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Model:
Model K-P3
Subject:
Service Manual Correction
From:
1st Technical Support sec. Service Support Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Other (
Please apply the following corrections to your Service Manual. The complete version
containing all of the following revisions has been posted to the RISSN Server (File name:
Model_K-P3_Manual_Final4.pdf).
<Revised Pages>
Section
TABLE OF CONTENTS
2. PREVENTIVE MAINTENANCE
SCHEDULE
3. REPLACEMENT AND ADJUSTMENT
4. TROUBLESHOOTING
5. SERVICE TABLES
6. DETAILED SECTION DESCRIPTIONS
DUPLEX UNIT (G552)
T
B
echnical
Part information
Electrical
Transmit/receive
)
iii, viii
2-1
3-4, 3-5, 3-6, 3-8, 3-9, 3-
10, 3-12, 3-15, 3-19, 3-21,
3-23, 3-24, 3-25, 3-26, 3-
27
4-6
5-1, 5-13, 5-16, 5-19, 5-20
6-2, 6-3, 6-4, 6-5, 6-6, 6-7,
6-9, 6-17, 6-19, 6-20, 6-
21, 6-22
G552-4
ulletin
Date:
14-Nov-03
Prepared by:
A. Ishiyama
Action required
Service manual revision
Retrofit information
Page
PAGE: 1/2
No.:
RG091001
PDF
TOC.pdf
2.pdf
3.pdf
4.pdf
5.pdf
6.pdf
G552.pdf
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Summary of Contents for Ricoh K-P3
- Page 1 PAGE: 1/2 Model: Date: No.: Model K-P3 14-Nov-03 RG091001 Subject: Prepared by: Service Manual Correction A. Ishiyama From: 1st Technical Support sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
- Page 2 PAGE: 2/2 Model: Date: No.: Model K-P3 14-Nov-03 RG091001 Section Page SPECIFICATIONS (G091) SPEC-1, SPEC-4, SPEC- Spec_G091.pdf SPECIFICATIONS (G094/G095) SPEC-1, SPEC-5, SPEC- Spec_G094.pdf...
- Page 3 Transmit/receive Retrofit information Other ( With the release of the China model for the K-P3 (AP600N series), this bulletin has been released to announce the differences between the China model and Europe/Asia model. Service Manual Information The Service Manual for the China model has been posted to the RISSN server.
- Page 4 PAGE: 2/2 Model: Date: No.: Model K-P3 17-Nov-03 RG091002 P-to-P, Electrical Component Layout These documents are common to all models (already posted to RISSN server). The I2e unique to the China model has been posted to the RISSN server.
- Page 5 PAGE: 1/2 Model: Date: No.: Model K-P3 26-Apr-04 RG091003 Subject: Prepared by: Engine Board A. Ishiyama From: 1st Technical Support Sec. Service Support Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive...
- Page 6 PAGE: 2/2 Model: Date: No.: Model K-P3 26-Apr-04 RG091003 Minor Modification of old G0885123 Engine Board to its New Version Engine Board Two resistors; R1 and R2 1. If the old engine board is already installed in the machine: i) Open the front door.
- Page 7 Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( The following is the printer controller firmware history for the Model K-P3 (G091 model). Part Number Version Production G0915920D 1.02 November ’03 production G0915920C 1.01 First mass production Note: The above firmware is being commonly used for all models.
- Page 8 Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( The following is the printer controller firmware history for the Model K-P3 (G091 model). Part Number Version Production G0915920D 1.02.2 February ’04 production G0915920D 1.02 November ’03 production...
- Page 9 Model Group System Network WebSys Printer Engine Model J-P2 Before 04A Model J-P2CF Before 04A Model K-P3 Before 04A Model C-P1 Before 04A Model J-P3 Before 04A Model PL-P1 Before 04A Model G-P1 04A and later 04A and later Model C-P2...
- Page 10 echnical ulletin PAGE: 2/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a The following models do not support RFU: • Printers: Model K-P1/P2, Model J-P1, Model A-P3, Model U-P1, Model AR-P1, and not GW products • MFPs: Model A-C2/C3, Model R-C2, Model U-C1, Model MT-C1, and not GW products 3.
- Page 11 echnical ulletin PAGE: 3/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a Ftp settings and commands: • User name (default): Before 04A: rsysupdate 04A and later: admin • Password (default): Before 04A: password 04A and later: (no password) Note: These default passwords are the same as the administrator passwords. •...
- Page 12 Printers Model System Network WebSys Printer Engine Model J-P2 Auto Auto Auto Auto Model J-P2CF Auto Auto Auto Auto Model K-P3 Auto Auto Auto Auto Model C-P1 Auto Auto Auto Auto Model J-P3 Auto Auto Auto Auto Auto Model PL-P1...
- Page 13 echnical ulletin PAGE: 5/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.2 Preparation Before you update the firmware by RFU, carry out three items as shown below. 5.2.1 Checking the IP address For a machine with static IP address: •...
- Page 14 echnical ulletin PAGE: 6/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.3 RFU for Windows 1. Open a command prompt. [Start]-[Program]-[Accessories]-[Command Prompt] 2. Logon to the machine using ftp. C:\> ftp xxx.xxx.xxx.xxx Specify the machine's IP address Connected to xxx.xxx.xxx.xxx. (Product name) FTP server (1.00)ready.
