This section of the service manual describes the disassembly and reassembly procedures for the LED TV. Disconnect the LED TV from the power source before disassembly. Follow these directions carefully. Use the Samsung Service tool to disassemble the cabinet. • Recommend to use the Samsung Service tool...
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3. Disassembly and Reassemble Description & Screws Picture Description Removing the 'ASSY REAR COVER'. (Please follow 8 sequence on right.) Insert open jig till red line. Ready to insert open jig adjust jig edge to hole. Rotate open jig to 90-degree. Lift jig to unlock wire hook on bottom.
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3. Disassembly and Reassemble Description & Screws Picture Description Locking tabs locations • 43" Top Corner : 2 point (Snap Hook) : 8 point Locking Bottom : 6 point Locking • 50" Top Corner : 2 point (Snap Hook) : 10 point Locking Side AV : 1 Point Locking Bottom...
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3. Disassembly and Reassemble Description & Screws Picture Description • 58" Top Corner : 2 point (Snap Hook) : 10 point Locking Side AV : 1 Point Locking Bottom : 6 point Locking • 65" Top Corner : 2 point (Snap Hook) : 12 point Locking Side AV : 1 Point Locking...
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3. Disassembly and Reassemble Description & Screws Picture Description Lift top side then pull back to remove the back cover. Remove the Electric tapes shown on the images. • EMI Filament Tape (Dressing) • Safety Tape(Dressing NOTE • When assembling the TV, the electric tapes must be applied on the same locations.
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3. Disassembly and Reassemble Description & Screws Picture Description Discharge Capacitors. Measurement point • 43" • Before remove SMPS, Must discharge capacitors for your safety. • Check discharge point(1st, 2nd block) and then, discharge with discharge-Jig. A/S-DISCHARGE-JIG BN81-16292A Measurement point LED ON LED OFF <Before discharging>...
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3. Disassembly and Reassemble Description & Screws Picture Description Discharge Capacitors. Measurement point • 50" / 55" / 58" • Before remove SMPS, Must discharge capacitors for your safety. • Check discharge point(1st, 2nd block) and then, discharge with discharge-Jig. A/S-DISCHARGE-JIG BN81-16292A Measurement point...
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3. Disassembly and Reassemble Description & Screws Picture Description Discharge Capacitors. Measurement point • 65" • Before remove SMPS, Must discharge capacitors for your safety. • Check discharge point(1st, 2nd block) and then, discharge with discharge-Jig. A/S-DISCHARGE-JIG BN81-16292A Measurement point LED ON LED OFF <Before discharging>...
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3. Disassembly and Reassemble Description & Screws Picture Description Discharge Capacitors. Measurement point • 75" • Before remove SMPS, Must discharge capacitors for your safety. • Check discharge point(1st, 2nd block) and then, discharge with discharge-Jig. A/S-DISCHARGE-JIG BN81-16292A Measurement point LED ON LED OFF <Before discharging>...
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3. Disassembly and Reassemble Description & Screws Picture Description Remove the DC VSS-PD BOARD. Remove power connector. (Please follow 5 sequence on right.) CAUTION Plz discharge SMPS before disconnect SMPS. And Refer to available touch point. Push and hold down BLU Connector Tab to release its panel lock connection.
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3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY PCB MAIN BOARD. • Use both hands to hold the 'Main Board' and gently lift up 1 point marked. • Slide the board to the Left side to release the board.
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3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY SPEAKER P-FRONT. ASSY SPEAKER P-FRONT Cable • ASSY SPEAKER P-FRONT Cable • : Assy SPK to Panel Hole 4 Points ASSY SPEAKER P-FRONT <Hole 4 Points> Completed the disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.
