Related Manuals for HP 340 G5
Summary of Contents for HP 340 G5
- Page 1 Maintenance and Service Guide HP 340 G5 Notebook PC HP 348 G5 Notebook PC IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 HP Inc. bound by the terms of the HP End User License Not all features are available in all editions or under license. Intel and Core are trademarks or Agreement (EULA).
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
-
Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 Components ..............................5 Right ..................................5 Left ..................................6 Display ..................................7 Keyboard area ................................ 8 Touchpad ............................. 8 Touchpad settings ......................8 Lights ..............................9 Button, vent, and speakers ....................... 10 Special keys ............................ - Page 6 Backing up information and creating recovery media ..................61 Using Windows tools ......................... 61 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..61 Restoring and recovery ............................62 Restoring, resetting, and refreshing using Windows tools .............. 62...
- Page 7 Using HP PC Hardware Diagnostics UEFI ......................64 Starting HP PC Hardware Diagnostics UEFI ..................65 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........65 Downloading the latest HP PC Hardware Diagnostics UEFI version ......65 Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) .....................
- Page 8 Index ................................89 viii...
-
Page 9: Product Description
Product description Category Description Product Name HP 340 G5 Notebook PC HP 348 G5 Notebook PC Processor 8th-generation Intel® Core™ processors i7-8565U 1.80-GHz (SC turbo up to 4.60 GHz) quad-core processor (8.0 MB L3 cache, 2400 MHz FSB, 15 W;... - Page 10 Intel Optane 16 GB memory cache (not available in models with SSD primary storage) Camera HP TrueVision HD Camera – indicator LED, USB 2.0, HD BSI sensor, f2.0, WDR (select models only) 720p by 30 frames per second Dual array microphone...
- Page 11 Category Description Keyboard/pointing Keyboard devices Full-size, spill-resistant, textured, island-style keyboard No numeric keypad Touchpad Multitouch gestures enabled Taps enabled by default Power requirements Battery 3-cell, 41 Wh, prismatic/polymer, long-life Supports battery fast charge, 90 mins/90% charge or 45 mins/50% charge AC adapter, standard barrel 65 W Smart, nPFC, right angle, 4.5 mm (models with discrete graphics) 65 W Smart, nPFC, 4.5 mm, EM (only for Asia, People’s Republic of China, and India)
- Page 12 Category Description Windows 10 Pro 64 Chinese Market Windows 10 Pro 64 StF MSNA Plus Windows 10 Pro 64 StF MSNA Standard Windows 10 Pro 64 StF MSNA Stragetic Restore media SSRD (System Recovery Disc) Web-only support Windows 10 Enterprise Tested and documented Windows 10 Enterprise 64 LTSC 1809 Serviceability...
-
Page 13: Components
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and then select HP ▲ Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 14: Left
Table 2-1 Right-side components and their descriptions (continued) Component Description Blinking amber: The battery has reached a low battery level. When the battery has ● reached a critical battery level, the battery light begins blinking rapidly. Off: The battery is not charging. ●... -
Page 15: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Display... -
Page 16: Keyboard Area
Keyboard area Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Choose a setting. To turn on the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Using an external mouse, click the Touchpad button. -
Page 17: Lights
Lights Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light On: Computer sound is off. ● Off: Computer sound is on. ● Keyboard area... -
Page 18: Button, Vent, And Speakers
Button, vent, and speakers Table 2-6 Button, vent, and speakers and their descriptions Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to initiate ●... -
Page 19: Special Keys
Special keys Table 2-7 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys. Windows key Opens the Start menu. -
Page 20: Bottom
Bottom Table 2-8 Bottom components and their descriptions Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 Components... -
Page 21: Labels
Locate this information before you contact support. Table 2-9 Service label components Component HP product name Product ID Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. - Page 22 Chapter 2 Components...
-
Page 23: Illustrated Parts Catalog
Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components... - Page 24 Table 3-1 Computer major components and their descriptions Item Component Spare part number Display assembly NOTE: Displays are only spared at the subcomponent level. For display assembly spare part information, see Display assembly subcomponents on page Hinge cover Stone silver L58454-001 Pike silver L58455-001...
- Page 25 Table 3-1 Computer major components and their descriptions (continued) Item Component Spare part number (15) Speakers L24489-001 (16) System board hook L23206-001 (17) System board (includes replacement thermal materials) All system boards use the following part numbers: xxxxxx-001: non-Windows operating system xxxxxx-601: Windows operating system For use in models with discrete graphics: Intel Core i7-8565U processor and 2 GB of dedicated video memory...
