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Ricoh Meeting 360 V2 Operating Instructions Manual

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Operating Instructions
For safe and correct use, be sure to read Safety Information separately
provided before using the machine.

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Summary of Contents for Ricoh Meeting 360 V2

  • Page 1 Operating Instructions For safe and correct use, be sure to read Safety Information separately provided before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Read This First How to Read This Manual ..................... 3 Symbols..........................3 Notes ..........................3 Disclaimer .......................... 3 Remarks ..........................4 2. Setting Up the Device Checking the Package Contents................... 5 Names and Functions of the Components ................7 Front ...........................
  • Page 4 3. Using RICOH Meeting 360 Apps About RICOH Meeting 360 Apps ..................25 Operating Requirements for RICOH Meeting 360 Apps ..........25 Installation .......................... 27 Uninstallation ........................28 Screen Configuration ......................29 Basic Operations ......................... 32 Starting RICOH Meeting 360 Apps ................. 32 Changing the Screen Layout ...................

  • Page 5: Read This First

    1. Read This First How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.

  • Page 6: Remarks

    1. Read This First Remarks The application of this product does not include sound recording and video recording features.

  • Page 7: Setting Up The Device

    2. Setting Up the Device This chapter describes the operating requirements and necessary setups for this device and how to use it. Checking the Package Contents This product includes the items listed below. Check that they are all included. USB cable (Type-C to C, USB3.1) x 2 ⚫...
  • Page 8 2. Setting Up the Device The shape of the power cord plug varies, depending on the country where this device is used.

  • Page 9: Names And Functions Of The Components

    Names and Functions of the Components Names and Functions of the Components Front Power button Use this to restart the device or to put the device into standby. USB Type-C port There are two USB ports. You can connect a USB cable to either one of them to: - Connect this device to a computer, or - Supply power from a power outlet to the device via the AC adapter connected.

  • Page 10: Top

    2. Setting Up the Device The speaker is embedded into the device's side area. [+] and [-] keys Use these to adjust the speaker volume on this device. There are two pairs of these keys on two different positions on the device's side area.

  • Page 11: Operating Environment

    Operating Environment Operating Environment Installation Requirements Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or ⚫ containers holding water or any other liquids, on or close to this machine. Fire or electric shock could result from spillage or if such objects or substances fall inside this machine.
  • Page 12 2. Setting Up the Device Do not place or store the machine in a location where direct sunlight or heat ⚫ generation might occur. The heat may deform or wear out the exterior parts or negatively affect internal parts. Doing so could result in fire. Do not place the power cord and connection cable in a way that might cause ⚫...

  • Page 13: Preventing The Deterioration Of Sound Quality

    Operating Environment Preventing the deterioration of sound quality Keep objects that may cause the sound quality to deteriorate away from the ⚫ microphone or speaker. Blocking both the microphone and speaker may cause the sound quality to ⚫ deteriorate. Do not place devices that generate noise, such as projectors or computers, near the ⚫...

  • Page 14: Necessary Setups

    2. Setting Up the Device Necessary Setups The device connected to a computer can be used as a Web camera and a microphone speaker. Connecting to a Power Outlet Do not use any power sources other than those that match the specifications ⚫...
  • Page 15 Necessary Setups Do not handle the power cord plug with wet hands. Doing so can result in electric ⚫ shock. After disconnecting the AC adapter, make sure to also disconnect the power plug ⚫ from the wall outlet. Do not allow conductive objects (such as metal, pencil lead, etc.) and dust to ⚫...
  • Page 16 2. Setting Up the Device Use the supplied AC adapter indoors. ⚫ Do not remove from the device the USB cable connected to the AC adapter when the ⚫ power indicator on this device is lit or flashing. However, when the power indicator is flashing slowly, you can safely remove the USB cable.

  • Page 17: Connecting To A Computer

    Necessary Setups If you use a computer that is capable of supplying 15 W of power or higher via the ⚫ USB cable, simply connect the device to the computer to start using it. You do not need to connect it to a power outlet. For more information, see page page15”Connecting to a Computer without Power Supply from a Power Outlet”.

  • Page 18: Connecting The Ethernet Cable For Firmware Update

    2. Setting Up the Device The maximum speaker volume of the device is limited to approx. 90%. ⚫ Connecting the Ethernet Cable for Firmware Update To update the device's firmware, you need to connect the device to a network by connecting the Ethernet cable or by using a wireless LAN.

  • Page 19: Using This Device

    Using This Device Using This Device Starting Up the Device 1. Press the Power button when the device is in standby. The device starts up, and the power indicator turns on. When you connect this device to a power outlet via a USB cable, the device turns on ⚫...

  • Page 20: Adjusting The Speaker Volume

    2. Setting Up the Device Adjusting the Speaker Volume 1. Press the [+] and [-] keys to adjust the volume. To turn up the volume, press the [+] key. To turn down the volume, press the [-] key. Muting the Microphones 1.

