TP-Link Tapo RV30C Plus, Tapo RV30C - LiDAR Navigation Robot Vacuum Manual

TP-Link Tapo RV30C Plus, Tapo RV30C - LiDAR Navigation Robot Vacuum Manual

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TP-Link Tapo RV30C Plus, Tapo RV30C - LiDAR Navigation Robot Vacuum Manual

Package Contents

Overview

Robot Vacuum
Robot Vacuum

Power/Clean

  • Press once: Start/pause cleaning.
  • Press and hold for 5 seconds: Turn on/off the robot vacuum. *For the first use, slide the power switch from OFF to ON to turn on.

Dock

  • Return to the dock to charge.
  • Empty the bin when docked.

Spot Cleaning/Child Lock

  • Press once: Start spot cleaning.
  • Press and hold for 5 seconds: Turn on/off the child lock.

Combination Button

  • Press and hold simultaneously for 5 seconds: Enter setup mode to configure network.
  • Press and hold simultaneously for 10 seconds: Restore to factory default settings.

LED

  • Red: Battery level < 20%; Error
  • Orange: Battery level between 20% and 80%
  • Green: Battery level > 80%

Parts and Features

Parts and Features

Auto-Empty Dock

Auto-Empty Dock

Top cover
Open to install/take out the dust bag. Put the cover back on each time you open it.

Dust Collection Port
The dust in the robot vacuum will be collected into the dust bag through the port.

LED Indicator

  • White: Working properly
  • Off: Robot vacuum is connected to the dock; sleeping.
  • Solid Red: Dust bag not installed; top cover not closed.
  • Flashing Red: Error

Position the Dock

  1. Place the dock on a level surface, flat against a wall, without obstacles within 1.5m (4.9ft) in front and 0.5m (1.6ft) on left and right.
  2. Connect the power cord to the power source. Ensure the cable is kept tidy.

warning NOTE:

  • To ensure a better user experience, make sure the area is with good Wi-Fi signals.
  • Do not place it in direct sunlight. Ensure the area around the dock is free of clutter to improve docking performance.
  • To prevent the risk of your robot vacuum falling downstairs, ensure that the dock is placed at least 1.2m (4 ft) away from stairs.
  • Always keep the dock powered on, otherwise the robot vacuum will not automatically return. And do not move the dock frequently.

Remove Protective Strip


Before use, remove the protective strips on both sides of the front bumper.

Remove Protective Film


Remove the protective film on the front bumper.

Power On and Charge


Slide the power switch from OFF to ON to turn on your robot vacuum.

warning Notes

  • If the power switch is in the ON position, you can also press and hold the button for 5 seconds to turn on/off your robot vacuum.
  • If the power switch is in the OFF position, the robot vacuum will automatically turn on when it is charged on the dock, and turn off when it leaves the charging dock.

Place the robot vacuum on the charging dock or tap to send it back to the dock to charge.
It will return to the dock at the end of a cleaning job and whenever it needs to recharge.

warning Notes

  • When the LED of the charging dock flashes 3 times and then goes out, the charging will begin.
  • We recommend that you charge the robot vacuum fully for about 4 hours prior to starting the first cleaning job.

Download the Tapo App and Connect to Wi-Fi

  1. Download the Tapo app from the App Store or Google Play, then log in.

    www.apple.com

    play.google.com

    OR

  2. Open the Tapo app, tap + icon, and select your model. Follow the step-by-step instructions to easily set up your robot vacuum.

In the Tapo app, you can enjoy the following functions.

  • Smart Maps
    Create smart maps to tell your robot vacuum where to clean.
  • Cleaning Modes & Preferences
    Customize vacuum power, cleaning times, and cleaning areas.
  • Scheduled Cleaning
    Set an automatic cleaning schedule, then the robot vacuum will clean automatically at the set time and return to the dock after cleaning.
  • Custom Zones & Virtual Walls
    Add restricted zones and virtual walls to prevent access to certain areas and rooms.

Cleaning

Press Once
Start/pause cleaning.

Press Once
Start spot cleaning.

warning Notes

  • Cleaning cannot start if the battery is too low. Charge your robot vacuum first.
  • Pick up obstacles like wires, clothing, and plastic bags. Loose wires and objects may get caught in the robot vacuum, resulting in disconnection or damage to wires and property.
  • Put away high pile carpet before cleaning. You can choose to avoid carpeted areas in the app.
  • Do not pick up the robot vacuum during cleaning.
  • If the cleaning area is too small, the area may be cleaned twice.
  • If the robot vacuum is paused for 10 minutes, it will automatically enter sleep mode and the cleaning job will be canceled.