4. Troubleshooting 4. Troubleshooting 4-1. Function Control Operation Test <To CN1601 Main Board> CN1601 (FUNCTION & IR) A3.3V_PW SENSOR_SCL_I2C SENSOR_SDA_I2C KEY_INPUT1 LED_STB_OUT LED Status / Function Switch IR_OUT_1 IR_OUT_2 <FUNCTION/IR> Place TV in Power Standby Check LED Status LED is OFF LED 1.7Vdc (pin 8 ) and VCC for 3.3Vdc (pin 3 ) •...
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4. Troubleshooting • 75 inches CNM801 Main Connector (POWER) CNL801 LED Connector FUSE CNM801 (MAIN Connector) ANA-DIM A13V OD_ON/OFF A13V BLU_PWM A13V POWER_On/Off A13V CNL801 (LED Connector) TV POWER STANDBY TEST : TV in Standby Check Standby LED Indicator If Not Lit: Check AC 120Vac Line If missing: Check AC120Vac Source/Power Cord...
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4. Troubleshooting • 75 inches CNM801 Main Connector (POWER) CNM801 (MAIN Connector) ANA-DIM A13V OD_ON/OFF A13V PWM_BLU A13V POWER_ON A13V Power Backlight TV POWER ON SEQUENCE TEST : Power TV On Power_On/Off / POWER_ON (pin 8 ) .2Vdc (when off) changes to 3.3Vdc (on) NOTE •...
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4. Troubleshooting • 75 inches CNL801 LED Connector CNL801 (LED Connector) Backlight Test : Activate Backlights Test : Disconnect Lead Cable from Main to Power Supply. Check TV Screen for active backlight LEDs. If No Backlights Minus (Control) pins & Plus (Supply) pins voltages on the Panel Connector. ( with fine test probe on left side of connector only for safety) •...
4. Troubleshooting 4-3. Video 4-3-1. Customer Picture Test MAIN/TCON BOARD Main Section Pre-FRC (T-CON) Post FRC (T-CON) Results Problem Picture Test Do you still see the problem in the test photo? Show Again • Check Signal Source Picture Test and other inputs If the Self Diagnosis Picture Test is OK, your TV may not have a problem.
4. Troubleshooting 4-3-2. Check Test Patterns • ENTER : Factory mode Test Pattern £ £ Main Board Muse-L Scaler Pattern / US Post Pattern T-CON SoC TCON Test Pattern [Factory Mode] Verify " Scaler Pattern" and "US Post Pattern" Verify " SoC TCON Test Pattern"...
4. Troubleshooting 4-3-3. MAIN/T-CON BOARD • Main Section PRE FRC Section POST FRC Section T-CON Section £ PANEL £ £ £ Main Section Customer Picture Test 1 Mute > 1 > 4 > 7 > Mute Video Operation Generated on Main Section. •...
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4. Troubleshooting POST FRC Section Customer Picture Test 3 Video Operation Generated at Post FRC Section. • If OK: Replace Main/T-Con Board • If Noisy: Mute £ 3 £ 6 £ 9 £ Mute T-CON Section Mute > 3 > 6 > 9 > Mute [May not be available for Larger models over 70 inches.] Video Operation Generated at T-CON Section.
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4. Troubleshooting PANEL • Check Panel If Noisy Video: Soc T-CON Pattern in Factory Mode • Use type of Noise observed (Bars, single lines, video distortion, etc to help.) • If noise is only on one half of screen check / swap panel cables. •...
4. Troubleshooting 4-4. Audio • Source Main Board Speakers £ £ Source • No TV Sound Menu £ Audio £ Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio Customer Menu £ Support £ Sound Test If Sound Test FAILS : (Missing / Noisy Audio) Speakers (compare resistance/quality) Compare audio level out to speakers with...
4. Troubleshooting 4-5. Network <TV> <Router> <Internet> TV to Router " Failure" Check Network Status Check Network Status (TV Router Internet) Wired & Wireless MAC Address in Customer Support Menu. • No Wired MAC Address : Replace Main Board. •...
