HP ENVY x360 Maintenance And Service Manual page 4

Electrostatic discharge information............................................................................................................................................................................ 22
Generating static electricity................................................................................................................................................................................... 22
Preventing electrostatic damage to equipment...................................................................................................................................... 23
Personal grounding methods and equipment........................................................................................................................................... 23
Grounding the work area............................................................................................................................................................................................24
Recommended materials and equipment.....................................................................................................................................................24
Cleaning your computer....................................................................................................................................................................................................... 25
Enabling HP Easy Clean (select products only) ........................................................................................................................................ 25
Removing dirt and debris from your computer......................................................................................................................................... 25
Cleaning your computer with a disinfectant............................................................................................................................................... 26
Caring for wood veneer (select products only) .........................................................................................................................................27
Packaging and transporting guidelines......................................................................................................................................................................27
Accessing support information ...................................................................................................................................................................................... 28
5 Removal and replacement procedures for authorized service provider parts.................................................................................30
Component replacement procedures .......................................................................................................................................................................30
Preparation for disassembly..................................................................................................................................................................................30
Bottom cover .....................................................................................................................................................................................................................30
Battery..................................................................................................................................................................................................................................... 31
Speakers............................................................................................................................................................................................................................... 32
Power connector cable .............................................................................................................................................................................................. 33
WLAN module.................................................................................................................................................................................................................... 34
Solid-state drive...............................................................................................................................................................................................................36
Fan .............................................................................................................................................................................................................................................38
Display assembly............................................................................................................................................................................................................38
System board .................................................................................................................................................................................................................... 45
Heat sink ................................................................................................................................................................................................................................47
Fingerprint reader.......................................................................................................................................................................................................... 49
Fingerprint reader cable............................................................................................................................................................................................50
Touchpad cable................................................................................................................................................................................................................50
Touchpad ............................................................................................................................................................................................................................... 51
Audio jack board cable............................................................................................................................................................................................... 52
Audio jack board.............................................................................................................................................................................................................. 53
Top cover with keyboard ............................................................................................................................................................................................ 54
6 Using Setup Utility (BIOS)........................................................................................................................................................................................................... 55
Starting Setup Utility (BIOS)............................................................................................................................................................................................... 55
Updating Setup Utility (BIOS)............................................................................................................................................................................................. 55
Determining the BIOS version............................................................................................................................................................................... 55
Preparing for a BIOS update ..................................................................................................................................................................................56
Downloading a BIOS update .......................................................................................................................................................................56
Installing a BIOS update ..................................................................................................................................................................................57
7 Backing up, restoring, and recovering...............................................................................................................................................................................58
Backing up information and creating recovery media...................................................................................................................................58
Using Windows tools for backing up.................................................................................................................................................................58
Using the HP Cloud Recovery Download Tool to create recovery media (select products only).........................58
Restoring and recovering your system...................................................................................................................................................................... 59
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