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Ricoh Meeting 360 V1 Operating Instructions Manual

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Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read
This First before using the machine.

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Summary of Contents for Ricoh Meeting 360 V1

  • Page 1 Operating Instructions For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

  • Page 3: Table Of Contents

    Removing the Power Cord Set........................18 Removing the USB Cable..........................18 Removing the Ethernet Cable........................19 LED Indicators..............................20 3. Using RICOH Meeting 360 Apps for Windows About RICOH Meeting 360 Apps for Windows...................23 Operating Requirements for RICOH Meeting 360 Apps for Windows..........23 Installation.................................25...
  • Page 4 Configuring the Firmware Update Settings....................39 Configuring the Administrator Password....................40 Initializing the Device Settings........................41 4. Troubleshooting Problems Starting or Stopping the Device......................43 Problems Using the Device..........................46 Problems Using RICOH Meeting 360 Apps for Windows................51 5. Appendix Specifications..............................53 Restrictions................................ 55 Trademarks............................... 56...

  • Page 5: Read This First

    1. Read This First How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.

  • Page 6: Remarks

    1. Read This First Remarks The application of this product does not include sound recording and video recording features.

  • Page 7: Setting Up The Device

    2. Setting Up the Device This chapter describes the operating requirements and necessary setups for this device and how to use it. Checking the Package Contents This product includes the items listed below. Check that they are all included. • AC adapter E0A8IX0101 •...

  • Page 8: Names And Functions Of The Components

    2. Setting Up the Device Names and Functions of the Components Front E0A8IX0104 1. Power button Use this to restart the device or to put the device into standby. 2. Power connector receptacle Use this to connect the power cord to the device. 3.

  • Page 9: Top

    Names and Functions of the Components 1. Speaker This provides audio output from a computer connected to this device. The speaker is embedded into the device's side area. 2. [+] and [-] keys Use these to adjust the speaker volume on this device. There are two pairs of these keys on two different positions on the device's side area.

  • Page 10: Operating Environment

    2. Setting Up the Device Operating Environment Installation Requirements • Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding water or any other liquids, on or close to this machine. Fire or electric shock could result from spillage or if such objects or substances fall inside this machine.
  • Page 11 Operating Environment • Do not use this machine continuously for more than eight hours. Doing so could result in a malfunction. • Keep the machine away from salt-bearing air and corrosive gases. Also, do not install the machine in places where chemical reactions are likely (laboratories, etc.), as doing so will cause the machine to malfunction.

  • Page 12: Operating Requirements For A Connected Computer

    2. Setting Up the Device • When using the machine in a room where sound is easily reflected, avoid speaking loudly to minimize echoes. • Make sure there is sufficient space between this machine and the wall. • Keep this machine away enough from the other party's device, for example, when the other party's voice can be heard directly instead of through a speaker.

  • Page 13: Necessary Setups

    Necessary Setups Necessary Setups The device connected to a computer can be used as a Web camera and a microphone speaker. Connecting the Power Cord Set • Do not use any power sources other than those that match the specifications shown. Doing so could result in fire or electric shock.
  • Page 14 2. Setting Up the Device • Do not disassemble or modify the AC adapter. Doing so may result in burns or electric shock. Contact your service representative if the AC adapter needs repaired. • Do not wrap the power cord or connection cable around the AC adapter. If the power cord or connection cable is damaged or the inner wire is exposed, it may result in fire, electric shock, or burns.
  • Page 15 Necessary Setups Connect the power cord to the AC adapter. E0A8IX0108 Plug the power plug into a power outlet. Plug the power connector into the power connector receptacle on the device. E0A8IX0139 The device starts up, and the power indicator turns on. •...

  • Page 16: Connecting To A Computer

    2. Setting Up the Device Connecting to a Computer Connect the USB cable to the USB port on the device. E0A8IX0138 Check that the power indicator on the device turns on, and then connect the USB cable to an appropriate USB port on the computer. •...
  • Page 17 Necessary Setups • For information about the network settings to be configured when the Ethernet cable is connected, see page 36 "Configuring the Network Settings". • For information about settings for updating the device's firmware, see page 39 "Configuring the Firmware Update Settings".

  • Page 18: Using This Device

    2. Setting Up the Device Using This Device Starting Up the Device Press the Power button when the device is in standby. E0A8IX0111 The device starts up, and the power indicator turns on. • When the power cord is connected to the device, the device will automatically start up without the Power button being pressed.

  • Page 19: Adjusting The Speaker Volume

    Using This Device Adjusting the Speaker Volume Press the [+] and [-] keys to adjust the volume. E0A8IX0006 To turn up the volume, press the [+] key. To turn down the volume, press the [-] key. Muting the Microphones Press the [Microphone Mute] key. E0A8IX0005 When the microphones are muted, the Microphone Mute indicators turn on.

  • Page 20: Finishing Use Of The Device

    2. Setting Up the Device Finishing Use of the Device Follow the steps to finish using the device. • If the device is operating, press the Power button first and wait until the device is in standby. Removing the Power Cord Set Remove the power plug from the power outlet.

