Ricoh Aficio SPC220N Hardware Manual

Ricoh Aficio SPC220N Hardware Manual

Ricoh aficio spc220n: user guide
Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety
Information" before using the machine.
Guide to the Printer
1
2
Installing the Printer and Options
Connecting the Printer
3
Paper and Other Media
4
Replacing Consumables
5
Cleaning the Printer
6
Troubleshooting
7
Removing Misfed Paper
8
9
Appendix

Operating Instructions

Hardware Guide

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Table of Contents
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Summary of Contents for Ricoh Aficio SPC220N

  • Page 1: Operating Instructions

    Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety Information” before using the machine. Guide to the Printer Installing the Printer and Options Connecting the Printer Paper and Other Media...
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Important Contents of this manual are subject to change without prior notice.
  • Page 3 Positions of RWARNING and RCAUTION labels This machine has labels for RWARNING and RCAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. ASH075S Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame.
  • Page 4: Manuals For This Printer

    Provides information on safe usage of this machine. To avoid injury and prevent damage to the machine, be sure to read this. ❖ Quick Installation Guide Contains procedures for removing the printer from its box, and connecting it to a computer. ❖ Hardware Guide Contains information about paper and procedures such as installing options, replacing consumables, responding to error messages, and resolving jams.
  • Page 5: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of Hardware Guide.
  • Page 6: Description For The Specified Model

    This explains about the 120 V model printer. You can identify the model by checking the label on the rear of the printer. Read if you purchase this model. Note ❒ If you do not know your model, check the model code on the printer's name- plate. ASH074S...
  • Page 7: Installing The Operating Instructions

    “Setup.exe” to start the installation. ❒ To uninstall the Operating Instructions Manual, select [Programs] in the [Start] menu, select your printer driver, and then click [uninstall]. You can uninstall each Manual Guide separately. ❒ If you are using an incompatible Web browser and the simpler version of the Operating Instructions Manual does not display correctly, open the folder “MANUAL \ LANG \ (language) \ (manual name) \ unv \”...
  • Page 8: Table Of Contents

    3. Connecting the Printer Network Connection ...19 Reading the LED Lamps ...20 USB Connection...21 4. Paper and Other Media Paper and Other Media Supported by This Printer...23 Paper Recommendations...25 Loading Paper...25 Storing Paper ...25 Types of Paper and Other Media ...26 Paper Not Supported by This Printer ...31...
  • Page 9 If the Printer is Not Going to Be Used for a Long Time...95 Preparing the Printer For a Long Period of Inactivity ...95 Using the Printer Again after it has been Inactive for a Long Period ...98 Moving and Transporting the Printer... 100 Moving the Printer ...101...
  • Page 10 viii...
  • Page 11: Guide To The Printer

    Top Cover Open this cover to replace the print car- tridge. Control Panel Contains keys for printer control and in- dicators that shows the printer status. Front Cover Open this cover to replace the waste ton- er bottle or remove jammed paper.
  • Page 12: Exterior: Rear View

    Remove this cover when you load paper larger than A4 in the paper tray. Note ❒ Make sure the digital camera you connect to the printer for PictBridge and di- rect printing supports PictBridge. ❒ You cannot add memory unit to the SP C220N model printer.
  • Page 13: Inside

    Inside Print Cartridge Loads from the printer rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). If a toner end indicator on the control panel lights up, replace the print car- tridge of the indicated color.
  • Page 14: Control Panel

    Lights up whenever a printer error oc- curs. Use Smart Organizing Monitor to check the error. Ready Indicator Lights up when the printer is ready to re- ceive data from a computer. Flashes when the printer is warming up or re- ceiving data.
  • Page 15: Installing The Printer And Options

    2. Installing the Printer and Installing the Printer This section describes how to install the printer and perform settings after instal- lation. Where to Put the Printer The printer’s location should be carefully chosen because environmental condi- tions greatly affect its performance.
  • Page 16 Installing the Printer and Options ❖ Space Required for Installation The recommended (or minimum) space requirements are as follows: ❖ Optimum Environmental Conditions Permissible and recommended temperature and humidity ranges are as fol- lows: • White area: Permissible Range • Gray area: Recommended Range Note ❒...
  • Page 17: Unpacking

