Post Error Messages And User Actions - HP ZBook Power G10 Maintenance And Service Manual

To proceed with the repair, press and hold the following keys:
the need for this manual recovery step, set the HP Sure Start recovery policy to automatic. If this
error reoccurs, you must use a service event to identify the source of the error and take appropriate
corrective action.
NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When
you attempt to turn on the computer from an Off or Hibernated state, lights associated with the
lock and num lk
pattern.

POST error messages and user actions

Use this information to determine the meaning of POST error messages.
Table 6-55 POST error messages and user actions to address the error
Test description
Product
information
Startup test
Startup test
Startup test
Startup test
Startup test
Run-in test
Run-in test
Run-in test
Run-in test
Run-in test
Hard Disk Test
Hard Disk Test
Hard Disk Test
Hard Disk Test
Hard Disk Test
keys both blink eight times, followed by a pause, and then continue in a repeating
Failure descriptions Error code
Invalid value 00A
Memory module 200
Hard Disk 1 SMART 301
Hard Disk 2 SMART 302
Hard Disk 1 Quick 303
Hard Disk 2 Quick 304
Memory module 200
Hard Disk 1 SMART 301
Hard Disk 2 SMART 302
Hard Disk 1 Quick 303
Hard Disk 2 Quick 304
Hard Disk 1 SMART 301
Hard Disk 2 SMART 302
Hard Disk 1 Quick 303
Hard Disk 2 Quick 304
Hard Disk 1 Full 305
esc + up arrow + down
Possible user actions
Contact support for assistance.
Attempt to reseat the memory module and then repeat the test.
Search http://www.hp.com/support
issues related to the memory module.
If the memory module still fails, contact support.
Attempt to reseat the hard drive and repeat the test.
The hard disk drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
Attempt to reseat the memory module and then repeat the test.
Search http://www.hp.com/support
issues related to the memory module.
If the memory module still fails, contact support.
Attempt to reseat the hard drive and repeat the test.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
Attempt to reseat the hard drive and repeat the test.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
The hard drive might have failed. Contact support for assistance.
POST error messages and user actions
arrow. To avoid
caps
for details about troubleshooting
for details about troubleshooting
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