Samsung HG43NT678UF Service Manual
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Samsung HG43NT678UF Service Manual

Samsung HG43NT678UF Service Manual

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SERVICE
Hospitality Displays
HG50NT678UF
UHD TV
Project : HT670U
Chassis : HWP01
Model : HG43NT678UF
HG50NT678UF
HG55NT678UF
HG65NT678UF
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung HG43NT678UF

  • Page 1 UHD TV Project : HT670U Chassis : HWP01 Model : HG43NT678UF HG50NT678UF HG55NT678UF HG65NT678UF SERVICE Manual Hospitality Displays Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram HG50NT678UF...

  • Page 2: Table Of Contents

    Contents 1. Precautions ..........................1-1 1-1. Safety Precautions ..........................1-1 1-1-1. Warnings ..........................1-1 1-1-2. Servicing the LED TV ......................1-1 1-1-3. Fire and Shock Hazard ......................1-1 1-1-4. Product Safety Notices ......................1-2 1-2. Servicing Precautions ........................1-3 1-2-1. General Servicing Precautions ....................1-3 1-3.
  • Page 3 5. Wiring Diagram ........................5-1 5-1. Wiring Diagram ..........................5-1 5-2. Connector............................5-2 5-2-1. MAIN Board ........................... 5-2 5-2-1. DC VSS-PD BOARD ....................... 5-6 5-3. Cables ............................... 5-10...
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2020 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 5: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 6: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 7: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 8: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. 1.

  • Page 9: Installation Precautions

    1. Precautions 1-4. Installation Precautions 1. For safety reasons, more than a people are required for carrying the product. 2. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. 3.

  • Page 10: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product Information Model HG**NT678UF Front View * W : Width H : High D : Depth Detail View Color Front : BLACK / Stand : BLACK Body 37.9 x 22.0 x 2.3 inches (963.9 x 558.9 x 59.6 mm) 43"...
  • Page 11 2. Product specifications Model HG65NT678UF Front View * W : Width H : High D : Depth Detail View Color Front : BLACK / Stand : BLACK Body 57.1 x 32.7 x 2.4 inches (1449.4 x 830.3 x 59.9 mm) Dimensions 65"...

  • Page 12: Other Information

    Mega Contrast Color PurColor Viewing Angle (H/V) 178/178 Auto Depth Enhancer Contrast Enhancer Audio Dolby Digital Plus Sound Output (RMS) Speaker Type Woofer Smart TV Samsung SMART TV Voice Interaction TV Plus Web Browser SmartThings App Support SmartThings Universal Guide...
  • Page 13 2. Product specifications HG**NT678UFXZA Item VESA 200 x 200 200 x 200 200 x 200 400 x 300 VESA Mount VESA Screw Size VESA Screw Depth 20-22 Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Easy Setup Bluetooth Low Energy...
  • Page 14 Item System Digital Broadcasting ATSC/ClearQAM Analog Tuner CI (Common Interface) Data Broadcasting Hospitality Samsung LYNK™ HMS Compatibility Feature H.Browser Compatibility Samsung LYNK™ REACH (IP) Samsung LYNK™ REACH (RF) REACH 4.0 Hospitality Home Menu Home Menu 2017 Bluetooth Music Player (Mobile → TV) Hospitality Plug&Play (Easy Set-up)
  • Page 15 2. Product specifications HG**NT678UFXZA Item Smoovie Compatibility Soft AP On/Off Timer (Schedule) Wake-up Timer (Alarm) Samsung LYNK™ DRM Pro:Idiom HW bLAN Security Mode S/W EPG (Solution EPG) IP Over Coax UL Certification Input & Output HDMI Component In (Y/Pb/Pr) Composite In (AV)
  • Page 16 2. Product specifications HG**NT678UFXZA Item Door-Eye Video In PC In (D-sub) (Side./Rear) PC/DVI Audio In (Mini Jack) Ethernet Bridge (LAN-Out) Design Front Color BLACK Stand Type SQUARE SQUARE SQUARE SLIM FEET Swivel (Left/Right) Bezel Type 3 Bezel-less Light Effect (Deco) ENERGY STAR (Latest effective version) Eco Sensor Power...