Samsung Apps • If it Fails: Reset Smart Hub. Samsung Apps load correctly. Perform " Apps Reset" in Factory Mode. Go to Smart Hub and complete Terms of Agreement and set up information. Samsung Apps load correctly. Before selecting an App, allow Apps to load or failure wilre-occur.
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4. Troubleshooting For Netflix Operation/Connection Issues: Check Certificate & Netflix ESN Status in Factory Mode. • If Certificate and ESN exists, " CO", "NfO", change the 8.8.8.8 • If Certificate is missing, " C/" replace the TV’s Main Board. • If ESN number is missing: NF/ do not replace the Main Board. Reset TV Clock and check for correct Time & Date. Netflix relies on correct settings. Reset Smart Hub. / Reset Apps In Factory Mode. For Streaming Issues: •...
4. Troubleshooting 4-7. Bluetooth / WiFi Module Pin 11 Pin 1 Pin 5 Pin 6 Pin Description Pins Pin Name Description Type UART_TX UART_Tx signal out Ground WIFI WAKE_UP Wake up signal input BT WAKE_UP Wake up signal input RESET_N Reset for Wi‐Fi Ground...
4-8. Factory Mode Setting TV into Factory Mode Factory Remote Power TV ON. Select TV Source. Info → Factory. MENU for return. AA81-00243A Samsung IR Remote TV Power Standby. Press as follows. • Remote Button NTSC MUTE POWER INFO MENU MUTE...
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4. Troubleshooting Setting Option Bytes Enter Factory Mode with Service Remote (only). Check Option Byte Table located on GSPN (Fast Track or Tips). Select Option. Select each item to change. Can Use new Writing Type to enter model (if entered wrong it will not change.) Soft power TV Off to load.
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4. Troubleshooting Slide Details • Sample Model : UA65RU7100KXXV Testing Items Micom Version Home Updates Exit T-MSLUABC-XXXX.XX Sub Micom T-MLINTV-XXXX Option Tizen Platform info TIZEN-X.X.-MAIN2019--MuseL-RELEASE_XXXXXXXX.X Control (Debug) Debug BT Version BT Version : BLUETOOTH-VER-XXXX E-Manual E-Manual:---- Blaster Version Blaster Version : Not support ADC/WB E-Pop Version E-POP Version : xxxxxx-XX.XX.X...
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4. Troubleshooting £ Test Patterns Main Board Muse-L Scaler Pattern / US Post Pattern T-CON SoC TCON Test Pattern [Factory Mode] Verify " Scaler Pattern" and "US Post Pattern". Scaler Pattern Verify " SoC TCON Test Pattern". US Post Pattern FRC Pre Pattern FRC Post Pattern SOC TCON Pattern...
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4. Troubleshooting £ Info £ ER Count • WD Count : Watch Dog (Hardware related issue). • AR Count : Auto Reset (software (i.e. Apps) related. important Error Count Status Screen. • Verify each item listed. 4-28...
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4. Troubleshooting Factory Mode £ Control £ EDID Remove ALL HDMI connections. Factory Mode → Control → EDID. (→ Enter Key) Option EDID Control Sub Option Debug ADC/WB Advanced Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF Select EDID WRITE ALL. (→ Enter Key) EDID WRITE ALL Success Wait to Success. (→ Right Arrow Key) EDID WRITE ALL Wait Confirm EDID WRITE ALL Success. (→...
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4. Troubleshooting Important New Option Byte “Writing Type” Entry For Quick Entry of Type (Ex. Sample Model) Confirm Type from Option Byte Table for your TV. Select Writing Type. Factory Reset Type 65A6AU0NN Writing Type Local Set ED_VIET SW Model URU7100 Model Code UA65RU7100KXXV...
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4. Troubleshooting Important New Option Byte “Model Code” Entry For Quick Entry of Model Code (Ex. Sample Model) Confirm Model Code from Option Byte Table for your TV. Select Model Code. Factory Reset Type 65A6AU0NN Writing Type Success Local Set ED_VIET SW Model URU7100...