  • Page 21: Switching Between Layout Contents For Video From The Camera

    Using This Device Switching between Layout Contents for Video from the Camera 1. Press the [Screen Layout Switching] key. You can switch between layout contents for video from the camera as follows: When Pin Screen is off ⚫ You can switch between the following two different screen displays: Top and bottom panoramic images display ⚫...
  • Page 22 2. Setting Up the Device Speaker close-up display ⚫ No speaker close-up display ⚫...

  • Page 23: Finishing Use Of The Device

    Finishing Use of the Device Finishing Use of the Device Follow the steps to finish using the device. If the device is operating, press the Power button first and wait until the device is in ⚫ standby. Removal from the Power Outlet 1.

  • Page 24: Removal From The Computer

    2. Setting Up the Device Removal from the Computer 1. Remove the USB cable from the computer. 2. Remove the USB cable from the device. Removing the Ethernet Cable 1. If the Ethernet cable is connected, first remove the Ethernet cable from the communication device.

  • Page 25: Led Indicators

    LED Indicators LED Indicators This section describes the different states indicated by the LEDs on the device. LEDs on the top Microphone ON indicators (blue): One, located at three different positions Turns on, depending on the state State LED display Microphone ON Other state than above Microphone Mute indicators (red): Five, i.e., five located at two different...
  • Page 26 Camera LED Camera state indicator (blue) LEDs turn on, depending on the state State LED display The computer connected to the device displays video from its camera via web meeting applications or via RICOH Meeting 360 Apps. Other state than above...

  • Page 27: Using Ricoh Meeting 360 Apps

    This chapter provides the basics on how to use RICOH Meeting 360 Apps. About RICOH Meeting 360 Apps RICOH Meeting 360 Apps allows you to change the layout of images for the location when having a Web meeting over the Internet or to configure a variety of settings for the device.
  • Page 28 3. Using RICOH Meeting 360 Apps Memory 4 GB minimum Available space: 1 GB or more...

  • Page 29: Installation

    Follow the steps below to install this application: To install this application, log in to the computer with administrator privileges. ⚫ 1. Access the following RICOH website, and then search for the download page of your product. https://support.ricoh.com/bb/html/dr_ut_e/rcn1/model/m360/m360.htm 2. Download the appropriate installation file from Software Download.

  • Page 30: Uninstallation

    1. From the Start menu, open [Settings] and click [Apps]. 2. From the "Apps & features" list or the "Installed apps" list, select "RICOH Meeting 360 Apps", and then click [Uninstall].

  • Page 31: Screen Configuration

    Screen Configuration Screen Configuration This section describes the screen components of the top screen of this application and how to use them. Top screen Operations menu Displays the following menus of this application [Device Operations] ⚫ Displays the top screen of this application [Device Settings] ⚫...
  • Page 32 3. Using RICOH Meeting 360 Apps Click to display a panoramic image at the top of the screen and a pinned and speaker image at the bottom. You can change the screen layout also by pressing the [Screen Layout Switching] key on this device. For more information, see page19”Switching...
  • Page 33 Screen Configuration [Execute] in "Initialize Device Settings": When clicked, the device settings are ⚫ initialized. [Execute] in "Get Device Logs": When clicked, the device logs are retrieved. ⚫ Device logs may be requested when contacting our support center. Usually, this does not occur.

  • Page 34: Basic Operations

    3. Using RICOH Meeting 360 Apps Basic Operations Starting RICOH Meeting 360 Apps To hold a meeting with this application, start this application and a Web meeting application. Do not use "Run as administrator" to start this application. ⚫ 1. Start this application.

  • Page 35: Changing The Screen Layout

    Basic Operations Changing the Screen Layout You can use an on-screen button to change the screen layout. You can change the screen layout even during a meeting. The following different screen layout options are available: To display two panoramic images when Pin Screen is off: Use this if you do not use screen pinning.
  • Page 36 3. Using RICOH Meeting 360 Apps For information about how to configure the front view, see page36”Configuring the Front View”. If a speaker is recognized by this device, the speaker is extracted from the ⚫ panoramic image and displayed at the bottom of the screen.

  • Page 37: Configuring Pin Screen

    Basic Operations To suppress a speaker image when Pin Screen is on: A pinned image is always displayed inside a frame. ⚫ For information about how to configure Pin Screen, see page35”Configuring Pin Screen”. The extracted speaker from the panoramic image will not be shown. ⚫...

  • Page 38: Configuring The Front View

    3. Using RICOH Meeting 360 Apps 2. Click [Pin Screen] to enable or disable Pin Screen. When the switch is at the right position, Pin Screen is enabled, and when at the left position, Pin Screen is disabled. 3. Adjust the [Size] slider to configure the screen size for Pin Screen.

  • Page 39: Ending Ricoh Meeting 360 Apps

    Basic Operations 3. Click [OK]. Ending RICOH Meeting 360 Apps 1. Close the Web meeting application. 2. Click [×] at the upper right of the screen of this application. The application closes.