    • If toner or used toner is swallowed, dilute by drinking a large amount of wa- ter. Consult a doctor if necessary. • When moving the printer, use the inset grips on both sides. The printer will break or cause injury if dropped.
  • Page 18 ❒ Keep the uncovered print cartridge away from direct sunlight. ❒ Do not touch the print cartridge's photo conductor. Remove the plastic bag. Lift the printer with two people by using the inset grips on both sides of the printer. ASH100S...
  • Page 19 Pull Front Cover Open Lever, and then open the front cover with both hands carefully. Lower the blue fusing unit lever. Hold each tape near its joint, and then pull both tapes gently upward to re- move them from the printer at the same time. ASH107S ASH108S ASH109S...
  • Page 20 Installing the Printer and Options Carefully lift the blue fusing unit levers. Close the front cover with both hands carefully. Pull up Top Cover Open Lever to open the top cover. ASH049S ASH111S ASH112S...
  • Page 21 Remove the protection tape. Take each print cartridge out. Gripping its center, carefully pull the print cartridge upward and out. When taking out the black print cartridge, be sure to remove the protection sheet also. ASH110S ASH005S ASH087S ASH088S Installing the Printer...
  • Page 22 Installing the Printer and Options Hold the print cartridge and shake it from side to side five or six times. Check the toner color and location correspond, and then carefully insert the print cartridge vertically. Close the top cover with both hands carefully.
  • Page 23: Turning The Power On

    The Ready indicator on the control panel lights up. Note ❒ Wait until the Ready indicator turns on. ❒ The machine may make a noise while initializing. This noise does not indi- cate a malfunction. ASH071S ASH072S Installing the Printer...
  • Page 24: Installing Options

    R CAUTION: • The printer weighs approximately 23 kg (50.6 lb.). When moving the printer, use the inset grips on both sides, and lift slowly in pairs. The printer will break or cause injury if dropped. • Lifting the paper feed unit carelessly or dropping may cause injury.
  • Page 25 Lift the printer using the inset grips on both sides of the printer. There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the printer, and then carefully lower the printer.
  • Page 26: Attaching Memory Unit Type F 256Mb (Ddr-Sdram Module)

    Attaching Memory Unit Type F 256MB (DDR-SDRAM Module) R CAUTION: • Before installing the memory unit, turn off the printer's power switch and un- plug the power cable. After installing the memory unit, be sure to close the memory unit cover, and then turn the machine back on. Do not turn on the machine before closing the memory unit cover.
  • Page 27 Loosen the screw securing the inner cover by using a coin. Be sure to install the memory unit as shown. To install the recommended memory, align the notch of the recommended memory with the protruding part of the vacant slot, and then carefully in- sert the module at an angle.
  • Page 28 Memory” on the configuration page. Note ❒ Before using the new memory unit, make settings in the printer driver. ❒ If the memory unit is not properly installed, repeat this procedure. If you cannot install it properly even after reinstallation, contact your sales or service representative.
  • Page 29: Connecting The Printer

    Important ❒ Use shielded Ethernet cable. Unshielded cables create electromagnetic inter- ference that could cause malfunctions. ❒ The Ethernet cable is not supplied with this printer. Select your cable accord- ing to the network environment. Remove the cable cover. Connect the Ethernet cable to the Ethernet port.
  • Page 30: Reading The Led Lamps

    Connecting the Printer Connect the other end of the cable to the printer's network, such as a hub. Attach the cable cover. Reference For details about network environment settings, see Software Guide. Reading the LED Lamps Yellow: comes on when 100BASE- TX is being used.
  • Page 31: Usb Connection

    ❒ USB connection is possible under Windows 2000/XP/Vista, Windows Server 2003/2003 R2, and Mac OS X. ❒ USB connection with Macintosh is only possible via the printer's USB port. Remove the cable cover. Connect the square-shaped connector of the USB2.0 cable to the USB port.
  • Page 32 Connecting the Printer Attach the cable cover. Reference For details about settings for USB connection printing, see Software Guide. ASH091S...
  • Page 33: Paper And Other Media

