Ricoh Aficio CL5000 Maintenance Manual

Ricoh aficio cl5000: operating instruction
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Getting Started
1
Replacing Consumables and Maintenance Kit
2
Cleaning and Adjusting the Printer
3
Appendix
4
For safety, please read this manual carefully before you use this product and keep it handy
for future reference.

Operating Instructions

Maintenance Guide 1

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Summary of Contents for Ricoh Aficio CL5000

  • Page 1: Operating Instructions

    Maintenance Guide 1 Getting Started Replacing Consumables and Maintenance Kit Cleaning and Adjusting the Printer Appendix For safety, please read this manual carefully before you use this product and keep it handy for future reference. Operating Instructions...
  • Page 2 Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This printer contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage. Two kinds of size notation are employed in this manual. With this machine refer to the inch version.
  • Page 3: Table Of Contents

    Safety During Operation... 2 ENERGY STAR Program ...6 How to Read This Manual ...7 1. Getting Started Features of this Printer...9 Guide to the Printer ... 10 Exterior: Front View...10 Exterior: Rear View ...11 Inside...12 Control Panel ... 13 2. Replacing Consumables and Maintenance Kit Toner Cartridge ...
  • Page 4 3. Cleaning and Adjusting the Printer Cautions to Take When Cleaning ... 53 Cleaning the Paper Feed Roller and the Friction Pad ... 54 Cleaning the Paper Feed Roller (for Tray 1) and the Friction Pad...54 Cleaning the Paper Feed Rollers (for the Optional Paper Feed Unit)... 55 Cleaning the Registration Roller and the Guide Boards...57...
  • Page 5: Trademarks

    Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technolo- gy, Inc., All rights reserved. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 6: Safety Information

    Safety Information When using your printer, the following safety precautions should always be fol- lowed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
  • Page 7 R WARNING: • It is dangerous to handle the plug with wet hands. Doing this may re- sult in receiving an electric shock. • Connect the power cord directly into a wall outlet and never use an ex- tension cord. •...
  • Page 8 • The fusing unit becomes very hot. When installing the new fusing unit, turn off the printer and wait about 30 minutes. After that, install the new fusing unit. Not waiting for the unit to cool down can result in a burn.
  • Page 9 • When removing misfed paper, do not touch the fusing unit because it could be very hot. • To prevent an injury, this printer should be lifted by at least two people. • When moving the machine, each person should hold the handles that are located on opposite sides, and then lift it slowly.
  • Page 10: Energy Star Program

    Low-power mode. ❖ ❖ ❖ ❖ Low-power Mode (Energy Saver mode) This printer automatically lowers its power consumption 30 minutes after the last operation has been completed. To exit Low-power (Energy Saver) mode, press any key on the control panel.
  • Page 11: How To Read This Manual

    How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 13: Getting Started

    Presentation documents, brochures or fliers can be made more dramatic with full color printing. Also, RPCS, PCL 5c and Adobe PostScript 3 printer languages are supported for a variety of color print situations. ❖ ❖ ❖ ❖ High Performance with Fast Printing Speed The machine prints in full color at 10 ppm (pages per minute) and in mono- chrome at 36 ppm, which is faster than major monochrome printers.
  • Page 14: Guide To The Printer

    Power Switch Use this switch to turn the power on and off. Control Panel Contains keys for printer control and a panel display that shows the printer sta- tus. ⇒ p.13 “Control Panel” Output Tray Output is stacked here with the print side down.
  • Page 15: Exterior: Rear View

    Parallel Port Use a parallel cable to connect the printer to the host computer. USB Port Use a USB cable to connect the printer to the host computer. Remove USB2.0 Interface Board when you install optional 1394 Interface Unit or 802.11b Intaerface Unit.
  • Page 16: Inside

