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Ricoh IM 7000 User Manual

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User Guide
For RICOH IM
7000/8000/9000/9000T
Author: RICOH COMPANY, LTD.
Date: 2023.03
Part Number: D0D07432
For information not found in this manual, see the online manuals available on our web site
(https://www.ricoh.com/) or via the control panel.

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Summary of Contents for Ricoh IM 7000

  • Page 1 User Guide For RICOH IM 7000/8000/9000/9000T Author: RICOH COMPANY, LTD. Date: 2023.03 Part Number: D0D07432 For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/) or via the control panel.
  • Page 2 2023/05/01 14:12 User Guide - IM 7000, IM 8000, IM 9000 - WUEHRX44U User GuideIM 7000/8000/9000 This machine supports RICOH Always Current Technology. See List of Newly Added Functions (Release Notes) for the functions you can use by performing updates.

  • Page 3: Maintenance And Management

    2023/05/01 14:12 User Guide - IM 7000, IM 8000, IM 9000 - WUEHRX44U Functions Recommended Functions Copy Document Server Printer Scan Maintenance and Management Maintenance Troubleshooting Settings Security Specifications Setup Setup Driver Installation Guide https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/booklist/int/index_book.htm...
  • Page 4 2023/05/01 14:12 User Guide - IM 7000, IM 8000, IM 9000 - WUEHRX44U Page Top Copyright © 2023 D0D07432 2023.03 https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/booklist/int/index_book.htm...
  • Page 5 2023/05/01 14:12 Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Troubleshooting>Checking the Indicators, Icons, and Messages on the Control Panel Checking the Indicators, Icons, and Messages...
  • Page 6 2023/05/01 14:12 Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000 Maintenance or repair is required. Prepare for maintenance or consider repairing the machine. Paper is jammed. See the animated illustration displayed on the control panel, and remove the jammed paper.
  • Page 7 2023/05/01 14:12 Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000 Contact Information When the [Check Status] Indicator Is Lit or Flashing The [Check Status] indicator notifies the user when the machine requires immediate attention.
  • Page 8 2023/05/01 14:12 Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000 : Some of the functions cannot be used, or the toner is almost depleted. Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].

  • Page 9: Collecting Logs

    2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Settings>Collecting Logs Collecting Logs You can collect logs stored in the machine to check the usage of the machine's various functions, error histories, and detailed access data to the machine.
  • Page 10 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Eco-friendly Log Main power ON and OFF Transitions in power status Job run times or time interval between jobs Paper consumption per hour Power consumption of the machine Specifying Logs to Collect Specify the types and items of logs to collect.
  • Page 11 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Data Management] [Collect Logs Settings]. For each log type, select [Active] from the list. Press [OK]. Press [Home] ( When the confirmation dialog is displayed, press [Exit] The machine restarts automatically.
  • Page 12 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Log in to the machine as the machine administrator from Web Image Monitor. Logging in to the Machine as the Administrator Click [Configuration] on the [Device Management] menu.
  • Page 13 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Eco-friendly Log Collect Level Level 1: Eco-friendly Logs are not collected. Level 2: All eco-friendly logs are collected. When a level is changed, the selection status of log details changes according to the level.
  • Page 14 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Stored File Printing Stored File Printing Details of files printed using the Document Server screen. Scanner: Sending Scanner: Sending Details of sent scan files. Scanner: Sending...
  • Page 15 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 (when "Job Type:" was set to [Store and Print] in printer properties). Printer: Stored File Printer: Stored File Details of Stored Print files printed from the...

  • Page 16: Access Log Information Items

    2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Access Log Information Items Access Log Item Log Type Attribute Content Login Times of login. Login Logout Logout Times of logout. File Storing File Storing Details of files stored in the Document Server.
  • Page 17 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 the machine was switched on. Machine Data Machine Data Details of changes made to encryption keys Encryption Key Encryption Key using "Machine Data Encryption Key Change"...

  • Page 18: Eco-Friendly Log Information Items

    2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Export Device Export Device Log of when a device setting information file is Setting Information Setting Information exported. Creating/Deleting Creating/Deleting Log of when folders are created and deleted.
  • Page 19 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 You can download the logs recorded on the machine as a CSV file. Log in to the machine as the machine administrator from Web Image Monitor.
  • Page 20 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 The eco-friendly log is downloaded as an independent file. After downloading logs, delete all logs. Downloaded logs contain data of completed jobs recorded up to the time you click [Download].
  • Page 21 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Check the message in the last line of the downloaded logs to determine whether overwriting occurs or not while the logs were downloading. The messages are shown...

