HP Compaq Presario CQ58 Maintenance And Service Manual
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HP Compaq Presario CQ58 Maintenance And Service Manual

HP Compaq Presario CQ58 Maintenance And Service Manual

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Compaq Presario CQ58
Maintenance and Service Guide

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  • Page 1 Compaq Presario CQ58 Maintenance and Service Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................5 Finding your hardware and software information ................. 5 Display ........................... 5 Button ............................. 7 Keys ............................8 Lights ............................9 TouchPad ..........................10 Front ............................. 10 Left side ..........................
  • Page 6 Packaging and transporting guidelines ........30 Component replacement procedures ..................32 Service tag ......................32 Computer feet ......................33 Battery ........................34 Memory module ...................... 35 WLAN module ......................36 Keyboard ....................... 38 Optical drive ......................42 Hard drive ......................44 RTC battery ......................
  • Page 7 Changing the computer boot order ................86 Backing up and recovering your information ................87 Using Windows Backup and Restore ................. 88 Using Windows system restore points ................ 88 When to create restore points ..............88 Create a system restore point ..............88 Restore to a previous date and time ............
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name Compaq Presario CQ58 ● Processors AMD® E2-1800 processor (1.70-GHz, 1333-MHz, 18 W, dual core; not supported on computer models equipped with Windows® 7 Starter 32-bit operating systems) ● AMD E1-1200 processor (1.40-GHz, 1066-MHz, 18 W, dual core; not...
  • Page 10 Category Description Memory Two customer-accessible/upgradable memory module slots DDR3-1333-MHz single channel support (DDR3-1600 downgrade to DDR3-1333) on computer models equipped with an AMD E2-1800 processor DDR3-1066-MHz single channel support (DDR3-1600 downgrade to DDR3-1066) on computer models equipped with an AMD E1-1200 or E-300 processor Supports 8192-MB of system RAM in the following configurations: ●...
  • Page 11 Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-zoom as default Taps enabled by default Power requirements 65W RC, V, EM, 3-wire HP Smart AC adapter with localized cable plug support (3- wire plug with ground pin, supports 3-pin DC connector) Supports the following batteries: ●...
  • Page 12 Category Description Security Supports security cable lock Operating system Preinstalled: ● Windows® 7 Home Basic 64-bit ● Windows 7 Home Premium 64-bit ● Windows 7 Starter 32-bit (not supported on computer models equipped with a 750-, 640-, or 500-GB hard drive) ●...

  • Page 13: External Component Identification

    External component identification Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including hard drive, optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on your computer, select Start > All Programs. Display Item Component...
  • Page 14 Item Component Description Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam. Webcam light On: The webcam is in use. *The antennas are not visible from the outside of the computer.

  • Page 15: Button

    Button Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 16: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Used in conjunction with hotkeys. Windows logo key Displays the Windows Start menu. Action keys Execute frequently used system functions. Windows applications key Displays a shortcut menu for items beneath the pointer. Chapter 2 External component identification...

  • Page 17: Lights

    Lights Item Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

  • Page 18: Touchpad

    TouchPad Item Component Description TouchPad on/off button Turns the TouchPad on or off. ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.

  • Page 19: Left Side

    Left side Item Component Description External monitor port Connects an external VGA monitor or projector. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 20 Item Component Description Digital Media slot Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● MultiMediaCard (MMC) Hard drive light Blinking white: The hard drive is being accessed.

  • Page 21: Right Side

    Right side Item Component Description Optical drive Reads and writes (select models only) to an optical disk. ● Optical drive light Green: The optical drive is being accessed. ● Off: The optical drive is idle. Optical drive eject button Releases the disc tray. USB port Connects an optional USB device.

  • Page 22: Bottom

    Bottom Item Component Description Battery bay Holds the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog...