    Printer This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. Note ❒ The optional paper feed unit can be installed on the SP C221N and SP C222DN model printers.
  • Page 34 Select a size using the printer driver. • Set a size as a custom size using the printer driver. The following sizes are supported: Tray 1: approximately 90 - 216 mm in width, and 148 - 356 mm in length.
  • Page 35: Paper Recommendations

    Paper Recommendations Loading Paper Important ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ Do not load OHP transparencies. Load translucent media only. ❒ Set the paper as described below •...
  • Page 36: Types Of Paper And Other Media

    Use the printer driver or Smart Organizing Monitor to specify the paper type you want to use. ❖ Printer driver On the printer driver screen, click the [Paper] tab, and then select a paper type under [Paper Type:]. ❖ Smart Organizing Monitor In the Smart Organizing Monitor dialog box, click the [User Tools] tab, and then click the [Printer Configuration] button.
  • Page 37 [Orientation:] when printing. • If printed envelopes come out badly creased, load the envelopes in the opposite direction. Also, configure the printer driver to rotate the print object 180 degrees. • Load envelopes print side up in the paper tray.
  • Page 38 Paper and Other Media • The loading orientation of envelopes de- pends on the type of envelope. To load enve- lopes that open along the short edge, open out their flaps and place the envelopes so that their flaps point toward the back of the tray.
  • Page 39 Paper Recommendations • Fan envelopes, and then align their edges be- fore loading. • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the en- velope flaps are not stuck together. If they are stuck together, separate them.
  • Page 40 Paper and Other Media • Before loading envelopes, flatten them out so that their curl does not exceed that shown in the illustration below. If the curl is severe, flatten out the envelopes using your fingers, as shown in the illustra- tion below.
  • Page 41: Paper Not Supported By This Printer

    Paper Not Supported by This Printer Avoid using the following paper as they are not supported by this printer. • Paper meant for an ink-jet printer • Bent, folded, or creased paper • Curled or twisted paper • Torn paper •...
  • Page 42: Print Area

    Paper and Other Media Print Area The following shows the print area for this printer. Be sure to set the print mar- gins correctly by the application. ❖ Paper Print area Feed direction Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) Note ❒...
  • Page 43 Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) Note ❒ The print area may vary depending on the paper size, printer language and printer driver settings. ❒ For better print quality, we recommend the right, left, top, and bottom print margins to be at least 15 mm (0.6 inches) each.
  • Page 44: Loading Paper

    ❒ Do not move the end paper guide forcefully. Doing so can damage the tray. ❒ When inserting the tray, make sure it is not slanted. Inserting it at a slant can damage the printer. Lift and pull Tray 1 carefully, and then pull it out with both hands.
  • Page 45 Push the metal plate down until it clicks into place to lock. Pinch the clip on the side paper guide and slide it to match the standard size. When loading custom size paper, position the paper guide slightly wider than the actual paper size. ASH033S ASH034S ASH093S...
  • Page 46 Paper and Other Media Pinch the front end paper guide and slide it inward to mach the standard size. When loading custom size paper, position the paper guide slightly wider than the actual paper size. Load the new paper stack print side up. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray.
  • Page 47 Loading Paper Slide the guides inward, until they are flush against the paper's sides. Make sure the paper is not stacked higher than the projection on the side pa- per guides. ASH094S Check there are no gaps between the paper and the paper guides; both side and front end paper guides.
  • Page 48 ❒ The upper limit differs depending on paper type; thin paper or thick pa- per. Check the label inside the tray to confirm the upper limit. Reference For details about paper types supported by the printer, see p.25 “Paper Recommendations”. For details about the paper settings, see Software Guide.
  • Page 49 Loading legal size paper This section explains how to load Legal size paper into the printer. The same procedure applies to A4 paper (297 mm) or larger. Important ❒ Do not move the side paper guides forcefully. Doing so can damage the tray.
  • Page 50 Paper and Other Media Push the metal plate down until it clicks into place to lock. Pinch the extender in the "PUSH" direction, and then pull out the extender until it stops (you will hear a click). After extension, make sure the arrows on the extender and tray are aligned. ASH033S ASH095S ASH096S...
  • Page 51 Pinch the clip on the side paper guide, and then slide it to match the stand- ard size. Pinch the front end paper guide and slide it inward to match the legal paper size. ASH115S ASH093S ASH117S ASH126S Loading Paper...
  • Page 52 Paper and Other Media Load the new paper stack print side up. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. Slide the guides inward until they are flush against the paper's sides. Make sure the paper is not stacked higher than the projection on the side pa- per guides.
  • Page 53 To avoid paper jams, make sure the tray is securely inserted. Note ❒ To reinsert the extender, you might have to push it with moderate force. Reference For details about paper types supported by the printer, see p.25 “Paper Recommendations”. For details about the paper settings, see Software Guide. ASH119S...
  • Page 54 ❒ Load only one size and type of envelope at a time. ❒ Before loading envelopes, flatten their leading edges (the edge going into the printer) by running a pencil or ruler across them. ❒ Some kinds of envelope might cause misfeeds, wrinkles or print poorly.
  • Page 55 ❒ Be sure to load envelopes so that their flaps are on the right. If you do not, the envelopes will become creased. ❒ To prevent the envelopes becoming creased, go to the [Setup] tab and select [Rotate by 180 degrees] for [Orientation:] when printing in the printer driver properties dialog box. ASH124S...
  • Page 56: Loading Paper In The Optional Paper Feed Unit

