TABLE OF CONTENTS SAFE INSTALLATION, USE AND SERVICE....1 INSTALLATION............13 GENERAL SAFETY INFORMATION......2 REQUIRED ABILITY.............13 PRECAUTIONS..............2 GENERAL.................13 GROUNDING INSTRUCTIONS..........2 REQUIRED TOOLS & MATERIALS........13 INTRODUCTION............3 INSTALLATION & START UP TOOLS......13 QUALIFICATIONS..............3 SERVICE TOOLS..............14 PREPARING FOR THE INSTALLATION........3 UNIT PLACEMENT..............14 PRINCIPLE OF OPERATION..........4 MOUNTING FRAME............14 THE REFRIGERATION CYCLE..........4 PAD MOUNTING.............14...
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TABLE OF CONTENTS MASTER SCREENS...........23 MASTER PANEL HOME SCREEN........23 MASTER PANEL ALARM SCREEN........23 MASTER PANEL CONFIGURATION SCREEN....23 MASTER SCREEN TERMINOLOGY......23 HOME SCREEN..............23 ALARM SCREEN..............23 CONFIGURATION SCREEN..........24 MASTER CONTROL PANEL SETUP TO MEMBER UNITS..........24 MASTER CONTROL UNIT SUPPORT CALL SEQUENCE OF OPERATIONS.....24 MEMBER SCREENS..........24 SINGLE UNIT HOME SCREEN OPERATING WITH MASTER CONTROLS.......24...
SAFE INSTALLATION, USE AND SERVICE The proper installation, use and servicing of this commercial heat pump water heater is extremely important to your safety and the safety of others. Many safety-related messages and instructions have been provided in this manual and on your own heat pump water heater to warn you and others of a potential injury hazard.
GENERAL SAFETY INFORMATION PRECAUTIONS GROUNDING INSTRUCTIONS This heat pump water heater must be grounded in accordance **DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER.** with the National Electrical Code and/or local codes. These Immediately call a qualifi ed service agency to inspect the must be followed in all cases.
INTRODUCTION Thank you for purchasing this heat pump water heater. Properly This manual contains instructions for the installation, operation, installed and maintained, it should give you years of trouble and maintenance of the heat pump water heater (HPWH). It free service. also contains warnings throughout the manual that you must read and be aware of.
4. In order to expedite your request, please have full model low temperature operating conditions. The accumulator and serial number available for the technician. prevents liquid refrigerant from entering the compressor where it could damage internal components. 5. Carefully consider your intended placement and location for the HPWH.
*Water Heated from 50° F to 150° F COP = Coeffi cient Of Performance Standard Voltage on SHPW-25 & SHPW-60 models - 208/230 V, 1-phase, 60Hz Standard Voltage on SHPW-90 - SHPW-250 models - 208/230 V, 3-phase, 60Hz Other power options are available upon request LOCATION OF THE HEATED WATER CONNECTIONS COULD VARY BY UNIT, SEE MANUFACTURER DOCUMENTS FOR EACH INDIVIDUAL UNIT.
INSTALLATION REQUIREMENTS Read all installation requirements in this manual before SOURCE WATER TEMPERATURE installation begins. The installation must conform to these ENTERING SOURCE WATER TEMPERATURE instructions and all local and national code authority having jurisdiction. The entering source water temperature range of operation for the unit is 40°...
MINIMUM WIRE SIZE Allowable Ampacities of Insulated Conductors Single-phase heat pump water heaters are two wire circuits. Three-phase heaters are three wire circuits. In addition to the foregoing, a grounded conductor is required. Not more than three conductors in raceway, cable, or earth (directly buried), based on ambient temperature of 30°C (86°F) TABLE 3...
Contact a local plumbing service agency to have a thermal expansion tank installed on all closed water systems. Water Flow Rate Connection Size Unit (GPM) (Inches) MIXING VALVES SHPW-25 ¾ ” SHPW-60 1” SHPW-90 1 ½ ” SHPW-125 1 ½ ”...
Mixing valves are available at plumbing supply stores. Consult a Qualifi ed Installer or Service Agency. Follow the mixing valve manufacturer’s instructions for installation of the valves. TABLE 5 CONTAMINATED WATER TANK SELECTION This HPWH unit must not be used to heat any fl uid other than The HPWH unit is not an instantaneous water heater and must water.
• IMPORTANT: Do not remove, cover or deface any permanent instructions, wiring diagrams, labels, or the rating label from the outside cabinet or the inside panels on the HPWH unit. FIGURE 5 • Do not tilt the unit beyond 45° at any time. All internal components are braced from the base of unit.
