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User Guide
SUMMARY
This guide provides information about components, power management, security, backing up, and more.

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Summary of Contents for HP Elite c640 G3 Chromebook Enterprise

  • Page 1 User Guide SUMMARY This guide provides information about components, power management, security, backing up, and more.
  • Page 2 Windows is either a registered trademark or bound by the terms of the HP End User License trademark of Microsoft Corporation in the Agreement (EULA). If you do not accept these United States and/or countries.
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4: Table Of Contents

    Backing up ..................................16 Resetting..................................16 Recovering ..................................16 Installing the Chromebook Recovery Utility ......................17 Creating recovery media............................17 Recovering the Chrome operating system......................17 Setting up your computer after a reset or recovery .......................18 Erasing and reformatting the recovery media........................18 6  More HP resources ................................19...
  • Page 5 7  Specifications ..................................20 Input power..................................20 Operating environment ..............................21 8  Electrostatic discharge ................................23 9  Accessibility..................................24 HP and accessibility .................................24 Finding the technology tools you need........................24 The HP commitment..............................24 International Association of Accessibility Professionals (IAAP) ................25 Finding the best assistive technology........................25 Assessing your needs ............................25 Accessibility for HP products...........................25...
  • Page 6: 1  Components

    Components Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right Use the illustration and table to identify the components on the right side of the computer. Table 1-1 Right-side components and their descriptions Component Description...
  • Page 7: Left

    Left Use the illustration and table to identify the components on the left side of the computer. Table 1-2 Left-side components and their descriptions Component Description HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed High Definition Multimedia Interface (HDMI) device.
  • Page 8: Display

    Display Use the illustration and table to identify the components on the display. Table 1-3 Display components and their descriptions Component Description WWAN antennas* (select products only Send and receive wireless signals to communicate with wireless wide area networks (WWANs). WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
  • Page 9: Keyboard Area

    Keyboard area Keyboards can vary by language. Touchpad The touchpad settings and components are described here. Table 1-4 Touchpad component and description Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using touchpad and touch screen gestures on page...
  • Page 10: Special Keys

    Table 1-5 Power key and fingerprint reader and their descriptions Component Description Power key When the computer is off, press the key briefly to turn on ● the computer. When the computer is on, press and hold the key for 10 ●...
  • Page 11: Action Keys

    Table 1-6 Special keys and their descriptions Component Description Activates certain computer functions when pressed in combination with other keys, such as or shift. Search key Action keys Execute frequently used system functions. Action keys Action keys perform specific functions and vary by computer. To determine which keys are on your computer, look at the icons on your keyboard and match them to the descriptions in this table.
  • Page 12: Bottom

    Brightness up Increases the screen brightness incrementally as long as you hold down the key. Enable HP SureView Reflect Enables HP SureView Reflect privacy screen. Keyboard backlight Turns the backlight off or on. Microphone mute Mutes the microphone.
  • Page 13: Labels

    Table 1-8 Bottom components and their descriptions Components Description Speakers Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Labels The labels affixed to the computer provide information you might need when you troubleshoot system problems or travel internationally with the computer.
  • Page 14 Table 1-9 Service label components Component Serial number Product ID HP product name Table 1-10 Service label components Component HP product name Product ID Serial number Warranty period Table 1-11 Service label components Component HP product name Warranty period Product ID...
  • Page 15 Table 1-11 Service label components (continued) Component Serial number Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Chapter 1  Components...
  • Page 16: 2  Navigating The Screen

    Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more methods. Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Using touchpad and touch screen gestures The touchpad helps you navigate the computer screen and control the pointer using simple touch gestures.
  • Page 17: One-Finger Scrolling (Touch Screen Only)

    To scroll between open tabs in Chrome, slide three fingers left or right on the touchpad zone. ● One-finger scrolling (touch screen only) Scrolling to the left or the right with one finger moves back and forth through web browser history. Place one finger on the touch screen, and then drag it across the touch screen in a left or right motion.
  • Page 18: Two-Finger Pinch Zoom (Touch Screen Only)

    Two-finger pinch zoom (touch screen only) Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touch screen and then moving your fingers apart. ●...
  • Page 19: 3  Power And Battery

    Power and battery Your computer can operate on either battery power or external power. When the computer is running on battery power and an external power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Factory-sealed battery You cannot easily replace the battery in this product.
  • Page 20: 4  Printing

    Printing from Google Chrome For an alternate method to print from Google Chrome, use the HP Print for Chrome app. You can install the HP Print for Chrome app from the Chrome Web Store. For more information, see the HP website.
  • Page 21: 5  Backing Up, Resetting, And Recovering

    Backing up, resetting, and recovering This chapter provides information about the standard procedures of backing up your personal data, resetting your computer to original factory conditions, and recovering your operating system with the Chromebook Recovery Utility. Backing up You can back up your data to an optional USB flash drive or SD memory card or through Google Drive™. For detailed information about creating a backup, go to http://www.support.google.com.
  • Page 22: Installing The Chromebook Recovery Utility

    IMPORTANT: Recovery permanently erases everything on your computer hard drive, including your downloaded files. If possible, back up your files before you recover your computer. NOTE: For more information about performing a system recovery on your computer, go to http://www.support.google.com. Before you begin the recovery process, you need the following prerequisites: A USB flash drive or SD memory card with a capacity of 4 GB or greater.
  • Page 23: Setting Up Your Computer After A Reset Or Recovery

    Disconnect any external devices connected to your computer, plug in the power cord, and then turn on the computer. To enter recovery mode, press and hold esc+f3, and then press the power button. When the “Chrome OS is missing or damaged” screen appears, insert the recovery media into your computer. The recovery process begins immediately.
  • Page 24: 6  More Hp Resources

    Go to http://www.hp.com/go/orderdocuments. *You can find your HP Limited Warranty located with the user guides for your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.
  • Page 25: 7  Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within one or more of the following specifications. The voltage and current for your computer is located on the regulatory label.
  • Page 26: Operating Environment

    Table 7-1 DC power specifications Input Power Rating Operating voltage and current 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 2.5 A / 15 V dc @2 A – 30 W USB-C®...
  • Page 27 Table 7-2 Operating environment specifications (continued) Factor Metric U.S. Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating –15 m to 3,048 m –50 ft to 10,000 ft Nonoperating –15 m to 12,192 m –50 ft to 40,000 ft...
  • Page 28: 8  Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 29: 9  Accessibility

    HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
  • Page 30: International Association Of Accessibility Professionals (Iaap)

    These links provide information about accessibility features and assistive technology, if applicable and available in your country or region, that are included in various HP products. These resources will help you select the specific assistive technology features and products most appropriate for your situation.
  • Page 31: Standards And Legislation

    Additional links to external partners and suppliers that may provide additional assistance: Microsoft Accessibility information (Windows and Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) ● Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities.
  • Page 32: Legislation And Regulations

    NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
  • Page 33: Other Disability Resources

    HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility of ●...
  • Page 34: Index

    Keyboard backlight 7 identifying 2 Microphone mute 7 electrostatic discharge 23 mute speaker action key 7 mute speaker 7 Enable HP SureView Reflect key 7 reload 6 esc key, identifying 5 screenshot 7 operating environment 21 screenshot action key 7...
  • Page 35 scrolling touch screen gesture 12 wireless certification label 8 scrolling touchpad gesture 11 WLAN device 8 Search key, identifying 5 WLAN label 8 Section 508 accessibility WWAN antennas, identifying 3 standards 26 security cable slot, identifying 1 serial number, computer 8 service labels, locating 8 SIM card tray, identifying 1 slots...

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