    Paper and Other Media Loading Paper in the Optional Paper Feed Unit The following example explains the loading procedure for the optional paper feed unit. Lift and pull the optional paper feed unit, and then hold the tray with both hands, and then pull it out.
  • Page 57 Pinch the clip on the end paper guide and align the arrow with the paper size. Load the new paper stack print side up. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. Lift and slide the tray, then push it all the way in.
  • Page 58: Loading Paper In The Bypass Tray

    ❒ Tray 1 and 2 are unavailable while paper is being loaded in the Bypass Tray. ❒ You cannot load paper when the printer is in Energy Saver mode. To disable Energy Saver mode, click the {Stop/Start} key one the control panel Insert the top edge of the paper into the printer.
  • Page 59 Support the paper with your hands, and insert it carefully until it stops. Start Smart Organizing Monitor or the printer driver and specify the paper size. Start printing. Reference For details about specifying the paper sizes, see Software Guide. ASH060S...
  • Page 60 Paper and Other Media...
  • Page 61: Replacing Consumables

    5. Replacing Consumables Replacing the Print Cartridge R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose used toner containers in accordance with local regulations. • Do not store toner, used toner, or toner containers in a place with an open flame.
  • Page 62 • If cyan, magenta, or yellow toner runs out, you can print in black and white using black toner. Change the color mode setting to Black and White using the printer driver. • If black toner runs out, you cannot print in black and white or color until the black print cartridge is replaced.
  • Page 63 Pull up Top Cover Open Lever to open the top cover. From the rear, the print cartridges are installed in the order of cyan (C), ma- genta (M), yellow (Y), and black (K). Gripping its center, carefully pull the print cartridge upward and out. •...
  • Page 64 Replacing Consumables Hold the print cartridge and shake it from side to side five or six times. Even distribution of toner within the bottle improves print quality. Remove the cover from the print cartridge. Check the toner color and location correspond, and carefully insert the print cartridge vertically.
  • Page 65 Close the top cover with both hands carefully. Wait while the toner loads. To avoid malfunction, do not turn off the power while the Ready indicator on the control panel is blinking. Put the cover that you removed in step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box.
  • Page 66: Replacing The Waste Toner Bottle