The robot vacuum will automatically explore and clean your home in neat rows. It will return to the charging station at the end of a cleaning job and whenever it needs to recharge.

In Spot Cleaning mode, it will clean a rectangular area of 1.5m × 1.5m (4.9ft × 4.9ft) centered on itself.

Care and Maintenance

To maintain optimal performance, maintain the robot vacuum according to the following guidelines.

Part Maintenance Frequency Replacement Frequency*
Dustbin Clean/wash as needed /
Filter Once a week 3-6 months
Main Brush Every 2 weeks 6-12 months
Side Brush Once a month 3-6 months
Dust Bag / Replaced when it is full
Caster Wheel Clean as needed /
Main Wheels Once a month /
Sensors Once a month /
Charging Contacts Once a month /

*Replacement frequency may vary depending on the actual situation. Parts should be replaced if visible wear appears.

Empty the Bin

  1. Remove the dustbin.

  2. Open the dustbin to empty the dustbin.

  3. Place the dustbin back inside the robot vacuum.

Clean the Filter

  1. Remove the dustbin and open the lid.
  2. Remove the filter.
  3. Clean the filter with a cleaning brush.

  4. Wash the dustbin and filter.

    warning Do not wash with hot water or detergents.
  5. Air-dry the dustbin and filter thoroughly, then install the filter in the previous orientation.
    Clean the Filter

Clean the Main Brush

  1. Turn the robot vacuum over, then unlatch and remove the main brush cover.
  2. Remove the brush and its end cap.
  3. Remove any hair or debris with the cleaning brush.

  4. Re-install the cap and main brush. Press on the main brush cover to lock it in place.

Clean the Side Brush

  1. Pull firmly to remove the side brush and remove any entangled debris. Wipe with a damp cloth if needed.
  2. Re-install the side brush and press it tightly to ensure it is installed in place.

Clean the Caster Wheel

Clean the Caster Wheel

  1. Pull firmly to remove the caster wheel and remove hair or dirt.
  2. Re-install the caster wheel and press it firmly in place.

Clean Main Wheels

Clean Main Wheels
Wipe main wheels with a clean, dry cloth.

Clean the LiDAR and Sensors

Clean the LiDAR and Sensors
Wipe the LiDAR and sensors with a clean, dry cloth.

Clean the Charging Contacts


Wipe the charging contacts with a clean, dry cloth.

Replace the Bag

  1. Open the top cover and pull up the handle of the dust bag to remove.
  2. Throw away the used dust bag.
  3. Install a new dust bag and put the cover back on.

warning Put the cover back on each time you open it.

Clean Up the Dust Channel


If the LED flashes red after replacing the dust bag, please check if the dust channel is blocked by foreign objects. If the dust channel is blocked, use a screwdriver to remove the transparent cover of the dust channel, and clean out foreign objects.

