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Troubleshooting
Related Manuals for Vaisala Indigo300
Summary of Contents for Vaisala Indigo300
- Page 1 M212849EN-A User Guide Transmitter for Vaisala Indigo-compatible probes Indigo300...
- Page 2 This product contains software developed disclosed to a third party without prior by Vaisala or third parties. Use of the written permission of the copyright holder. software is governed by license terms and Translated documents and translated...
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Page 3: Table Of Contents
About this document..................7 Version information..................7 Related manuals....................7 Documentation conventions................7 Trademarks......................8 Product overview.................... 9 Introduction to Indigo300 transmitter............9 2.1.1 Indigo300 basic features and options............ 9 Transmitter parts..................... 10 Transmitter display................... 11 2.3.1 Graph mode....................12 2.3.2 Device status mode..................12 Safety........................ 13 2.4.1... - Page 4 Indigo300 User Guide M212849EN-A Connecting to Indigo80 handheld indicator..........36 Selecting displayed parameters..............38 Selecting displayed units................39 Configuring analog outputs..............40 Configuring analog outputs with Insight PC software......40 6.1.1 Analog output configuration overview..........40 6.1.2 Analog output configuration example..........41 6.1.3 Clearing transmitter analog output configuration......42...
- Page 5 Figure 11 Mounting with DIN rail adapter..............20 Figure 12 Indigo300 transmitter base with screw terminals.........22 Figure 13 Indigo300 wiring options and cable diameters........24 Figure 14 Indigo300 grounding using external grounding terminal....27 Figure 15 Connecting probes to Indigo300 transmitter.........28 Figure 16 Example of installation in tight space............
- Page 6 Table 8 Indigo transmitter messages shown on display........59 Table 9 Indigo-compatible probes................62 Table 10 Indigo300 operating environment..............62 Table 11 Indigo300 inputs and outputs............... 62 Table 12 Indigo300 compliance..................63 Table 13 Indigo300 mechanical specifications............63 Table 14 Probe connection cables..................65 Table 15 Indigo300 spare parts and accessories............65...
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Page 7: About This Document
Chapter 1 – About this document 1. About this document 1.1 Version information This document provides instructions on installing, using and maintaining Vaisala Indigo300 Transmitter. Table 1 Document versions (English) Document code Date Description M212849EN-A May 2023 First version 1.2 Related manuals For the latest versions of these documents, see docs.vaisala.com. -
Page 8: Trademarks
Lists tools needed to perform the task. Indicates that you need to take some notes during the task. 1.4 Trademarks Vaisalaâ is a registered trademark of Vaisala Oyj. Indigo ™ is a trademark of Vaisala Oyj. Microsoftâ and Windowsâ are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. -
Page 9: Product Overview
• Power supply input 15 ... 30 V DC (24 V AC ±10 % 50/60Hz) • 3 pre-configured analog outputs (mA or V) • Service port on the front for connecting to Vaisala Insight PC software or Indigo80 handheld indicator... -
Page 10: Transmitter Parts
Indigo300 User Guide M212849EN-A 2.2 Transmitter parts Figure 2 Indigo300 transmitter parts Display Push button for transmitter display navigation LED status indicator. Lights up when the display is turned off. Locking wheel with a connector for probe or probe cable. Alternatively, this lead-through can be ordered with a fixed cable and M16×1.5 cable gland pre-installed. -
Page 11: Transmitter Display
Chapter 2 – Product overview 2.3 Transmitter display Figure 3 Indigo300 display, numerical mode Display view navigation icons Message field for notifications, warnings and errors Active connection to Insight PC software or Indigo80 handheld indicator You can configure the transmitter display to show 1 to 3 measurement parameters in numeric and graph format. -
Page 12: Graph Mode
Indigo300 User Guide M212849EN-A 2.3.1 Graph mode Figure 4 Indigo300 display, graph mode Graph time scale. Shows the latest 10 minutes by default. You can set the transmitter display to show the connected probe's measurement data as graphs. The measurement parameters and the graph time scale can be configured with the Insight PC software or Indigo80 handheld indicator. -
Page 13: Safety
Vaisala assumes no liability for the customer's failure to comply with these requirements. WARNING! If the equipment is used in a manner not specified by Vaisala, the protection provided by the equipment may be impaired. WARNING! Only licensed experts may install electrical components. -