    Dispose used toner containers in accordance with local regulations. R CAUTION: • The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). • Keep toner (used or unused) and toner containers out of reach of children.
  • Page 67 Pull Front Cover Open Lever, and then open the front cover with both hands carefully. Slide both levers on the front cover outward. Hold both green ends of the transfer unit, and then lift it up. Replacing the Waste Toner Bottle ASH011S ASH012S ASH013S...
  • Page 68 Replacing Consumables Hold the center of the waste toner bottle, and then carefully pull it out hor- izontally. Pull the waste toner bottle halfway out, grab the bottle, and then pull it straight out. ASH040S ASH082S ASH041S...
  • Page 69 To prevent the waste toner bottle touching the intermediate transfer unit, do not lift the bottle while pulling it out. Close the bottle cap. Replacing the Waste Toner Bottle ASH042S ASH043S ASH101S...
  • Page 70 Replacing Consumables Hold the center of the new waste toner bottle, and then carefully insert it halfway into the printer body. Leave the cap open. To prevent the waste toner bottle touching the intermediate transfer unit, do not lift the bottle while inserting it.
  • Page 71 Place the transfer unit down on the front cover. Slide the transfer unit along the guide rails into the printer. When it stops, push on the green PUSH mark until it clicks into place. Close the front cover with both hands carefully.
  • Page 72 Replacing Consumables...
  • Page 73: Cleaning The Printer

    ❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth. ❒ You must disconnect the plug from the wall outlet at least once a year. Clean away any dust and grime from the plug and outlet before reconnecting.
  • Page 74: Cleaning The Toner Density Sensor

    Cleaning the Printer Cleaning the Toner Density Sensor Clean the toner density sensor when the following message appears on the Smart Organizing Monitor dialog box. “ Toner Density Sensor requires cleaning. Pull up Top Cover Open Lever to open the top cover.
  • Page 75 Reattach the cyan print cartridge removed in step 2. Push it all the way in carefully. Close the top cover with both hands carefully. Cleaning the Toner Density Sensor ASH063S ASH010S...
  • Page 76: Cleaning The Friction Pad And The Paper Feed Roller

    ❒ Do not use chemical cleaner or organic solvent such as thinner or benzine. Turn off the power switch. Pull out the plug from the socket. Remove all the cables from the printer. Lift and pull Tray 1 carefully, and then pull it out with both hands.
  • Page 77 Push the metal plate down until it clicks into place to lock. Slide Tray 1 along the rails, and push it carefully all the way into the printer. Insert the plug of the power cord into the wall socket securely. Connect all the interface cables that were removed.
  • Page 78 Cleaning the Printer Note ❒ If misfeeds or multi-feeds of paper occur after cleaning the friction pad, contact your sales or service representative. ❒ If the optional paper feed unit is installed, clean its friction pad in the same way as the main friction pad.
  • Page 79: Cleaning The Registration Roller

    • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine. • The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Important ❒...
  • Page 80 Cleaning the Printer The registration roller is set in the position shown by the arrow. Clean the registration roller if printed paper becomes smeared after clearing a paper jam. Using a cloth, wipe the metal registration roller. Close the front cover with both hands carefully.
  • Page 81: Troubleshooting

    The indicated paper input Install the indicated paper in- tray is not installed correctly, put tray correctly. or not installed. The printer received a request Select simplex or change pa- for a paper size not supported per size. by duplex...
  • Page 82 [Tray 2] Misfeed recovery print failed. Please try to print again. Cannot use collate function. Set the collate function from the printer driver. Paper Type Mismatch Paper of the selected type is not loaded in the indicated pa- per source tray.
  • Page 83 [Waste Toner Bottle] Controller FW download Controller FW could not be failed. downloaded. No Toner The printer is out of toner (Black). The following toner has run out. Open the indicated cover, and then replace the Toner Car- tridge.
  • Page 84 The printer is out of toner Replace the print cartridge (Magenta). (Magenta). See p.51 “Replacing the Print Cartridge” The printer is out of toner (Cy- Replace the print cartridge an). (Cyan). See p.51 “Replacing the Print Cartridge” The printer is out of toner Replace the print cartridge (Yellow).
  • Page 85 Message Explanation Functional problem within There is an abnormality in the the printer. NVRAM on the controller. Turn power switch off, then If the error appears again, please call service. SC824 Functional problem within There is an abnormality in the the printer.
  • Page 86 If the error occurs again, con- tact service people to repair it. No information has been re- Check the main power switch ceived from the printer. is turned on and the power cord is securely connected. Check the USB or network ca- bles are securely connected al- Color registration failed.
  • Page 87: Panel Indicator

    Indicator patterns All indicators are lit. There are problems with the printer. Check the printer status on the Smart Organizing Monitor dialog box. After checking the printer's status, turn off the main power, and then turn it back on again.
  • Page 88: Printer Does Not Print