  • Page 40: Configuring The Device Settings

    3. Using RICOH Meeting 360 Apps Configuring the Device Settings On the left-hand menu of this application, click [Device Settings] to display the Device Settings screen. The Device Settings screen provides links to various settings screens at the left-hand menu.
  • Page 41 Configuring the Device Settings Setting Description Initial Required/Optional value Obtain IP Select whether to automatically Enable Address configure the network. If "Obtain IP Address Automatically If this is disabled, enter the Automatically" is following information: disabled, "IP Address", "Subnet Mask", and IP Address ⚫...
  • Page 42 3. Using RICOH Meeting 360 Apps Setting Description Initial Required/Optional value Obtain IP Select whether to automatically Enable Address configure the network. If "Obtain IP Address Automatically If this is disabled, enter the Automatically" is following information: disabled, "IP Address", "Subnet Mask", and...

  • Page 43: Configuring The Firmware Update Settings

    Configuring the Device Settings Setting Description Initial Required/Optional value If a proxy server is used, enter the IP address or host name of the server. If an automatic configuration script is used, enter its URL. Port Number ⚫ User Name ⚫...

  • Page 44: Configuring The Administrator Password

    3. Using RICOH Meeting 360 Apps To update the firmware, connect this device to the network first. ⚫ Do not put this device into standby or remove the USB cable connected to the AC ⚫ adapter during firmware update. Be careful to ensure that the network connection is not interrupted during firmware update.

  • Page 45: Troubleshooting

    4. Troubleshooting This chapter describes the problems that can occur when using this device and RICOH Meeting 360 Apps, as well as their possible causes and actions to take. Problems Starting or Stopping the Device Problem Cause Solution The USB cable is...
  • Page 46 4. Troubleshooting Problem Cause Solution The USB cable might Check that the USB cable is ⚫ ⚫ be damaged. connected to the device correctly. The device might be ⚫ damaged. Check that the AC adapter is ⚫ correctly connected to the power outlet.
  • Page 47 Problems Starting or Stopping the Device Problem Cause Solution 4. When the power indicator turns on, press the Power button again. If the problem persists, contact your service representative.

  • Page 48: Problems Using The Device

    4. Troubleshooting Problems Using the Device Problem Cause Solution The device gets too hot to The device might be Remove the AC adapter from the touch. damaged. power outlet, and then contact your service representative. The microphone does not The microphone Unmute the microphone.
  • Page 49 Problems Using the Device Problem Cause Solution Speaker sound is The USB cable might For information about how to ⚫ interrupted. not be connected turn up the speaker volume, correctly. ”Adjusting the see page18 Speaker Volume” The network to which ⚫...
  • Page 50 Change the orientation of the ⚫ noise. In such an device or change the front environment, a position on RICOH Meeting 360 speaker might not be Apps. recognized, or a person that is not For information about how to...
  • Page 51 Problems Using the Device Problem Cause Solution A person that is not 1. Press the Power button. ⚫ speaking might be 2. From the device, remove recognized in the USB cable connected response to sound to the AC adapter if you from the speaker.

  • Page 52: Problems Using Ricoh Meeting 360 Apps

    4. Troubleshooting Problems Using RICOH Meeting 360 Apps Problem Cause Solution RICOH Meeting 360 Apps The installation file Obtain the installation file ⚫ ⚫ cannot be installed. might be damaged. again, and then try to install the application again. The operating system ⚫...
  • Page 53 Problems Using RICOH Meeting 360 Apps Problem Cause Solution Desiring to configure a No proxy was configured Use the following steps to configure proxy to use RICOH Meeting 360 a proxy. Apps. The proxy needs to 1. On the Start menu, open be configured in order to [Settings] and click [Network &...
  • Page 54 4. Troubleshooting...

  • Page 55: Appendix

    5. Appendix Specifications Item Specifications Interfaces USB Type-C (USB3.1 gen1) x 2 ⚫ Ethernet ⚫ 10BASE-T/100BASE-TX/1000BASE-T IEEE802.11a/b/g/n/ac ⚫ Frequency range ⚫ 2.4 GHz band: 2.412–2.472 GHz (1–13ch) 5 GHz band: 5.18–5.24 GHz (36, 40, 44, 48 ch), 5.26–5.32 GHz (52, 56, 60, 64 ch), 5.5–5.7 GHz (100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 ch) Security types ⚫...
  • Page 56 5. Appendix Item Specifications Maximum sound pickup range in a closed environment: 6 m Microphone muting ⚫ Microphone gain level adjustment ⚫ Auto gain control ⚫ Noise reduction ⚫ Echo canceler ⚫ Speakers Output: 8 W × 3 ⚫ Frequency range: 220–8,000 Hz ⚫...

  • Page 57: Restrictions

    Restrictions Restrictions The following restrictions apply to the use of this device: The device does not support connecting to a WPA2 enterprise network. ⚫ The device's camera can have a video resolution of 1920 × 1080 pixels or 1280 × ⚫...

  • Page 58: Trademarks

    5. Appendix Trademarks Microsoft is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Microsoft Teams is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries.
  • Page 60 © 2023 Ricoh Co., Ltd. E0A97007-EN...

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