  • Page 17: Accessories

    2. Product specifications 2-3. Accessories NOTE • The items’ colours and shapes may vary depending on the models. • Cables not included can be purchased separately. • Check for any accessories hidden behind or in the packing materials when opening the box. •...

  • Page 18: Viewing The Functions

    2-4. Viewing the Functions „ Create a premium guest experience Samsung’s HT690U displays enable premium hotel operators to meet guests’ rising expectations while improving their own efficiency. Through brilliant UHD picture quality and convenient room management, guests can enjoy the comforts of home and seamless two-way communication through their display.
  • Page 19 2. Product specifications „ UHD-quality content delivery Samsung’s hospitality displays offer hotel guests the vivid picture quality of home entertainment systems. Through UHD upscaling technology, these refined displays showcase all content at UHD resolution (3,840 x 2,160), with four times the pixels of the FHD standard.
  • Page 20 Content managers can easily incorporate images, logos and feature icons specific to guest needs while reinforcing special offers and hotel branding. „ Powerful performance, enhanced security Backed by the powerful TIZEN operating system, Samsung hospitality displays ensure secure content delivery across the application, platform and system layers. 2-11...
  • Page 21 „ Centralized, real-time management Compatible with existing LAN, Wi-Fi and coaxial infrastructures, Samsung’s LYNK REACH 4.0 content platform centralizes and streamlines overall hotel maintenance. Hotel managers now can remedy issues across single displays or display groups before they escalate.
  • Page 22 2. Product specifications „ End-to-end personalized service Hotels additionally can use LYNK REACH 4.0 to deliver customized guest messaging. Upon arrival, guests can receive a personalized greeting along with information about promotions or on-site amenities relevant to their stay. LYNK REACH 4.0 also provides express check-out for added convenience.

  • Page 23: About The Buttons On The Remote Control

    2. Product specifications 03 The Remote Control 2-5. About the Buttons on the Remote Control About the Buttons on the Remote Control „ The Remote Control • The images, buttons, and functions of the remote control may differ depending on the model. •...
  • Page 24 2. Product specifications „ Installing batteries into the remote control (Battery size: AAA) Installing batteries into the remote control (Battery size: AAA) Match the polarity of the batteries to the symbols in the battery compartment. Match the polarity of the batteries to the symbols in the battery compartment. •...

  • Page 25: Using The Tv Controller

    • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed. Please • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed. Please remove remove the protective film.

  • Page 26: Hotel Option Menu Items

    • Standalone: TV works alone, without an SI STB or SBB. SI Vendor • Interactive: Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek / SeaChange / MDC / Innvue / EBL • Standalone: OFF / Smoovie / SSCP PowerOn Set the channel to displaywhen the TV is turned on.
  • Page 27 2. Product specifications Hotel Option menu Item Description Edits channels, with 3 different Bank options. There are specific channels customers can enjoy, depending on the Bank card. Channel Bank Editor • This function is only available when set to Hospitality Mode: Standalone, SI Vendor: Smoovie.
  • Page 28 2. Product specifications Hotel Option menu Item Description Allows music output from an mp3/audio player connected to an HDMI input source. When set to on, you can hear sound from the player through an HDMI input of the RJP whether there is a video HDMI Music Mode signal or not.
  • Page 29 2. Product specifications Hotel Option menu Item Description System Manager Gives you direct and immediate access to System Manager menu such as such as Time, Language, Change PIN, etc. System Manager allow you to adjust your TV's system and customize settings foryour viewing environment.
  • Page 30 Software Update Lets you upgrade the TV Software with a USB flash dirve. If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on.
  • Page 31 2. Product specifications Hotel Option menu Item Description You can set the TV's group ID to manage TVs in groups on the Group ID REACH Server (Modulator). You can set the specific time to receive and update REACH data from the REACH Server (Modulator). (Operates when the AC power cord is plugged in and the power is off.) •...

  • Page 32: Supported Subtitles

    2. Product specifications 2-8. Supported subtitles „ Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml „ Supported internal subtitles Name Format Xsub...
  • Page 33 2. Product specifications „ Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a *.mpa MPEG4 *.aac *.flac FLAC FLAC Supports up to 2 channels *.ogg Vorbis Supports up to 2 channels WMA is supported up to 10 Pro 5.1 channels. *.wma WMA lossless audio is not supported.
  • Page 34 2. Product specifications „ Supported video codecs Bitrate File format Container Video codecs Resolution Frame rate (fps) Audio codecs (Mbps) 4096 x 2160: 30 *.avi H.264 BP/MP/HP 4096 x 2160 *.mkv 3840 x 2160: 60 *.asf HEVC (H.265 - Main, Main10) Dolby Digital *.wmv LPCM...
  • Page 35 2. Product specifications „ Other Restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. •...