  • Page 22: Deleting All Logs

    2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 When the machine receives a print job, it creates a log ID for the job and records information about data reception in the job log. (1) The machine then creates a log ID for the authentication information and records it in the access log of login.
  • Page 23 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Logging in to the Machine as the Administrator On the Home screen, press [Settings]. On the Settings screen, press [System Settings]. Press [Settings for Administrator] [Data Management] [Delete All Logs].

  • Page 24: Disabling Log Transfer To The Log Collection Server

    2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Logging in to the Machine as the Administrator Click [Configuration] on the [Device Management] menu. On the "Configuration" screen, click [Logs] in the "Device Settings" category.
  • Page 25 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 On the Home screen, press [Settings]. On the Settings screen, press [System Settings]. Press [Settings for Administrator] [Data Management] [Transfer Log Setting]. From the list next to Transfer Log Setting, select [Do not Forward].
  • Page 26 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Disabling log transfer to the log collection server using Web Image Monitor Log in to the machine as the machine administrator from Web Image Monitor. Logging in to the Machine as the Administrator Click [Configuration] on the [Device Management] menu.
  • Page 27 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 When job logs cannot be transferred to the log collection server, or when the number of logs stored in the machine approaches the upper limit, a notification message is displayed on the control panel of the machine and notification is sent to the administrator by e-mail.
  • Page 28 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 Press [OK]. Press [Home] ( ), and then log out of the machine. Specifying the setting using Web Image Monitor Log in to the machine as the machine administrator from Web Image Monitor.
  • Page 29 2023/05/01 14:14 Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000 On the "Configuration" screen, click [System] in the "Device Settings" category. On "General Settings", select [Active] of "Job Execution Restrictions When Log Limit is Reached", and then click [OK].
  • Page 30 2023/05/01 14:16 Date/Time/Timer | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Settings>Date/Time/Timer Date/Time/Timer This section describes the settings in [Date/Time/Timer] under [System Settings]. How to Use the "Settings" Date/Time Setting Items Description Daylight Saving Time Specify the period and time for daylight saving.
  • Page 31 2023/05/01 14:16 Date/Time/Timer | User Guide | IM 7000, IM 8000, IM 9000 Default of Day of the Week: [Sunday] Default of Time (mainly Europe) Start Time: [00] End Time: [01] (mainly North America) Start Time: [02] End Time: [02]...
  • Page 32 2023/05/01 14:16 Date/Time/Timer | User Guide | IM 7000, IM 8000, IM 9000 Low Power Mode Timer Set the amount of time the machine waits before switching to lower-power mode after copying has finished or the last operation is performed.
  • Page 33 2023/05/01 14:16 Date/Time/Timer | User Guide | IM 7000, IM 8000, IM 9000 Weekly Timer Code Settings Specify whether to enable the weekly timer code. When you enable the code, specify a password (up to eight digits) for when the machine recovers from Off mode or Sleep mode.
  • Page 34 2023/05/01 14:17 Logging in to Web Image Monitor | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Top Page>Introduction and Basic Operations>Logging in to Web Image Monitor Logging in to Web Image Monitor Access the management screen of the machine from the Web browser of the computer using the same authentication information as that used when logging in from the control panel.
  • Page 35 2023/05/01 14:17 Logging in to Web Image Monitor | User Guide | IM 7000, IM 8000, IM 9000 Ask the administrator for the Login user name and Login password. Changing the Login Password Launch the Web browser. Enter "http://(IP address of the machine or host name)/" on the address bar of the Web browser, and then press the Enter key.
  • Page 36 2023/05/01 14:17 Logging in to Web Image Monitor | User Guide | IM 7000, IM 8000, IM 9000 Enter the new password in [New Password], and then re-enter the password in [Confirm Password]. Click [OK] twice. Page Top Copyright © 2020, 2021, 2022, 2023...