  • Page 24: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 25: Computer Major Components

    Computer major components Item Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page Computer major components...
  • Page 26 Item Component Spare part number Keyboard (includes keyboard cable): For use in Belgium 646125-A41 For use in Bulgaria 646125-261 For use in the Czech Republic 646125-221 For use in Denmark, Finland, and Norway 646125-DH1 For use in France 646125-051 For use in Germany 646125-041 For use in Greece 646125-DJ1...
  • Page 27 Item Component Spare part number For use on computer models equipped with an AMD E-300 processor (1.30-GHz, 688305-001 1066-MHz, 18 W, dual core, UMA graphics subsystem memory) (10) Fan/heat sink assembly (includes replacement thermal material) 688306-001 (11) Power connector cable (includes bracket) 686258-001 (12) Base enclosure (includes battery cover lock latch, battery cover release latch, power...

  • Page 28: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel 686255-001 Webcam/microphone module (includes double-sided adhesive) 686285-001 15.6-in, LED, SVA, HD, BrightView display panel 686273-001 Display Hinge Kit, includes: 686262-001 Left and right display hinge covers Left and right display hinges and vertical support brackets Chapter 3 Illustrated parts catalog...
  • Page 29 Item Component Spare part number Display panel cable (includes webcam/microphone module cable) 686256-001 Antenna Kit (includes wireless antenna left and right (main and auxiliary) cables 686249-001 and transceivers) Display enclosure 686251-001 Rubber Kit (not illustrated, includes front and rear rubber feet, display bezel rubber 686276-001 bumpers, and display bezel rubber screw covers) Display assembly subcomponents...

  • Page 30: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5-mm 669299-001 320-GB, 5400-rpm, 9.5-mm 622643-001 Hard Drive Hardware Kit, includes: 686261-001 (2a) Hard drive bracket (2b)

  • Page 31: Miscellaneous Parts

    Miscellaneous parts Component Spare part number 65-W HP Smart AC adapter (RC, V, 3-wire) 609939-001 Power cord (3-pin, black, 1.83-m): For use in Denmark 490371-081 For use in Europe 490371-021 For use in Israel 490371-BB1 For use in Italy 490371-061...

  • Page 32: Sequential Part Number Listing

    593553-001 6-cell, 47-Wh, 2.20-Ah, Li-ion battery 593554-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 609939-001 65-W HP Smart AC adapter (RC, V, 3-wire) 622643-001 320-GB, 5400-rpm, 9.5-mm hard drive (does not include hard drive bracket, hard drive connector cable, or screws) NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard Drive Hardware Kit, spare part number 686261-001.
  • Page 33 Spare part number Description 646125-BA1 Keyboard for use in Slovenia (includes keyboard cable) 646125-BB1 Keyboard for use in Israel (includes keyboard cable) 646125-BG1 Keyboard for use in Switzerland (includes keyboard cable) 646125-DH1 Keyboard for use in Denmark, Finland, and Norway (includes keyboard cable) 646125-DJ1 Keyboard for use in Greece (includes keyboard cable) 652972-001...
  • Page 34 Spare part number Description 686273-001 15.6-in, LED, SVA, HD, BrightView display panel 686274-001 RTC battery 686276-001 Rubber Kit (includes front and rear rubber feet, display bezel rubber bumpers, and display bezel rubber screw covers) 686278-001 Screw Kit 686279-001 Speakers (include speaker cables 686283-001 Top cover (includes the TouchPad board) 686285-001...

  • Page 35: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 36: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 37 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 38: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 39 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 40: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 72 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

  • Page 41: Computer Feet

    Item Component Description Warranty period This number describes the duration of the warranty period for the computer. Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure, as indicated in the illustration below.

  • Page 42: Battery

    Battery Description Spare part number 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 6-cell, 47-Wh, 2.20-Ah, Li-ion battery 593553-001 IMPORTANT: The customer should not attempt to replace the computer battery, which is installed and sealed at the factory. A broken battery seal voids the computer and battery warranties. The computer has an internal rechargeable battery that can be replaced only by an authorized service provider.