    Getting Started Inside Fusing Unit Fuses the image on paper. When "Replace Fusing Unit" appears on the panel display, replace this unit. Fuser Oil Unit Attach to the fusing unit. When "Replace Fuser Oil Unit" appears on the panel display, replace this unit. Photoconductor Unit Includes a photoconductor belt that pro- duces images.
  • Page 17: Control Panel

    { { { { Form Feed} } } } Key When the printer is offline, press this key to print all the data left in the printer's in- put buffer. You can use this to force the printer to...
  • Page 18 Getting Started...
  • Page 19: Toner Cartridge

    Change the color mode setting to "Black and White" with the printer driver. ❒ If black toner runs out, printing is not possible until the black toner cartridge is replaced.
  • Page 20 Replacing Consumables and Maintenance Kit From the top, the toner cartridges are installed in the order of black, yellow, cyan, and magenta. C C C C Remove the toner cartridge for the color you want to replace. You can remove all four cartridges in the same way.
  • Page 21: Loading Toner

    The following message appears on the panel display. Please wait for a while. Loading Toner... Important ❒ Do not turn off the power switch when "Loading Toner..." appears on the panel display to avoid a printer malfunction. ZEST005J ZESH042J Toner Cartridge...
  • Page 22: Waste Toner Bottle 1 Type 5000

    ❖ ❖ ❖ ❖ Waste Toner Bottle 1 ❖ ❖ ❖ ❖ Maintenance Guide A A A A Turn off the printer power. B B B B Open the front cover slowly by pulling down from the two areas on the left and right.
  • Page 23 Push it in until it stops. Important ❒ Be sure to insert the waste toner bottle 1 firmly to avoid the toner from leaking inside the printer. H H H H Close the front cover slowly by pushing the two areas on the left and right.
  • Page 24: Waste Toner Bottle 2 Type 5000

    ❖ ❖ ❖ ❖ Waste Toner Bottle 2 ❖ ❖ ❖ ❖ Maintenance Guide A A A A Turn off the printer power. B B B B Open the front cover slowly by pulling down from the two areas on the left and right.
  • Page 25 Push it in until it stops. Important ❒ Be sure to insert the waste toner bottle 2 firmly to avoid the toner from leaking inside the printer. H H H H Close the front cover slowly by pushing the two areas on the left and right.
  • Page 26: Fuser Oil Type 5000

    • The fusing unit becomes very hot. When installing the new fus- ing unit, turn off the printer and wait about 30 minutes. After that, install the new fusing unit. Not waiting for the unit to cool down can result in a burn.
  • Page 27 C C C C Open the Bypass Tray. Note ❒ Remove the paper on the By- pass Tray to prevent them from falling. D D D D If the Duplex Unit is installed, open it by pushing the catch up- wards.
  • Page 28 C Remove the fitting. ZESH404J Important ❒ Be sure to remove the seals to avoid a printer malfunction. ❒ Be sure to remove the seal A first, and then remove the seal B to avoid an oil leak. ❒ Be sure to put the fuser oil unit in a stable and level place to avoid an oil leak.
  • Page 29 Holding the handle, insert the fusing unit slowly until it stops. Important ❒ Do not press the fusing unit forcefully into the printer, as it may cause a printer malfunc- tion. O O O O Fasten the green screw tightly us- ing a coin (A A A A ).
  • Page 30 Replacing Consumables and Maintenance Kit Q Q Q Q If the Duplex Unit is installed, close it. R R R R Close the Bypass Tray. S S S S Close the front cover slowly by pushing the two areas on the left and right.
  • Page 31: Fuser Oil Unit

    C Press { { { { U U U U } } } } or { { { { T T T T } } } } to show "Maint. Reset" on the panel display, and then press { { { { Enter #} } } } .
  • Page 32: Development Unit Type 5000 Black/Color