  • Page 37: Communication Methods

    2023/05/01 14:19 Methods for Sending/Receiving a Fax | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Fax>Methods for Sending/Receiving a Fax Methods for Sending/Receiving a Fax You can scan an original and send it to a fax device at the destination via the telephone line or Internet. The...
  • Page 38 2023/05/01 14:19 Methods for Sending/Receiving a Fax | User Guide | IM 7000, IM 8000, IM 9000 Overview of the Remote Fax Function Scanning and sending a document The machine scans the document to send on the exposure glass or in the auto document feeder (ADF). The machine stores the scanned data in the memory and then sends it (Memory Transmission).
  • Page 39 2023/05/01 14:19 Methods for Sending/Receiving a Fax | User Guide | IM 7000, IM 8000, IM 9000 When using more than one expanded G3 line, you can perform up to three communications simultaneously. However, communicating on multiple lines cannot be performed when using Immediate Transmission.

  • Page 40: Internet Fax

    2023/05/01 14:19 Methods for Sending/Receiving a Fax | User Guide | IM 7000, IM 8000, IM 9000 Although the machine can have multiple IP addresses in an IPv6 environment, only one address can receive IP-Faxes. Internet Fax Documents are sent and received via an Internet connection between devices that support Internet Fax.
  • Page 41 2023/05/01 14:19 Methods for Sending/Receiving a Fax | User Guide | IM 7000, IM 8000, IM 9000 Sending a Document by Internet Fax to a Destination Specified in the Bcc Field You can specify the destination domain directly when sending an Internet Fax. This shortens the time required to go through the SMTP server and reduces the load on the server as well.

  • Page 42: Memory Transmission And Parallel Memory Transmission

    2023/05/01 14:19 Methods for Sending/Receiving a Fax | User Guide | IM 7000, IM 8000, IM 9000 The machine tries redialing up to five times at five-minute intervals automatically when the line at the destination is busy or a transmission error occurs.
  • Page 43 2023/05/01 14:19 Methods for Sending/Receiving a Fax | User Guide | IM 7000, IM 8000, IM 9000 Copyright © 2020, 2021, 2022, 2023 https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/fax/int/overview.htm...

  • Page 44: Names And Functions Of The Control Panel

    2023/05/01 14:20 Names and Functions of the Control Panel | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Top Page>Introduction and Basic Operations>Names and Functions of the Control Panel Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel".

  • Page 45: Touch Panel

    2023/05/01 14:20 Names and Functions of the Control Panel | User Guide | IM 7000, IM 8000, IM 9000 Before removing the media from the slot, press the icon displayed on the screen ( ) to cancel the connection. Touch Panel Displays the Home screen, operation screen of applications, and messages.

  • Page 46: Data In Indicator

    2023/05/01 14:20 Names and Functions of the Control Panel | User Guide | IM 7000, IM 8000, IM 9000 Media access indicator Flashes when data is being read from or written to an SD card. While the machine is accessing the SD card or USB flash memory device, do not turn the power off or remove the media.

  • Page 47: Reception Settings

    2023/05/01 14:22 Reception Settings | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Settings>Reception Settings Reception Settings This section describes the settings in [Reception Settings] under [Fax Settings]. How to Use the "Settings" Reception File Settings...

  • Page 48: Reception Mode Settings

    2023/05/01 14:22 Reception Settings | User Guide | IM 7000, IM 8000, IM 9000 Changing the Fax Reception Behavior Based on the Time or Day of the Week Print Standby to Print Select this to print a standby to print document designated by [Output Files Mode Switch Timer] and [Prohibit Auto Print].