-
Page 26: Display Assembly Subcomponents
Display assembly subcomponents Table 3-2 Display components and their descriptions Item Component Spare part number Hinge cover Stone silver L58454-001 Pike silver L58455-001 Display bezel For use in models with a webcam L56981-001 For use in models without a webcam L56980-001 Raw display panel FHD, UWVA... -
Page 27: Miscellaneous Parts
Table 3-3 Miscellaneous parts and their descriptions Component Spare part number Adhesive tape kit L24491-001 HP Smart AC adapter 45 W, RC 4.5 mm, NPFC, non-slim 741727-001 65 W, NPFC, S-3P 4.5 mm 710412-001 65 W, NPFC, RC 4.5 mm, EM 913691-850 Power cord (3-pin, black, 1.0-m) for use in:... - Page 28 Table 3-3 Miscellaneous parts and their descriptions (continued) Component Spare part number For use in the United Kingdom and Singapore L19373-002 Screw Kit L58135-001 Chapter 3 Illustrated parts catalog...
-
Page 29: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Non-marking, non-conductive prying tool ● Magnetic Phillips P1 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 30: Drive Handling
Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 31: Generating Static Electricity
IMPORTANT: To prevent damage to the device when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. -
Page 32: Personal Grounding Methods And Equipment
● Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. ● Recommended materials and equipment HP recommends the following materials and equipment to prevent static electricity: ● Antistatic tape Antistatic smocks, aprons, or sleeve protectors ●... -
Page 33: Packaging And Transporting Guidelines
Field service kits ● ● Static awareness labels ● Wrist straps and footwear straps providing 1 MΩ ± 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes Opaque shielding bags ● Transparent metallized shielding bags ●... - Page 34 Chapter 4 Removal and replacement procedures preliminary requirements...
-
Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts
Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures... - Page 36 Pull up the rubber feet lightly and quickly. To install the rubber feet, refit them on the adhesive backing. NOTE: The bottoms of the computer feet are ribbed. These ribs are designed to fit only one way in the grooves that are in the enclosure. Make sure the feet are positioned in those grooves when reinstalling the feet.
-
Page 37: Bottom Cover
Bottom cover Table 5-2 Bottom cover descriptions and part numbers Description Spare part number Bottom cover, pike silver L56976-001 Bottom cover, stone silver L56977-001 Before removing the bottom cover, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). - Page 38 Use a thin plastic tool (1) to release the back cover. Work your way around prying to disengage the bottom cover from the computer, and then remove the cover (2). Reverse this procedure to install the bottom cover. Chapter 5 Removal and replacement procedures for authorized service provider parts...
-
Page 39: Battery
Battery Table 5-3 Battery and system board hook descriptions and part numbers Description Spare part number Battery L11119-855 System board hook L23206-001 Before removing the battery and system board hook, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). -
Page 40: Hard Drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive cover. Table 5-4 Hard drive descriptions and part numbers Description Spare part number Hard drive, 1 TB, 5400 rpm, 7 mm 762990-005 Hard drive, 500 GB, 7200 rpm, 7 mm 703267-005 Hard drive cable L23187-001... - Page 41 Pull the connector away from the hard drive (3). Reverse this procedure to reassemble and install the hard drive. Component replacement procedures...
-
Page 42: Wlan Module
WLAN module Table 5-5 WLAN module descriptions and part numbers Description Spare part number Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) L17365-005 Realtek RTL8723DE 802.11bgn 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter L21480-005 Intel Dual Band Wireless-AC 9461 802.11ac 1 ×... - Page 43 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
-
Page 44: Memory Module
Memory module Table 5-6 Memory module descriptions and part numbers Description Spare part number 4 GB memory module (SODIMM) L10598-855 8 GB memory module (SODIMM) 937236-855 16 GB memory module (SODIMM) 937438-855 Before removing a memory module, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). -
Page 45: Solid-State Drive
Solid-state drive Table 5-7 Solid-state drive descriptions and part numbers Description Spare part number Solid-state drive, 512 GB, PCIe L25984-001 Solid-state drive, 256 GB, PCIe L25983-001 Solid-state drive, 256 GB, SATA-3 L56986-001 Solid-state drive, 128 GB, SATA-3 L25981-001 Optane memory module, 16 GB L34406-001 Solid-state drive bracket L24488-001... -
Page 46: Speakers
Speakers Table 5-8 Speaker description and part number Description Spare part number Speakers (includes left and right speakers and cable) 926558-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the rubber feet (see Computer feet on page 27). -
Page 47: Power Connector
Power connector Table 5-9 Power connector description and part number Description Spare part number Power connector L23188-001 Before removing the power connector cable, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the rubber feet (see Computer feet on page 27). -
Page 48: Touchpad Click Board
Touchpad click board Table 5-10 Touchpad click board and cables descriptions and part numbers Description Spare part number Touchpad click board L24486-001 Touchpad board cable L23184-001 Touchpad click board cable L24485-001 Before removing the touchpad click board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). -
Page 49: Touchpad
Touchpad Table 5-11 Touchpad description and part number Description Spare part number Touchpad L24484-001 Before removing the touchpad, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the rubber feet (see Computer feet on page 27). -
Page 50: Usb Board
USB board Table 5-12 USB board and cable descriptions and part numbers Description Spare part number USB board L24483-001 USB board cable L23186-001 Before removing the USB board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). -
Page 51: Fan
Table 5-13 Fan and fan insert descriptions and part numbers Description Spare part number L23189-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the rubber feet (see Computer feet on page 27). -
Page 52: System Board
System board NOTE: The system board spare part kit includes replacement thermal materials. Table 5-14 System board descriptions and part numbers Description Spare part number System board (includes replacement thermal materials): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows operating system For use in models with discrete graphics: ●... - Page 53 (3) Fan cable (4) Touchpad button board cable (5) Keyboard cable (6) Backlight cable (7) Hard drive cable (8) Speaker cable (9) Power connector cable (10) Display cable Remove the three silver Phillips M2.0 × 2.0 screws (1) that secure the system board to the computer. Remove the black Phillips broadhead M2.0 ×...