Page 14: Esd Protection
Attempting to connect incompatible devices or cables can damage the equipment. Refer to transmitter specifications for compatibility information. CAUTION! Use only cables provided by Vaisala to connect devices to the transmitter. Attempting to connect incompatible devices or cables can damage the equipment. -
Page 15: Fcc Part 15 Compliance Statement
Chapter 2 – Product overview 2.5 FCC Part 15 compliance statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 16: Installation
Indigo300 User Guide M212849EN-A 3. Installation 3.1 Opening transmitter cover • 4-mm Allen key, provided CAUTION! To avoid damaging the connector pins of the transmitter, pull the transmitter cover straight off the base. Do not twist or bend. Be careful not to drop the cover when it comes off. -
Page 17: Mounting
Chapter 3 – Installation 3.2 Mounting • 4-mm Allen key, provided • At least 2 pcs Ø 4 … 5 mm screws and wall plugs. Select the screws and plugs according to the properties of the installation surface. • Drill with suitable drill bit Figure 7 Mounting through transmitter body 102 [4.02] [0.22]... -
Page 18: Mounting With Adapter Plate
• Drill with suitable drill bit Using an adapter plate, you can install an Indigo300 transmitter to replace a Vaisala 330 series transmitter in the exact same location. The adapter plate has an opening in the middle, which... -
Page 19: Figure 9 Mounting With Adapter Plate
Chapter 3 – Installation Figure 9 Mounting with adapter plate 169 [6.65] 5 [0.20] 12.5 [0.49] 20 [0.79] 25 [0.98] mm [in] 183 [7.20] Figure 10 Adapter plate mounting dimensions 1. If you intend to wire the transmitter through the back, lead the cables through the opening in the adapter plate. -
Page 20: Mounting With Din Rail Adapter
Indigo300 User Guide M212849EN-A 5. Attach the transmitter to the adapter plate using M5×20 screws and a 4-mm Allen key. Recommended tightening torque: 3.6 Nm 6. Connect the wiring to the applicable screw terminals. 7. Reattach the transmitter cover. Tighten the screws hand-tight using the 4-mm Allen key (recommended tightening torque 3.6 Nm). -
Page 21: Wiring
Chapter 3 – Installation 3.3 Wiring • Cables as required by your application • Crimping tool and wire ferrules • Small crosshead screwdriver for the screw terminals • Utility knife • Suitable tools for tightening the cable glands, conduits and/or plugs required by your application WARNING! Only licensed experts may install electrical components. -
Page 22: Transmitter Base
24 V 24 Vout – RS-485 Figure 12 Indigo300 transmitter base with screw terminals Rubber lead-through for wiring from the back Cable strain relief clip and its mounting holes. The clip can be installed horizontally or vertically. Probe connection terminals. Delivered pre-wired. -
Page 23: Wiring Options
Chapter 3 – Installation Terminal Function Notes 24 V - Negative supply voltage 15 … 30 V DC or 24 V AC ±10 % 50/60 Hz 24 V + Positive supply voltage When used with the HMP7 probe, the minimum required power supply input is 18 V DC. 3.3.1.2 Analog output terminals Table 4 Analog output terminals Terminal... -
Page 24: Wiring From The Back
Indigo300 User Guide M212849EN-A The transmitter wiring options include a lead-through at the backside and lead-throughs on the bottom. Figure 13 Indigo300 wiring options and cable diameters Wiring from the back ANALOG OUTPUTS • Cable diameter: 5 … 10 mm (0.20 … 0.39 in) Wiring through a M20×1.5 gland or... -
Page 25: Wiring Through Bottom Lead-Throughs
1. Verify the tightness of the cable glands. Pull on the cable to verify that the cable is securely held by the cable gland. 2. To ensure that the transmitter operates as intended, Vaisala recommends grounding the transmitter. Connect the grounding terminal on the bottom of the transmitter to the grounding element of the installation site with a grounding wire. -
Page 26: Verifying Tightness Of Cable Glands
3.4.2 Attaching grounding • 4-mm Allen key, provided To ensure that the transmitter operates as intended, Vaisala recommends grounding the transmitter. Connect the grounding terminal on the bottom of the transmitter to the grounding element of the installation site with a grounding wire. -
Page 27: Connecting Probes
Chapter 3 – Installation Figure 14 Indigo300 grounding using external grounding terminal 1. Detach the grounding terminal screw and washer. 2. Place the cable lug of the grounding wire between the washer and the screw. 3. Tighten the screw to 3.6 Nm. -
Page 28: Example Of Installation In Tight Spaces
To optimize the usage of space around the transmitter, you can connect the probe to the transmitter using a cable and mount the probe body to a suitable spot using a probe holder (Vaisala item code ASM213582). The probe holder is compatible with Ø 25 mm (0.98 in) probe bodies. -