  • Page 43: Memory Module

    Memory module Description Spare part number 4-GB memory module (PC3, 12800, 1600-MHz) 652972-001 2-GB memory module (PC3, 12800, 1600-MHz) 641369-001 Before removing the memory module, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 44: Wlan Module

    Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. WLAN module Description Spare part number Atheros AR9565 802.11b/g/n 1×1 WiFi + BT4.0 Combo Adapter 690019-001 Atheros HB125 802.11b/g/n 1×1 WLAN module 675794-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001...
  • Page 45 Remove the battery (see Battery on page 34). Remove the memory module/wireless module compartment cover (see Memory module on page 35). Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2 WLAN antenna cable is connected to the WLAN module #2 terminal.

  • Page 46: Keyboard

    Reverse this procedure to install the WLAN module. Keyboard NOTE: The keyboard spare part kit includes the keyboard cable. For use in country/region Spare part number For use in country/region Spare part number For use in Belgium 646125-A41 For use in the Netherlands 646125-B31 For use in Bulgaria 646125-261...
  • Page 47 Remove the keyboard: Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer. Rest and secure the computer on its left side. Partially open the computer. Component replacement procedures...
  • Page 48 Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back of the keyboard until the keyboard disengages from the computer. Turn the computer right-side up with the front toward you. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it rests upside down on the palm rest.
  • Page 49 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. Remove the keyboard (3). Reverse this procedure to install the keyboard. Component replacement procedures...

  • Page 50: Optical Drive

    Optical drive Description Spare part number DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical 686268-001 drive bracket) Before removing the optical drive, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 51 If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to release the optical drive tray. Use a flat-blade screw driver or similar tool to press on the optical drive bezel tab (2) to release the optical drive bezel.

  • Page 52: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, or screws. Description Spare part number 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5-mm 669299-001 320-GB, 5400-rpm, 9.5-mm 622643-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws) 686261-001 Before removing the hard drive, follow these steps: Turn off the computer.
  • Page 53 Remove the hard drive compartment cover (3) by sliding it away from the computer at an angle. The hard drive compartment cover is available in the Cover Kit, spare part number 686272-001. Disconnect the hard drive connector cable (1) from the system board, and then release the cable from the clip (2) built into the base enclosure.
  • Page 54 If it is necessary to disassemble the hard drive, perform the following steps: Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive. Remove the hard drive bracket (2) from the hard drive. Disconnect the hard drive connector cable (3) from the hard drive.

  • Page 55: Rtc Battery

    RTC battery Description Spare part number RTC battery 686274-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 56: Top Cover

    Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+” sign faces up. Top cover Description Spare part number Top cover (includes the TouchPad board) 686283-001 Before removing the top cover, follow these steps: Turn off the computer.
  • Page 57 Remove the four Phillips PM2.0×2.5 screws on the rear edge of the battery bay and in the hard drive bay that secure the top cover to the computer. Remove the four Phillips PM2.5×4.0 screws on the front edge of the battery bay and near the hard drive connector that secure the top cover to the computer.
  • Page 58 Release the ZIF connector to which the TouchPad button board cable is connected, and then disconnect the TouchPad button board cable (2) from the system board. Remove the Phillips PM2.0×2.5 screw (1) and the three Phillips PM2.5×6.5 screws (2) that secure the top cover to the computer.

  • Page 59: Power Button Board

    Remove the top cover (2). Reverse this procedure to install the top cover. Power button board Description Spare part number Power button board (includes cable) 686270-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 60: Touchpad Button Board

    Remove the power button board (2). Reverse this procedure to install the power button board. TouchPad button board Description Spare part number TouchPad button board (includes bracket, TouchPad button board cable, and TouchPad cable) 686271-001 Before removing the TouchPad button board, follow these steps: Turn off the computer.
  • Page 61 Remove the TouchPad button board: Turn the top cover upside down, with the front toward you. Detach the TouchPad button board cable (1) from the TouchPad. (The TouchPad button board cable is attached to the TouchPad with double-sided tape). Release the ZIF connector to which the TouchPad board cable is connected, and then disconnect the TouchPad board cable (2) from the TouchPad board.
  • Page 62 Remove the TouchPad button board (3) by sliding it away from the top cover at an angle. Reverse this procedure to install the TouchPad button board. Chapter 4 Removal and replacement procedures...