-
Page 54: Heat Sink Assembly
Heat sink assembly NOTE: The heat sink assembly spare part kit includes replacement thermal materials. Table 5-15 Heat sink descriptions and part numbers Description Spare part number Heat sink assembly, discrete (includes replacement thermal materials) L23192-001 Heat sink assembly, UMA (includes replacement thermal materials) L23191-001 Before removing the heat sink assembly, follow these steps: Prepare the computer for disassembly... - Page 55 Remove the heat sink (2) from the system board. NOTE: Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, processor, and system board spare part kits.
- Page 56 UMA graphics: Thermal paste is used on the heat sink (2) and associated system board component (1). ● Reverse this procedure to reassemble and install the heat sink assembly. Chapter 5 Removal and replacement procedures for authorized service provider parts...
-
Page 57: Display Assembly
Display assembly Before removing the display assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the rubber feet (see Computer feet on page 27). Remove the bottom cover (see Bottom cover on page 29). - Page 58 Rotate the hinges upward to an angle (3), and then remove the display (4). If it is necessary to replace any of the display assembly subcomponents: Lift the hinge cap to remove it from display. The hinge cap is available as spare part numbers L58455-001 for pike silver models and L58454-001 for stone silver models.
- Page 59 Flex the inside of the top edge (1), left and right sides (2), and the inside of the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4). The display bezel is available as spare part numbers L56980-001 for models without a webcam and L56981-001 for models with a webcam.
- Page 60 Disconnect the cable (2) from the module. The webcam module is available as spare part number L56987-001. The microphone module is available as spare part number L56984-001. To remove the display panel: Use a tweezer to grasp the adhesive tape (1) near the bottom corners of the display panel. Pull the tape out from under the right (2) and left (3) corners of the display panel until it is completely removed.
- Page 61 Rotate the display panel onto the keyboard (1) to gain access to the display cable connection on the back of the panel. On the back of the display panel, release the adhesive strip that secures the display panel cable to the display panel, and then disconnect the cable (2).
- Page 62 Remove the three Phillips M2.5 × 2.5 screws (1) from the bottom of each hinge. Remove the display hinges from the enclosure (2). The display hinges are available as spare part number L24470-001. To remove the display/webcam cable, lift the tape from atop the connector on the webcam module (1), and then disconnect the cable from the webcam module (2).
- Page 63 To remove the wireless antennas and cables, release the wireless antenna cables from the clips (1) built into the side of the display enclosure, and then peel the antennas of the display enclosure (2) to remove the antennas and cables. NOTE: Number of antennas and transceivers may vary.
-
Page 64: Top Cover/Keyboard
Top cover/keyboard The top cover/keyboard spare part remains after all other spare parts have been removed. The top cover/keyboard spare part kit includes the keyboard, keyboard cable and the keyboard backlight cable. In this section, the first table provides the main spare part number for the keyboard. The second table provides the country codes. -
Page 65: Computer Setup (Bios), Tpm, And Hp Sure Start
Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. ▲ Navigating and selecting in Computer Setup ●... -
Page 66: Updating The Bios
Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar. -
Page 67: Changing The Boot Order Using The F9 Prompt
For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities. -
Page 68: Using Hp Sure Start (Select Products Only)
If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users. -
Page 69: Backing Up, Restoring, And Recovering
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To download the tool: Go to the Microsoft Store and search for HP Cloud Recovery. -
Page 70: Restoring And Recovery
HP Recovery media is used to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see... -
Page 71: Using Hp Pc Hardware Diagnostics
The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see... -
Page 72: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version
If your PC will not boot into Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. -
Page 73: Starting Hp Pc Hardware Diagnostics Uefi
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations: HP PC Hardware Diagnostics UEFI is not included in the preinstall image. -
Page 74: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)
Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags. - Page 75 Display status information about the diagnostics run previously. ● To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Select Advanced, and then select Settings.