  • Page 21: Removing The Ethernet Cable

    Finishing Use of the Device Remove the USB cable from the device. E0A8IX0118 Removing the Ethernet Cable If the Ethernet cable is connected, first remove the Ethernet cable from the communication device. Remove the Ethernet cable from the device. E0A8IX0128...

  • Page 22: Led Indicators

    2. Setting Up the Device LED Indicators This section describes the different states indicated by the LEDs on the device. LEDs on the top E0A8IX5018 1. Microphone ON indicators (blue): One, located at three different positions Turns on, depending on the state State LED display Microphone ON...
  • Page 23 LED Indicators E0A8IX0113 1. Alert indicator (red) Blinks, depending on the state State LED display Firmware update is in progress Blinking Other state than above 2. Power indicator (blue) Turns on or blinks, depending on the state State LED display Operating Starting up Blinking...
  • Page 24 2. Setting Up the Device...

  • Page 25: Using Ricoh Meeting 360 Apps For Windows

    About RICOH Meeting 360 Apps for Windows RICOH Meeting 360 Apps for Windows allows you to change the layout of images for the location when having a Web meeting over the Internet or to configure a variety of settings for the device.
  • Page 26 3. Using RICOH Meeting 360 Apps for Windows Memory 4 GB minimum Available space: 1 GB or more...

  • Page 27: Installation

    Installation Follow the steps below to install this application: • To install this application, log in to the computer with administrator privileges. Access the following RICOH website, and then search for the download page of your product. https://www.ricoh.com.cn/download Download the appropriate installation file from Software Download.

  • Page 28: Uninstallation

    • To uninstall this application, log in to the computer with administrator privileges. It is recommended that you use the same account as that used for installation. From the Start menu, open [Settings] and click [Apps]. From the "Apps & features" list, select "RICOH Meeting 360 Apps", and then click [Uninstall]. Click [Uninstall] twice.

  • Page 29: Screen Configuration

    Screen Configuration Screen Configuration This section describes the screen components of the top screen of this application and how to use them. Top screen E0A8IX5010 1. Operations menu Displays the following menus of this application • [Device Operations] Displays the top screen of this application •...
  • Page 30 3. Using RICOH Meeting 360 Apps for Windows 4. [Pin Screen] Use this to change the Pin Screen settings. For information about the Pin Screen settings, see page 33 "Configuring Pin Screen". 5. [Change Front View] Use this to change the Front View settings. For information about the Front View settings, see page 33 "Configuring the Front View".

  • Page 31: Basic Operations

    Basic Operations Basic Operations Starting a Meeting To hold a meeting with this application, start this application and a Web meeting application. • Do not use "Run as administrator" to start this application. Start this application. When a screen is displayed to enter your authentication information for the proxy, enter your user name and password as necessary for proxy authentication, and then click [OK].

  • Page 32: Changing The Screen Layout

    3. Using RICOH Meeting 360 Apps for Windows • Check that the device is turned on. • Remove the USB cable between the device and the computer, and then reconnect the cable. Changing the Screen Layout You can use an on-screen button to change the screen layout. You can change the screen layout even during a meeting.
  • Page 33 Basic Operations To display a speaker image when Pin Screen is off: E0A8IX5011 • Use this if you do not use screen pinning. For information about how to turn screen pinning on, see page 33 "Configuring Pin Screen". • If no speaker is recognized by this device, the front view is displayed. For information about how to configure the front view, see page 33 "Configuring the Front View".
  • Page 34 3. Using RICOH Meeting 360 Apps for Windows To display a speaker image when Pin Screen is on: E0A8IX5013 • A pinned image is always displayed inside a frame. For information about how to configure Pin Screen, see page 33 "Configuring Pin Screen".
  • Page 35 Basic Operations For information about how to configure Pin Screen, see page 33 "Configuring Pin Screen". • The extracted speaker from the panoramic image will not be shown. Configuring Pin Screen You can configure the display content and size for Pin Screen. Click [Pin Screen].

  • Page 36: Ending A Meeting

    3. Using RICOH Meeting 360 Apps for Windows Click [Change Front View]. E0A8IX5016 The Change Front View dialog box is displayed. Adjust the display position of the panoramic image. • Use the left and right arrow buttons to configure the front position of the panoramic image.
  • Page 37 Basic Operations Click [×] at the upper right of the screen of this application. E0A8IX5017 The application closes.

  • Page 38: Configuring The Device Settings

    3. Using RICOH Meeting 360 Apps for Windows Configuring the Device Settings On the left-hand menu of this application, click [Device Settings] to display the Device Settings screen. The Device Settings screen provides links to various settings screens at the left-hand menu.
  • Page 39 Configuring the Device Settings Setting Description Initial Required/Optional value Obtain IP Address Select whether to automatically Enabled Automatically configure the network. If "Obtain IP Address If this is disabled, enter the Automatically" is following information: disabled, "IP Address", "Subnet Mask", and •...
  • Page 40 3. Using RICOH Meeting 360 Apps for Windows Setting Description Initial Required/Optional value Security Key This is displayed if "WPA2-PSK" is Optional selected for "Security Type". Enter the security key for the network specified for "Network Name". Obtain IP Address...

