Table of Contents

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Table of Contents
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Summary of Contents for HP Victus

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 HP Inc. under license. bound by the terms of the HP End User License Not all features are available in all editions Intel, Core, and Iris are trademarks of Intel Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4: Table Of Contents

    Preventing electrostatic damage to equipment .....................26 Personal grounding methods and equipment ......................26 Grounding the work area ............................27 Recommended materials and equipment.......................27 Cleaning your computer ..............................28 Enabling HP Easy Clean (select products only) .......................28 Removing dirt and debris from your computer.......................28...
  • Page 5 Backing up information and creating recovery media ....................68 Using Windows tools for backing up ........................68 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......68 Restoring and recovering your system ...........................69 Creating a system restore ............................69 Restoring and recovery methods ..........................69...
  • Page 6 Accessing HP PC Hardware Diagnostics Windows....................71 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant ..........71 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) ....72 Downloading HP PC Hardware Diagnostics Windows .....................72 Downloading the latest HP PC Hardware Diagnostics Windows version from HP .........72 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........72...
  • Page 7: 1  Product Description

    Table 1-1 Product components and their descriptions Category Description Product Name Victus by HP Gaming Laptop Model numbers: 15-fa0xxx CTO model number: 15t-fa0xxx Processor 12th generation Intel® processors Intel Core™ i7-12700H (2.3 GHz [turbo up to 4.7 GHz], 14 cores, 24 MB L3 cache, 45 W) Intel Core i7-12650H (2.7 GHz [turbo up to 4.7 GHz], 10 cores, 24 MB L3 cache, 45 W)
  • Page 8 Dual speakers Supports HP Audio Boost Video HP Wide Vision HD camera - indicator LED, USB 2.0, HD BSI sensor, f2.0, 88° wide field-of-view (WFOV) Dual-array, digital microphone with appropriate software Wireless networking Wireless Local Area Network (WLAN) with dual antennas MediaTek™...
  • Page 9 - output up to 4 K @ 60 Hz with HDCP 2.2 (1650) AC Smart pin adapter plug (2) USB 3.2 Gen 1 Type-A port; supports HP Sleep & Charge USB 3.2 Type-C Gen1 port, supports: - Display Port 1.4 out up to 5 K (60 Hz) - Data transfer - HDMI 2.1 output up to 5 K @ 60 Hz with HDCP 2.3...
  • Page 10 Table 1-1 Product components and their descriptions (continued) Category Description Security Trusted Platform Module (TPM) 2.0 Operating system Windows® 11 Home 64 Windows 11 Home 64 Advanced Windows 11 Home 64 Advanced Single Language Windows 11 Home 64 Chinese Market CPPP Windows 11 Home 64 High-End Chinese Market CPPP Windows 11 Home 64 Plus Windows 11 Home 64 Plus Single Language...
  • Page 11: 2  Getting To Know Your Computer

    Right-side components and their descriptions Component Description USB Type-C® SuperSpeed 5 Gbps port with HP Connects a USB device, provides high-speed data transfer, and Sleep and Charge and DisplayPort™ output charges small devices (such as a smartphone), even when the computer is off.
  • Page 12: Left Side

    ● charging. Off: The battery is not charging. ● USB SuperSpeed 5 Gbps port with HP Sleep and Connects a USB device, provides high-speed data transfer, and Charge charges small devices (such as a smartphone), even when the computer is off.
  • Page 13: Display

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 14 Table 2-3 Display components and their descriptions Component Description WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Internal microphones (2) Record sound. Camera Allows you to video chat, record video, and record still images. Some cameras also allow a facial recognition logon to Windows, instead of a password logon.
  • Page 15: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes.
  • Page 16: Touchpad Components

    Using an external mouse, click the touchpad button. If you are not using an external mouse, press the key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to select the button. Touchpad components Identify the touchpad components. Table 2-4 Touchpad components and their descriptions Component...
  • Page 17: Lights

    Table 2-4 Touchpad components and their descriptions (continued) Component Description Right control zone Textured area that allows you to perform additional gestures. Lights Identify the lights on the computer. Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters.
  • Page 18: Button

    Table 2-5 Lights and their descriptions (continued) Component Description Power light On: The computer is on. ● Blinking (select products only): The computer is in the ● Sleep state, a power-saving state. The computer shuts off power to the display and other unnecessary components. Off: Depending on your computer model, the computer is ●...
  • Page 19: Special Keys

