Miracle-Ear CONNECT 5/4 RIC 312 BL User Manual

Battery receiver-in-canal

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Miracle-EarCONNECT
5/4 RIC 312 BL
Battery Receiver-In-Canal
User Manual
www.miracle-ear.com

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Summary of Contents for Miracle-Ear CONNECT 5/4 RIC 312 BL

  • Page 1 Miracle-EarCONNECT ™ 5/4 RIC 312 BL Battery Receiver-In-Canal User Manual www.miracle-ear.com...
  • Page 2 WARNINGS, CAUTIONS, & NOTICES REQUIRED HEARING AID INFORMATION The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING: People younger than 18 should go to a doctor before using this. People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability.
  • Page 3 WARNINGS, CAUTIONS, & NOTICES WARNING to Hearing Aid Dispenser, Outputs over 132 dB SPL: You should exercise special care in selecting and fitting a hearing aid with a maximum output that exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user.
  • Page 4 WARNINGS, CAUTIONS, & NOTICES WARNING: If the hearing aid drops onto a hard surface, it could cause the hearing aid to break or become damaged. This includes mechanical stress or shock of the device. Ensure the hearing aid is intact before placing it in the ear. If you find the device is damaged, discontinue use and see your hearing professional.
  • Page 5 WARNINGS, CAUTIONS, & NOTICES As with any hearing aid, misuse of the tinnitus therapy instrument could present some potentially harmful effects. Care should be taken to prevent the unauthorized use and to keep the hearing aid out of the reach of children and pets. CAUTION: This is not hearing protection.
  • Page 6 WARNINGS, CAUTIONS, & NOTICES NOTE: Tell FDA about injuries, malfunctions, or other adverse events. To report a problem involving your hearing aid, you should submit information to FDA as soon as possible after the problem. FDA calls them “adverse events,” and they might include: skin irritation in your ear, injury from the device (like cuts or scratches, or burns from an overheated battery), pieces of the device getting stuck in your ear, suddenly worsening hearing loss from using the devices, etc.
  • Page 7 WARNINGS, CAUTIONS, & NOTICES The audiologist will conduct a hearing aid evaluation to assess the person’s ability to hear with and without a hearing aid. This will enable the audiologist to select and fit a hearing aid for the person’s individual needs. An audiologist can also provide evaluation and rehabilitation since, for people younger than 18, hearing loss may cause problems in language development and educational and social growth.
  • Page 8 Some hearing instrument users have reported a buzzing sound in their hearing instrument when they are using mobile phones, indicating that the mobile phone and hearing instrument may not be compatible. It is well-known that mobile phones are potential sources of noise for hearing aids. Your Miracle-Ear Hearing Aids have ®...
  • Page 9 Congrats! Your best life begins with better hearing. Battery Receiver-In-Canal User Manual...
  • Page 11 After all – when you hear better, you live better. Thanks to your new hearing aids. Did you know you can get even more hearing aid features using your mobile device? See the Miracle-Ear App user manual at ® miracle-ear.com...
  • Page 12 WHAT’S INCLUDED Hearing aid styles covered in this user manual (select yours): MECONNECT RIC 312 BL ™ Serial Number Left: Right: My hearing aid uses a: 312 battery (RIC) – Brown...
  • Page 13: Table Of Contents

    Intended use ............40 FCC information ..........46 Regulatory information ........47 ¿Necesita un manual de usuario en español? Solicite uno a su audioprotesista o descárguelo de Miracle-Ear.com/manuals Spanish and English User Manuals Miracle-Ear ® User Manuals are available digitally at Miracle-Ear.com/manuals...
  • Page 15: Get To Know Your Hearing Aids