4. Troubleshooting 4-9. Factory Mode Adjustments 4-9-1. Entering Factory Mode To enter [ Service Mode] press the remote-control keys in this sequence : With Consumer Remote (IR Remote) Remote Button : NTSC POWER OFF MUTE POWER ON POWER OFF INFO MENU MUTE POWER ON...
4. Troubleshooting 4-9-2. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UA43RU7100KXXV • PANEL / SMPS / MAIN Information Side Version AA01 PANEL SMPS...
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4. Troubleshooting UA50RU7100KXXV • PANEL / SMPS / MAIN Information Side Version DA01 PANEL SMPS MAIN Vendor Vendor SOLUM ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04773K CY-NN050HGNVFV/H 50D6AU1NN BN44-00932P L55E7N_RSM BN91-20970E BN94-14174C Side Version AA02 PANEL SMPS MAIN...
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4. Troubleshooting UA55RU7100KXXV • PANEL / SMPS / MAIN Information Side Version FA01 PANEL SMPS MAIN Vendor Vendor SOLUM ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04767A CY-NN055HGLV2V/H 55A6AU0NN BN44-00932P L55E7N_RSM BN91-20851G BN94-14113A Side Version BA02 PANEL SMPS MAIN...
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4. Troubleshooting UA58RU7100KXXV • PANEL / SMPS / MAIN Information Side Version DA01 PANEL SMPS MAIN Vendor Vendor SOLUM ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-05198C CY-NN058HGNV2V/H 58D6AU1NN BN44-00932P L55E7N_RSM BN91-20847G BN94-14107H Side Version DB02 PANEL SMPS MAIN...
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4. Troubleshooting UA65RU7100KXXV • PANEL / SMPS / MAIN Information Side Version FA01 PANEL SMPS MAIN Vendor Vendor HANSOE ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04762A CY-NN065HGLV2V/H 65A6AU0NN BN44-00932S L65E7N_RHS BN91-20851F BN94-14111H • MAIN Factory Option Local Set BOM Model Front Color...
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4. Troubleshooting UA75RU7100KXXV • PANEL / SMPS / MAIN Information Side Version FA01 PANEL SMPS MAIN Vendor Vendor SOLUM ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04759L CY-NN075HGLV5V/H 75A6AU1NN BN44-00992A L75E7N_RSM BN91-20847E BN94-14107F Side Version (FE03 PANEL SMPS MAIN...
4. Troubleshooting 4-9-3. Factory Data Option Factory Menu Name Data Range Factory Reset Type 43" 43L6AU1NN 43L6AU1NN/... 50" 50D6AU1NN 50D6AU1NN/... 55" 55A6AU0NN 55A6AU0NN/... 58" 58D6AU1NN 58D6AU1NN/... 65" 65A6AU0NN 65A6AU0NN/... 75" 75A6AU1NN 75A6AU1NN/... Writing Type Local set ED_VIET SW Model URU7100 Model Code UA**RU7100KXXV...
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4. Troubleshooting Factory Menu Name Data Range COLOR IC TYPE RISF315 Info Link Server Type development Info Link Country None TTX Group UserOSD Visual Test Diable OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device Muse-L RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD...
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4. Troubleshooting Factory Menu Name Data Range Hotel Option Hospitality Mode Power On Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND...
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4. Troubleshooting Factory Menu Name Data Range Speaker EQ Bottom Checksum NONE Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale India Sound Speaker Delay Normal NTV CU Delay NORMAL Lipsync Inx Lipsync Checksum 0x4972 Lipsync USB Test...
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4. Troubleshooting Factory Menu Name Data Range AP Vx1 Value N Vx1 SSC ON/OFF N Vx1 Value FRC Vx1 SSC ON/OFF FRC Vx1 SSC Period FRC Vx1 SSC Modulation FRC LVDS ON/OFF FRC LVDS SSC MFR FRC LVDS SSC MRR FRC DDR SSC ON/OFF FRC DDR SSC Period FRC DDR SSC Modulation...