    Table 2-6 Button and description Component Description Power button When the computer is off, press the button briefly to turn on ● the computer. When the computer is on, press the button briefly to initiate ● Sleep. When the computer is in the Sleep state, press the button ●...
  • Page 20 Table 2-7 Special keys and their descriptions (continued) Component Description Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions as defined by the icon symbols on through function keys.
  • Page 21: Bottom

    Table 2-7 Special keys and their descriptions (continued) Component Description Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When num lock is pressed, the keypad can be used like an external numeric keypad. NOTE: If the keypad function is active when the computer is turned off, that function is reinstated when the computer is turned back on.
  • Page 22: Rear

    Table 2-8 Bottom components and their descriptions (continued) Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 23 Table 2-10 Service label components Component Serial number Product ID HP product name and model number Table 2-11 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-12 Service label components Component HP product name...
  • Page 24: 3  Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 25 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly NOTE: Display spare parts are available only as subcomponents. For spare part information, see Display assembly subcomponents on page Top cover with keyboard NOTE: For a detailed list of country codes, see Top cover with keyboard on page Ceramic white...
  • Page 26 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Intel Core i5-12450H processor and NVIDIA GeForce GTX 1650 graphics N15766-xx1 Battery IMPORTANT: To avoid damage to the system board, be sure to use the correct battery for the graphics used in the computer.
  • Page 27: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number *not illustrated Display assembly subcomponents To identify the display assembly subcomponents, use this illustration and table. Table 3-2 Display component descriptions and part numbers Item Component Spare part number Bezel...
  • Page 28: Miscellaneous Parts

    150 W L32661-001 USB External DVD±RW drive 747080-001 HMDI-to-VGA adapter 701943-001 USB-C-to-USB-A hub 916838-001 HP Elite USB-C Multi Port Hub L39572-001 System board repair kit N18865-888 Display adhesive kit (includes display cover adhesive and bezel adhesive) N13334-001 Chapter 3  Illustrated parts catalog...
  • Page 29 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Screw Kit N13333-001 Power cord (C5, 1.0 m [3.3 ft], conventional) Australia L19358-001 Denmark L19360-001 Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway, and Sweden) L19361-001 India L19363-001 Israel...
  • Page 30: 4  Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...
  • Page 31: Electrostatic Discharge Information

    Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.
  • Page 32: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing DIPs (dual in-line packages) from plastic tube 400 V...
  • Page 33: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity. Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...
  • Page 34: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.
  • Page 35: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.
  • Page 36: Caring For Wood Veneer (Select Products Only)

    on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish. Start with the display (if applicable). Wipe carefully in one direction, and move from the top of the display to the bottom.
  • Page 37: Accessing Support Information

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations...
  • Page 38 Service consideration Path to access information Repair professionals To locate repair professionals: Go to www.hp.com. Place the cursor over Support resources to display more options. Select Authorized service providers. Component and diagnosis information, failure To locate diagnosis information and actions: detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags.
  • Page 39: 5  Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 40 Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37). Disconnect the battery cable from the system board (see Battery on page 39). Remove the solid-state drive: Remove the Phillips M2.0 × 2.5 screw (1) that secures the drive. Pull the drive away from the socket to remove it (2).
  • Page 41: Memory Modules

    To install a solid-state drive, reverse the removal procedures. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. Memory modules To remove the memory modules, use this procedure and illustration. Table 5-2 Memory module descriptions and part numbers Description Spare part number 8 GB, DDR4-3200...
  • Page 42 Align the notched edge of the module with the tab in the slot (1), and then press the module into the slot at an angle until it is seated (2). Press down on the module until the side retention clips snap into place (3). Chapter 5  Removal and replacement procedures for Customer Self-Repair parts...
  • Page 43: 6  Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 44 Remove the bottom cover: Close the computer and rest it upside down on a flat work surface with the front toward you. Remove the seven Phillips M2.0 × 5.0 screws (1) that secure the bottom cover to the computer. In one of the bottom corners, insert a thin, plastic tool in the seam between the bottom cover and computer (1) to release the cover.
  • Page 45: Battery

    Battery To remove the battery, use this procedure and illustration. Table 6-2 Battery description and part number Description Spare part number 4 cell, 70 Whr battery for use in models with GeForce RTX 3050 or 3050 Ti graphics M39179-005 IMPORTANT: The connector pin assignments differ between batteries.
  • Page 46: Display Subcomponents (Without Removing The Display)