  • Page 36: Disassembly And Reassemble

    This section of the service manual describes the disassembly and reassembly procedures for the LED TV. 1. Disconnect the LED TV from the power source before disassembly. 2. Follow these directions carefully. - Use the Samsung Service tool to disassemble the cabinet. • Recommend to use the Samsung Service tool CAUTION - Recommended Torque for Cabinet/Stand screws : 10 ~ 12kgf.
  • Page 37 3. Disassembly and Reassemble Description & Screws Picture Description [ASSY STAND] Remove the ASSY STAND P-GUIDE. • 43/50/55 inches Remove the 4 screws. ASSY ACCESSORY-SCREW 6003-001907 SCREW-TAPTYPE : M4 x L14, ZPC(BLK) • SET + STAND Remove the ASSY STAND P-COVER TOP (R/L) with pulling down.
  • Page 38 3. Disassembly and Reassemble Description & Screws Picture Description Locking Part • 43 inches Top Corner : 2 point (Snap Hook) - Top : 8 point - Left/Right :4 point - Bottom : 6 point - Cover Rear : 1 Point Bottom • 50 inches Top Corner : 2 point (Snap Hook)
  • Page 39 3. Disassembly and Reassemble Description & Screws Picture Description Gently lift up the rear cover from the middle to prevent inside clips damaged. NOTE • Straighten ALL Locking Wires before reattaching cover. DC VSS-PD BOARD ASSY PCB MAIN ASSY BOARD P-FUNCTION ASSY SPEAKER P-FRONT [ASSY BOARD P-FUNCTION] Remove the ASSY BOARD P-FUNCTION.
  • Page 40 3. Disassembly and Reassemble Description & Screws Picture Description [ASSY SPEAKER P-FRONT] Remove the ASSY SPEAKER P-FRONT. 1 Remove the cable from ASSY PCB MAIN. 2 Remove from the displayed Panel Hole. : Assy SPK to Panel Hole 4 Points Panel Hole 4 point ASSY SPEAKER P-FRONT [Cables]...
  • Page 41 3. Disassembly and Reassemble Description & Screws Picture Description [DC VSS-POWER BOARD] Measurement point - 43 inches Remove the DC VSS-PD BOARD. 1 You have to discharge the SMPS by using Discharge JIG across leads of Large Capacitors as pictured side. Service Jig-Capacitor Discharge • If LED ON £...
  • Page 42 3. Disassembly and Reassemble Description & Screws Picture Description • 50 inches Measurement point - 50 inches - Measurement point : - Measurement point :...
  • Page 43 3. Disassembly and Reassemble Description & Screws Picture Description • 55 inches Measurement point - 55 inches - Measurement point : - Measurement point :...
  • Page 44 3. Disassembly and Reassemble Description & Screws Picture Description • 65 inches Measurement point - 65 inches - Measurement point : - Measurement point :...
  • Page 45 3. Disassembly and Reassemble Description & Screws Picture Description 2 Push and hold down BLU connector tab to release it’s panel lock connection. 3 Lift to release the lock tab on upper left side of Board. (Step 4 will assist) 4 Locate a notch in insulation sheet.
  • Page 46 3. Disassembly and Reassemble Description & Screws Picture Description • 50 inches Gently lift the 1 edge to unlock the SMPS board. 1 Lift up (2EA) Locking 1 Mounting slots (5EA) Fixing Hole Remove the board by holding it with both hands and sliding it to the Right Slide to the...
  • Page 47 3. Disassembly and Reassemble Description & Screws Picture Description • 65 inches Gently lift the 1 edge to unlock the SMPS board. 1 Lift up (2EA) Locking 1 Mounting slots (5EA) Fixing Hole Remove the board by holding it with both hands and sliding it to the Right Slide to the...