    A A A A Turn off the printer power. B B B B Open the left cover of the printer by pulling the fasteners (A A A A → → → → B B B B ). Note ❒ The two round fasteners cannot be detached.
  • Page 33 From the top, the development units are installed in the order of black, yellow, cyan, and magenta. C C C C Detach the connectors from the development units from the top to the bottom by pressing the sides of the connectors. Note ❒...
  • Page 34 (A A A A ) to the top (D D D D ) until they click into place. Important ❒ Be sure that all four connectors ZESH412J are connected to the develop- ment units. Turning on the power without all four connec- tors connected to the units may cause a printer malfunction. ZESH650J ZESH046J...
  • Page 35: Printing The Test Page

    J J J J Close the left cover of the printer by pushing the fasteners (B B B B ) while holding the cover (A A A A ). K K K K Turn on the power switch. "Please Wait" appears on the panel display, and then initial adjust- ments begin.
  • Page 36 Unit(s) by the following pro- cedure. F F F F Open the left cover of the printer by pulling the fasteners (A A A A → → → → B B B B ). Note ❒ The two round fasteners cannot be detached.
  • Page 37 H H H H Pull out the development unit partially (approximately 30mm A A A A ) by lifting it first as shown in the illustration. The illustration shows how to pull out the black development unit. The procedure is the same for all four colors.
  • Page 38: Fusing Unit Type 5000/Friction Pad/Paper Feed Roller

    • The fusing unit becomes very hot. When installing the new fus- ing unit, turn off the printer and wait about 30 minutes. After that, install the new fusing unit. Not waiting for the unit to cool down can result in a burn.
  • Page 39: Replacing The Friction Pad And The Paper Feed Roller (For Tray 1)

    Replacing the friction pad and the paper feed roller (for Tray 1) A A A A Turn off the printer power. Important ❒ To prevent a burn, be sure to wait about 30 minutes after the power is turned off until the fusing unit cools down before touching the fusing unit.
  • Page 40 Replacing Consumables and Maintenance Kit F F F F Press the bar to the position shown in the illustration. G G G G Remove the friction pad by hold- ing its sides. H H H H Set the new friction pad by insert- ing its projection to the hole until it clicks.
  • Page 41: Replacing The Fusing Unit

    In the next step, replace the fusing unit. Replacing the Fusing Unit Important ❒ Confirm that the printer power is off. To prevent a burn, be sure to wait about 30 minutes after the power is turned off until the fusing unit cools down before touching the fusing unit.
  • Page 42 Replacing Consumables and Maintenance Kit The fusing unit is installed as shown in the illustration. E E E E Release the green screw that is fastening the fusing unit. Note ❒ Use a coin (A) to release the screw. ❒ The screw cannot be detached. F F F F Put on the supplied gloves.
  • Page 43 J J J J Remove the fuser oil unit from the removed fusing unit, and then set it on the new fusing unit. A Hold the green part in the cen- ter of the fuser oil unit, and then remove it from the fusing unit by lifting it in the direc- tions shown (A A A A →...
  • Page 44 Holding the handle, insert the fusing unit slowly until it stops. Important ❒ Do not press the fusing unit forcefully into the printer, as it may cause a printer malfunc- tion. O O O O Fasten the green screw tightly us- ing a coin (A A A A ).
  • Page 45: Fusing Unit

    T T T T Turn on the power switch. U U U U Make a setting from the control panel. When Two Messages Appear on the Panel Display A When the following messages appear on the panel display, follow the steps in the instruc- tion manual that is provided with the fusing unit.
  • Page 46: Printer Maintenance Kit Type 3800H (Paper Feed Rollers For The Optional Paper Feed Unit)

    Replacing Consumables and Maintenance Kit Printer Maintenance Kit Type 3800H (paper feed rollers for the optional Paper Feed Unit) R CAUTION: • The inside of the machine be- comes very hot. Do not touch the parts with a label indicating "v"...
  • Page 47 Printer Maintenance Kit Type 3800H (paper feed rollers for the optional Paper Feed Unit) C C C C Remove the paper feed roller (A) by pulling it out (B B B B ) while push- ing its stopper outwards (A A A A ).
  • Page 48: Photo Conductor Unit Type 5000/Dustproof Filters

