Ricoh Aficio AP900 Operating Instructions Manual
Ricoh Aficio AP900 Operating Instructions Manual

Ricoh Aficio AP900 Operating Instructions Manual

Ricoh ap900: supplementary guide
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Table of Contents

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Trademarks.............................................................................................................4
Safety Information .................................................................................................5
ENERGY STAR Program .....................................................................................11
Positions of RWARNING and RCAUTION labels ............................................12
Manuals for This Printer......................................................................................14
How to Read This Manual ...................................................................................15
Exterior .................................................................................................................16
Back ......................................................................................................................17
Inside.....................................................................................................................18
Control Panel........................................................................................................19
Where to Put the Printer......................................................................................21
Space Required for Installation ................................................................................22
Installing the Toner bottle ...................................................................................24
Loading Paper ......................................................................................................28
Loading paper into Standard paper tray...................................................................28
Loading Paper in the Large Capacity Tray (LCT) ....................................................30
Turning the Power On .........................................................................................32
Selecting the Display Language.........................................................................34
Test Printing .........................................................................................................36
G1267203_v1.00 EN USA G126-7207
Operating Instructions
Printer Reference
Copyright © 2005
1

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Summary of Contents for Ricoh Aficio AP900

  • Page 1: Table Of Contents

    Exterior ...16 Back ...17 Inside...18 Control Panel...19 Setting Up Where to Put the Printer...21 Space Required for Installation ...22 Installing the Toner bottle ...24 Loading Paper ...28 Loading paper into Standard paper tray...28 Loading Paper in the Large Capacity Tray (LCT) ...30 Turning the Power On ...32...
  • Page 2 IEEE 802.11b (Wireless LAN) Configuration ...47 Installing the Printer Driver Quick Install...52 Install the Operating Instructions...54 Paper and Other Media Paper and Other Media Supported by This Printer...55 Paper Recommendations...59 Loading Paper...59 Storing Paper ...59 Types of Paper and Other Media ...59 Paper not supported...61...
  • Page 3 Adding Staples...121 Removing Jammed Staples ... 125 When the Staple Waste Box is Full ...128 Removing Punch Waste ... 129 Appendix Moving and Transporting the Printer... 130 Disposal ... 131 Consumables ... 132 Toner bottles ...132 Specification... 133 Mainframe ...133...
  • Page 4: Read This First

    Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technolo- gy, Inc., All rights reserved. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 5: Safety Information

    Read This First Safety Information When using your printer, the following safety precautions should always be fol- lowed. In this manual, the following important symbols are used: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
  • Page 6 Read This First • Confirm the wall outlet is near the machine and freely accessible, so that in the event of emergency, it can be unplugged easily. • Only connect the machine to the power source described in the man- ual.
  • Page 7 Read This First • If smoke is coming out, there is a strange smell, or anything looks un- usual, immediately turn off the power switch of the machine, such as the main power switch, and then unplug the machine from the outlet. Otherwise, it could cause an electric shock or fire.
  • Page 8 Read This First • Do not handle the plug with wet hands. Doing so might cause an electrical shock. • Keep the machine in an area that is within optimum environmental condi- tions. Operating the machine in an environment that is outside the recom- mended ranges of humidity and temperature can cause an electrical fire hazard.
  • Page 9 • When you pull out the plug from the socket, grip the plug, not the cord, to avoid damaging the cord and causing a fire or an electric shock. • Do not push or pull the call-light when installed to the printer. Doing so may result in damage or malfunction of the call-light or the printer.
  • Page 10 ❒ During printing, do not switch the power off and do not unplug the power ca- ble. Sudden power interruptions can cause malfunctions. ❒ While printing, protect the printer from external shocks, such as arranging pa- pers on top of the printer.
  • Page 11: Energy Star Program

    Low-power mode. ❖ Low-power Mode (Energy Saver mode) This printer automatically lowers its power consumption 60 minutes after the last operation has been completed. For more information about how to con- figure Energy Saver mode, see “Making Printer Settings with Control Panel”, Software Guide as a HTML file on the CD-ROM.
  • Page 12: Positions Of Rwarning And Rcaution Labels

    Read This First Positions of RWARNING and RCAUTION labels This machine has labels for RWARNING and RCAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated.
  • Page 13 Read This First The inside of this printer becomes very hot. Do not touch parts with this label (indicating a hot surface). Touching these parts will result in burns. Do not touch this section of the finisher. It could cause injury.
  • Page 14: Manuals For This Printer

    Provides information about printer setup, options, and dealing with paper jams and error messages. ❖ Software Guide (HTML) Provides basic information about installing the printer driver and software, us- ing the printer in a network environment, configuration, and setup. Also, provides information about configuring and monitoring printer status us- ing software and a Web browser.
  • Page 15: How To Read This Manual

    Read This First How to Read This Manual The following set of symbols is used in this manual. A potentially hazardous situation that might result in death or serious injury if you misuse the machine without following the instructions under this symbol. Be sure to read these instructions, all of which are described in the Safety Information section.
  • Page 16: Guide To The Printer