  • Page 49: Box Setting

    2023/05/01 14:22 Reception Settings | User Guide | IM 7000, IM 8000, IM 9000 Register/Change/Delete Register senders to specify the reception setting. You can specify a different setting for each sender. Register Special Select this to print the list of special senders.
  • Page 50 2023/05/01 14:22 Reception Settings | User Guide | IM 7000, IM 8000, IM 9000 Stored Reception File User Setting Setting Items Description Stored Reception File Specify the user to manage the received documents stored on the User Setting hard disk drive (administrative user). When an administrative user is...
  • Page 51 2023/05/01 14:22 Reception Settings | User Guide | IM 7000, IM 8000, IM 9000 Center Mark: [On] Printing a Mark or Information on the Received Fax Specifying the Printing Method of the Received Fax Document Print Reception Time Select whether to print the reception date and time in the bottom margin of the output sheet.
  • Page 52 2023/05/01 14:22 Reception Settings | User Guide | IM 7000, IM 8000, IM 9000 Default Add Sender Information to File Name: [No] Limit File Name Character Type: [No] Remote Reception Setting per Line Setting Items Description Select whether to print documents received on the main machine from a sub-machine when using the Remote Fax function.
  • Page 53 2023/05/01 14:22 Reception Settings | User Guide | IM 7000, IM 8000, IM 9000 Maximum Reception Specify the maximum reception size. When a document of a size other Size than the specified one is sent, the machine receives it in the specified size by enlarging or reducing it automatically.
  • Page 54 2023/05/01 14:24 Registering a User in the Address Book and Specifying the Login Information | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Top Page>Introduction and Basic Operations>Registering a User in the Address Book and Specifying the Login...
  • Page 55 2023/05/01 14:24 Registering a User in the Address Book and Specifying the Login Information | User Guide | IM 7000, IM 8000, IM 9000 Enter the password in [Login Password], and then re-enter the password in [Confirm Login Password] for confirmation.

  • Page 56: Registering Fax Numbers In The Address Book

    2023/05/01 14:25 Registering Fax Numbers in the Address Book | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Top Page>Introduction and Basic Operations>Registering Fax Numbers in the Address Book Registering Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes.
  • Page 57 2023/05/01 14:25 Registering Fax Numbers in the Address Book | User Guide | IM 7000, IM 8000, IM 9000 Select Line: Select the line to use. International Transmission Mode: Specify whether to reduce errors occurring when sending abroad. Fax Header: Select the name of the sender printed on the reception sheet of the destination.
  • Page 58 2023/05/01 14:25 Registering Fax Numbers in the Address Book | User Guide | IM 7000, IM 8000, IM 9000 If you delete the destination used for the personal box, file transmission will fail. Exclude the destination from the personal box before deleting it.

  • Page 59: Data Management

    2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Settings>Settings for Administrator Settings for Administrator This section describes the settings in [Settings for Administrator] under [System Settings]. How to Use the "Settings"...

  • Page 60: File Management

    2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Default: [Off] Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine Erase All Memory Delete all data stored in the machine.
  • Page 61 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Machine Data Encryption Settings Specify whether to encrypt the Address Book, authentication information, and Stored Files stored in the machine. Encrypting Data to Prevent Data Leaks Caused by a...
  • Page 62 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Network Security Level Specify the level of the Network Security and adjust the security level. Access Control Access Control Function Specify whether to enable the function to permit the communication within the specified range of the IP addresses (access control).

  • Page 63: Specifying The Extended Security Functions

    2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Server Function: [Active] Setting Server Certificate: [The setting has not been made] Install Settings Specify whether to allow installation of the application with the SHA-1 signature.
  • Page 64 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Default: [Off] Enhance File Protection Specify whether to lock the files to be inaccessible if an invalid password is entered ten times. This can (Permissions: File Administrator) protect files from unauthorized access attempts to release the password using random passwords.
  • Page 65 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 @Remote Service Specify how to use the @Remote Service. (Permissions: Machine If it is specified to [Prohibit Some Services], it Administrator) becomes impossible to change settings via a remote connection from the center, providing optimally secure operation.
  • Page 66 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Password Entry Violation Specify the standards that the system recognizes the access as a password attack. If the number of (Permissions: Machine authentication requests exceeds the number specified...

