Troubleshooting; Netgear Product Registration, Support, And Documentation; Basic Functioning - NETGEAR WGX102 Reference Manual

This chapter gives information about troubleshooting your 54 Mbps Wall-Plugged Wireless Range
Extender WGX102. After each problem description, instructions are provided to help you
diagnose and solve the problem.

NETGEAR Product Registration, Support, and Documentation

Register your product at http://www.netgear.com/register. Registration is required before you can
use our telephone support service.
Product updates and Web support are always available by going to:
http://kbserver.netgear.com/products/WGX102.asp.
When the range extender is connected to the Internet, click the Knowledge Base or the
Documentation link under the Web Support menu to view support information or the
documentation for the range extender.

Basic Functioning

After you turn on power to the WGX102, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 10 seconds, verify that:
a. The power light is solid green.
b. The HomePlug port (called the Internet port in Router Mode) light is lit.
c. The Wireless port light is lit.
If any of these conditions does not occur, refer to the appropriate following section.

Troubleshooting

September 2004 202-10042-01
Chapter 9
Troubleshooting
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