    Use to switches power to the printer to on/standby, and enter/leave Stand by mode. Control Panel Contains keys for the printer operation and a panel display that shows the printer status. Front Cover Open this cover to remove misfed paper or replace the toner bottle.
  • Page 17: Back

    Guide to the Printer Back Controller Board Attach the interface cable, network interface cable or the USB interface cable (optional) here. Ventilation Prevent overheating. Place no objects against or near these holes. Bypass tray Use for printing onto OHP transparencies, label paper (adhesive labels), translucent pa-...
  • Page 18: Inside

    Guide to the Printer Inside Toner bottle When the message to add toner appears on the panel display, a new toner bottle is re- quired. Fusing Unit Fuses the image onto paper. When [Replace Fusing Unit] message appears on the panel display, replace the fusing unit.
  • Page 19: Control Panel

    When the printer is offline, press this to print all data left in the printer's input buffer. You can use this to force the printer to print data received in the online status when the paper size or type does not match the actually set size or type.
  • Page 20 Guide to the Printer {Escape} key Press this key to return to the previous condition on the display. {# Enter} key Used to confirm or apply settings to proceed to the subsequent steps. {U} {T} keys Use to increase or decrease displayed values when making settings. Keep pressed to...
  • Page 21: Setting Up

    Setting Up Where to Put the Printer • Confirm the wall outlet is near the machine and freely accessible, so that in the event of emergency, it can be unplugged easily. • Only connect the machine to the power source described in the man- ual.
  • Page 22: Space Required For Installation

    Setting Up Space Required for Installation • Ensure there is adequate space around the printer. This space is necessary to operate the printer. The recommended (or minimum) space requirements are as follows: A: 10 cm (4 inches) or more B: 5 cm (2 inches) or more C: 4 cm (1.6 inches) or more...
  • Page 23 Setting Up • To avoid possible build-up of ozone, locate this machine in a large well venti- lated room that has an air turnover of more than 30 m • When you use this machine for the long time in a confined space that has poor ventilation, you may detect an odd smell.
  • Page 24: Installing The Toner Bottle

    When purchasing expendable supplies, we recommend using only those provided by an authorized dealer. ❒ The toner bottles supplied with the printer allow you to print about 43,000 pag- es. These numbers were obtained from printing A4 K5% charts, but the ac- tual number of pages will vary depending on paper type, size, contents, and print settings.
  • Page 25 Setting Up ❒ Toner bottles are not covered by warranty. However, if there is problem, con- tact the store where they were purchased. Open the front cover of the machine. Take the new toner bottle from the box. Keeping the outer cap in place, hold the bottle horizontally, and then shake it five or six times.
  • Page 26 Setting Up Remove the outer cap. ❒ Do not remove the inner cap. Pull the lever out toward you, until it is at 90°. Insert the toner bottle. Push it in until the green lever clicks. ❒ If the toner bottle does not click into position, pull it slightly back toward you, rotate it 10-20°...
  • Page 27 Setting Up Return the lever under the toner bottle to its original position. Close the front cover of the machine.
  • Page 28: Loading Paper

    Setting Up Loading Paper Loading paper into the paper trays. Loading paper into Standard paper tray. The paper trays are set by the manufacturer to accommodate the following types of paper: ❖ Default settings • Tray 1: 11”×8 ”K • Tray 2: 8 ”×13”L •...
  • Page 29 Setting Up ❒ When stacking paper on the right side of the tray, align the right edge of the stack with the right edge of the tray. When stacking paper on the left side of the tray, align the left edge of the stack with the left edge of the tray. ❒...
  • Page 30: Loading Paper In The Large Capacity Tray (Lct)

    Setting Up ❒ Fan the paper before loading. ❒ Straighten curled or warped paper before loading. ❒ Ensure framed and other types of preprinted paper are correctly loaded. Gently push in the paper tray until it stops. Loading Paper in the Large Capacity Tray (LCT) Open the top cover of the large capacity tray (LCT).
  • Page 31 Setting Up The key blinks as the bottom plate moves down. Load paper by repeating steps ❒ The tray can hold up to 4,000 sheets. Close the top cover of the large capacity tray (LCT). ❒ When stacking paper on the left side of the tray, align the left edge of the stack with the left edge of the tray.
  • Page 32: Turning The Power On

    Setting Up Turning the Power On • Plug and unplug the power cable with dry hands, or an electric shock could occur. ❖ Power Switch • Power Switch (front left) Setting this switch to cStand by unlit the power lamp on the control panel. The machine is then in stand by mode.
  • Page 33 Setting Up ❒ Do not switch to standby immediately after turning on the power switch. Doing so may result in damage to the hard disk or memory, leading to mal- function.
  • Page 34: Selecting The Display Language