    If the cable is damaged or worn, replace it with a new one. See p.104 “Specifications”. If not blinking or lit, the data is not being sent to the printer. ❖ If the printer is connected to the computer using the in- terface cable Check the port connection setting is correct.
  • Page 89: When The Printer Is Directly Connected To A Computer Via Usb Cable

    When the Printer is Directly Connected to a Computer via USB Cable Windows When the printer is directly connected via a USB cable to a computer but the Ready indicator does not flash or light up, use the following method to check the port connection: •...
  • Page 90 Access the [Control Panel] window from [Start] on the taskbar. Click [Printers and Other Hardware]. Click [Printers and Faxes]. Click to select the icon of the printer. Next, on the [File] menu, click [Proper- ties]. Click the [Ports] tab. Check the [Print to the following port(s).] box to confirm that the correct port is selected.
  • Page 91 In the menu bar, click [Go], select [Application], and then select [Utilities]. Double click [Printer Setup Utility]. Click [Add]. The printer browser starts. Confirm the printer is displayed on the browser. If it is not, reinstall the driver. Printer Does Not Print...
  • Page 92: Other Printing Problems

    The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. • Check the printer driver's paper settings. See the printer driver Help. Confirm that the paper is not curled or bent. Envelopes can be curled easily.
  • Page 93 Status Multiple pages are fed at once. Paper gets wrinkles. The printed paper is curled. Possible Causes, Descriptions, and Solutions • There may be a gap between the front end paper guide and the paper, or between the paper guide both side and the paper in the paper tray.
  • Page 94 Protect the printer from impact at all times, especially while it is printing. • If lines appear on prints, turn the printer off, wait a few moments, and then turn it back on again. Then, perform the print job again.
  • Page 95 • The colors made using color toner are different from colors displayed on the display in its production system. • Color gradation might appear differently if [On] is select- ed for [Toner Saving] on the [Print Quality] tab in the printer driver's dialog box. See the printer driver Help.
  • Page 96 See p.51 “Replacing the Print Cartridge”. • Condensation may have collected. If rapid change in tem- perature or humidity occurs, use this printer only after it has acclimatized. Log on to Smart Organizing Monitor as an Administrator, and then click [Adjust] for [Color Registration] on the [Mainte- nance] tab.
  • Page 97 If the problem cannot be solved, contact your sales or service representative. Possible Causes, Descriptions, and Solutions • When removing a jammed sheet, the inside of the printer may have become dirtied. Print several sheets until they come out clean.
  • Page 98: Additional Troubleshooting

    Note ❒ If the printer is still not operating satisfactorily, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.
  • Page 99: Removing Misfed Paper

    ❒ Do not forcefully remove misfed paper, it will tear. Torn pieces remaining in- side the printer will cause further misfeeds and possibly damage the printer. ❒ Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out.
  • Page 100: When Paper Jams Inside The Fusing Unit

    R CAUTION: • The inside of this printer becomes very hot. Do not touch the parts labelled “v” (indicating a hot surface). • The fusing section of this machine might be very hot. Caution should be tak- en when removing misfed paper.
  • Page 101 Lower the blue fusing unit lever, and then pull out the jammed paper care- fully. Pull the paper downward to remove it. Do not pull it upward. If it is difficult to locate the paper, check for jammed paper by pulling down the guide.
  • Page 102: When Paper Jams Inside The Tray

    Removing Misfed Paper Carefully lift the blue fusing unit levers. Close the front cover with both hands carefully. Note ❒ When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared. When Paper Jams Inside the Tray If paper becomes jammed in Tray 1 or 2, open the front cover and remove it.
  • Page 103 ❒ If paper is jammed in Tray 2 but is difficult to locate, pull out Tray 2 to re- move it. After removing the paper, carefully push Tray 2 all the way back inside the printer. ❒ When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared.
  • Page 104: When Paper Jams Inside The Transfer Unit

    Pull Front Cover Open Lever, and then open the front cover with both hands carefully. Carefully remove misfed paper under the transfer unit. If you cannot find the misfed paper, look inside the printer. Close the front cover with both hands carefully. Note ❒...
  • Page 105: Appendix