    Get to know your hearing aids • Meet your hearing aids • Use your hearing aids • Care for your hearing aids...
  • Page 16 MEET YOUR HEARING AIDS Overview 1. Cable 2. Microphones 3. User control: Rocker switch 4. Receiver 5. Wax guard (included accessory) 6. Manufacturer, model name, & serial number 7. Finger pick (located on battery door) 8. Side indicator RED is for right ear, BLUE is for left ear 9.
  • Page 17 MECONNECT RIC 312 BL ™...
  • Page 18 Use your hearing aids Batteries Your hearing aid uses a battery as its power source. The battery size can be identified by the brown (312) color code on the packaging. To insert or replace the battery: 1. Use the finger pick on the battery door. 2.
  • Page 19 Use your hearing aids 3. Remove the colored tab from the new battery. For best results, wait 3–5 minutes after removing tab before inserting battery. 4. Insert into the battery door, “+” side up. 5. Close the battery door.
  • Page 20 Use your hearing aids Battery Indicators An indicator will sound when the battery voltage is low. You have approximately 30 minutes to replace the battery. An indicator may also sound just before the battery stops working. Helpful battery tips • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage.
  • Page 21 Use your hearing aids WARNINGS Batteries are dangerous if swallowed. To help prevent the accidental ingestion of batteries: • Keep out of the reach of children and pets. • Check your medications before taking them - batteries have been mistaken for pills. •...
  • Page 22 Use your hearing aids To put on your hearing aids: 1. Take your hearing aid. Slide the top of it behind your ear, so the cable and earbud (or earmold) hang in front. 2. Ease the earbud or earmold into your ear canal until secure. (For earmolds, gently press into place with your fingertip.) The cable should sit flat against your head.
  • Page 23 Use your hearing aids To remove your hearing aids: 1. Gently pull the optional retention lock from the bottom curve of your ear then pull the earbud or earmold from your ear canal. 2. Lift your hearing aid out from behind your ear.
  • Page 24 Your hearing aid may support the ability to automatically go into a low-powered state to conserve battery. This control can be configured by your hearing care professional or via the hearing aid Miracle-Ear app. ® Place your hearing aid on a flat, stable surface (e.g. a table) with your earmold or earbud facing upwards and it will go into a low-powered state after about 15 minutes.
  • Page 25 Use your hearing aids Turning ON Turning OFF Insert your battery and close Each hearing aid will turn OFF the battery door securely. when you open the battery A 3-second delay occurs Battery door door (and the battery is no before your hearing aid turns longer touching the battery ON.
  • Page 26 Use your hearing aids Battery indicators • Low battery: An indicator voicing the word “battery” will sound when battery voltage is low. From there, you’ll have about 30 minutes of battery life left. NOTE: Actual time between low battery indicator and shutdown will vary depending on environmental noise levels and your use of the product.
  • Page 27 User control Smart feature Short press (1 second) Long press (3 seconds) Tap Control Did you know you can also control your hearing aids using your mobile phone or other smart device? See the Miracle-Ear ® user manual at miracle-ear.com/app.
  • Page 28 “telephone” setting on your hearing aids and offer tips. • Mobile calls To stream mobile phone calls to your hearing aids, see the Miracle-Ear App user manual at miracle-ear.com/app. ® This shows how to connect (“pair”) your smartphone to your hearing aids.
  • Page 29: Care For Your Hearing Aids

    Care for your hearing aids Keep your hearing aid clean at all times. Heat, moisture and foreign substances can result in poor performance. 1. Do not clean using water, solvents, cleaning fluids, or oils. Do not take your hearing aid apart or insert a cleaning tool inside of them.
  • Page 30 Care for your hearing aids Storage tips When you’re not wearing your hearing aids, protect them from damage using these storage tips: • Store them inside your storage case, so they’re ready to use again. • Choose a cool, dry location, away from heat and moisture. Avoid direct sunlight if you can.
  • Page 31 Care for your hearing aids 2. Pull the application stick straight out to remove the used wax guard. Do not twist. 3. Use the opposite end of the application stick to insert the new wax guard straight into the hearing aid. Push firmly. 4.
  • Page 32 Care for your hearing aids Replacing earbuds It’s a good idea to replace your earbud regularly or if your earbud is loose, misshaped, or discolored from oils and moisture. A change in sound quality can also be a signal to replace your earbuds.
  • Page 33 Care for your hearing aids 3. Place the end of the receiver into the middle of your new earbud. 4. Push firmly to ensure the earbud attaches securely to the receiver. 5. Ensure the earbud fully covers the threaded portion of the receiver.
  • Page 35: Troubleshooting Guide