    Setting Up Selecting the Display Language Select a language using the procedure described here. A message about selecting the language will appear on the display. If you want to use the display in English, the following procedures are unnecessary. ❒ The default setting is English. Press the {Menu} key.
  • Page 35 Setting Up Press the {# Enter} key. Wait for two seconds. The [Menu] screen appears. Press the {Online} key. The initial screen appears. Ready...
  • Page 36: Test Printing

    Test Printing The following explains the procedure for test printing of the configuration page. Make a test print to verify the printer is working normally. Test printing checks printer performance only; it does not test the connection to the computer.
  • Page 37 Setting Up ❒ For details about the configuration page, see “Interpreting the Configura- tion Page”, Software Guide. Press the {Online} key. The initial screen appears. Ready...
  • Page 38: Connecting The Machine

    Connect the Ethernet interface cable to the 10BASE-T/100BASE-TX port. Connect the other end of the cable to the printer's network, such as a hub connector. For details about network environment settings, see Software Guide.
  • Page 39: Reading The Led Lamps

    Connecting the Machine Reading the LED Lamps Indicator (green) Stays lit when the machine is properly connected to the network. Indicator (yellow) Lit if 100 BASE-TX is operating. Unlit if 10 BASE-T is operating.
  • Page 40: Connecting The Machine To The Host Using The Parallel Cable

    Turn to Stand by the power switches of the machine and computer. Clip the ferrite core around the printer end of the cable, close to the con- nector. ❒ Make sure it is clipped in the right place Fit one tie wrap snugly around the center of the ferrite core to prevent the core coming loose.
  • Page 41 Plug the cable into the connector on the machine’s interface and the other end of the cable into the connector on the computer’s interface. The machine and the computer are now connected. Next, install the printer driver. For details, see “Preparation for Printing”, Software Guide.
  • Page 42: Connecting The Machine To The Host Using A Usb Cable (Optional)

    Connecting the Machine Connecting the machine to the host using a USB cable (optional) ❒ The optional USB 2.0 interface board is supported by Windows 98 SE/Me/2000/XP, Windows Server 2003, Mac OS 9.x, and Mac OS X Classic mode. • For Windows 98 SE/Me: Be sure to install USB Printing Support.
  • Page 43: Configuration

    Configuration Ethernet Configuration Make the following network settings according to the network interface you are using. When connecting the machine to a network using an Ethernet cable or the op- tional extended wireless LAN board, use the control panel to make the neces- sary settings according to your network environment.
  • Page 44: Host Interface

    ❒ Enable TCP/IP to use the Pure IP environment of NetWare 5/5.1, NetWare 6/6.5. To use TCP/IP, you must assign an IP address to the printer. Press the {U} or {T} key to display [IP Address], and then press the {# Enter} key.
  • Page 45: Network Setup

    • Gateway Address The current IP address appears on the display. ❒ To obtain the IP address for the printer, contact your network administrator. Press the {U} or {T} key to enter the leftmost entry field of the IP ad- dress, and then press the {# Enter} key.
  • Page 46 Select”, the frame type detected by the printer is adopted. If your network can use more than two frame types, the printer may fail to select the correct frame type if “Auto Select” is selected. If this happens, select the appropri- ate frame type.
  • Page 47: Ieee 802.11B (Wireless Lan) Configuration

    Configuration IEEE 802.11b (Wireless LAN) Configuration Configure the printer to use IEEE 802.11b (Wireless LAN). The following table shows the control panel settings and their default values. These items appear in the [Host Interface] menu. Setting Name Default Value Comm. Mode 802.11 Ad hoc...
  • Page 48 Configuration Press the {U} or {T} key to display [Host Interface], and then press the {# Enter} key. Menu: Host Interface Press the {U} or {T} key to display [IEEE 802.11b] , and then press the {# Enter} key. The 802.11b setting menu appears. Press the {U} or {T} key to display [Comm.
  • Page 49 Configuration Confirm with the network administrator concerning the SSID you want to use. IEEE 802.11b: SSID The SSID menu appears on the display. SSID: View If you select [View], you can confirm the SSID when set. If the SSID is not en- tered, the [SSID not entered] message appears, and the screen returns to [IEEE 802.11b].
  • Page 50 Configuration The wep setting menu appears. WEP Setting: *Not Active Press the {U} or {T} key to display [Active], and then press the {# Enter} key. The wep setting menu appears on the display. Change WEP Key: Yes (HEX) ❒ If the WEP setting is [Active], you must enter the WEP key. ❒...
  • Page 51 Configuration • ASCII Error: Enter 5 or 13 characters ❒ For ASCII character strings, lower and upper case letters are differentiated. ❒ To display the previous character, press the {Escape} key. After entering the key, press the {# Enter} key. After the settings are made, the screen returns to the IEEE 802.11b setting menu.
  • Page 52: Installing The Printer Driver