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4. Troubleshooting Factory Menu Name Data Range TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION TCON Demura Bypass TCON FDisplay Panel Code 1 Panel Code 2 Panel Revision Panel Menu Week Panel S/N 1 Panel S/N 2 Panel S/N 3 Panel S/N 4 MPEG Margin H.264 Margin...
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4. Troubleshooting Factory Menu Name Data Range CES ATSC 3_0 CES OOBE MVPD SUPPORT BT DUT BT Throughput Failure Reproduce Module 21_9 L-DETECT STABLE TIME L-DETECT UNSTABLE TIME L-DETECT CAPTION THRESHOLD L-DETECT RAGION THRESHOLD L-DETECT B-LEVEL THRESHOLD L-DETECT USB SUPPORT DB Download MRT Option Dump Failure...
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4. Troubleshooting Factory Menu Name Data Range CLK TERM DURATION 300ms HDMI FLT CNT SIG HDMI FLT CND SIG2 HDMI FLT CNT LOS UNSTABLE BAN CNT 1250ms HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ HDMI Write Type HDMI Switch DVI SET TIME H Write...
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4. Troubleshooting Factory Menu Name Data Range Test Pattern Scaler Pattern US Post Pattern FRC Pre Pattern FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern SOC TCON2 Pattern Level Upgrade...
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4. Troubleshooting Factory Menu Name Data Range IR Blaster delay time NTV CU UPDATE UD LDC PROFILE UPGRADE Pic Data USB Update Audio Data USB Update Eco Data USB Update CI CPLD Upgrade SC ADK Upgrade Other Setting Delete S/N IPERF Stopped Expert...
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4. Troubleshooting Factory Menu Name Data Range Comp Calibration PC Calibration HDMI Calibration ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain...
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4. Troubleshooting Factory Menu Name Data Range G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain SPI G-Gain SPI B-Gain...
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4. Troubleshooting Factory Menu Name Data Range SPI N Boffset SPI W2 Rgain SPI W2 Bgain SPI W2 Roffset SPI W2 Boffset SPI MGA WB Data to SPI Advanced 4-51...
4. Troubleshooting 4-10. Replacing Main Board When replacing Main Board, certain values needs to be manually input in Factory menu to complete the replacement. Steps to Replace Main Board Enter Factory Menu (Use Factory Remote only). • Power TV on : Select TV Source Info/Factory Option...
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4. Troubleshooting SW Model • Check Label Rating of the TV(located on the Rear Cover). SW Model is digits after "/" in Version No. Choose same SW Model code from the list. Home Updates Exit Factory Reset Type 65A6AU0NN Writing Type Local Set ED_VIET SW Model...
4. Troubleshooting 4-11. White Balance 4-11-1. Calibration Into the Factory Mode. Select ADC/WB menu. Select menu. AV Calibration Option Comp Calibration Control PC Calibration Debug HDMI Calibration ADC/WB Advanced 4-11-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration ...
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4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off” status, press the “ ▶” key to perform Calibration.
4. Troubleshooting 4-11-3. Adjustment Into the Factory Mode. Select ADC/WB menu. Select White Balance menu. Option Control Debug (Low Light) (Hight Light) Sub Brightness Sub Contrast White Balance ADC/WB R offset R gain Advanced G offset G gain B offset B gain 4-56...
4. Troubleshooting 4-12. LED Indicator Test 4-12-1. Diagnostic Methods - Flashing Symptom Codes After TV is "COLD BOOTED" (AC Power Re-Cycled), Flashing symptom codes will operate and show the defect block with number of LED flash. Place a mirror or phone directly under Standby LED to observe flashing. Defect type and Number of LED flash ...
TV to update. To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.