TP-Link Tapo C211 - Pan/Tilt Home Security Wi-Fi Camera Manual

About This Guide

This guide provides a brief introduction to the Pan/Tilt Home Security Wi-Fi Camera and the Tapo app, as well as regulatory information.

Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

When you are away home, there are always something you care about. This is where the smart camera functions. No matter your child is climbing the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.

• Motion Detection and Tracking – Whenever a camera detects motion, it will automatically follow the subject, keeping it within the camera's field of view.
• Person Detection – Notifies you when a person is detected.
• Night Vision up to 30 ft – Provides a visual distance of up to 30 ft in total darkness.
• Two-Way Audio – Communicate in real time through a built-in microphone and speaker.
• Baby Crying Detection – Notifies you when your baby cries.
• Field of View – 360º horizontal range.
• Customizable Block Zones – Set customizable block zones to keep private areas from being monitored.
• 2K Definition – Provides more crisp details.
• Cloud Storage Supported – Store videos by using cloud storage services.
  *Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Local microSD Storage – Store up to 512 GB of video on a microSD card.
  **microSD card purchased separately.

Appearance

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App

Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 2. Log In

Open the app, and log in with your TP-Link ID.
If you don't have an account, create one first.

Step 3. Add Your Camera

Tap the button in the app and select your model. Follow the app instructions to complete setup.

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.

To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
   
2. Enter Tapo in the search bar and choose Tapo.
   
3. Tap the ENABLE TO USE button.
   
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
   
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
   For setting up more Tapo devices, just plug in and enjoy!

Done!

If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.

If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Install a microSD Card

Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > microSD Cardin the Tapo app to check the card status or format your card.

1. Manually rotate the camera downwards and find the microSD card slot.
   
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.
   

Mount Your Camera

When you finish adding your camera in the Tapo app, you can set it on a table or shelf. You can also mount it on a wall or ceiling with the provided mounting template and screws. Follow the steps below to mount your new camera or follow the setup video at https://www.tp-link.com/support/setup-video/#cloud-cameras.

1. Mark Position
   Place the mounting template where you want the camera. For wall mounting, drill two holes through two circles.
   
2. Mount Base
   Affix the camera base using the screws. For wall mounting, insert two anchors into the holes and use the screws to affix the camera base over the anchors.
   
3. Secure Camera
   Attach the camera on the base and rotate to secure the camera.
   

How to Reset Your Camera

Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Deviceat the bottom to factory reset your camera.

1. Manually rotate the camera downwards to find the Reset button.
   
2. Press and hold the RESET button to reset the camera.
   • Press and hold for 5s until the LED blinks red slowly: Reset Wi-Fi settings only
   • Press and hold for 10s until the LED blinks red quickly: Reset to factory settings