    2003, and Windows NT 4.0, you must have an account that has Manage Printers permission. Log on as an Administrator. ❒ Quick Install is not available when using this printer under USB connection. If you connect using USB, see Software Guide.
  • Page 53 ❒ Auto Run may not work under certain operating system settings. If this is the case, launch “Setup.exe” on the CD-ROM root directory. ❒ Select a printer to whose IP address is displayed in [Connect To] to install SmartDeviceMonitor for Client when using TCP/IP.
  • Page 54: Install The Operating Instructions

    “Setup.exe” to start the installation. ❒ To uninstall the Operating Instructions Manual, select [Programs] in the [Start] menu, select your printer driver, and then click [Uninstall]. You can uninstall each Manual Guide separately. ❒ If you are using an incompatible Web browser and the simpler version of the Operating Instructions Manual does not display correctly, open the fold- er “MANUAL\R_MANUAL\US_ENG\ (PRTMAN or SOFTWARE) \unv\”...
  • Page 55: Paper And Other Media

    Printer This section describes the paper size, feed direction, and the maximum loads of paper that can be loaded into each paper tray in this printer. ❒ The following symbols and terminology are used to represent the feed direc- tion.
  • Page 56 Paper and Other Media × 8 × 5 × Executive (Exec., 7 × 13) Folio (8 × 13) Foolscap (F4, 8 F/GL (8 × 13) Custom Size × 15.35) 8K (10 16K (7.68 × 10 • The size is supported and indicated on the tray dial. Be sure to set the pa- per size dial to match the actual size of the paper loaded in the tray.
  • Page 57 Paper and Other Media Letter (LT) × 8 × 5 Executive (Exec.) B4 JIS B5 JIS Folio Foolscap F4 F/GL Custom Size • The size is supported and indicated on the tray dial. Be sure to set the pa- per size dial to match the actual size of the paper loaded in the tray. •...
  • Page 58 Paper and Other Media The size is supported but the paper size should be set using the control panel. There is no dial on the tray. • The size is supported when the option is attached. • The size is not supported. ❖...
  • Page 59: Paper Recommendations

    Paper and Other Media Paper Recommendations Loading Paper ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ When printing on OHP transparencies that have a print side, load them print side down on the bypass tray.
  • Page 60 Printer setup Press [Paper Input] menu, [Paper Type] and then [Thick Paper] on the control panel. ❒ The paper type selected using the printer driver overrides that Printer driver setup Click [Thick] in the [Type:] list. Enabled paper feeding tray Any input tray can be used.
  • Page 61: Paper Not Supported

    • label paper with areas of glue or whose base paper is exposed • stapled, or has paper clips attached Print Area The following shows the print area possible with this printer. Be sure to set the print margins correctly using the application. pass tray.
  • Page 62 Paper and Other Media ❖ Paper Print area Feed direction Approx. 5 mm (0.2 inches) Approx. 4 mm (0.16 inches) ❒ Print area may vary depending on the paper size, printer language, and printer driver settings.
  • Page 63: Loading Paper

    Paper and Other Media Loading Paper ❒ You can change the paper size in tray 2 and 3. See Size”. For details about usable types of paper, see Loading Paper in Tray 1 (Tandem Tray) ❒ When no paper remains in the right stack of Tray 1 , the left stack is automat- ically shifted to the right.
  • Page 64 When you load translucent paper or postcards, set the paper type accordingly. ❒ For OHP transparencies, only the bypass tray can be used. ❒ Paper type setting can also be set using the printer driver. When this is done, no action is required here.
  • Page 65: Paper Input

    Paper and Other Media Press the {Menu} key. The [Menu] screen appears on the display. Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key . Menu: Paper Input The paper type selection menu appears. Press the {U} or {T} key to display [Paper Type], and then press the {# En- ter} key .
  • Page 66: Loading Paper In Tray 2 And 3

    Paper and Other Media Press the {Online} key. The initial screen appears. ❒ The setting made here is valid until the next setting is made. After printing on OHP transparencies or thick paper, reset it to the original setting for the next user.
  • Page 67 Paper and Other Media ❒ Do not stack paper higher than the limit mark inside the tray. ❒ For the left stack, align the left edge of the print paper with the left edge of the tray. ❒ Fan the paper before loading. ❒...
  • Page 68 Paper and Other Media Square the paper and load it in the paper tray. Press the lock button. ❒ Do not stack paper higher than the limit mark inside the tray. ❒ For the left stack, align the left edge of the print paper with the left edge of the tray.
  • Page 69 ❒ If the Paper Tray is set to Auto Tray Switching, the size selected using the control panel overrides that selected using the printer driver. If the Paper Tray is set to Tray #, size selected using the printer driver overrides that selected using the control panel.
  • Page 70 Paper and Other Media Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key. Tray Paper Size: Tray 2 The paper size selection menu appears. Press the {U} or {T} key to display [Custom Size], and then press the {# Enter} key.
  • Page 71: Loading Paper In The Large Capacity Tray (Lct)

