Troubleshooting - THOMSON THFZ272NFWH Operating Instructions Manual

The LED light in the freezer cannot be replaced by the user. If the LED light stops working, please contact the local authorised service
agent.
Dissemble the bottom drawer
1. Pull out the bottom drawer to the stopper position.
2. Push up the elastic buckles on both sides of the bottom drawer.
3. Pull out the bottom drawer.
Cleaning Tips
Remove all shelves, door shelves and drawers from the appliance. Wash them in warm soapy water with a
soft sponge. Rinse and dry thoroughly.
Wipe the interior parts (including door switch and lamp cover) with a damp cloth soaked in a mixture of
warm water and dishwashing liquid. For stubborn stains, use baking soda.
Wipe down the doors, including edges, with a microfiber cloth dampened with a mild dishwashing liquid
and water. Use a wet sponge and soft brush (such as toothbrush) to remove any stuck-on food.
Wipe all drainage area and water evacuation port with a damp cloth.

TROUBLESHOOTING

If there is a problem with your appliance, please check the following points before contacting customer
service.
Problem
Appliance does
not operate.
Noises
Appliance not
cool
Possible causes
No electricity at power outlet.
Cabinet not stable or level.
Temperature setting not
correct.
Frequent door openings.
Large amount of food recently
added.
Check that the plug is correctly connected and
power switched on.
See installation section.
See Adjusting the Temperatures and Functions
section.
Minimise door openings to allow temperatures
to stabilise.
EN-17
Possible solution