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 47 The display bezel is available as spare part number N13327-001. You can remove the display panel with the display assembly connected to the computer. To remove the display panel: At the top of the panel, use tweezers to grasp the end of the retention tape that is installed under the panel in three locations.
  • Page 48 To disconnect the cable from the display panel, lift the tape from the connector on the panel (1), and then disconnect the cable (2). When installing the display panel, install the adhesive strips on each side of the display back cover as shown in the following illustration.
  • Page 49 Remove the two Phillips 1.6 × 2.5 screws (1) that secure the top bracket, lift up the hinge brackets slightly (2), and then pull the top bracket out from under the hinge brackets to remove it (3). The top bracket is available as spare part number N13330-001. Use a tool to lift up evenly across the module and peel the module up from the display back cover (1), and then disconnect the cable from the reverse ZIF connector on the module (2).
  • Page 50: Wlan Module

    To install the camera and display panel, reverse these procedures. WLAN module To remove the WLAN module, use this procedure and illustration. Table 6-3 WLAN module descriptions and part numbers Description Spare part number Intel AX211 Wi-Fi 6e Bluetooth 5.2 WLAN M53366-005 Mediatek Wi-Fi 6 MT7921 + Bluetooth 5.2 M74879-005...
  • Page 51: Speakers

    If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse this procedure. Speakers To remove the speakers, use this procedure and illustration. Table 6-4 Speaker description and part number Description...
  • Page 52: Fan Assembly

    To install the speakers, reverse this procedure. Fan assembly To remove the fan assembly, use this procedure and illustration. Table 6-5 Fan description and part number Description Spare part number Fan assembly N13304-001 Before removing the fan assembly, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 37).
  • Page 53: Power Connector Cable

    Remove the fan assembly from the computer (4). To install the fan assembly, reverse this procedure. Power connector cable To remove the power connector cable, use this procedure and illustration. Table 6-6 Power connector cable description and part number Description Spare part number Power connector cable N13314-001...
  • Page 54: I/O Board

    Remove the cable from the clips on the fan assembly (4). To install the power connector cable, reverse this procedure. I/O board To remove the I/O board, use this procedure and illustration. Table 6-7 I/O board description and part number Description Spare part number I/O board...
  • Page 55: Card Reader

    Lift the back of the board up, and then pull the board into the computer to remove it (4). To install the I/O board, reverse this procedure. Card reader To remove the card reader, use this procedure and illustration. Table 6-8 Card reader description and part number Description Spare part number...
  • Page 56: Heat Sink

    Remove the card reader (5). To install the card reader, reverse this procedure. Heat sink To remove the heat sink, use these procedures and illustrations. Table 6-9 Heat sink descriptions and part numbers Description Spare part number Heat sink, models with RTX 3050 or 3050Ti N13305-001 Heat sink, models with GTX 1650 graphics N13306-001...
  • Page 57 Lift the left side of the heat sink up, and then pull it up and left to remove it (4). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.
  • Page 58: System Board

    To install the heat sink, reverse this procedure. System board To remove the system board, use these procedures and illustrations. Table 6-10 System board descriptions and part numbers Description Spare part number System board (includes integrated processor) All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows operating system Intel Core i7-12700H processor and NVIDIA GeForce RTX 3050 Ti graphics...
  • Page 59 Disconnect the following cables from the system board: Display cable (1) (ZIF) ● Power connector cable (2) ● I/O board cable from I/O board (ZIF) (3) ● Left speaker cable (4) ● Backlight cable (ZIF) (5) ● Card reader cable (ZIF) (6) ●...
  • Page 60: Touchpad

    Remove the nine Phillips M2.0 × 4.0 screws that secure the system board to the computer. Lift the right edge of the system board, and then pull the board up and to the right to remove it from the computer (2). To install the system board, reverse this procedure.
  • Page 61 Prepare the computer for disassembly (see Preparation for disassembly on page 37). Remove the bottom cover (see Bottom cover on page 37). Remove the battery (see Battery on page 39). Remove the fan assembly (see Fan assembly on page 46). Remove the system board with heat sink installed (see System board on page 52).
  • Page 62: Plastic Rear Vent And Fin

    Remove the grounding tape from the right screw (5). Remove the three Phillips M2.0 × 2.5 screws (1) that secure the touchpad to the computer. Remove the touchpad (2). To install the touchpad, reverse this procedure. Plastic rear vent and fin To remove the plastic rear vent and fin, use this procedure and illustration.
  • Page 63 Prepare the computer for disassembly (see Preparation for disassembly on page 37). Remove the bottom cover (see Bottom cover on page 37). Remove the battery (see Battery on page 39). Remove the fan assembly (see Fan assembly on page 46). Remove the system board with heat sink installed (see System board on page 52).
  • Page 64: Display Assembly

