No Wake Up - HP ZBook Power G10 Maintenance And Service Manual

Table 6-22 Issues, possible causes, and fixes
Items
Symptoms
System locks up, freezes in certain
physical area or location

No wake up

Use this information to troubleshoot wake-up issues.
Procedures
Possible causes
Electromagnetic interference (EMI).
Troubleshooting steps
1. See (2. Examine the environment on page
source, high-frequency signals such as cell phones, microwave ovens.
2. Move the computer to different locations nearby to determine where it fails and
where it does not fail.
3. Test with a verified working computer in original factory configuration.
4. Consult with support.
72). Pay attention to external power
No wake up 101