  • Page 48: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Function/IR To Main Board CN1601 (FUNCTION/IR) A3.3V TU_LNB_SCL_I2C TU_LNB_SDA_I2C KEY_INPUT1 KEY_INPUT2 LED_STB_OUT <LED Status / Function Switch> <Main Board Connector Function Pins> 4-1-1. Function Test Place TV in Power Standby 8 PIN : LED 1.7Vdc Function Assy/Cable/Main LED OFF Board...

  • Page 49: Power

    4. Troubleshooting 4-2. Power • 43 inches CNM801 ANA-DIM A13V OD ON/OFF A13V BLU_PWM A13V Power_On/Off A13V <MAIN Connector> CNL801 CN801S FP801S <LED Connector> <AC INLET> <Fuse>...
  • Page 50 4. Troubleshooting • 50 inches CNM801 ANA-DIM A13V A13V BLU_PWM A13V Power_On/Off A13V <MAIN Connector> CNL801 <LED Connector> CN801S FP801S FP801S CN801S UDA-PL 4A 250V DAC-18D4E3 T4AH250V <AC INLET> <Fuse>...
  • Page 51 4. Troubleshooting • 55 inches CNM801 ANA-DIM A13V A13V BLU_PWM POWER_On/Off A13V A13V <MAIN Connector> CNL801 <LED Connector> CN801S FP801S <AC INLET> <Fuse>...
  • Page 52 4. Troubleshooting • 65 inches CNM801 ANA-DIM A13V A13V BLU_PWM A13V POWER_On/Off A13V <MAIN Connector> CNL801 CN801S FP801S <AC INLET> <Fuse> <LED Connector>...

  • Page 53: Tv Power Standby Test

    4. Troubleshooting 4-2-1. TV POWER STANDBY Test Standby LED Indicator Place TV in Power Standby – Status can be changed in user menu and may default off. If Not Lit ? (Should have been lit with AC 120Vac Line status setting) If missing ? 120Vac Source/Power Cord One Connect and cable status...
  • Page 54 4. Troubleshooting 4-2-2. TV POWER STANDBY Test „ Simplified Version Verify Standby Light If missing perform Standby Test / Function Test Power TV On ? Check Standby LED changes and TV Powers On Check with both Remote & Function Control Power command (Power On/Off changes from 0Vdc (off) to Replace Main Board...
  • Page 55 4. Troubleshooting „ Extended Version (Power On/Off).2Vdc (when off) changes to 3.3Vdc (on) – There is a delay from PS-ON to off condition when the TV is powered off. CNM801 ANA-DIM Power TV On A13V OD ON/OFF A13V BLU_PWM A13V Power_On/Off A13V If voltage error or no...
  • Page 56 4. Troubleshooting Verify Backlight Turns On Check BLU_PWN (PIN 6) Backlight On/Off & Dim Controls – For approx. 1Vdc – 2.5Vdc depending on backlight dimming level. CNM801 ANA-DIM A13V OD ON/OFF A13V BLU_PWM If No Backlight ? A13V Power_On/Off A13V If missing/Error ? If OK ? Replace the Main Board...

  • Page 57: Backlight Test

    4. Troubleshooting 4-2-3. Backlight Test Activate Backlights ? (Disconnect Lead Cable Check TV Screen for active backlight LEDs. from Main to Power Supply.) Check BL Supplies (CH1) on SMPS. CNL801 VF CH1 Dim. CH1 <43" Panel BL : Two Sets of LED BL Strings> VF CH1 If NO BACKLIGHTS ? Dim.
  • Page 58 4. Troubleshooting Locate CH1 (+) on SMPS and measure for approx. 270Vdc (65”) Locate CH1 (-) on SMPS and measure for approx. 270Vdc (65”) If BACKLIGHTS on but PANEL SECTION(S) off ? CH1 (+) is very low or CH1 (+) is OK &...
  • Page 59 4. Troubleshooting „ BACKLIGHT DIMMING PROBLEMS Go to Menu Picture Backlight £ £ Enter Menu ? – vary level (0 – 50) Check BLU_PWN (PIN 6) control voltages (CNM801) – varies approx. 0.5V – 2.5Vdc CNM801 ANA-DIM A13V OD ON/OFF A13V BLU_PWM If no backlight changes...

  • Page 60: Video

    ! Failed • Fail Replace Main/T-CON Board or Panel Please try to contact the Samsung Call Center. Be ready to provide this information to the support agent. - Model Code : XXXXX - Software Version : XXXXX The serial and version numbers can be found on the sticker on the back or right side of your TV.