  • Page 67: Remote Panel Operation

    2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 because the number of authentication attempts by the user does not match the number of the attempts specified on the machine. For example, access may be denied when a print job for multiple sets of pages is sent from an application.
  • Page 68 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Restrict Functions of Each You can specify not to use the copier, Document Server, Application scanner, and printer applications individually. You can also specify the following limitations.
  • Page 69 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Application Authentication Specify the available application for each user. For Settings example, you can specify to inhibit the use of all applications related to the Copier function or to use only a part of application related to the Copier function.
  • Page 70 2023/05/01 14:28 Settings for Administrator | User Guide | IM 7000, IM 8000, IM 9000 Print Volume Use Limitation: Unit Specify the function and count to limit the print volume Count Setting use. External Charge Unit Management Setting Items Description...
  • Page 71 2023/05/01 14:29 Specifying Access Privileges for Documents Stored in Document Server | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Top Page>Document Server>Specifying Access Privileges for Documents Stored in Document Server Specifying Access Privileges for Documents Stored in Document Server RICOH Always Current Technology updates this function.
  • Page 72 2023/05/01 14:29 Specifying Access Privileges for Documents Stored in Document Server | User Guide | IM 7000, IM 8000, IM 9000 Select the document to specify the access privileges, and then press [Change File Info.]. Press [Change Access Priv.]. Press [Program/Change/Delete] of "Permissions for Users/Groups".
  • Page 73 2023/05/01 14:29 Specifying Access Privileges for Documents Stored in Document Server | User Guide | IM 7000, IM 8000, IM 9000 To cancel the Access Privileges, press [Delete] after performing Step 5 to select the user, and then press [Yes].

  • Page 74: Using Web Image Monitor

    2023/05/01 14:30 Using Web Image Monitor | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Top Page>Introduction and Basic Operations>Using Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer.
  • Page 75 2023/05/01 14:30 Using Web Image Monitor | User Guide | IM 7000, IM 8000, IM 9000 The machine status and remaining amount of consumables are displayed. You can access Web Image Monitor more quickly by registering the machine's URL as a bookmark. Note that the URL you register must be the URL of the top page, which is the page that appears before login.
  • Page 76 2023/05/01 14:30 Using Web Image Monitor | User Guide | IM 7000, IM 8000, IM 9000 Web Image Monitor Screen Specifying Web Image Monitor Help Page Top Copyright © 2020, 2021, 2022, 2023 https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/intro/int/wim.htm...
  • Page 77 2023/05/01 14:31 When a Message Appears and the Machine Cannot Be Operated | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Troubleshooting>When a Message Appears and the Machine Cannot Be Operated When a Message Appears and the Machine...
  • Page 78 2023/05/01 14:31 When a Message Appears and the Machine Cannot Be Operated | User Guide | IM 7000, IM 8000, IM 9000 Installation Requirements After Moving the Machine If the message persists after five minutes even when the room temperature is within the...

  • Page 79: Access Control

    2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Access Control Access Control RICOH Always Current Technology updates this function. For details, see List of Newly Added Functions (Release Notes). The administrator can limit devices or protocols that can be connected to the machine to avoid unintended access.
  • Page 80 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 Specify the range of the IP address that can access the machine by using Web Image Monitor. You can limit access from the following protocols. LPR, RCP/RSH, FTP, Bonjour, SMB, WSD (Device), WSD (Printer), WSD (Scanner)/DSM, IPP, DIPRINT, RHPP, snmp, telnet, NBT The machine also limits access from Web Image Monitor.
  • Page 81 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 You can view the protocol setting methods in the following list: 1: Control Panel 2: Web Image Monitor 3: telnet 4: Device Manager NX 5: Remote...
  • Page 82 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 SNMPv1-v2 2, 3, 4, 5 Transmissions that require SNMPv1/v2 UDP:161 (Using the control panel, Web Image Monitor, or telnet, you can specify SNMPv1/v2 to prohibit configuration and make it read-only.)
  • Page 83 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 1, 3 Remote updating of firmware TCP:10021 WSD (Device) 2, 3 Transmissions that require WSD (Device) TCP:53000 (variable) WS-Discovery (TCP:3702, UDP:3702) also works. WSD (Printer) 2, 3...
  • Page 84 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 Press [Network/Interface] [Effective Protocol]. From the list next to unused protocols, select [Inactive]. Press [OK]. Press [Home] ( ), and then log out of the machine.
  • Page 85 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 Specify protocols to disable or port numbers to close. Select the security level from the "Security Level" list. You can change the security level of multiple items at the same time.
  • Page 86 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 Function Level 0 Level 1 FIPS 140 Level 2 TCP/IP HTTP > Port 80 Open Open Open Open IPP > Port 80 Open Open Open Open IPP >...
  • Page 87 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 NetBIOS over TCP/IPv4 WSD (Device) WSD (Printer) WSD (Scanner) WSD (Encrypted Communication of Device) RHPP *1 The same settings are applied to IPv4 and IPv6. *2 TCP/IP setting is not controlled by the security level. Specify manually whether to enable or disable this setting.
  • Page 88 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 Algorithm 168bit 168bit S/MIME > Digest Algorithm SHA1 SHA1 SHA1 SHA-256bit SNMPv3 > Authentication SHA1 SHA1 SHA1 Algorithm SNMPv3 > Encryption AES-128 AES-128 Algorithm Kerberos Authentication >...
  • Page 89 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Security] [Network Security Level]. From the list next to Network Security Level, select a security level. Select a security level from among Level 0, Level 1, Level 2, and FIPS 140.
  • Page 90 2023/05/01 14:32 Access Control | User Guide | IM 7000, IM 8000, IM 9000 Click [Configuration] on the [Device Management] menu. Click [Network Security] in the "Security" category. Select a security level in "Security Level". Specify the settings as necessary.