    If the Printer is Not Going to Be Used for a Long Time If the printer is going to be inactive for a long time, follow the procedure shown here. R WARNING: • Plug and unplug the power cable with dry hands, or an electric shock could occur.
  • Page 106 Appendix Pull Front Cover Open Lever, and then open the front cover with both hands carefully. Lower the blue fusing unit lever. Using a coin, turn both gray knobs on the fusing unit 90 degrees counter- clockwise (until the slots are horizontally aligned with the shown in the illustration below).
  • Page 107 Close the front cover with both hands carefully. Note ❒ This step is not necessary if the printer's power switch is on but the printer has been inactive for a long time. If the Printer is Not Going to Be Used for a Long Time...
  • Page 108: Using The Printer Again After It Has Been Inactive For A Long Period

    Appendix Using the Printer Again after it has been Inactive for a Long Period Use the following procedure to start using the printer again after it has been in- active for a long period. Important ❒ To avoid damage to the fusing unit's knobs, be sure to turn both knobs back to their original positions, as shown in the following procedure.
  • Page 109 Carefully lift the blue fusing unit levers. Close the front cover with both hands carefully. Turn the power switch to On. If the Printer is Not Going to Be Used for a Long Time marking shown in the illus- ASH128S...
  • Page 110: Moving And Transporting The Printer

    • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable). • When moving the printer after use, do not take out any of the toners, nor the waste toner bottle to prevent toner spill inside the machine.
  • Page 111: Moving The Printer

    • The interface cable is unplugged from the printer. If the external option is installed, remove it. Lift the printer with two people by using the inset grips on both side of the printer, and then move it horizontally to the place where you want to install If you remove the option, reinstall it.
  • Page 112: Consumables

    ❒ Print cartridges (consumables) are not covered by warranty. However, if there is a problem, contact the store where they were purchased. ❒ When you first use this printer, use the four print cartridges packaged with the printer. ❒ The supplied print cartridge is good for approximately 1,000 pages.
  • Page 113: Waste Toner Bottle

    Waste Toner Bottle Name Waste Toner Bottle SP C220 A4/letter 5% test chart, 3 pages / job, printing in 50% monochrome/color. Note ❒ The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
  • Page 114: Specifications

    Monochrome: 14 sec or less (A4K/8 Color: 14 sec or less (A4K/8 Note ❒ If the printer has not been used for a while, there may be a short delay be- fore the first page starts printing. ❖ Printing Speed •...
  • Page 115 ❖ Warm-up Time Less than 51 seconds (23 °C, 71.6 F) When no error is occurred. ❖ Dimensions Printer only (tray not 400 mm (15.8 inches) 450 mm (17.8 inches) 320 mm (12.8 inches) extended) ❖ Weight Approximately 23 kg (50.6 lb.) (print cartridges included) , 20 lb.)
  • Page 116 • USB2.0 It requires a USB computer port and cable that support USB 2.0. • USB Host (1.1) Note ❒ USB Host (1.1) is only available for the SP C222DN model printer. ❖ Printer Language • SP C220N: DDST • SP C221N/SP C222DN:...
  • Page 117: Options

    Options Paper Feed Unit TK1010 ❖ Paper size × 11 inches) K A4K and Letter (8 ❖ Dimensions (W × D × H) 400 × 450 × 127 mm (15.8 × 17.8 × 5 inches) ❖ Paper weight 60 - 105 g/m , (16 - 28 lb.) ❖...
  • Page 118: Index

    How to read this manual Install the operating instructions Loading paper optional paper feed unit tray 1 Memory Unit Type F 256MB Moving and transporting the printer Network Options Other printing problems Paper and other media Paper feed roller Paper Feed Unit TK1010...
  • Page 119 USB port Waste toner bottle...
  • Page 120 G165-8606A...
  • Page 121 In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON. b means POWER OFF. Trademarks Microsoft, Windows, Windows Server, and Windows Vista are registered trademarks of Microsoft Cor- poration in the United States and/or other countries. ®...
  • Page 122 GB GB EN USA G165-8606A...

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