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How to prevent water ingress into Tapo Wire-free cameras such as Tapo C420, C400, etc. The tapo outdoor wire-free camera supports IP65 Water &Dust Resistant, the camera may suffer water ingress under some special conditions. To prevent water ingress into the camera, here are tips to make the camera to be waterproof ready.
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If the camera still cannot be used normally after the water mist is removed, please contact TP-link technical support for further processing.
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However, this issue also could be caused by other factors, like position, angle, distance, etc. If motion detection of your TP-Link camera is not working, here are 6 steps you can implement. 1. Check network quality.
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Trigger (When) Trigger Shortcuts: With one tap Manually Trigger Time At Sunrise e.g. When it is 7 pm Offset(±5h59min) every Monday to Friday At Sunset Offset(±5h59min) At Specific Time 00:00 ~ 23:59 Trigger Device Smart Camera Motion Detected e.g. When your Tapo (Vary by models) Cam detects a motion Person Detected...
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Turn Off e.g. Then turn on if it’s off Turn On/Off and vice versa Set Lighting to custom state e.g. Then turn on to (Brightness/Color/Mode/Effect) Christmas lighting effect “On” Duration e.g. Then turn on to 20% Smart and then turn off after 2 Lighting minutes Increase Brightness...
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2. Tap on a featured action. Tap EDIT to select devices and change the settings as needed. Tap APPLY to save changes. Note: Tapo cameras only support Enable/Disable Privacy Mode.
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Option 2: Create your own actions 1. Go to the Smart Actions page and tap + on the top right to add a Shortcut or an Automation.
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2. Customize triggers/actions for your smart action. 1) Shortcuts a. Tap + to add actions.
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b. Name your shortcut and choose an icon for it. Tap Done to complete.
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c. You can run the shortcut with one tap on My Actions page or on the Home page.
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2) Automation a. Tap + to add triggers (When) and actions (Then).
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If there are more than 2 triggers added, you can decide when to perform the action. Tap When Any Condition is Met, and select “Any Condition is Met” or “All Conditions Are Met”. 3. Name your smart action and set the effective time when the automation will take effect.
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4. Your automation will execute when triggered during the effective time.
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It is suggested to test it by just moving in yourself in front of the camera at different distances. If you have finished all the above steps but the problem still persists, please contact TP-Link support for further troubleshooting.