Page 29: Figure 16 Example Of Installation In Tight Space
Chapter 3 – Installation Figure 16 Example of installation in tight space Ø 25 mm (0.98 in) probe body Probe holder ASM213582 The probe connection type (locking wheel or cable gland) is selected when ordering the transmitter. Probe connection cables of different lengths are available as accessories. For more detailed information on the probe holder, see your probe's user documentation. -
Page 30: Using Transmitter With Insight Pc Software
• Computer with a Microsoft Windowsâ operating system (64-bit version) and Vaisala Insight PC software installed • Vaisala Indigo USB adapter (Vaisala item code USB2) and M12 - M8 service cable (Vaisala item code 262195) • Vaisala USB Device driver installed... -
Page 31: Figure 17 Connecting Indigo300 Transmitter To Insight Pc Software
EMC properties of the transmitter can be affected when the service port is open. Upon connecting, the transmitter receives date and time settings from Insight. OPEN >> Figure 17 Connecting Indigo300 transmitter to Insight PC software M8 connector of the service cable M12 connector of the service cable USB adapter 1. -
Page 32: Installing Driver For The Usb Service Cable
3. Locate the cable in the list of devices: • If the device is listed as Vaisala USB Device with a COM port number in brackets, the cable is ready for use. Note the COM port number, you will need it later. -
Page 33: Insight Pc Software Overview
• Diagnostics: troubleshooting and administrative information about the device status. Also includes options for exporting the device error log and other diagnostics information as files (CSV/ZIP). When contacting Vaisala support, it is recommended to include an up-to-date export of the error log with the support... -
Page 34: Unit Settings
Indigo300 User Guide M212849EN-A 4.3.1 Unit settings Figure 19 Unit selection example with humidity and temperature probe You can change the units of the measurement parameters in the Settings menu accessible from the Insight PC software main view. The unit selection has an effect on entering configuration values (for example,... -
Page 35: Using Transmitter With Indigo80 Handheld Indicator
5.1 Indigo80 handheld indicator Figure 20 Indigo80 handheld indicator Vaisala Indigo80 Handheld Indicator is a portable diagnostics tool that accommodates up to two Vaisala Indigo-compatible probes or transmitters for measuring a wide range of parameters. With the indicator, you can: •... -
Page 36: Indigo80 Keypad
5.2 Connecting to Indigo80 handheld indicator • 4-mm Allen key, provided • M12 - M8 service cable (Vaisala item code 262195) CAUTION! Use only cables provided by Vaisala to connect devices to the transmitter. Attempting to connect incompatible devices or cables can damage the equipment. -
Page 37: Figure 23 Connecting Indigo300 Transmitter To Indigo80 Handheld Indicator
Upon connecting, the transmitter receives date and time settings from Indigo80. OPEN >> Figure 23 Connecting Indigo300 transmitter to Indigo80 handheld indicator M8 connector of the service cable M12-5F ports on the bottom of Indigo80 for connecting compatible Vaisala devices. Ports are labeled M12-5M A-coded cable connector M12-5F A-coded cable connector Probe (HMP7) connected to Indigo80, for example, for use as a calibration reference 1. -
Page 38: Selecting Displayed Parameters
2. Open the main menu by pressing 3. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select Indigo300. 4. Select Settings. 5. Select Displayed parameters. -
Page 39: Selecting Displayed Units
2. Open the main menu by pressing 3. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select Indigo300. 4. Select Settings. 5. Select Displayed units. -
Page 40: Configuring Analog Outputs
Indigo300 User Guide M212849EN-A 6. Configuring analog outputs 6.1 Configuring analog outputs with Insight PC software 6.1.1 Analog output configuration overview The transmitter has 3 analog outputs that can be configured with the Insight PC software. Each output has the same set of configuration options in the analog output 1…3 menus under the Configure device menu (Analog output 1 shown in example). -
Page 41: Analog Output Configuration Example
Chapter 6 – Configuring analog outputs Figure 25 Analog output type (current or voltage) selection in Insight Receiving analog output settings automatically from probe The transmitter can receive the analog output settings automatically from the connected probe in the following cases: 1. -
Page 42: Clearing Transmitter Analog Output Configuration
