Troubleshooting For Hearing Aids - Miracle-Ear ENERGY 5 User Manual

Symbols on the device or packaging
According to IEC 60601-1, the applied parts of this
device are classified as type B.
Keep dry during transportation.
Temperature during transportation. Read more in
section "Operating, transport and storage conditions".
Relative humidity during transportation. Read more in
section "Operating, transport and storage conditions".
Atmospheric pressure during transportation. Read more
in section "Operating, transport and storage conditions".
Medical device.
Compatible with Qi-certified wireless chargers.
Charger data
Under the removable silicone lining in the lid of the charger
is a label with symbols, serial number, CE mark and legal
manufacturer of the charger. Lift the lining from the lid with
your fingernail and pull it off. To reinsert, press around the
edges.
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Troubleshooting for hearing aids

Problem and possible solutions
Sound is weak.
●
Increase the volume.
●
Charge the hearing aid.
●
Clean or exchange the ear piece.
Hearing aid emits whistling sounds.
●
Reinsert the ear piece until it fits securely.
●
Decrease the volume.
●
Clean or exchange the ear piece.
Sound is distorted.
●
Decrease the volume.
●
Charge the hearing aid.
●
Clean or exchange the ear piece.
Hearing aid emits signal tones.
●
Charge the hearing aid.
Hearing aid does not work.
●
Turn the hearing aid on.
●
Charge the hearing aid. Observe also the status LEDs on the
charger.
Consult your Hearing Care Professional if you encounter further
problems.
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