    Troubleshooting guide...
  • Page 36 Troubleshooting guide If, for any reason, your hearing aid does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing aid fail or perform poorly, check this troubleshooting guide for possible solutions.
  • Page 37 Troubleshooting guide Symptom Possible causes Solutions 1. Clean your hearing aids. Blocked earbud, earmold, or 2. Replace the wax guards as tubing. Inconsistent needed. hearing aid performance. Low battery. Replace battery. 1. Clean your hearing aids. Blocked earbud, earmold, or 2.
  • Page 38 Troubleshooting guide Symptom Possible causes Solutions 1. Clean your hearing aids. Blocked earbud, earmold, or 2. Replace the wax guards as cable. needed. No sound Low battery. Replace battery. coming from your hearing Contact your hearing care Crimped cable. aids. professional.
  • Page 39: Additional Guidance

    Additional guidance • Intended use • FCC information • Regulatory information...
  • Page 40: Intended Use

    Intended use Intended Use: An air conduction hearing aid is a wearable sound-amplifying device intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound. Your hearing aids are designed to operate in public and residential environments and are designed to comply with international Electromagnetic Compatibility emissions and immunity standards for medical devices.
  • Page 41 Intended use CAUTIONS: • If the product is hot, do not touch it until cool. • If the product is not working, do not disassemble. Due to a shock hazard, please send in for repair. • Keep out of reach from children. Do not ingest anything in the package, including desiccant, cleaning tool, etc.
  • Page 42 Intended use Required Custom Tinnitus+ Information for Hearing Care Professionals ™ INDICATIONS FOR USE The Custom Tinnitus+ Technology is a tool to generate sounds to be used in a ™ Tinnitus Management Program to relieve patients suffering from tinnitus. The target population is primarily the adult population over 18 years of age.
  • Page 43 Intended use For the Patient A tinnitus therapy instrument is an electronic instrument intended to generate noise of sufficient intensity and bandwidth to treat ringing in the ears. It can also be used as an aid in hearing external sounds and speech. Custom Tinnitus+ Technology is a tool to generate sounds.
  • Page 44 Intended use CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, your exposure to sound energy has the potential to exceed noise exposure limits. You should not use your hearing aid for more than sixteen (16) hours a day if your hearing aid is set at the maximum output level, nor should you use your hearing aid if your hearing care professional has set the hearing aid at levels that exceed your comfort level.
  • Page 45 Intended use WIRELESS TECHNICAL DESCRIPTION Your hearing aids contain a radio transceiver utilizing Bluetooth Low Energy wireless ® technology operating in the 2.4-2.4835 GHz frequency band with a maximum effective radiated power of -8 dBm (mRIC R), -6.2 dBm (RIC RT) using GFSK transmission modulation.
  • Page 46: Fcc Information

    Intended use FCC information These devices comply with part 15 of the FCC rules and with ISED Canada license- exempt RSS standards.Operation is subject to the following two conditions: (1) The device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 47: Regulatory Information

    Regulatory information Manufactured for: Miracle-Ear 150 South Fifth Street, Suite 2300 Minneapolis, MN 55402 Waste from electronic equipment must be handled according to local regulations Consult user manual Keep dry Instructions for Disposal of Old Electronics Miracle-Ear encourages and your local community laws may require, that your ®...
  • Page 48 Regulatory information Symbol Symbol Symbol Meaning Applicable Standard Number BS EN ISO Manufacturer 5.1.1 15223-1:2021 Manufacturer symbol – To identify the manufacturer of a product Authorized representative BS EN ISO in the European 5.1.2 15223-1:2021 Community BS EN ISO EEA/EU/EC European Authorised Date of Manufacture 5.1.3 Representative symbol...
  • Page 49 Regulatory information Symbol Symbol Symbol Meaning Applicable Standard Number EC 60601-1, Reference no. General warning sign ISO 7010-W001 Table D.2, Safety sign 2 Refer to instruction EC 60601-1, Reference no. ISO 7010-M002 manual/booklet Table D.2, Safety sign 10 DIRECTIVE 201 Collect Separately Annex IX 2/19/EU (WEEE)
  • Page 50 Notes...
  • Page 51 Notes...
  • Page 52 Distributed By Miracle-Ear, Inc. 150 South Fifth Street, Suite 2300 Minneapolis, MN 55402 www.miracle-ear.com Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.

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