    Paper and Other Media Loading Paper in the Large Capacity Tray (LCT) Open the top cover of the large capacity tray (LCT). Load the paper in the tray aligning it with the left edge. Press the {Down} key. The key blinks while the bottom plate is moving down. Load paper by repeating steps ❒...
  • Page 72: Setting Paper On The Bypass Tray

    ❒ With the RPDL, when you load the paper onto the bypass tray, load it in the long-edge feed direction. ❒ Select or set the paper size using the control panel or the printer driver. When loading custom size paper, see ❒...
  • Page 73 Paper and Other Media Specifying standard size paper for the Bypass Tray Open the bypass tray. Adjust the paper guides to the paper size. ❒ If the paper guides are not flush against the paper, skewed images or pa- per misfeeds might occur. Gently insert paper face up into the bypass tray.
  • Page 74 Press the {Menu} key. The [Menu] screen appears. ❒ Paper size can also be set using the printer driver. When this is done, no further action is required. ❒ The paper size selected using the printer driver overrides that selected us- ing the control panel.
  • Page 75 Specifying custom size paper When you load custom size paper onto the bypass tray, set the paper size using the control panel. ❒ Custom size settings set using the printer driver override those set using the machine's display panel. Press the {Menu} key.
  • Page 76 ❒ We recommend loading OHP transparencies in the L direction. ❒ We recommend loading OHP transparencies in the long-edge feed direction. Paper type can also be set using the printer driver. When this is done, no ac- tion is required .
  • Page 77: Bypass Tray

    Paper and Other Media For printer driver settings, see the printer driver Help. Press the {Menu} key. The [Menu] screen appears on the display. Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key .
  • Page 78: Loading Paper In The Interposer (Optional)

    Paper and Other Media Press the {Online} key. The initial screen appears. ❒ The setting made here is valid until the next setting is made. After printing on OHP transparencies or thick paper, reset it to the original setting for the next user.
  • Page 79 Paper and Other Media ❒ Straighten curled or warped paper before loading. ❒ Fan the paper before loading. ❒ Straighten curled or warped paper before loading. Adjust the paper guides to the paper size.
  • Page 80: Replacing Consumables

    Replacing Consumables Replacing the Toner bottle • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site.
  • Page 81: Replacing Toner

    Replacing Consumables ❒ Approximately 1,000 sheets can be printed after the message [Toner is almost empty] appears. However, prints may become increasingly faded, so replace the toner bottle as soon as possible. ❒ When the toner is empty, [Add Toner] appears and printing is no longer possi- ble.
  • Page 82 Replacing Consumables Hold the new bottle horizontally, and then shake it five or six times with- out removing the outer cap. Remove the outer cap. ❒ Do not remove the inner cap. Place the toner bottle in position, then push it in until the green lever clicks.
  • Page 83 Replacing Consumables Return the lever under the toner bottle to its original position. Close the front cover of the machine.
  • Page 84: Cleaning The Printer

    ❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth. ❒ You must disconnect the plug from the wall outlet at least once a year. Clean away any dust and grime from and around the plug and outlet before recon- necting.
  • Page 85: Adjusting The Printer

    Adjusting the Printer Adjusting Tray Registration You can adjust the registration of each tray. Vertical adjustment is used for all trays. Normally, you need not update the registration. The following procedure describes how to adjust tray 2. The same procedure ap- plies to other trays.
  • Page 86 Adjusting the Printer Confirm the position of the image on the test sheet, and then adjust the reg- istration value. Press the {Escape} key. Press the {U} or {T} key to display [Adjustment], and then press the {# Enter} key.
  • Page 87 Adjusting the Printer Increase the value to shift the print area in the positive direction, and decrease to shift in the negative direction. ❒ Pressing the {U} or {T} key increases or decreases the value in incre- ments of 1.0 mm.
  • Page 88: Troubleshooting

    Turn off the machine after printing, and then turn back ❖ Message (in alphabetical order) Messages/Second mes- Causes sages Add staples The printer is out of staple. Add staples, cancel punch mode or Add staples Both staplers of the Book- let Finisher is out of staple. (Booklet) G1267203_v1.00 Solutions cancel the job.
  • Page 89 Add staples The front stapler of the Booklet Finisher is out of (Booklet: Front) staples. Add Toner The printer is out of toner. Call Service: EC A communication error was sent from the engine Power Off On to the controller.
  • Page 90 Solutions Close the finisher front cover. Close the front cover. Make the change after setting [DHCP] to [Off]. For details, see “Setting Printer”, Software Guide. Remove the punch-hole chips from the punch receptacle. Alternatively, disable the punch set- tings.
  • Page 91 Paper Input menu on the operation panel. Alter- natively, select another tray using {Form Feed}, or cancel the job. The printer displays this alert mes- sage for 2 seconds before returning to the previous panel display screen.
  • Page 92 Troubleshooting Messages/Second mes- Causes sages No Files exist There are no files avail- able for Sample Print or Locked Print. Open Front Cover B2 lever is not set correctly Open the front cover, then reset the Reset B2 Lever P=XX I=XXXXXXXX Controller error.
  • Page 93 Troubleshooting Messages/Second mes- Causes sages Remove Paper Paper left in Finisher. inside Finisher Remove Paper Paper left in Finisher. (Booklet) inside Finisher Replace Charger It is time to replace the Charger. Replace Cleaning Cleaning felt is almost worn out. Felt soon Replace It is time to replace the De- velopment Unit.
  • Page 94 Suspend/Resume The Suspend/Resume button on the finisher was was pressed pressed. Toner is almost The printer is almost out of toner. empty Waste Toner is Waste toner bottle is al- most full. almost full Solutions Enter the SSID of the wireless LAN.
  • Page 95: Call-Light Lit Or Blinking