  • Page 91: Encrypting Data On The Hard Disk

    2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine...
  • Page 92 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 Keep SD cards or USB flash memory devices out of reach of children. If a child accidentally swallows an SD card or USB flash memory device, consult a doctor immediately.
  • Page 93 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 Initializing the Machine with the Erase All Memory Function Log in to the machine as the machine administrator on the control panel.
  • Page 94 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 Select one of the options from among [All Data], [File System Data Only], and [Format All Data] to encrypt the data.
  • Page 95 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 Turn off the main power of the machine, and then turn it back on. When the main power is turned on, the machine starts to convert the data on the memory. Wait until the message "Memory conversion complete.
  • Page 96 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Data Management] [Auto Erase Memory Setting]. From the list next to Auto Erase Memory Setting, select [On], and then select an erase method.
  • Page 97 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 To check the overwriting process on the control panel When Auto Erase Memory is enabled, the Data Overwrite icon is displayed at the bottom right of the control panel screen to indicate the status of data that is not overwritten.
  • Page 98 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 If the Data Overwrite icon continues to be "Dirty" when there is no data to be overwritten, turn off the main power of the machine.
  • Page 99 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 On the Settings screen, press [System Settings]. Press [Settings for Administrator] [Data Management] [Erase All Memory].
  • Page 100 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 When the Erase All Memory process is completed, press [Exit], and then turn off the main power of the machine.
  • Page 101 2023/05/01 14:40 Encrypting Data to Prevent Data Leaks Caused by a Stolen or Disposed Machine | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Security] [HDD Authentication Code]. Enter the authentication code, and then press [OK].

  • Page 102: Limiting Available Functions

    2023/05/01 14:42 Limiting Available Functions | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Limiting Available Functions Limiting Available Functions To prevent unauthorized operations, you can specify who is allowed to access each of the machine's functions.
  • Page 103 2023/05/01 14:42 Limiting Available Functions | User Guide | IM 7000, IM 8000, IM 9000 Press [OK] several times until the Address Book screen is displayed. Press [Exit], and then log out of the machine. Page Top Copyright © 2020, 2021, 2022, 2023...
  • Page 104 2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Preparing the Server to Use for User Authentication Preparing the Server to Use for User Authentication RICOH Always Current Technology updates this function. For details, see...

  • Page 105: Ldap Authentication

    2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 Authentication Supports the following authentication methods: method NTLM authentication (NTLMv1/NTLMv2) Kerberos authentication Requirements for Set up a domain controller in the domain you specify.
  • Page 106 2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 When you select Cleartext authentication, LDAP simplified authentication is enabled. Simplified authentication can be performed with a user attribute (such as cn or uid) instead of the DN.
  • Page 107 2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 Installing the Web Server (IIS) and the "Active Directory Certificate Service" Install the required service in the Windows server to obtain user information registered in Active Directory automatically.

  • Page 108: Click [Install]

    2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 Read the content information, then click [Next]. When using Windows Server 2016, proceed to Step 12 after reading the content information.

