Updating Failure; Fw Update Tool Messages - Ricoh RMY-P1 Field Service Manual

5. Service Tables

Updating Failure

If the firmware update is not successful, the update process is suspended and an error message should
display on the FW Update Tool screen. The Alert LED (red) on the printer starts lighting. (The Ready LED
remains lit.) If this happens, DO NOT turn off the machine; you must execute the update procedure
again (unless the error message "Downloaded file is broken! Do NOT use print, scan, fax and copy
function at the same time." is displayed).
If power is turned off accidentally during a firmware update, the firmware will not be correctly updated,
and the machine may not start up normally. If the machine does not start up normally, the Main firmware
will need to be updated again.

FW Update Tool Messages

FW Update Tool Messages: Information
Message for USB update
Messages
USB Upload : End of data
USB Upload : FAIL
Can't open ROM file. Please
check ROM file.
118
Comment
Send F/W file to Printer
successfully.
(Transmission Time: <30 sec)
Cannot open USB printer driver
while F/W file is transmitted.
F/W file transmission cannot be
completed.
(Transmission will be canceled if
timeout.)
F/W file does not exist.
Action
Please reboot Printer after
panel shows reboot message.
Check USB cable connection.
Check whether the USB Print
Driver is available.
Check whether the printer is
available.
Check USB cable connection.
Check whether the USB Print
Driver is available.
Check whether the printer is
available.
Check the download file name
in setting.ini. "ImageFile="
Check that the download file
and f/w update tool are in the
same folder.