    Replacing Consumables and Maintenance Kit Photo Conductor Unit Type 5000/Dustproof Filters R WARNING: • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site.
  • Page 49: Replacing The Dustproof Filters

    Replacing the dustproof filters Note ❒ The dustproof filters (A) and (B) are attached to the back of the printer as shown in the illustration. A A A A Turn off the printer power. B B B B Take out the new dustproof fil- ters (A) and (B) from the package.
  • Page 50: Replacing The Photoconductor Unit

    Replacing Consumables and Maintenance Kit D Set the dustproof filter cover that you removed in step A A A A . In- sert the projections in the holes (A A A A ), and then push down- wards (B B B B ). D D D D Replace the dustproof filter (B).
  • Page 51 Note ❒ Remove the paper on the By- pass Tray to prevent them from falling. C C C C If the Duplex Unit is installed, open the unit by pushing the catch upwards. Note ❒ Remove the paper on the By- pass Tray to prevent them from falling.
  • Page 52 Replacing Consumables and Maintenance Kit F F F F Take out the screwdriver that came with the photoconductor unit. G G G G Remove the three screws indicat- ed in green (U U U U ) using the screw- driver. Note ❒...
  • Page 53 J J J J By holding the beige handle of the photoconductor unit, hold the green handle on the top of the unit as shown in the illustration, and then pull the unit slowly un- til it stops. Note ❒ Do not touch any areas other than the handles.
  • Page 54 Replacing Consumables and Maintenance Kit M M M M Hold the new photoconductor unit with both hands as shown in the illustration. N N N N Place the photoconductor unit slowly on the rail. O O O O Set the photoconductor unit by placing it on the guide with a la- bel (| | | | ).
  • Page 55 Important ❒ Do not push the photoconduc- tor unit forcefully as it may damage the interior of the print- er and cause a malfunction. S S S S Lock the photoconductor unit in the positions indicated in green (U U U U ) by fastening the three screws that you removed in step Note ❒...
  • Page 56 Y Y Y Y Turn on the power switch. The following message appears on the panel display. The printer starts calibration. Please wait until it stops. Calibrating... Important ❒ Do not turn off the power switch while calibration to avoid a printer malfunction.
  • Page 57: Cautions To Take When Cleaning

    ❒ To avoid deformation, discoloration, or cracking, do not use volatile chemi- cals, such as benzine and thinner, or spray insecticide on the printer. ❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth. Printer...
  • Page 58: Cleaning The Paper Feed Roller And The Friction Pad

    Cleaning and Adjusting the Printer Cleaning the Paper Feed Roller and the Friction Pad R CAUTION: • The inside of the machine be- comes very hot. Do not touch the parts with a label indicating "v" (means hot surface). Touching "v"...
  • Page 59: Cleaning The Paper Feed Rollers (For The Optional Paper Feed Unit)

    Cleaning the Paper Feed Rollers (for the Optional Paper Feed Unit) A A A A Turn off the printer power. B B B B Pull out the tray of the Paper Feed Unit slowly while lifting it up a little.
  • Page 60 Cleaning and Adjusting the Printer in the illustration. C C C C Wipe the rubber of the paper feed rollers with a well-wrung wet cloth. Note ❒ Wipe with turning the rollers to clean the whole rubber. Important ❒ Do not use alcohol or detergent.
  • Page 61: Cleaning The Registration Roller And The Guide Boards

    Open the right cover of the print- er by pushing up the handle. Important ❒ Do not touch the inside of the printer as it may cause an inju- E E E E Wipe the registration roller with a well-wrung wet cloth while turn- ing the roller.
  • Page 62 Cleaning and Adjusting the Printer F F F F Wipe the guide boards with a dry cloth. The guide boards are installed as shown in the illustration. G G G G Close the right cover of the print- Note ❒ Press "PUSH" to close the cover firmly.
  • Page 63: Cleaning The Dustproof Glass