Heat transfer compound (paste) such as Honeywell part be evenly dispersed across the footing channels on the bottom number 107408 or equivalent. of the unit. See Table 1 on page 7 for unit dimensions and weights. Electrical switch lock out device - used to secure disconnect switches/breaker panels while servicing.
TRANSFORMER CONFIGURATION 208 VAC MODELS SHPW-25 & SHPW-60 Only The transformer leads must be changed on units connected to a 208 VAC power supply as described below. Turn on power to the HPWH momentarily and measure the voltage to the primary winding of the transformer at the F3 fuse block.
temperature control opening. It is not recommended to install the temperature probe or sensor in the bottom or the top of the tank. It is typical to install in the mid to lower portion of the tank. Do not install the temperature sensor near the cold water supply connection to the storage tank to prevent short cycling.
DO NOT install a T&P valve in the outlet (supply) water line of PRE-STARTUP CHECKLIST the HPWH unless required by local code. Before applying power, check all electrical connections. Ensure isolation valves are installed on the HPWH supply Tighten if necessary. and return water line at the storage tank for servicing and Verify electrical installation.
• Double check to make sure all the air is out of the water the power back on. See fi gure #1. Press the orange by-pass line so the heat pump doesn’t get air bound. button on the pump relay to operate the water pump. •...
the storage tank. Use a suitable heat transfer compound balanced. In addition, since internal compressor pressures are on the probe to ensure an accurate temperature reading. always balanced at start-up, low voltage starting characteristics are excellent for Copeland Scroll™ compressors. Moreover, if If desired connect the Building Management System to low voltage conditions exist at start up, protector trips could the Master Control Panel using the protocol determined...
uniformly linked. As water fl ow is decreased the temperature lower limit for this system in the case that the system must be rise will increase and as water flow is increased the purged again. temperature rise will decrease. Because of this relationship HOW: between temperature rise and fl ow rate this test can be Access the confi guration screen on the heat pump hot...
Notice: Please make sure you are running a • This will automatically bring you to the next settable parameter Johnson controller (page 20) before you con- • To exit menus and return to the main screen press both tinue to the next page. If you are running a PLC arrow keys simultaneously.
TEMPERATURE & SETPOINTS So: Sensor Off set allows for compensation of any diff erence between the displayed temperature and the temperature being To view and adjust the temperature setpoint, follow these read by the sensor. steps. RESTRICTED MODE • View the HMI mounted on the electrical panel door. Locate the “High Temp”...
MASTER SCREENS MASTER SCREEN TERMINOLOGY MASTER PANEL HOME SCREEN HOME SCREEN “LP” – Low Pressure: indicates the suction line pressure on the low side of the system “HP” – High Pressure: indicates the discharge line pressure on the high side of the system “LLSV”...
CONFIGURATION SCREEN compressor run hours, alarm status, and unit number. Then the master will call the unit in the fi rst unit in the run order “Comp HRS” – Compressor Hours: indicates the compressor to turn on run time hours of each unit If the tank temperature does not increase 1°F in 300 “Pump %”...
SINGLE UNIT HOME SCREEN DISPLAYING ALARM SINGLE UNIT IP ADDRESS CONFIGURATION SCREEN (FOR USE CONTACT STATE) SINGLE UNIT ALARM SCREEN SINGLE UNIT HEAT BANK SCREEN SINGLE UNIT PIPE CONFIGURATION SCREEN MEMBER SCREEN TERMINOLOGY HOME SCREEN “LP” – Low Pressure: indicates the suction line pressure on the low side of the system “HP”...
“CTD”– Compressor Time Delay: indicates remaining time in STOP SCREEN compressor delay countdown“PTD” – Pump Time Delay: indicates remaining time in pump countdown, when the count down starts the pump turns on Remote Mode Indicator – indicates if this unit is connected to a master panel via Ethernet, if it isn’t then it will display a start button Alarm Indicator –...
If microbial growth is detected, follow the TABLE 9 removal steps below: Model Factory Charge R134A Disconnect all power to the unit and follow the prescribed SHPW-25 lock-out/tag-out procedure. SHPW-60 14 # Wear the prescribed personal protective equipment SHPW-90 21 # prescribed from the cleaning product instructions.
TROUBLESHOOTING Problem Possible Causes Corrections Sheet Metal fasteners are loose. Tighten Fasteners Operating vibration is transferring to fl oor or Heat Pump is too noisy building structure. Place vibration dampers underneath unit Blower pulley assembly loose or out of Tighten or align pulleys alignment Tubing, valves, or fi...
COMMERCIAL HEAT PUMP WATER HEATER LIMITED WARRANTY EFFECTIVE This warranty shall apply only when the heat pump water heater is installed in accordance with local plumbing and building codes, Compressor - ordinances and regulations, the warrantor’s printed instructions provided If within One (1) Year after delivery of this heat pump with it and good industry practices.