Indigo300 User Guide M212849EN-A More information ‣ Connecting to Insight PC software (page 30) 6.1.3 Clearing transmitter analog output configuration If you need to restore the transmitter to a state where no analog output configuration exists in the transmitter, you can clear the current configuration from the Insight main menu. -
Page 43: Configuring Analog Outputs With Indigo80 Handheld Indicator
2. Open the main menu by pressing 3. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select Indigo300. 4. Select Settings. 5. In Analog output type, select Current output. -
Page 44: Clearing Transmitter Analog Output Configuration
2. Open the main menu by pressing 3. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select Indigo300. 4. Select Reset analog output settings > OK. 5. Confirm by selecting OK. -
Page 45: Analog Output Overrange Example
Chapter 6 – Configuring analog outputs 6.3.1 Analog output overrange example This example describes the analog output overrange behavior when an output uses a range of 0 ... 5 V, scaled to 0 ... 200 000 ppm (= 0 ... 20 %) CO . -
Page 46: Calibration And Adjustment
The probe is calibrated and adjusted at multiple points along its measurement range. Factory calibration always includes a traceable calibration certificate and adjustment, if needed. You can also send the transmitter to Vaisala for calibrating and adjusting the transmitter's analog output channels. -
Page 47: Calibration And Adjustment With Insight Pc Software
Chapter 7 – Calibration and adjustment 7.2 Calibration and adjustment with Insight PC software 7.2.1 Calibration overview Figure 27 Insight calibration menu main view (humidity and temperature probe) The calibration menu in the Insight PC software contains options for calibrating and adjusting the measurement of the probe you have connected to the transmitter, and testing and adjusting the analog output channels of the transmitter. -
Page 48: Environmental Compensation
Indigo300 User Guide M212849EN-A Figure 28 Insight Calibrate menu selection Restoring factory adjustment Before adjusting the probe measurement, you can remove any possible earlier adjustments with the Restore factory adjustment selection, if needed. Figure 29 Insight Restore factory adjustment selection 7.2.2 Environmental compensation When making adjustments, you can enter information about the environment in which you perform the adjustment. -
Page 49: Co 2 Probe Adjustment Example
Chapter 7 – Calibration and adjustment Figure 30 Insight environmental compensation configuration example with CO probe 7.2.3 CO probe adjustment example Prepare a calibration gas or similar to create suitable reference conditions. See device documentation for calibration requirements and recommendations (for example, the effect of existing adjustments and environmental compensation settings). -
Page 50: Analog Output Adjustment
Indigo300 User Guide M212849EN-A 7. Check that the measured value for point 1 is automatically inserted. 8. If you want to calibrate in more than one point, repeat the procedure for all desired calibration points. 9. Check the difference between each reference and measured value. Very large differences may be due to insufficient stabilization time or unsuitable calibration setup. - Page 51 Chapter 7 – Calibration and adjustment Current and voltage test output points Fixed test output level Low point test output for voltage output High point test output for voltage output 10 V CAUTION! Always switch the Insight analog output adjustment mode off after testing or adjusting to return the output to normal operating mode.
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Page 52: Calibration And Adjustment With Indigo80 Handheld Indicator
7.3.1 Relative humidity probe adjustment example • 4-mm Allen key, provided • M12 - M8 service cable (Vaisala item code 262195) This procedure tells you how to use the Indigo80 handheld indicator to adjust the humidity measurement of the probe connected to the transmitter. - Page 53 Chapter 7 – Calibration and adjustment 1. Connect the transmitter to the indicator. 2. Open the main menu by pressing 3. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select the probe connected to the transmitter.
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Page 54: Restoring Factory Adjustment For Analog Outputs
3. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select Indigo300. 4. Select Calibrate / Adjust. 5. Select the desired output, for example, Analog output 1 adjustment. - Page 55 5. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select Indigo300. 6. Select Calibrate / Adjust. 7. Scroll down and select Analog output 1 adjustment.
- Page 56 Indigo300 User Guide M212849EN-A 12. Start the high point output test by selecting Output high point > OK. The analog channel starts to send the high point test output (10 V in this example). 13. After the high point test output has stabilized, check the multimeter reading. Let the test...