    To install the plastic rear vent and fin, reverse this procedure. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: You can remove the bezel, display panel, and camera module without removing the entire display assembly from the computer.
  • Page 65 Remove the bezel from the display (4). The display bezel is available as spare part number N13327-001. If you need to remove the display panel: At the top of the panel, use tweezers to grasp the end of the retention tape that is installed under the panel in three locations.
  • Page 66 To disconnect the cable from the display panel, lift the tape from the connector on the panel (1), and then disconnect the cable (2). When installing the display panel, install the adhesive strips on each side of the display back cover as shown in the following illustration.
  • Page 67 Remove the two Phillips 1.6 × 2.5 screws (1) that secure the top bracket, lift up the hinge brackets slightly (2), and then pull the top bracket out from under the hinge brackets to remove it (3). The top bracket is available as spare part number N13330-001. Use a tool to lift up evenly across the module and peel the module up from the display back cover (1), and then disconnect the cable from the reverse ZIF connector on the module (2).
  • Page 68 If you need to remove the display cable: Peel the cable off the inside of the display rear cover (1). ■ The display cable is available as the following spare part numbers: N13331-001: 144 Hz models N13332-001: Standard models If you need to remove the WLAN antennas: Release the wireless antenna cables from the retention clips (1) on the display back cover.
  • Page 69: Top Cover With Keyboard

    Display rear covers are available as the following spare part numbers: N13319-001: 300 nit panel, ceramic white N13320-001: 300 nit panel, mica silver N13321-001: 300 nit panel, performance blue N13322-001: 250 nit panel, ceramic white N13323-001: 250 nit panel, mica silver N13324-001: 250 nit panel, performance blue To reassemble and replace the display assembly, reverse these procedures.
  • Page 70 Table 6-14 Spare part country codes (continued) For use in country or region Spare part For use in country or region Spare part For use in country or region Spare part number number number Czech Republic/Slovakia -FL1 Italy -061 Switzerland -BG1 Denmark -081...
  • Page 71: 7  Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 72: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 73 Using the hard drive path you recorded earlier, open the folder that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
  • Page 74: 8  Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com, search for HP Cloud Recovery, and then select the result that matches the type ■...
  • Page 75: Restoring And Recovering Your System

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.
  • Page 76: Changing The Computer Boot Order

    HP recovery discs. Using a recent backup can return your machine to a working state sooner than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.
  • Page 77: 9  Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 78: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu. Select the Start button, and then select All apps.
  • Page 79: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.
  • Page 80: Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Flash Drive

    .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
  • Page 81: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 82 To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Select Advanced, and then select Settings. Make your customization selections. Select Exit, then select Save Changes and Exit to save your settings.
  • Page 83: 10  Specifications

    Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 10-1 Computer specifications Metric...
  • Page 84: Display Specifications

    Table 10-1 Computer specifications (continued) Metric U.S. NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Display specifications This section provides specifications for your display. Table 10-2 Display specifications Metric U.S.
  • Page 85 Table 10-3 Solid-state drive specifications (continued) 256 GB* 512 GB* 1 TB* Random write Up to 100,000 IOPs Up to 100,000 IOPs Up to 100,000 IOPs Total logical sectors 468,883,296 1,000,215,216 1,500,336,388 Operating temperature 0°C to 70°C (32°F to 158°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity.
  • Page 86: 11  Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 87 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...
  • Page 88: 12  Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
  • Page 89: Index

    22 camera illustrated 22 spare part numbers 22 identifying 8 spare part number 22 HP PC Hardware Diagnostics UEFI camera light, identifying 8 dummy fin downloading 74 camera/microphone module illustrated 20 failure ID code 73 illustrated 21...
  • Page 90 14 USB flash drive 69 USB SuperSpeed 5 Gbps port with Windows 14 recovery media 68 HP Sleep and Charge 6 creating using HP Cloud Recovery USB Type-C SuperSpeed port with Download Tool 68 HP Sleep and Charge and...
  • Page 91 24, 30 identifying 5 traveling with the computer 16 security, product description 4 USB SuperSpeed 5 Gbps port with HP serial number, computer 16 Sleep and Charge, identifying 6 service labels, locating 16 USB SuperSpeed 5 Gbps port,...

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