    Troubleshooting Call-light Lit or Blinking • Do not push or pull the call-light when installed to the printer. Doing so may result in damage or malfunction of the call-light or the printer. The Call-light notifies the user by light and buzzer when there is a paper jams or no paper is left.
  • Page 96: When The Machine Does Not Print

    If the problem cannot be resolved, contact your sales or service representative. Checking the port connection When the printer is directly connected via computer cable and the data-in indi- cator does not flash or light up, port connection should be configured as follows: •...
  • Page 97 Troubleshooting (n) is the number of printers connected. Windows 95/98/Me Click the [Start] button, point to [Settings], and then click [Printers]. Click the icon of the machine. On the [File] menu, click [Properties]. Click the [Details] tab. In the [Print to the following port:] list, confirm the correct port is selected. Windows 2000 Click the [Start] button, point to [Settings], and then click [Printers].
  • Page 98 Troubleshooting Windows NT 4.0 Click the [Start] button, point to [Settings], and then click [Printers]. Click the icon of the machine. On the [File] menu, click [Properties]. Click the [Ports] tab. In the [Print to the following port(s)] list, confirm the correct port is selected.
  • Page 99: Other Printing Problems

    See the printer driver Help. p.59 “Paper Recommendations”. On the RPCS printer driver's [Print Quality] tab, open the [Change User Settings] dialog box, and then on the [Image Adjust- ments] tab, change the [Dithering] setting. ❒ To enable [Change User Settings...], select the [User Settings] check box.
  • Page 100 The whole print out is Paper is damp. Use paper that has been stored properly. blurred. If you select [Toner Saving] on the [Print Quality] tab in the printer properties dialog box, printing is generally less dense. See printer driver Help.
  • Page 101 Adjust the registration of the paper trays. ❖ When a paper misfeed occurs For details about [PDF Menu], see “PDF Menu” Software Guide. For details about Web Image Monitor, seeWeb Image Monitor Help. p.59 “Paper Recommendations”. p.85 “Adjusting the Printer”.
  • Page 102 Troubleshooting Problem Causes and Solutions Paper jams occur frequent- Number of sheets set in the tray exceeds the limit. Check that the top of the stack is not higher than the limit mark inside the tray. There may be a gap between the side guide and the paper, or be- tween the end guides and the paper in the paper tray.
  • Page 103 The fusing unit is deteriorated or damaged. Replace the unit. Con- tact your service representative. Paper is not fed from the If you are using a Windows operating system, printer driver set- selected tray. tings override those set using the display panel. Set the desired input tray using the printer driver.
  • Page 104 In the printer properties dialog box, on the [PostScript] tab, [PostScript output format:]. • Windows 2000/XP, Windows Server 2003 In the printer properties dialog box, on the [Print Quality] tab, [Advanced...], [Postscript Option], [Postscript Output Option]. • Windows NT 4.0 In the printer properties dialog box, on the [Advanced...] tab,...
  • Page 105 [Change User Settings...] dialog box, [Image Adjustments] tab, se- lect the lowest value for [Resolution]. In the printer driver's dialog box, on the [Print Quality] tab, in the [Print Priority] list, select [Speed]. ❒ To enable [Change User Settings...], select the [User Settings] check box.
  • Page 106: Additional Troubleshooting

    If the strange noise persists, contact your sales or service representative. No e-mail received when Access the printer through the Web browser, log on as an Admin- an alert occurs, and after istrator on the Web Image Monitor, and then confirm the following resolving an alert.
  • Page 107 Troubleshooting Problems Solutions Alert-notification level was If an Alert-notification e-mail, set with the earlier notification level, changed, and e-mail arrives, later e-mail will not be sent, even if the notification level is stopped arriving. changed after. When no date information Set to obtain time information from the SNTP server.
  • Page 108: Removing Misfed Paper