  • Page 61: Test Patterns

    4. Troubleshooting 4-3-2. Test Patterns Main Board KANT-M2 Scaler Pattern / US Post Pattern T-CON SoC TCON Test Pattern [Factory Mode] „ Check Test Patterns • ENTER : Factory mode Test Pattern £ £ 1. Verify "Scaler Pattern" and "US Post Pattern". 2.

  • Page 62: Main Board

    4. Troubleshooting 4-3-3. MAIN BOARD • Main Section T-CON Section £ PANEL £ „ Main Section Customer Picture Test 1 Mute > 1 > 4 > 7 > Mute Video Operation Generated on Main Section. • If OK: Source & Input Cables Other inputs •...
  • Page 63 4. Troubleshooting „ PANEL 43/50/55 inches 65 inches • Check Panel 1. If Noisy Video: Soc T-CON Pattern in Factory Mode → Use type of Noise observed (Bars, single lines, video distortion, etc to help.) → If noise is only on one half of screen check / swap panel cables. →...

  • Page 64: Audio

    4. Troubleshooting 4-4. Audio • Source Main Board Speakers £ £ „ Source • The picture is good but there is no sound. Set Sound Output to TV Speaker. → Settings Sound Sound Output £ £ £ • The speakers are making an odd sound. Run Sound Test.

  • Page 65: Factory Mode

    Factory Remote 1. Power TV ON. 2. Select TV Source. Info → Factory. 4. Use MENU for return. AA81-00243A (Service Remotes) Samsung IR Remote 1. TV Power Standby. 2. Press as follows. • Remote Button NTSC MUTE POWER INFO MENU...
  • Page 66 4. Troubleshooting Performing Factory Reset 1. Enter Factory Mode. 2. Select Option Factory Reset £ 3. TV will power off. 4. Perform ALL TV Settings. (New out of box condition) First Screen Appearing in Factory Mode • Sample : QN65Q60TAFXZA 4-19...
  • Page 67 4. Troubleshooting „ Important Screen Info • Micom Version • Sub Micom • Tizen Platform info • BT Version • E-Manual • Blaster Version • E-POP Version • EDID Success (Status) • HDCP Success (Status • • Dimming • T-CON •...
  • Page 68 4. Troubleshooting „ SVC £ Test Patterns Main IC [Factory Mode] 1. Verify "Scaler Pattern" and "US Post Pattern". Scaler Pattern 2. Verify "FRC Pre Test Pattern". US Post Pattern 3. Verify "FRC Post Test Pattern". FRC Pre Pattern 4. Verify "SoC TCON Test Pattern". FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level...
  • Page 69 4. Troubleshooting „ Factory Mode £ Control £ EDID 1. Remove ALL HDMI connections. 2. Factory Mode £ Control £ EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option Asia Option ADC/WB Sound Advanced 3. Select EDID/OFF to ON.
  • Page 70 4. Troubleshooting „ SVC £ Info £ ER Count Check each item listed. „ Important Items WD Count: Watch Dog → Hardware related issue. AR Count: Auto Reset → Software (i.e. Apps) related. WiFi Count: Check all listed items BT Count: Check all listed items VCC Fail Count →...

  • Page 71: Replacing Main Board

    4. Troubleshooting 4-6. Replacing Main Board When replacing Main Board, certain values needs to be manually input in Factory menu to complete the replacement. „ Steps to Replace Main Board 1. Enter Factory Menu (Use Factory Remote only). – Power TV on : Select TV Source Info/Factory Option...
  • Page 72 4. Troubleshooting Writing Type • For Quick Entry of Type. 1. Confirm Type from Option Byte Table for your TV. Home Updates Exit 2. Select Writing Type. Factory Reset "Set Panel Type" appears. Type 50C6AU0GT 4. Enter exact Model Type using cursors. Writing Type 5.
  • Page 73 4. Troubleshooting SW Model • Check Label Rating of the TV (located on the Rear Cover). – SW Model is digits after "/" in Version No. – Choose same SW Model code from the list. Home Updates Exit Factory Reset Type 50C6AU0GT Writing Type...
  • Page 74 4. Troubleshooting Front Color • Check Label Rating of the TV (located on the Rear Cover). Home Updates Exit Factory Reset Type 50C6AU0GT Writing Type Local Set SW Model HT678U Front Color U-F-NU71-50 Writing Front Color Model Code HG50NT678UFXZA TUNER QTQ80D-Q49TD1 QTQ950SA-Q85TA1 QTQ80D-Q55TD1...
  • Page 75 4. Troubleshooting Model Code • For Quick Entry of Model Code. 1. Confirm Model Code from Option Byte Table for your TV. Home Updates Exit 2. Select Model Code. Factory Reset "Set Model Code" appears. Type 50C6AU0GT 4. Enter exact Model Code using cursors. Writing Type 5.