    C C C C Slide the cleaning brush in and out slowly 8 to 10 times. Important ❒ Do not insert the brush roughly, or the printer might be dam- aged. D D D D ZESH400J Return the cleaning brush to its original position.
  • Page 64: Adjusting The Image Density

    Cleaning and Adjusting the Printer Adjusting the Image Density Adjust the image density when the print side of the page is shaded or the print image looks patchy. Important ❒ Extreme settings may create out- put that appears dirty. ❒ Image density settings should be made from the application or the printer driver whenever possible.
  • Page 65: Adjusting The Tray Registration

    Prt. Test Sheet: Tray 1 Escape The test sheet is printed shortly, Enter and then the printer returns to the previous menu. E E E E Confirm the position of the image on the test sheet, and then adjust ZDJS001N the registration value.
  • Page 66 Cleaning and Adjusting the Printer A Press { { { { Escape} } } } . B Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the "Adjustment", and then press...
  • Page 67: Cleaning And Adjusting The Internal Devices

    Cleaning and Adjusting the Internal Devices Clean and adjust the internal devices of the printer in relation to the process controller. A A A A Press { { { { Menu} } } } . On Line Menu Job Reset...
  • Page 68 Cleaning and Adjusting the Printer...
  • Page 69: Appendix

    A4/letter 5% test chart The average number of printable pages expected from the toner cartridges that come with the printer are as follows: • Black toner cartridge : about 4,500 pages (A4/Letter 5% test chart) • Cyan, magenta and yellow toner cartridges : about 3,000 pages for each car- tridge (A4/Letter 5% test chart).
  • Page 70 : When continuously printing a 5% chart on A4/letter K Toner cartridges that are set in the development unit contain the same amount of toner as the toner cartridges that come with the printer. Average printable number of pages 50,000...
  • Page 71 : When continuously printing a 5% chart on A4/letter K in color Name Printer Maintenance Kit Type 3800H (paper feed rollers for the optional Pa- per Feed Unit) : The actual printable number of pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
  • Page 72: Moving And Transporting The Printer

    ❒ Repack the printer in its original packing materials for transporting. Important ❒ Be sure to disconnect all cables from the printer before transporting it. ❒ The printer is a precision piece of machinery. Take care to avoid damage dur- ing shipment.
  • Page 73: Moving The Printer

    Remove the three screws that are fastening the printer and the Finisher. Press the two levers shown in the illustration to release the lock. Hold the Finisher with both hands, and then slowly pull it out of the printer. Moving and Transporting the Printer...
  • Page 74 ❒ Pull out the handles all the way until they stop. E E E E Lift the printer with two people by holding the handles, and then move it horizontally to the place where you want to install it. ZESP313J...
  • Page 75 ❒ Be sure to move the printer horizontally. To prevent toner from scattering, move the printer slowly. ❒ If the optional Paper Feed Unit is installed, remove it from the printer, and then move them separately. Moving and Transporting the Printer B B B B , reinstall them.
  • Page 76: Index

    Cleaning the Paper Feed Roller and the Friction Pad , 54 Cleaning the Registration Roller and the Guide Boards , 57 Clearing and Adjusting the Printer , 53 Consumables , 65 Controller Board , 11 Control Panel , 10 , 13...
  • Page 77 Photo Conductor Unit , 44 Photoconductor Unit , 12 Power Indicator , 13 Power Port , 11 Power Switch , 10 Printer Maintenance Kit , 42 Replacing Consumables and Maintenance Kit , 15 Right Cover , 10 Staples , 65...
  • Page 78 MEMO USA G071...
  • Page 79 Network interface cable with ferrite core must be used for RF interference suppression. Declaration of Conformity Product Name: Laser Printer Model Number: CL5000/CLP1036/C7010 Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with part 15 of FCC Rules.
  • Page 80 UE USA G071-7518A...

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