Eufy Chime Video Doorbell 2K Quick Start Guide

What's in the Box

What's Required for Installation

Phillips-Head Screwdriver
Power Drill with 1/4" (6.35mm) Drill Bit

How the System Works

The Video Doorbell system includes 2 parts. One is the video doorbell at your porch. The other is the electronic chime plugged on indoor power socket. The video doorbell is powered by existing doorbell wires. In order to get sufficient power from the doorbell circuit, user needs to bypass the existing doorbell chime on the circuit.

EufySecurity App Installation

Search keyword "EufySecurity" on App Store or Google Play and install the App on your phone.

Register or log into the App. Add video doorbell (Wired) and scan the QR code for later installation process. QR code can be found on the back of the video doorbell and the on the back of the documentation box.

Deal with the physical installation first then come back to the App for in-App setup.

Video Doorbell Installation

Note: Make sure you have installed the EufySecurity App and scan the QR code before start handling the doorbell installation.

Step 1
Ring the existing doorbell, make sure it's working and locate the place of your existing chimes in the house.

Step 2
Shut off the master circuit breaker in your house. Turn the lights in your home on / off to make sure the electricity in your house is properly shut off.

Note: Always be careful when handling electricity wiring. If you're not comfortable to do it yourself, do consult a qualified electrician.

Step 3
Find the doorbell chime in your house, then remove the cover and find the screw terminals with TRANS and FRONT markings. Use the provided jumper for existing chime to connect the two terminals. This is to bypass the doorbell chime and will not affect the normal operation of the circuit.

Note:

What are required: Jumper for existing chime / Phillips-Head Screwdriver

Step 4
Remove the existing doorbell button at the front door. Pull the two wires out carefully when removing the old doorbell. Straighten the wire ends if necessary.

What's required: Phillips-Head Screwdriver

Step 5
Determine the mounting position of the doorbell. Check if you can reuse the existing holes on the wall. Use the Screw Hole Positioning-Card to mark the screw holes in the place of the existing doorbell button, place it at least 1.2m(48") high from the ground for optimal viewing result, then drill holes (Use 1/4" (6.35mm) drill bit).

What are required: Power Drill with 1/4" (6.35mm) Drill Bit / Screw Hole Positioning-Card

Optional: Use the 15° mounting wedge as a supplementary mounting bracket if you wish to see more on a specific side.

Step 6
Use the anchors provided when installing in materials such as stucco, brick, or concrete. There is no need to use anchor If you were installing on wooden doorframe.

What's required: Anchors

Step 7
Lead the two doorbell wires through the central square hole on the bracket before start mounting. Insert the two screws provided through the screw holes or through the 15° mounting wedge(Install the mounting bracket to the 15° mounting wedge in prior), and fasten the screws tightly.

What are required: Mounting Bracket / Screw Packs / 15° Mounting Wedge(Optional) / PhillipsHead Screwdriver

Step 8
Connect the wires to the two terminals at the back of the doorbell, then tighten the terminal screws. Wire can connect to any terminal as the electric current is alternating current.
Note: To prevent short-circuit, make sure the wires are not touching each other after connecting them to the terminals. If the wires are too short, use the extension wires and wire nuts provided to make them longer. Use electrical wiring tape to secure the connection if the wall doesn't have space for wire nuts.

What are required: Extension Wires and Wire Nuts (Optional) / Video doorbell / Philips-Head Screwdriver

Use the doorbell detaching pin provided if you wish to detach the doorbell from the mounting Bracket. Press and hold the hole on the bottom of the doorbell and then lift its bottom to take it off.
The detaching pin has magnet pad on the black-color side. Stick it on iron surface where you can find it easily.

What's required: Doorbell detaching pin

Step 10
Switch the master circuit breaker in your house back to ON.

Step 11
Wait until the doorbell ring flashes yellow. Then follow the on-screen instructions in EufySecurity App to connect the video doorbell to your home Wi-Fi.

Step 12
Follow the on-screen instructions in EufySecurity App. Install the doorbell power pin to the doorbell chime and then pair it to your video doorbell.
Note: One video doorbell can link up to 4 electronic chimes. Use the volume and music buttons on the side of the electronic chime to adjust the volume and ringtone.

What are required: Doorbell chime / Doorbell chime power pin

Customer Service

• Warranty
  12-month limited warranty
• Call Us
  United States +1 (800) 988 7973 Mon-Fri 9AM-5PM (PT)
  United Kingdom +44 (0) 1604 936 200 Mon-Fri 6AM-11AM (GMT)
  Germany +49 (0) 69 9579 7960 Mon-Fri 6:00-11:00
• Email Us
  Customer Support: support@eufylife.com

Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

@EufyOfficial
@EufyOfficial
@EufyOfficial

Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.