  • Page 41: Configuring The Firmware Update Settings

    Configuring the Device Settings Setting Description Initial Required/Optional value Use Automatic Select Enabled or Disabled. Disabled Configuration/ If this is enabled, enter the following If "Use Automatic Proxy Server information: Configuration/Proxy Server" is enabled, • Setting Method "Address" is required. "Automatic Configuration Script"...

  • Page 42: Configuring The Administrator Password

    3. Using RICOH Meeting 360 Apps for Windows Setting Description Initial Required value /Optional Auto Select Enabled or Disabled. Enabled - Update If this is enabled, this device's firmware is automatically updated to the latest version when a specific length of time elapses after the device enters standby.

  • Page 43: Initializing The Device Settings

    Configuring the Device Settings Initializing the Device Settings From the "Initialization" screen, you can initialize the device settings. Click [Execute]. A dialog box for confirming the initialization is displayed. Click [Initialize]. The initialization starts, and the result is displayed. Click [OK].
  • Page 44 3. Using RICOH Meeting 360 Apps for Windows...

  • Page 45: Troubleshooting

    4. Troubleshooting This chapter describes the problems that can occur when using this device and RICOH Meeting 360 Apps for Windows, as well as their possible causes and actions to take. Problems Starting or Stopping the Device Problem Cause Solution The power connector is •...
  • Page 46 4. Troubleshooting Problem Cause Solution The Power button is • The power cord set might • Check that the power cord is pressed when the device be connected incorrectly. connected to the AC adapter is in standby, but neither correctly. •...
  • Page 47 Problems Starting or Stopping the Device Problem Cause Solution The Power button is • The Power button might • Press the Power button again. pressed while the device not have been pressed • Try the steps below. is operating, but the correctly.

  • Page 48: Problems Using The Device

    4. Troubleshooting Problems Using the Device Problem Cause Solution The device gets too hot to The device might be damaged. Remove the power plug from the power touch. outlet, and then contact your service representative. The microphone does not • The microphone might be •...
  • Page 49 Problems Using the Device Problem Cause Solution No sound is heard from • The speaker volume on • Turn up the speaker volume on this the speaker. this device might be set device. low. Speaker sound is For information about how to turn interrupted.
  • Page 50 4. Troubleshooting Problem Cause Solution The image is blurred. • The lens cover might be • Wipe the lens cover lightly with a dirty. soft cloth to clean it. The image quality is low. • A Web meeting • Use a different Web meeting application that only application.
  • Page 51 • Change the orientation of the environment, a speaker device or change the front position might not be recognized, on RICOH Meeting 360 Apps for or a person that is not Windows. speaking might be For information about how to recognized.
  • Page 52 4. Troubleshooting Problem Cause Solution Audio is interrupted or • Equipment causing noise • Keep the device away from any noisy. might be near this device. equipment causing noise. Audio from your end is • Audio might be • Check the settings for the noise interrupted, or noisy interrupted due to an cancellation function in the Web...

  • Page 53: Problems Using Ricoh Meeting 360 Apps For Windows

    Problems Using RICOH Meeting 360 Apps for Windows Problems Using RICOH Meeting 360 Apps for Windows Problem Cause Solution RICOH Meeting 360 • The installation file might • Obtain the installation file again, Apps for Windows be damaged. and then try to install the cannot be installed.
  • Page 54 Desiring to configure a No proxy was configured to Use the following steps to configure a proxy use RICOH Meeting 360 Apps proxy. for Windows. The proxy needs 1. On the Start menu, open to be configured in order to [Settings] and click [Network &...

  • Page 55: Appendix

    5. Appendix Specifications Item Specifications Interfaces • USB Type-C (USB3.1 gen1) • Ethernet 10BASE-T/100BASE-TX/1000BASE-T • IEEE802.11a/b/g/n/ac • Frequency range 2.4 GHz band: 2.412–2.472 GHz (1–13ch) 5 GHz band: 5.18–5.24 GHz (36, 40, 44, 48 ch), 5.26–5.32 GHz (52, 56, 60, 64 ch), 5.5–5.7 GHz (100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 ch) •...
  • Page 56 5. Appendix Item Specifications Zoom • Type: Digital zoom • Magnification: x 2 Microphones • Quantity: 3 • Frequency range: 300–8,000 Hz • Maximum sound pickup range in an open environment: 3 m Maximum sound pickup range in a closed environment: 6 m •...

  • Page 57: Restrictions

    • A computer or Web meeting application that only supports a maximum camera resolution of 1280 × 720 pixels is not available for use with this device. The device also does not support connecting to a RICOH Unified Communication System.

  • Page 58: Trademarks

    5. Appendix Trademarks Microsoft, Microsoft Teams, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The proper names of the Windows operating systems are as follows: • The product names of Windows 10 are as follows: ®...
  • Page 60 EN AU E0A8-7016 © 2023 Ricoh Co., Ltd.

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