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Wearing
Q：
What should I do if my Sleep A10
A：
We suggest trying the following:
- Make sure you wear the ear tips and ear wings correctly.
- Choose the ear tips and ear wings that fit your ears the best, we recommend that you start with size M ear tips
and ear wings.
- Insert the earbud into your ear and find a suitable position for the best fit. If the earbuds are too deep in
your ears, it may affect the Bluetooth connection. If you experience connection issues, we recommend that you replace
the ear tips and wings with larger ones.
- When using them in bed, try a different soft pillow.
- Use soft pillows. Pillows that are too hard may exert more pressure on your ears if you sleep on your side, which
can affect the connection to your phone.
- Do not use water pillows or pillows with metal or magnetic components.
Q：
How can I make sure the earbuds are worn correctly?
A：
Avoid blocking the area where the soundcore logo is displayed (shaded blue) with the areas of your ears highlighted
in blue.
FAQ For soundcore Sleep A10
earbuds are uncomfortable and have an unstable fit?
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Related Manuals for Anker Soundcore Sleep A10
Summary of Contents for Anker Soundcore Sleep A10
- Page 1 FAQ For soundcore Sleep A10 Wearing Q： What should I do if my Sleep A10 earbuds are uncomfortable and have an unstable fit? A： We suggest trying the following: - Make sure you wear the ear tips and ear wings correctly.
- Page 2 If your earbuds sit like the ear on the left: Try larger ear tips. If your earbuds sit like the ear on the left: Make sure the earbuds are inserted correctly and are being worn according to the right ear in this image. If your earbuds sit like the ear on the left: Push the earbuds further into your ear, as in the image.
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Page 3: Operation
If your earbuds sit like the ear on the left:Rotate the left earbud clockwise and the right earbud anti-clockwise. Q： I hear a noise when my pillow rubs against my earbuds. What should I do? A： The rubbing sound is due to the material of your pillowcase. Try using cotton or silk pillowcases. Operation... - Page 4 Q： How do I turn my earbuds on and off? A： After opening the charging case, the earbuds will automatically turn on. They turn off when you place them in the charging case and close it. You cannot turn the earbuds on and off manually. Q：...
- Page 5 Q： How do I adjust the volume in sleep mode? A： When using the earbuds in sleep mode, you can only adjust the volume in the soundcore app. Q： How does the smart switch work? A： When the earbuds detect that the user is asleep, it will automatically pause sound played via Bluetooth, switch from music mode to sleep mode, and automatically play white noise.
- Page 6 Note: 1. Battery playtime in Music and Sleep mode is obtained from testing in the Anker laboratory using the earbuds' default settings; no smart volume control (sleep mode only), and 50% volume. The actual playtime may vary by volume, audio source, environmental interference, usage, etc.
- Page 7 Q： How many times can the charging case charge the earbuds? A： 7 times on full charge. Q： Do the earbuds support wireless charging? A： Wireless charging is not supported. Bluetooth Q： What should I do if my Sleep A10 earbuds disconnect or the sound is choppy? A：...
- Page 8 4. Turn on the Bluetooth on your device and search for soundcore Sleep A10 and pair. If there is a pop-up window to confirm pairing for "soundcore Sleep A10," please select "Pair." If you accidentally select "Cancel", you need to refresh (turn off and turn on) the Bluetooth on your device and pair the earbuds again.
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Page 9: Sound Quality
The noise cancelling effect of these earbuds is not working well. What should I do? A： soundcore Sleep A10 does not support active noise cancelling. If the Smart Volume Control effect isn't up to scratch, try a different size of ear wings and eartips. Also try to make sure you're wearing them correctly. - Page 10 Q： Does soundcore Sleep A10 support calls? A： Soundcore Sleep A10 has no mic for calling. When wearing these earbuds for calls, you will be able to hear but you will have to use an external mic. App function Q：...
- Page 11 A： Your sleep report is given using the data gathered from your earbuds. Sometimes the earbuds can misinterpret certain activities as you being asleep or awake. For example, if you’re wearing them and sit still for a while or you just leave your earbuds out of the case for a prolonged period of time, it may interpret this as sleep. The soundcore app would then use this data in your sleep report, therefore distorting your sleep curve.
- Page 12 Q： How do I check how much battery is left? A： 1. After the earbuds are paired with the soundcore app, you can check it via the app. 2. When the earbuds are in the charging case, the three lights in the charging case blink: - When three LED lights are white, the case is on more than 70% battery.