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Summary of Contents for Miracle-Ear EarENERGY GO
- Page 1 Miracle-EarENERGY ™ GO & GO Charger User Manual www.miracle-ear.com 21026175 Rev 1 ©2023 Miracle-Ear, Inc. 17171USRB...
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Page 2: Table Of Contents
CONTENT WELCOME Welcome ............3 Thank you for choosing Miracle-Ear hearing aids to help you live life ® to the fullest. We’re excited to be on this journey with you. Your hearing aids ..........4 Daily use ............8 This manual, along with support from your Hearing Care Professional will help you learn to become familiar with your hearing aids and Batteries ............ -
Page 3: Your Hearing Aids
YOUR HEARING AIDS Getting to know your hearing aids We recommend you familiarize yourself with your new hearing aids. Try using the hearing aid controls in hand to make it easier to use the Instrument type controls while wearing them. Miracle-EarENERGY GO Hearing Aids ™... - Page 4 Hearing programs Your Hearing Care Professional can set custom programs for your hearing aids. Discuss the programs that best meet your lifestyle needs so they can create custom hearing programs for you. Push button Charging cups USB power port LEDs – hearing aids USB power cable LED –...
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Page 5: Daily Use
DAILY USE The internal battery starts charging. When hearing aids are inserted, they start charging as well. The charging status of the charger is shown permanently. Charging Charging your charger – wirelessly Charging your charger – electrical outlet Place the charger on NOTICE a wireless Qi certified Use of incompatible parts poses a risk of malfunction. - Page 6 Charging status of your charger For an overview of the hearing aids’ charging status, refer to the section “Charging hearing aids”. The front LED indicates the charging status of the charger and its internal battery. Checking the battery capacity of your charger While the internal battery is being To check whether the charger’s internal battery has enough charged, the charging status is...
- Page 7 If the status LED does not light up when you press the button, How you can use the charger check the following: You can use your charger in three different ways. • The charger is off. Press and hold the button for 5 seconds to turn Charging via electrical outlet on the charger.
- Page 8 Safe keeping If the status LEDs do not light up when you insert the hearing aids, check the following: When charging of hearing aids is completed, safely store your hearing aids inside the charger with lid • The hearing aids are not correctly placed. Push them slightly into closed.
- Page 9 Turning on and off hearing aids Hearing instrument LED You have the following options to turn your hearing aids on or off. Pulsing green Hearing instrument is being charged. Turning on: Take the instruments out of the charger. Green The startup melody is played in your hearing aids. The default Hearing instrument is fully charged.
- Page 10 Switching to standby mode Inserting and removing the hearing aids Via remote control, you can switch your hearing aids to standby CAUTION mode. This mutes the hearing aids. When you leave standby Risk of injury! mode, the previously used volume and hearing program are set. Always wear the hearing instrument with an ear piece.
- Page 11 If you have problems inserting the hearing instrument, use the The flap of the Click Sleeve should be pointing to the front side of other hand to gently pull your earlobe downwards. This opens the ear. the ear canal and eases insertion of the hearing instrument. Hold the hearing instrument correctly before inserting it.
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Page 12: Special Listening Situations
When you are on the phone, turn the receiver If you prefer manual volume adjustment, use a remote control, slightly so that it does not completely cover an audio streaming device, or the Miracle-Ear ® smartphone app your ear. -
Page 13: Maintenance And Care
Airplane mode for hearing aids MAINTENANCE AND CARE Airplane mode is when Bluetooth of your hearing aids is turned To prevent damage it is important that you take care of your hearing off. In areas where the use of Bluetooth technology is not allowed aids and follow a few basic rules, which will soon become a part of (e.g. on some airplanes), you can deactivate Bluetooth mode. - Page 14 Drying Ear pieces Use conventional products to dry your hearing aids. Ask your Cleaning Hearing Care Professional for recommended drying products and Cerumen (ear wax) may accumulate on the ear piece. This may for individual instructions on when to dry your hearing aids. affect sound quality.
- Page 15 In section “Components and names,” your Hearing Care Exchanging Click Sleeves Professional has marked your type of ear piece. Remove the Click Sleeves in one of the two ways explained below. Exchanging Click Domes Tilt and click off: To remove the old Click Dome, Grasp the Click Sleeve and follow the instructions on the the hearing instrument packaging of the Click Domes.
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Page 16: Charger
Attach a new Click Sleeve: CHARGER Hold the Click Sleeve in one Cleaning hand and the hearing instrument in the other hand. NOTICE Point the flap on the Click Sleeve Risk of injuries caused by electric shock! towards the outer and upwards If cleaning is required, disconnect the charger curved “neck”... - Page 17 Troubleshooting for hearing aid Troubleshooting for the charger Problem and possible solutions Problem and possible solutions No LED lights are on. Sound is weak. Check if the power supply is connected correctly. Increase the volume. Charge the hearing aid. LEDs are pulsing orange. Clean or exchange the ear piece.
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Page 18: For Hearing Aids With Telecoil
FOR HEARING AIDS WITH TELECOIL Problem and possible solutions Hearing instrument’s LED is blinking red. Audio induction loops An error in the hearing instrument has occurred. Some telephones and public places like theaters offer the Take the respective hearing instrument out of the audio signal (music and speech) via an audio induction loop. - Page 19 (50 to 95 °F) (50 to 86 °F) type. Examples are: a remote control, an audio streaming device, Relative humidity 5 to 93 % 5 to 93 % or the Miracle-Ear smartphone app as a remote control. ® Atmospheric pressure 700 to 1060 700 to 1060 Consult your Hearing Care Professional for further information.
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Page 20: Warranty And Service
Charger: WARRANTY AND SERVICE Operating conditions USB-Charging QI Charging Your hearing aid, with the exception of the battery, is covered by a Temperature 10 to 40 °C -20 to 60 °C comprehensive warranty. All covered instrument parts received for (50 to 104 °F) (-4 to 140 °F) warranty service at an authorized service center will be repaired or replaced with new or reconditioned components, without charge, to Relative humidity 20 to 80 %... - Page 21 ® digits. If your location is not available, or you need additional support, contact Miracle-Ear Customer Support 800-241-1372. Please note the warranty is based upon the date of purchase, not the date of manufacture. Your Audiologist or Hearing Care Professional can answer any questions you may have about the identifying code on your hearing aid.
- Page 22 Distributed By Miracle-Ear, Inc. 150 South Fifth Street, Suite 2300 FLIP BOOK FOR IMPORTANT Minneapolis, MN 55402 SAFETY INFORMATION www.miracle-ear.com Information in this manual subject to change without notice. Copyright ©2023 Miracle-Ear, Inc. Hearing aid made in Singapore...