  • Page 63: Optical Drive Connector Cable

    Optical drive connector cable Description Spare part number Optical drive connector cable 686257-001 Before removing the optical drive connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 64 Remove the optical drive connector cable (4). Reverse this procedure to install the optical drive connector cable. Chapter 4 Removal and replacement procedures...

  • Page 65: Speakers

    Speakers Description Spare part number Speakers (include speaker cables) 686279-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 66 Remove the speakers (4). Reverse this procedure to install the speakers. Chapter 4 Removal and replacement procedures...

  • Page 67: Usb Board

    USB board Description Spare part number USB board (includes cable) 686269-001 Before removing the USB board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 68 Remove the USB board (3). Reverse this procedure to install the USB board. Chapter 4 Removal and replacement procedures...

  • Page 69: System Board

    System board NOTE: The system board spare part kit includes the processor and replacement thermal material. Description Spare part number For use on computer models equipped with an AMD E2-1800 processor (1.70-GHz, 1333-MHz, 688304-001 18 W, dual core, UMA graphics subsystem memory) For use on computer models equipped with an AMD E1-1200 processor (1.40-GHz, 1066-MHz, 688303-001 18 W, dual core, UMA graphics subsystem memory)
  • Page 70 Remove the system board: Disconnect the following cables from the system board. (1) Speaker cable (2) Optical drive connector cable (3) Display panel cable (4) USB board cable (5) Power connector cable Remove the three Phillips PM2.5×6.0 screws (1) that secure the system board to the base enclosure.

  • Page 71: Fan/Heat Sink Assembly

    Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Fan/heat sink assembly Description Spare part number Fan/heat assembly (includes replacement thermal material) 688306-001 Before removing the fan/heat sink assembly, follow these steps: Turn off the computer.
  • Page 72 Top cover (see Top cover on page System board (see System board on page Remove the fan/heat sink assembly: Turn the system board upside down, with the front toward you. Disconnect the fan cable (1) from the system board. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four captive Philllips screws (2) that secure the fan/heat sink assembly to the system board.
  • Page 73 Reverse this procedure to install the fan/heat sink assembly. Component replacement procedures...

  • Page 74: Display Assembly

    Display assembly NOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. Before removing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 75 Release the wireless antenna cables (2) from the clips and routing channel built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 76 Remove the display assembly (2). If it is necessary to replace the display bezel or any of the display assembly subcomponents: Remove the two display bezel screw covers (1) and the two Phillips PM2.5×5.5 screws (2) that secure the display bezel to the display assembly. The display bezel screw covers are available in the Rubber Kit, spare part number 686276-001.
  • Page 77 Remove the display bezel (6). The display bezel is available using spare part number 686255-001. If it is necessary to replace the display hinge covers: Remove the two Phillips PM2.5×4.0 screws (1) that secure the display hinge covers to the display enclosure.
  • Page 78 If it is necessary to replace the display panel: Release the display panel cable (1) from the clips built into the bottom edge of the display enclosure. Remove the four Phillips PM2.5×4.0 screws (2) that secure the display panel to the display enclosure.
  • Page 79 Disconnect the display panel cable (3) from the display panel. Remove the display panel. The display panel is available using spare part number 686273-001. If it is necessary to replace the display hinges: Remove the six Phillips PM2.0×3.5 screws (1) that secure the display hinges to the display panel.
  • Page 80 Remove the display hinges (2). The display hinges are available using spare part number 686262-001. If it is necessary to replace the display panel cable: Detach the display panel cable (1) from the display enclosure. (The display panel cable is attached to the display enclosure with double-sided tape in multiple locations.) Disconnect the webcam/microphone cable (2) from the webcam/microphone module.
  • Page 81 Remove the display panel cable (3). The display panel cable is available using spare part number 686256-001 and includes the webcam/microphone cable. Component replacement procedures...
  • Page 82 If it is necessary to replace the webcam/microphone module, gently detach the webcam/ microphone module from the display enclosure. (The webcam/microphone module is attached to the display enclosure with double-sided tape.) The webcam/microphone module is available using spare part number 686285-001. CAUTION: Due to the thin profile of the webcam/microphone module, it is easily damaged.