- Page 15 echnical ulletin PAGE: 7/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 6. Enter "get version.txt -" to check the machine's firmware version. 200 PORT command successful. 150 Opening ASCII mode data connection for 'version.txt'. PartNo. Module Name Version Module ID ---------------------------------------------------------------------------------------------- G0000000...
- Page 16 echnical ulletin PAGE: 8/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a When the machine starts to receive the file, the following message appears on the machine's control panel and normal machine functions are disabled. Display panel (MFPs) Display (Printers) ROM Update Receiving Data 10.
- Page 17 echnical ulletin PAGE: 9/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 11. After the firmware has been updated, the machine must restart. This may be automatic depending on the firmware and model. 12. Enter "bye" to exit ftp. ftp>...
- Page 18 echnical ulletin PAGE: 10/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.5 Firmware Update for Centronics (IEEE1284) Note: • Firmware update via a centronics interface does not require a password. • The only method of recovery available via a centronics interface is an IC or SD card.
- Page 19 echnical ulletin PAGE: 11/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.6 Checking the Result of the Update Check that the firmware has been updated. Note: • After transmitting the firmware file from the computer, it takes approximately 3 to 5 minutes for updating to complete and the machine to restart.
- Page 20 RFU. Printers Model System Network WebSys Printer Engine Card Type Model J-P2 Type1 Type1 Type1 Type1 Model J-P2CF Type1 Type1 Type1 Type1 Model K-P3 Type1 Type1 Type1 Type1 Model C-P1 Type1 Type1 Type1 Type1 Model J-P3 Type1 Type3 Type3...
- Page 21 echnical ulletin PAGE: 13/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a Important: Do not turn the main power off while you perform any of the procedures. Procedure for type 1: 1. Restore power to the machine. The machine will wait for the operator to start the update.
- Page 22 echnical ulletin PAGE: 14/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a TROUBLESHOOTING 7.1 Checking the error status You can check the error status using ftp. Check whether an error occurred by viewing errlog.txt. This file is in the same directory as version.txt.
- Page 23 echnical ulletin PAGE: 15/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 7.2 Error Code List Error Description/Causes Solutions Code The machine cannot be updated. Check that the machine is idle, and then try updating again. • The machine is processing a print job.
- Page 24 Other ( With the release of the China model for the K-P3L (non-network model: AP600), this RTB was released to announce the differences between the current K-P3 China model (network model: AP600N) and new K-P3L model. Summary of Key Differences...
- Page 25 echnical ulletin PAGE: 2/2 Reissued: 3-Feb-05 Model: Date: No.: Model K-P3L (Only China) 28-Jan-05 RG091005a P-to-P, Electrical Component Layout, Schematics These documents are common to all models (already posted to the Web server). An I2e unique to this model will not be released.
- Page 26 PAGE: 1/1 Model: Date: No.: Model K-P3 19-Apr-05 RG091006 Subject: Prepared by: Controller NVRAM A. Ishiyama From: 1st Technical Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
- Page 27 Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( The following is the printer controller firmware history for the Model K-P3 (G091 model). Part Number Version Production G0915920G 1.04 April ’05 production G0915920D 1.02.2 February ’04 production...
- Page 28 PAGE: 2/2 Reissued: 7-Apr-05 Model: Date: No.: Model K-P3 7-May-04 RG091004b Symptom Corrected Version <NCS> The Printer function stalls if any Network parameter changes are made via the network while DHCP (IP) is enabled over the 1394 interface.
- Page 29 echnical ulletin PAGE: 1/1 Model: Date: No.: K-P3S 30-May-08 RG091007 Subject: Prepared by: Firmware Release History (Engine for S model) Y. Yoshida From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
- Page 30 Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( The following is the printer controller firmware history for the Model K-P3 (G091 model). Part Number Version Production G0915920H 1.05 May 2008 production G0915920G 1.04 April ’05 production...
- Page 31 PAGE: 2/2 Reissued: 30-Jun-08 Model: Date: No.: Model K-P3 7-May-04 RG091004c Symptom Corrected Version New Bluetooth Card v3 supported. SC822 (HDD error) occurs during a self-diagnostic on models with an HDD. SC819 occurs when the printer tries to read from a defective HDD sector.
- Page 32 Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( The following is the printer controller firmware history for the Model K-P3 (G091 model). Part Number Version Production G0915920J 1.06 July 2008 production G0915920H 1.05...
- Page 33 PAGE: 2/2 Reissued: 09-Sep-08 Model: Date: No.: Model K-P3 7-May-04 RG091004d Symptom Corrected Version request that specifies an unsupported paper type. <System> Wording correction: “Paper Input” “Paper Type”. New Bluetooth Card v3 supported. SC822 (HDD error) occurs during a self-diagnostic on models with an HDD.
- Page 34 PAGE: 1/1 Model Date: No.: : K-P3 18-Sep-09 RG091008 Subject: SC code correction Prepared by: Y. Murata From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
- Page 35 PAGE: 1/1 Model Date: No.: : K-P3 24-Feb-10 RG091009 Subject: Service Manual Correction Prepared by: K. Nakano From: 2nd Overseas Tech Support Sec. 2nd PQM Dept Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
- Page 36 PAGE: 1/1 Model Date: No.: : K-P3 14-Jun-10 RG091010 Subject: Parts Catalog correction Prepared by: K. Nakano From: 2nd Overseas Tech Support Sec. 2nd PQM Dept Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...