Appendix A: Errors And Troubleshooting; Identifying Errors - SolarEdge SE330K Installation Manual

Appendix A: Errors and Troubleshooting

This chapter describes how to troubleshoot general system problems. For further
assistance, contact SolarEdge Support.

Identifying Errors

Errors may be indicated in various system interfaces: On the inverter bottom panel, a
red LED indicates an error. In the monitoring platform and SetApp, errors are displayed
with codes.
For more information on the codes displayed in SetApp and alerts displayed in the
monitoring platform, refer to
troubleshooting-se330k-alerts-application-note.pdf. This document describes the
errors and alerts that appear in SetApp, and the Monitoring Platform and the way of
troubleshooting them.
To identify the error types, use the methods described below.
To identify the error type using the inverter LEDs:
1. Move the ON/OFF/P switch to P position for 2 seconds and release it.
2. Observe the LED lights and use the following table to identify the error type. For
more information, refer to:
https://www.solaredge.com/us/leds.
Error Type
Arc detected
Isolation or RCD problem
Grid error
High temperature
Pairing failed
Other issue
To identify the error type using the monitoring platform:
1. Open the site dashboard and click the Layout icon.
2. Right-click the inverter and select Info from the menu. The inverter details window is
displayed.
3. Click the Errors tab. The list is displayed.
SE330K Inverter P/N: SE330K-xxxxxxxxx
Appendix A: Errors and
https://knowledge-center.solaredge.com/sites/kc/files/se-
Green
OFF
OFF
ON
Blinking
OFF
OFF
Inverter LED Color and State
Blue
OFF
OFF
OFF
OFF
ON
Blinking
Troubleshooting 74
Red
ON
Blinking
OFF
OFF
OFF
OFF