  • Page 109: Windows Server 2008 R2

    2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 Select the validity period, and then click [Next]. Leave [Certificate database location:] and [Certificate database log location:] without change, and then click [Next].
  • Page 110 2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 Select [Enterprise], and then click [Next]. Select [Root CA], and then click [Next]. Select [Create a new private key], and then click [Next].
  • Page 111 2023/05/01 14:42 Preparing the Server to Use for User Authentication | User Guide | IM 7000, IM 8000, IM 9000 On the [Start] menu, point to [All Applications], and then click [Internet Information Service (IIS) Manager] of [Administrative Tools]. In the left column, click [Server Name], and then double-click [Server Certificate].
  • Page 112 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Registering Administrators Before Using the Machine Registering Administrators Before Using the Machine Administrators refers to special users who have the authority to manage various information and settings of the machine.
  • Page 113 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Activate the Administrator Authentication function of the machine from [Settings]. Logging in to the machine as an administrator Enter the login user name and login password of the administrator to log in to the machine.

  • Page 114: User Management

    2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Administrator Authentication Management]. For each administrator privilege to activate Administrator Authentication, select [On] from the list.

  • Page 115: Network Management

    2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Timer Settings: Restrict the settings for the time and processing hours. Interface Settings: Restrict the settings related to the network. File Transfer: Restrict the settings related to the e-mail send and receive functions.
  • Page 116 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Enter the Login User Name and Login Password of the administrator. When you log in, the user icon is displayed at the upper left on the screen.
  • Page 117 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Enter "http://(IP address of the machine or host name)/" on the address bar of the Web browser, and then press the Enter key.
  • Page 118 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 privileges. Discuss the number of users to add and privileges to give in advance, decide the Login User Name and Login Password for Administrator 2 to Administrator 4, and configure the settings.

  • Page 119: Changing The Supervisor

    2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 When you manage the machine with software supporting SNMPv3 such as Device Manager NX, you have to specify the password to encrypt communication.
  • Page 120 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 On the Home screen, press [Settings]. On the Settings screen, press [System Settings]. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Set Administrator Login User Name/Login Password].
  • Page 121 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Press [OK] twice. Press [Close]. Press [OK]. When settings are complete, the machine logs you out automatically. For the characters that can be used for login user names and passwords, see the section below:...
  • Page 122 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Set Administrator Login User Name/Login Password]. Press the desired administrator ([Administrator 1] to [Administrator 4]).

  • Page 123: Usable Characters For User Names And Passwords

    2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 For the characters that can be used for login user names and passwords, see the section below: Usable Characters for User Names and Passwords You cannot specify the same login user name for the supervisor and the administrators.
  • Page 124 2023/05/01 14:45 Registering Administrators Before Using the Machine | User Guide | IM 7000, IM 8000, IM 9000 Security Page Top Copyright © 2020, 2021, 2022, 2023 https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/security/int/administrator.htm 13/13...
  • Page 125 2023/05/01 14:46 Registering the LDAP Server | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Settings>Registering the LDAP Server Registering the LDAP Server You can search user information stored in the LDAP Server. Use it for the following purposes: When you send files by e-mail under the Scanner or Fax function, you can search the Address Book stored in the server and specify the e-mail address.
  • Page 126 2023/05/01 14:46 Registering the LDAP Server | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server]. Select a Not Registered item, and then press [Register/Change]. Enter the information for the LDAP Server.
  • Page 127 2023/05/01 14:46 Registering the LDAP Server | User Guide | IM 7000, IM 8000, IM 9000 Off: Select when server authentication is not required. Japanese Character Code Select the Japanese character code used on the LDAP server (if applicable). Press [Connection Test].
  • Page 128 2023/05/01 14:46 Registering the LDAP Server | User Guide | IM 7000, IM 8000, IM 9000 To change/delete the stored LDAP server, select the desired LDAP server name, and then press [Register/Change] or [Delete]. Page Top Copyright © 2020, 2021, 2022, 2023...
  • Page 129 2023/05/01 14:46 Security | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security Security Introduction Taking Measures to Prevent Security Threats Registering Administrators Before Using the Machine Preventing Unauthorized Accesses Taking Measures to Prevent Unauthorized Access...

