When The Machine Cannot Be Operated Due To A Problem With The User Certificate - Ricoh MP C407 Series User Manual

10. Troubleshooting
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Message
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
"The group destination
cannot be selected because
it contains a destination with
a encryption certificate that
is not currently valid."
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.)
"XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
(XXX and YYY indicate the
user action.)
198
Cause
The user certificate
(destination certificate) has
expired.
The user certificate
(destination certificate) has
expired.
The user certificate
(destination certificate) has
expired.
The device certificate (S/
MIME) has expired.
There is no device certificate
(S/MIME), or the certificate
is invalid.
Solution
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see "Protecting
Communication Paths via a Device
Certificate", Security Guide.
For details about the device certificate
(S/MIME), see "Protecting
Communication Paths via a Device
Certificate", Security Guide.