Page 82 NOTE: If you have more than 2 bars of reception, using an external antenna might decrease your reception due to interference. NETGEAR mobile hotspots and fixed wireless devices are all equipped with two TS-9 connectors for use with external antennas. The NETGEAR Omnidirectional MIMO Antenna comes with two SMA to TS-9 adapters so that it can work with devices that have either SMA or TS-9 connectors.

  • Page 83: Factory Reset Your Mobile Hotspot

    Nighthawk M6 Pro, Nighthawk M6 Factory reset your mobile hotspot You can reset your mobile hotspot to the factory settings. This is useful if you reset the admin login password for the web user interface and forgot the new password, or if you want to set up your mobile hotspot in a different way.

  • Page 84: Appendix A Specifications

    Specifications This appendix covers the following topics: • Battery specifications • Nighthawk M6 and M6 Pro LCD display specifications • Mechanical specifications • LTE and 5GNR transmission specifications • Features for Nighthawk M6 product family • GPS support • Package contents •...

  • Page 85: Battery Specifications

    Nighthawk M6 Pro, Nighthawk M6 Battery specifications Battery specifications: • Removable Li-ion battery • Up to 9 hours of continuous usage NOTE: 9 hours of battery life was tested by streaming YouTube for 1 hour, followed by 30 minutes of idle time, repeated for over 9 hours.

  • Page 86: Nighthawk M6 And M6 Pro Lcd Display Specifications

    Nighthawk M6 Pro, Nighthawk M6 Nighthawk M6 and M6 Pro LCD display specifications The following table indicates the Nighthawk M6 and M6 Pro LCD display specifications. Table 5. Display specifications Device Display Type Nighthawk M6 (MR6100, 2.4 in. (6.1 cm) LCD touch...

  • Page 87: Mechanical Specifications

    Nighthawk M6 Pro, Nighthawk M6 Mechanical specifications Table 6. Physical dimensions Parameter Dimension Weight 250 g (.55 lb) with battery Length 105 mm (4.15 in.) Width 105 mm (4.15 in.) Thickness 21mm (0.84 in.) excluding the feet, which are 0.55 mm high (0.2 in.)
  • Page 88 Nighthawk M6 Pro, Nighthawk M6 Table 7. LTE transmission characteristics for MR6150 and MR6550 (Continued) Frequency (MHz) Bands Ext Ant Gain (dBi) 3400-3600 -0.23 3550-3700 0.17 1710-1780 663-698 Table 8. LTE transmission characteristics for MR6400 Frequency (MHz) Bands Ext Ant Gain...
  • Page 89 Nighthawk M6 Pro, Nighthawk M6 Table 9. LTE transmission characteristics for MR6500 Frequency (MHz) Bands Ant1 Ant2 Ext Ant Gain Gain Gain (dBi) (dBi) (dBi) 1850-1910 0.67 0.45 1710-1755 0.67 0.54 824-849 -0.88 -1.60 2500-2570 0.39 -0.53 698-716 -0.83 -1.60 788-798 -0.83...
  • Page 90 Nighthawk M6 Pro, Nighthawk M6 Table 11. 5GNR transmission characteristics for MR6400 Frequency (Mhz) Bands Ext Ant Gain (dBi) 1850-1919 824-849 698-716 788-798 1850-1915 2305-2315 1.05 2496-2690 3550-3700 0.17 1710-1780 663-698 3300-3550, 3700-4200 Table 12. 5GNR transmission characteristics for MR6500...

  • Page 91: Features For Nighthawk M6 Product Family

    Nighthawk M6 Pro, Nighthawk M6 Table 13. 5GNR transmission characteristics for MR6550 (Continued) Frequency (Mhz) Bands Ext Ant Gain (dBi) 2305-2315 1.05 2570-2620 2496-2690 3550-3700 0.17 1710-1780 663-698 3300-3550, 3700-4200 4 (FCC), 0.17 (ISED) 3300-3800 4 (FCC), 0.17 (ISED) Features for Nighthawk M6 product...

  • Page 92: Gps Support

    Feature Support To view tables that show the WiFi 6E (6 GHz) and 2.5G BaseT Ethernet feature support for Nighthawk M6 devices, visit https://kb.netgear.com/000065402/ or use the camera app on your mobile device to select the following QR code. GPS support Some Nighthawk M6 devices provide GPS support.
  • Page 93 Nighthawk M6 Pro, Nighthawk M6 • Nighthawk M6 Pro or Nighthawk M6 mobile hotspot • Removable lithium ion battery • AC power adapter • USB Type-C cable • Quick Start Guide • Safety leaflet NOTE: Packages in some regions might include additional plug adapters.
  • Page 94 Nighthawk M6 Pro, Nighthawk M6 WiFi specifications WiFi support • WiFi 802.11a/b/g/n/ac/ax/axe, 2x2 MIMO • 2.4/5/6 GHz Standalone The following restrictions apply in AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT/NL/NO/PL/PT /RO/SI/SK/TR/FI/SE/CH/UK(NI)/HR/HK: • Operation in 5150MHz to 5350MHz is restricted to indoor use only. • This device is restricted to indoor use only when operating in the 5945MHz to 6425MHz band (to the extent that these frequencies are made available).

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