  • Page 130: Preventing Information Leaks

    2023/05/01 14:46 Security | User Guide | IM 7000, IM 8000, IM 9000 Preventing Information Leaks Taking Measures to Prevent Information Leaks Preventing Information Leaks by Sending Data to a Wrong Destination Preventing Information Leaks from the Media Slot Preventing Data Leaks from Printed Sheets...
  • Page 131 2023/05/01 14:47 Specifying the Policy on Login/Logout | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Specifying the Policy on Login/Logout Specifying the Policy on Login/Logout To protect the data in the machine, configure the machine so that login and logout are performed properly.
  • Page 132 2023/05/01 14:47 Specifying the Policy on Login/Logout | User Guide | IM 7000, IM 8000, IM 9000 For details about auto logout from Web Image Monitor, see Web Image Monitor Help. The User lockout function is enabled on all users only when Basic authentication is specified. Under Windows authentication and LDAP authentication, only the supervisor and administrators are protected by User lockout.
  • Page 133 2023/05/01 14:47 Specifying the Policy on Login/Logout | User Guide | IM 7000, IM 8000, IM 9000 Log out of the machine, and then exit the Web browser. Releasing Password Lockout Lockout release privileges vary depending on the type of the locked-out user.
  • Page 134 2023/05/01 14:47 Specifying the Policy on Login/Logout | User Guide | IM 7000, IM 8000, IM 9000 You can cancel the administrator and supervisor password lockout by turning off the main power of the machine and turning it back on, or by canceling the setting in [Program/Change Administrator] under [Configuration] in Web Image Monitor.
  • Page 135 2023/05/01 14:47 Specifying the Policy on Login/Logout | User Guide | IM 7000, IM 8000, IM 9000 Press [OK]. Press [Home] ( When the confirmation dialog is displayed, press [OK], and then log out of the machine. Page Top Copyright © 2020, 2021, 2022, 2023...
  • Page 136 2023/05/01 14:48 Taking Measures to Prevent Security Threats | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Taking Measures to Prevent Security Threats Taking Measures to Prevent Security Threats Appropriate security measures are required to reduce the risk of information leaks and use by unauthorized persons.
  • Page 137 2023/05/01 14:48 Taking Measures to Prevent Security Threats | User Guide | IM 7000, IM 8000, IM 9000 When login is continuously fails due to an incorrect Login Password, login will be blocked. If the machine is not used for a specified period after logging in, the user is forcibly logged out.
  • Page 138 2023/05/01 14:48 Taking Measures to Prevent Security Threats | User Guide | IM 7000, IM 8000, IM 9000 Before setting this machine's security features, the administrators must read the descriptions on security completely and thoroughly. Pay particular attention to the section entitled...
  • Page 139 2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 User GuideIM 7000/8000/9000 Page>Security>Verifying Users to Operate the Machine (User Authentication) Verifying Users to Operate the Machine (User Authentication) "User authentication" is a system to authenticate users and grant them privileges to use the machine. The machine requires entering an arbitrary text, the login user name, or the login password to authenticate a user.

  • Page 140: Specifying User Code Authentication

    2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 Basic authentication Authentication is performed using the login user name and login password registered in the Address Book on the machine.
  • Page 141 2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 Log in to the machine as the machine administrator on the control panel. Logging in to the Machine as the Administrator On the Home screen, press [Settings].

  • Page 142: Specifying Basic Authentication

    2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 volume use, select other than [PC Control] for Printer Function. Specifying Maximum Print Volume Use of Each User For Printer Job Authentication, specify the security level for print jobs using the printer driver.
  • Page 143 2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. Select [Basic Authentication] from the list next to User Authentication Management.

  • Page 144: Specifying Windows Authentication

    2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 The login user name and login password can be used to authenticate the user in the SMTP or LDAP server, or to authenticate shared folders.
  • Page 145 2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. Select [Windows Authentication] from the list next to User Authentication Management.

  • Page 146: Specifying Ldap Authentication

    2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 For the characters that can be used for login user names and passwords, see the section below: Usable Characters for User Names and Passwords When accessing the machine subsequently, you can use all the functions available to your group and to you as an individual user.
  • Page 147 2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. Select [LDAP Authentication] from the list next to User Authentication Management.
  • Page 148 2023/05/01 15:17 Verifying Users to Operate the Machine (User Authentication) | User Guide | IM 7000, IM 8000, IM 9000 When the confirmation dialog is displayed, press [OK], and then log out of the machine. For the characters that can be used for login user names and passwords, see the section below: Adding Administrators or Changing the Privileges In LDAP simple authentication mode, authentication will fail if the password is left blank.

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