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Page 57: Maintenance And Troubleshooting
Chapter 8 – Maintenance and troubleshooting 8. Maintenance and troubleshooting 8.1 Cleaning You can clean the Indigo transmitter body by wiping it with a moist cloth. Standard cleaning agents can be used. Refer to the probe-specific cleaning instructions when cleaning the probe connected to transmitter. -
Page 58: Restoring Factory Default Settings With Insight Pc Software
3. Select Devices. If you have more than one device connected to the indicator, make a further selection between the devices. In this case, select Indigo300. 4. Select Factory default settings > Restore settings > OK. 5. Confirm by selecting OK. -
Page 59: Troubleshooting
Chapter 8 – Maintenance and troubleshooting 8.5 Troubleshooting Problem Possible Cause Solution Functionalities are not available The Insight PC software is in Change the user mode from in the Insight PC software. Basic mode. Certain Basic mode to Advanced functionalities are only mode in the Settings menu of available in Advanced mode. -
Page 60: Table 8 Indigo Transmitter Messages Shown On Display
Indigo300 User Guide M212849EN-A In addition to the transmitter's messages, the connected probes have probe-specific messages that are also shown on the transmitter display. Messages from the connected probe start with Probe:. For more information on the probe-specific messages, see the probe's documentation. -
Page 61: Writing A Problem Report
Chapter 8 – Maintenance and troubleshooting Display message Description Recommended action Probe connected: The transmitter displays the name of the connected probe. Waiting for measurements. The connected probe is preparing measurements (for example, at start-up or after a probe restart). Date and time not set. -
Page 62: Technical Data
5000 m (approx. 16 400 ft) IP rating IP65: Dust-tight. Protected from powerful water jets from any direction. Note: Protect the device from direct sunlight. Table 11 Indigo300 inputs and outputs Property Description/Value Power supply input 15 … 30 V DC 24 V AC ±10 % 50/60 Hz... -
Page 63: Table 12 Indigo300 Compliance
Max. + 12.3 mA per connected channel When used with the HMP7 probe, the minimum required power supply input is 18 V DC. Vaisala Insight software for Windows® available at http://www.vaisala.com/insight. For the voltage outputs, small variation is possible around true zero. -
Page 64: Dimensions
161 × 134 × 43.5 mm (6.34 × 5.26 × 1.71 in) Weight 1200 g (2.65 lb) 9.2 Dimensions 43.5 [1.71] 134 [5.26] mm [in] Figure 32 Indigo300 transmitter dimensions 9.3 Spare parts and accessories Information on spare parts, accessories, and calibration products is available online at www.vaisala.com and store.vaisala.com. -
Page 65: Table 14 Probe Connection Cables
Adapter plate for replacing a Vaisala 330 series DRW257715SP transmitter DIN rail installation kit ASM215071SP Vaisala Indigo USB adapter and M12 - M8 service USB2 and 262195SP cable, for connecting to Insight M12 - M8 service cable 1.5 m (4.9 ft), for 262195SP connecting to Indigo80 Cable gland M20×1.5 for 7.0 …... - Page 66 Indigo300 User Guide M212849EN-A Description Order code Conduit fitting M20×1.5 for NPT1/2" conduit 214780SP Cable gland M16×1.5 for 2.0 … 6.0 mm (0.08 ... ASM213671SP 0.24 in) cable Conduit fitting M16×1.5 for NPT1/2" conduit 210675SP Plug for M20 lead-through ASM213672SP...
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Page 67: Appendix A: Recycling Instructions
Appendix A – Recycling instructions Appendix A. Recycling instructions These recycling instructions guide you on the end-of-life treatment of this Vaisala product. As waste regulations and infrastructure vary in each country, these instructions only indicate the different components to be separated and common ways to handle them. Always follow local requirements when disposing of the product. - Page 68 Indigo300 User Guide M212849EN-A Part Material Recycling Display holder Stainless steel Metal waste Display holder screws Stainless steel Metal waste Cover gasket Silicone Dispose of or recycle as silicone according to local regulations Various materials Electrical and electronic waste PCB screws...
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Page 69: Maintenance And Calibration Services
Maintenance and calibration services Vaisala offers comprehensive customer care throughout the life cycle of our measurement instruments and systems. Our factory services are provided worldwide with fast deliveries. For more information, see www.vaisala.com/ calibration. • Vaisala Online Store at store.vaisala.com is available for most countries. - Page 72 www. v aisala.com...