Page 1
Installation Instructions and Owner’s Manual PWS1 Series Water Softener Systems Franklin Water Treatment, LLC. 12630 US Highway 33 N Churubusco, IN 46723 Phone (260) 693-1972 Fax (260) 693-0602 PWS1 Instruction Manual 230512AF.docx...
Pre-installation Instructions Description of the softener The softener system includes a mineral tank (with gravel, distributor and softener resin), brine tank (with salt shelf, brine well, brine tank lid and safety brine valve), and a meter initiated electronic backwashing control valve with bypass and brine line.
General Installation Instructions GENERAL INSTALLATION & SERVICE WARNINGS The softener is not designed to support the weight of plumbing. Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be used on black "O" Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals.
Page 6
Detailed Installation Instructions STEP 1: Carefully remove all components from packaging. DO NOT DISCARD PACKAGING until all water softener components and fittings have been located. STEP 2: Using the integrated coupling nuts, attach the bypass valve to the inlet/outlet of the control valve and put handles in the bypass position (Figure 2) STEP 3: Place unit at desired installation position.
Page 7
Detailed Installation Instructions (continued) Connect one end of the 3/8” brine line to the control valve quick connect brine refill elbow STEP 7: (Figure 2, Page 5). Insert the other end of the brine line through the hole in the brine tank and into the quick connect fitting on the top of the safety brine valve (Figure 3).
Page 8
Detailed Installation Instructions (continued) With the bypass valve in the “Bypass” position (refer to Figure 4a, Page 8), press and hold the STEP 12: REGEN button until the motor starts. Then use the REGEN button to advance the control valve to the BACKWASH cycle to release pressure and purge air from the mineral tank. STEP 13: Refer to Figure 4, Page 8 for bypass valve operation.
Bypass Valve The bypass valve is used to isolate the control valve from the plumbing system's water pressure in order to perform control valve repairs or maintenance. The 1" full flow bypass valve incorporates four positions including a diagnostic position that allows a service technician to have pressure to test a system while providing untreated bypass water to the building.
Page 10
General Operation USER DISPLAYS When the system is operating, one of several displays may be shown. Pressing NEXT will alternate between the displays. One of the displays is the current time of day. The second display shows days to a regen/gallons remaining.
Page 11
Installer Settings A) SET THE TIME OF DAY 1. Press the “CLOCK” button a. The upper left of the display will show “TIME HOUR” b. The lower left of the display will show “SET” c. The hour and AM or PM will flash 2.
Page 12
4. Using the UP or DOWN (triangle pointing up or down) buttons, set the maximum number of days (default 14, recommended) the softener will go without initiating regeneration even if the unit still has capacity remaining based on water usage, hardness setting and capacity setting.
Control Valve Parts List REF # Part Number Description CV3002-A Drive Assembly (does not include circuit board or motor) CV3186-06 Power Cord with Transformer, 15 VDC CV3003 Meter and Cable Assembly CV3006 Bypass Valve, Less Fittings CV3998-01FA Front Cover, PXX1 Series CV3107-01 Drive Motor CV3578HP-...
Page 21
Installation Fitting Assemblies (cont.) 3/4" QUICK CONNECT Description Part # 3/4" QUICK CONNECT QFNCR4 (*2 required) SERVICE WRENCH - CV3193 Although no tools are necessary to assemble or disassemble the valve, the Service Wrench, (shown in various positions on the valve) is available to aid in assembly or disassembly.
Page 22
Troubleshooting PROBLEM CAUSES SOLUTIONS A) Brine line not fully inserted into fittings B) Brine line inserted into the brine tank overflow fitting 1) Tighten nuts at either end of brine line rather than 2) Verify brine line is installed correctly connected to the 3) Verify softener drain line is not connected safety brine valve...
Page 23
Troubleshooting (cont.) PROBLEM CAUSES SOLUTIONS A) Clock is not set 1) Reset softener clock (pages 9 & 10) Softener regenerates B) Power outage 2) Verify control valve programming (pages at wrong time of day C) Incorrect control 10 - 11) valve programming A) Unit is installed 1) Re-plumb unit with water supply entering...
Page 24
E) Defective PC board 5) Replace PC board if needed Troubleshooting (cont.) PROBLEM CAUSES SOLUTIONS A) Outlet is on a switch Display shows B) Power outage 1) Use an un-switched outlet incorrect time-of-day C) Control valve was 2) Reset time-of-day or time-of-day flashes reset 3) Replace circuit board if needed...
GENERAL CONDITIONS – Should a defect or malfunction occur, contact the dealer that you purchased the product from. If you are unable to contact the dealer, contact Franklin Water Treatment, LLC at (260)693-1972. We will require a full description of the problem, model number, date of purchase, and selling dealer’s business name and address.