    Make a few test prints until smudges no longer appear. ❒ Do not forcefully remove misfed paper, as it will tear. Torn pieces remaining inside the printer will cause further misfeeds and possibly damage the printer. Remove Misfeed B-F: Internal A paper jam has occurred inside the printer.
  • Page 109 Troubleshooting Turn knob B1 counterclockwise and remove misfed paper. Return lever B2 to its original position. After removing the paper, return the lever to its original position. If you cannot remove the paper, proceed to the following step. Turn lever C1 to the left.
  • Page 110 Troubleshooting Turn lever C2 counterclockwise and remove misfed paper. After removing the paper, return the lever to its original position. If you cannot remove the paper, proceed to the following step. Turn fuser unit knob D1/E 11-12 times counterclockwise to eject the pa- per.
  • Page 111 Troubleshooting Raise lever D3. Raise lever D4. Remove the paper being careful not to touch the area around lever D4. After removing the paper, return the lever and the unit to their original posi- tions. If you cannot remove the paper, proceed to the following step.
  • Page 112 Troubleshooting Pull handle E2 and Fully pull out the duplex unit fully out. Raise lever E3. Remove the paper being careful not to touch the area around lever E3. After removing the paper, return the lever and the unit to their original posi- tions.
  • Page 113: Remove Misfeed A, U: Internal

    Troubleshooting Lower lever F while pressing it. Remove misfed paper. Return each unit and lever to their original positions, and then close the front cover of the machine. Remove Misfeed A, U: Internal A paper jam has occurred in one of the paper trays or the large capacity tray (LCT.
  • Page 114 Troubleshooting Open the front cover. Push button A and open the guide plate. Remove misfed paper. Close the guide plate, and then close the front cover.
  • Page 115: Remove Misfeed Q: Interposer

    Troubleshooting Open the top cover. Remove misfed paper. Close the top cover. Remove Misfeed Q: Interposer A paper jam has occurred in one of the paper trays or the large capacity tray (LCT, optional).
  • Page 116 Troubleshooting Open the interposer's upper cover. Raise the feed roller. Remove misfed paper. Lower the feed roller, and then close the interposer's upper cover.
  • Page 117 Troubleshooting If the error message persists Open the finisher's front cover. Lower lever Q1, and then remove misfed paper. If you cannot remove the paper, lower Q2 lever, and then remove misfed paper. Raise lever Q1, and then close the finisher's front cover.
  • Page 118: Remove Misfeed R: Finisher

    Troubleshooting Remove Misfeed R: Finisher A paper jam has occurred in the finisher. Open the front cover. Raise lever R1, and remove misfed paper. After removing the paper, return the lever to its original position. If you cannot remove the paper, proceed to the following step.
  • Page 119 Troubleshooting Raise lever R2, and remove misfed paper. After removing the paper, return the lever to its original position. If you cannot remove the paper, proceed to the following step. Raise lever R3, and remove misfed paper. After removing the paper, return the lever to its original position. If you cannot remove the paper, proceed to the following step.
  • Page 120 Troubleshooting Lower lever R5, and remove misfed paper. After removing the paper, return the lever to its original position. If you cannot remove the paper, proceed to the following step. Raise lever R6, and then remove misfed paper. After removing the paper, return the lever to its original position. If you cannot remove the paper, proceed to the following step.
  • Page 121: Adding Staples

    Troubleshooting Adding Staples If the [Add staples] message appears on the control panel, refill the staple car- tridge. ❒ Use one of our cartridges. Use of different types of cartridges could result in missing staples or staple jams. Be sure to use the appropriate cartridge. For details about the finisher, see Open the finisher's front cover.
  • Page 122 Troubleshooting Pull the cartridge gently out of the staple unit. Raise the cover.
  • Page 123 Troubleshooting Insert the new refill, and then lower the cover until it clicks. Pull out the ribbon.
  • Page 124 Troubleshooting Reinstall the cartridge, pushing it into the unit until it clicks. Reinstall the staple unit. Close the finisher's front cover.
  • Page 125: Removing Jammed Staples

    Troubleshooting Removing Jammed Staples If the [Add staples] message appears, when there are some more staples left, or if your documents are not stapled at all despite being set for staples, staple jam might have occurred. ❒ Warped paper may cause repeated staple jams. In this case, load the paper upside down.
  • Page 126 Troubleshooting Pull the cartridge gently out of the staple unit. Push the buttons on either side of the cartridge and open the plate. Remove the jammed staples.
  • Page 127 Troubleshooting Pull the face plate down until it clicks. Reinstall the cartridge, pushing it into the unit until it clicks. Push the cartridge down until it clicks. Close the finisher's front cover.
  • Page 128: When The Staple Waste Box Is Full

    Troubleshooting When the Staple Waste Box is Full For details about the finisher, see Open the finisher's front cover. Release the stopper from the staple waste box, and then pull it gently out. Empty the box. Reinstall the staple waste box, and then reposition the stopper. Close the finisher's front cover.
  • Page 129: Removing Punch Waste

    Troubleshooting Removing Punch Waste When the “Empty punch receptacle” message appears, you cannot use the Punch function. Open the finisher's front cover. Pull out the punch waste box, and then remove punch waste. Reinstall the punch waste box. ❒ If you do not, the “Empty punch receptacle” message remains displayed. Close the front cover of the finisher.
  • Page 130: Appendix