- Page 76 Chapter 8 Using HP PC Hardware Diagnostics...
-
Page 77: Specifications
Specifications Computer specifications Table 9-1 Computer specifications Metric U.S. Dimensions Depth 324.0 mm 12.76 in Width 225.9 mm 8.9 in Height (rear) 19.9 mm 0.78 in Weight 1480 g 3.26 lb Input power Operating voltage and current 19.5 V dc @ 2.31 A – 45 W 19.5 V dc @ 3.33 A –... -
Page 78: 35.6 Cm (14.0 In) Display Specifications
35.6 cm (14.0 in) display specifications Table 9-2 Display specifications Metric U.S. Active diagonal size 35.6 cm 14.0 n Thickness 3.0 mm 0.118 inch 3.0 mm 3.0 mm 3.0 mm Resolution 1920 × 1080 (FHD panel) 1366 × 768 (HD panel) Surface treatment Anti glare Brightness... -
Page 79: Hard Drive Specifications
Hard drive specifications Table 9-3 Hard drive specifications 1-TB* 500-GB* Dimensions Height 7.2 mm or 9.5 mm 7.2 mm Length 100.4 mm 100.6 mm Width 69.9 mm 70.1 mm Weight 115.0 g 92.0 g Interface type SATA SATA Transfer rate Synchronous (maximum) 300 MB/sec 300 MB/sec... -
Page 80: Pcie Solid-State Drive Specifications
PCIe solid-state drive specifications 256-GB* 512-GB* Dimensions Height 1 mm 1 mm Length 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm Weight < 10 g < 10 g Interface type ATA-7 ATA-7 Transfer rate Sequential Read Up to 2150 MB/s Up to 2150 MB/s Random Read Up to 300,000 IOPs... -
Page 81: Sata Solid-State Drive Specifications
SATA solid-state drive specifications Table 9-4 Solid-state drive specifications 128-GB* 256-GB* Dimensions Height 1 mm 1 mm Length 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm Weight < 10 g < 10 g Interface type SATA-3 (6 Gbps) SATA-3 (6 Gbps) Transfer rate Sequential Read Up to 520 MB/s... - Page 82 Chapter 9 Specifications...
-
Page 83: 10 Power Cord Set Requirements
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 84: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Table 10-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands... - Page 85 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
- Page 86 Chapter 10 Power cord set requirements...
-
Page 87: 11 Statement Of Memory Volatility
Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP, assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system. - Page 88 If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu. Select Hard Drive Utilities, select DriveLock, then uncheck the checkbox for DriveLock password on restart. Select OK to proceed. Select the Main menu, and then select Reset BIOS Security to factory default.
-
Page 89: Nonvolatile Memory Usage
HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select... - Page 90 A utility must be used for Computer Setup (BIOS) or a writing data to this custom utility. memory and is available on the HP website; go to http://www.hp.com/ support. Select Find your product, and then follow the on-screen instructions.
- Page 91 Fingerprint reader 512 KB flash Stores Fingerprint reader memory is Only a digitally signed (select products fingerprint programmed by user application can make the only) templates. enrollment in HP call to write to the flash. ProtectTools Security Manager. Nonvolatile memory usage...
-
Page 92: Questions And Answers
HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS. -
Page 93: Using Hp Sure Start (Select Models Only)
BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users. - Page 94 Chapter 11 Statement of memory volatility...
-
Page 95: 12 Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. - Page 96 Chapter 12 Recycling...
- Page 97 Index chipset, product description 1 esc key, identifying 11 AC adapter 19 components Adhesive tape kit 19 bottom 12 antennas display 7 illustrated 17 illustrated 19 keyboard area 8 removing 43 removing 55 left side 6 spare part number 43 audio-out (headphone)/audio-in right side 5 fan/heat sink assembly...
- Page 98 HP PC Hardware Diagnostics UEFI processor 1 downloading 65 M.2 solid-state drive product description starting 65 specifications 72 cache memory 2 using 64 memory camera 2 HP PC Hardware Diagnostics Windows illustrated 17 chipset 1 downloading 63 nonvolatile 79 display panel 1...
- Page 99 RJ-45 (network) lights, identifying wireless antennas top cover illustrated 19 illustrated 16 removing 55 top cover/keyboard 56 wireless certification label 13 Screw Kit 20 touchpad wireless networking security cable slot, identifying 6 removing 40, 41 product description 2 security, product description 3 settings 8 WLAN serial number, computer 13...
- Page 100 Index...