Packaging and transporting guidelines..................................................................................................................................................................... 26
Accessing support information .......................................................................................................................................................................................27
Component replacement procedures ....................................................................................................................................................................... 29
Preparation for disassembly.................................................................................................................................................................................. 29
Bottom cover ..................................................................................................................................................................................................................... 29
Battery..................................................................................................................................................................................................................................... 31
Solid-state drive............................................................................................................................................................................................................... 32
Memory modules............................................................................................................................................................................................................ 34
WLAN module....................................................................................................................................................................................................................36
Fans ..........................................................................................................................................................................................................................................38
Speakers............................................................................................................................................................................................................................... 39
Touchpad ..............................................................................................................................................................................................................................40
USB/audio board .............................................................................................................................................................................................................. 41
Heat sink ............................................................................................................................................................................................................................... 42
System board .................................................................................................................................................................................................................... 44
IR board...................................................................................................................................................................................................................................47
Display assembly.............................................................................................................................................................................................................47
Top cover with keyboard ............................................................................................................................................................................................56
6 Using Setup Utility (BIOS)...........................................................................................................................................................................................................58
Starting Setup Utility (BIOS)...............................................................................................................................................................................................58
Updating Setup Utility (BIOS).............................................................................................................................................................................................58
Determining the BIOS version...............................................................................................................................................................................58
Preparing for a BIOS update .................................................................................................................................................................................. 59
Downloading a BIOS update ....................................................................................................................................................................... 59
Installing a BIOS update ................................................................................................................................................................................. 59
7 Using HP PC Hardware Diagnostics.................................................................................................................................................................................... 61
only) ............................................................................................................................................................................................................................... 62
Using HP PC Hardware Diagnostics UEFI ................................................................................................................................................................63
Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products
only)...........................................................................................................................................................................................................................................64
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