Troubleshooting guide
Symptom
Possible causes
Blocked microphone or
wax guard.
No sound
coming
Dead battery.
from your
hearing aids.
Defective
hearing aids.
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Solutions
1. Clean the microphone with
your cleaning tool brush.
2. Replace the wax guard as
needed.
Replace the battery.
Contact your hearing care
professional.
Additional
guidance
• Intended use
• FCC information
• Regulatory information
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