Troubleshooting

Issues Solution
Setup failure
  1. Check if the power switch on the left side of the robot vacuum is toggled to "ON".
  2. The battery level is low. Please place the robot vacuum on the dock to charge and it will start automatically when it is ready.
  3. Check your internet connection or check if you have configured Allow List or Firewall settings on your router.
Charging failure
  1. Please remove the robot vacuum and check whether the indicator light of the dock is on, and make sure that the power adapter of the dock are plugged in.
  2. Poor contact. Please clean up the spring contacts on the dock and the charging contacts on the robot vacuum.
Recharge failure
  1. There are many obstacles near the dock. Please place the dock in an open area and try again.
  2. The robot vacuum is far from the dock. Please place the robot vacuum near the dock and try again.
  3. Please clean up the spring contacts on the dock and the recharge sensor/charging contacts on the robot vacuum.
  4. Move the charging station to the hard floor or put a waterproof pad under the charging station.
Abnormal operation Shut down and try again.
Abnormal noise during cleaning There may be foreign matter entangled in the main brush, side brush or wheels. Please clean up after shutdown.
Decreased cleaning ability or dust leakage
  1. The dustbin is full. Please clean the dustbin.
  2. The filter is clogged. Please clean or replace the filter.
  3. The main brush is entangled by foreign matter. Please clean the main brush.
Failure to connect to Wi-Fi
  1. The Wi-Fi signal is poor. Please make sure the robot vacuum is in an area with good Wi-Fi signals.
  2. Wi-Fi connection is abnormal. Please reset the Wi-Fi and download the latest app and try again.
  3. The password is entered incorrectly. Please check.
  4. The robot vacuum only supports the 2.4 GHz frequency band. Please connect to a 2.4 GHz Wi-Fi.
Scheduled cleaning doesn't work
  1. The battery level is low. The scheduled cleaning will work when the battery level is above 20%.
  2. The cleaning is already in progress when the schedule starts.
  3. Do Not Disturb is set in the app. Make sure the schedule is not within the set Do Not Disturb period.
  4. There is no internet access for your Wi-Fi network and your robot vacuum has restarted.
Whether the robot vacuum consumes power when it is placed on the dock The power consumption is very low when the robot vacuum is placed on the dock, which helps the battery to maintain optimal performance.
Whether the robot vacuum needs to be charged for 16 hours for the first three times Lithium battery has no memory effect when in use, and there is no need to wait when it is fully charged.
After the robot vacuum returns to the dock, automatic dust collection does not start.
  1. Please check if the dock is powered on. Automatic dust collection will not start until the robot vacuum has cleaning for more than 30 minutes in total.
  2. Dust collection is too frequent (more than 3 times in 10 minutes).
  3. Do Not Disturb is set in the app. The robot vacuum will not automatically collect dust during the Do Not Disturb period.
  4. Please check if the cover of the dock is closed properly. If not, the red light will be on.
  5. Please check if a dust bag is installed properly. If not installed or improperly installed, the red light will be on.
  6. To ensure smooth dust collection, it is recommended to let the robot vacuum recharge automatically after cleaning. Manually moving the robot vacuum back to the dock may cause unstable connection.
  7. Please check the dust bag regularly to see if it is full, because overloaded dust bag may break, block the dust collection pipe and cause damage to the dock.
  8. If the problem persists, the components may be abnormal. Please contact the technical support.
Automatic dust collection is interrupted after startup or dust collection is not thorough.
  1. Check if the dust bag is full. If the dust bag is full, replace it.
  2. The dust collection port of the robot vacuum is jammed by foreign objects, causing the dust box baffle to fail to open.
  3. Check if the dust channel of the dock is blocked.
  4. Please do not move the robot vacuum during dust collection for fear of damage.
  5. There may be water in the dust box of the robot vacuum, so that dust can not be extracted easily. Please try to prevent the robot vacuum extracting excessive water, which will affect the dust collection performance.
The interior of the dock is dirty.
  1. Fine particles will pass through the dust bag and be adsorbed on the inner wall of the dock. Please check and clean up them regularly.
  2. The dust bag may be damaged. Please check and replace if necessary.
  3. Severe dirt accumulation in the inner chamber has a certain impact on the fan and air pressure sensor. It is recommended to clean up the interior of the dust container regularly.

warning If the corresponding issues cannot be solved by referring to the above methods, please contact our Technical Support.

Voice Prompts for Issues

Voice Prompt Solution
Error 1: Battery Error. Please refer to the manual or app. The battery temperature is too high or too low. Please wait until the battery temperature changes to 0℃- 40℃ (32℉- 104℉).
Error 2: Wheel Module Error. Please refer to the manual or app. Please check whether there are foreign objects stuck in the wheels, and restart the robot vacuum.
Error 3: Side Brush Error. Please refer to the manual or app. Please check whether there are foreign objects stuck in the side brush, and restart the robot vacuum.
Error 4: Suction Fan Error. Please refer to the manual or app. Please check whether there are foreign objects stuck in the fan port, and restart the robot vacuum. Please clean the dust box and filter, and restart the robot vacuum.
Error 5: Main Brush Error. Please refer to the manual or app. Please remove the main brush and clean the main brush, the connection part of the main brush, the main brush cover and the dust suction port. Please restart the robot vacuum after cleaning.
Error 7: LiDAR Error. Please refer to the manual or app. Please check whether there are foreign objects in the laser sensor, and restart the robot vacuum after cleaning.
Error 8: Abnormal operation. Please check whether the power switch is turned on. Please toggle the power switch on the robot vacuum to "ON".

warning If the corresponding issues cannot be solved by referring to the above methods, please contact our Technical Support.

Energy Saving Mode

When the robot vacuum is docked, press and hold the Power button and the Dock button for more than 15 seconds until the LED turns off. And it will enter the Energy Saving mode.
In this mode, only the charging feature will work. Other functions will not work, such as LEDs will be off, sensors will not work, and Wi-Fi will be disconnected.
To exit the Energy Saving mode, press the Power button on the robot vacuum. It will restart to normal mode automatically.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download TP-Link Tapo RV30C Plus, Tapo RV30C - LiDAR Navigation Robot Vacuum Manual

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