  • Page 83: Power Connector Cable

    Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available using spare part number 686249-001. Reverse this procedure to install the display assembly. Power connector cable Description Spare part number Power connector cable (includes bracket) 686258-001 Before removing the power connector cable, follow these steps: Turn off the computer.
  • Page 84 Remove the power connector bracket (3). Remove the power connector cable (4). Reverse this procedure to install the power connector cable. Chapter 4 Removal and replacement procedures...

  • Page 85: Using Setup Utility (Bios) And System Diagnostics

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 86: Determining The Bios Version

    Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing +esc (if you are already in Windows) or by using Setup Utility (BIOS).

  • Page 87: Using System Diagnostics

    Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 88: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 37.60 cm 14.80 in Depth 24.70 cm 9.72 in Height (front to rear) 3.05 to 3.58 cm 1.20 to 1.41 in Weight 2.45 kg 5.39 lb Input power Operating voltage and current 18.5V/ 3.5A or 19.5V/ 3.33A – 65W 19V/ 4.74A or 19.5V/ 4.62A –...

  • Page 89: 15.6-In, Sva, Display Panel Display Specifications

    15.6-in, SVA, display panel display specifications Metric U.S. Dimensions Height 19.6 cm 7.72 in Width 34.7 cm 13.66 in Diagonal 39.8 cm 15.67 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 250 nits (typical) Pixel resolution Pitch 0.197 ×...

  • Page 90: Hard Drive Specifications

    Hard drive specifications 640-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec...

  • Page 91: Backup And Recovery

    If you need to restore your system for some other reason than hard drive failure, you can use the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management.

  • Page 92: Creating Recovering Media

    Creating recovering media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

  • Page 93: Performing A System Restore

    You can restore the system only if you have previously backed it up. HP recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive.

  • Page 94: Restoring Using The Recovery Media

    Restoring using the recovery media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. Press at system bootup.

  • Page 95: Backing Up And Recovering Your Information

    Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is.

  • Page 96: Using Windows Backup And Restore

    Using Windows Backup and Restore Guidelines ● Connect the computer to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: Select Start >...

  • Page 97: Restore To A Previous Date And Time

    Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start > Control Panel > System and Security > System. In the left pane, click System protection.

  • Page 98: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 99: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 100: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Chapter 9 Recycling...

  • Page 101: Index

    Index display 5 Display Hinge Kit, spare part AC adapter light 13 front 10 number 20, 25 AC adapter, spare part number keys 8 display panel 23, 24 left-side 11 product description 1 Action keys 8 lights 9 removal 70 antenna right-side 13 spare part number 20, 26, 71...
  • Page 102 grounding 28 Windows applications 8 optical drive connector cable packaging 30 Windows logo 8 removal 55 transporting 30 spare part number 18, 25, 55 workstation 30 optical drive eject button 13 left-side components 11 optical drive light 13 light components 9 hard drive lights precautions 28...
  • Page 103 processors 1 top cover product name 1 removal 48 security 4 spare part number 18, 26, 48 serviceability 4 TouchPad button 10 video 2 TouchPad button board wireless 2 removal 52 product name 1, 32 spare part number 18, 25, 52 product number 32 TouchPad components 10 TouchPad light 10...

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