    Appendix Moving and Transporting the Printer When you move and transport your machine, contact the store where it was pur- chased or where service is provided. G1267203_v1.00 Copyright © 2005...
  • Page 131: Disposal

    Appendix Disposal To dispose of the machine, contact the store where it was purchased or where service is provided.
  • Page 132: Consumables

    Appendix Consumables To purchase the following consumables, contact your sales or service represen- tative. Toner bottles Toner bottle ❒ Toner bottles may need to be changed sooner than indicated above due to deterioration over the period of use. ❒ Once the replacement period is over, printing can no longer be performed. We recommend purchasing early, or keeping some in stock.
  • Page 133: Specification

    ❒ Continuous printing on sheets with a width of 230 mm or smaller may re- duce print speed depending on the temperature control of the fusing unit. ❖ Interface: Standard 36-pin printer cable and a parallel port on the host computer IEEE 1284 I/F (Compatible, ECP, Nibble) • USB 2.0 •...
  • Page 134 Appendix ❖ Paper Weight: 52.3 - 216 g/m (45 - 180 kg, 14 - 57 lb.) ❖ Media Type: p.55 “Paper and Other Media” ❖ Power Source: 120 V, 60 Hz, 16 A or more ❖ Power Consumption: Maximum Printing Energy Saver ❖...
  • Page 135: Options

    Appendix Options Finisher 3000BZ (100-Sheet Staples) Finisher Upper Tray: ❖ Paper size: A3L, B4 JISL, A4KL, B5 JISKL, A5KL, B6 JISL, A6L, 11” × 17”L, ” × 14”L, 8 ” × 11”KL, 5 × 13L, 8 8× 13L, 8 ❖ Paper weight: 52 - 216 g/m , 14 - 58 lb.
  • Page 136 Appendix • 50 sheets (A3L, B4 JISL, 11” × 17”L, 8 ❖ Stack capacity after stapling • 200-30 sets (10-100 sheets) (A4KL, B5 JISKL, 8 , 20 lb.) • 150 sets (2-9 sheets) (A4KL, B5 JISKL, 8 lb.) • 150-30 sets (10-50 sheets) (A3L, B4 JISL, 11” × 17”L, 8 , 20 lb.) •...
  • Page 137 Appendix ❖ Paper weight: 52 - 216 g/m , 14 - 58 lb. ❖ Stack capacity: • 500 sheets (A4KL, B5 JISKL, A5K, 8 • 250 sheets (A3L, B4 JISL, 11” × 17”L, 8 , 20 lb.) • 100 sheets (A5L, B6 JISL, 5 ❖...
  • Page 138 Appendix ❖ Stack capacity: • 2,500 sheets (A4K, 8 • 1,250 sheets (A3L, B4 JISL, A4L, B5 JISKL, 11” × 17”L, 8 ” × 11”L, 12” × 18”L) (80 g/m 14”L, 8 • 500 sheets (A5K) (80 g/m • 100 sheets (A5L, B6 JISL or 5 ❖...
  • Page 139 Appendix ❖ Saddle stitch paper weight: 64 - 90 g/m , 17 - 28 lb. ❖ Saddle stitch capacity: 1 set (15 sheets) ❖ Stack capacity after Saddle stitching • 25 sets (2 - 5 sheets) (A4L, 8 • 15 sets (6 - 10 sheets) (A4L, 8 •...
  • Page 140 Appendix ❖ Paper weight: 52 - 163 g/m , 14 lb. - 43 lb. ❖ Power consumption: 26.4 W (power supplied from main unit.) ❖ Dimensions (W × D × H): 142 × 456 × 92 mm, 55.9” × 179.5” × 36.2” ❖...
  • Page 141 Appendix ❖ Dimensions (W × D × H): • 4 holes: 92 × 463 × 100 mm, 3.6” × 18.2” × 3.9” • 2 & 3 holes, 2 & 4 holes: 105 × 463 × 100 mm, 4.1” × 18.2” × 3.9” ❖...
  • Page 142 Appendix ❖ Weight: Approx. 12 kg, 26.5 lb. IEEE802.11b Interface Unit Type H ❖ Transmission Spec.: Based on IEEE 802.11b (Wireless LAN) ❖ Protocol: TCP/IP, NetBEUI, IPX/SPX, AppleTalk ❒ SmartDeviceMonitor for Client/Admin and Web Image Monitor are support- ❖ Data Transfer Speed: Auto select from below speed 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps ❖...
  • Page 143 Appendix ❒ This USB 2.0 interface board is compatible with devices that support USB 1.1. ❒ For Windows 98 SE/Me, be sure to install USB Printing Support included on the CD-ROM supplied with this machine. When USB 2.0 is used under Windows 98 SE/Me, only a speed equal to that of USB 1.1 is possible.

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