  • Page 76: Detail Factory Option

    4. Troubleshooting 4-7. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". „ HG43NT678UFXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor...
  • Page 77 4. Troubleshooting „ HG50NT678UFXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06369M BN44-01054E 50C6AU0GT BN91-22709M BN94-16306V YA01 HANSOE CY-BT050HGPV7H/V L55S6_THS • MAIN Factory Option Local Set BOM Model Front Color S/W Model U-F-NU71-50...
  • Page 78 4. Troubleshooting „ HG55NT678UFXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06371M BN44-01054A 55S6AU0GT BN91-22709N BN94-16306W CB01 CSOT DYREL CY-BT055HGHV7H/V L55S6_TDY • MAIN Factory Option Local Set BOM Model Front Color S/W Model...
  • Page 79 4. Troubleshooting „ HG65NT678UFXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06377A BN44-01055A 65B6AU0GT BN91-22709P BN94-16306X BA01 DYREL CY-BT065HGEV1V/H L65S6N_TDY • MAIN Factory Option Local Set BOM Model Front Color S/W Model U-F-NU71-65...

  • Page 80: Factory Data

    4. Troubleshooting 4-8. Factory Data „ Option Factory Menu Name Data Range Factory Reset • Type 50C6AU0GT Refer to "4-10. Detail Factory Option". Writing Type Local set SW Model HT678U Front Color U-F-NU71-50 Writing Front Color • Model Code HG50NT678UFXZA 43/50/55/65 •...
  • Page 81 4. Troubleshooting Factory Menu Name Data Range ECO IC TYPE NOT_DETECT COLOR IC TYPE RISG315 Info Link Server Type development Info Link Country None TTX Group UserOSD OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device Kant-M2e RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD...
  • Page 82 4. Troubleshooting Factory Menu Name Data Range FirstScreen Cach Size Hotel Option Hospitality Mode Power On Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking...
  • Page 83 4. Troubleshooting Factory Menu Name Data Range Subwoofer Support Woofer Type Woofer Volume 0xc7h Woofer Scale 0x3fh Woofer Check sum 0x0000A273 PEQ Inx PEQ Test Ready Speaker EQ Bottom Checksum NONE Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale...
  • Page 84 4. Troubleshooting Factory Menu Name Data Range FHD DDR SSC ON OFF FHD DDR SSC Value UHD DDR SSC ON OFF UHD DDR SSC Value P eBus SSC ON/OFF P eBus Value LVDS SSC ON/OFF LVDS SSC Value AP Vx1 SSC ON/OFF AP Vx1 Value N Vx1 SSC ON/OFF N Vx1 Value...
  • Page 85 4. Troubleshooting Factory Menu Name Data Range BT_ON_OFF RF Mute Time 600ms Tuner Margin European specifications FRC FDISPLAY ON/OFF 3D FDISPLAY ON/OFF PC Mode ON/OFF FRC VX1 RX EQ SETTING FRC VX1 TX Pre_emphasis setting Netflix OSD Threshold TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION...
  • Page 86 4. Troubleshooting Factory Menu Name Data Range HDMI SW Failure HDMI Rx Failure MP Failure Main SerDES Failure Jack SerDES Failure Stress Mode Log Analyzer Error Popup On/Off DeadLock KILL CES Option CES Convergence Option CES ATSC 3_0 CES OOBE MVPD SUPPORT BT DUT BT Throughput Reproduce Module...
  • Page 87 4. Troubleshooting „ SVC Factory Menu Name Data Range Self Test(for HW) * the Output of test pattern from each IC Info Reset Apps Reset SVC Reset SPI Flash Reset Data Sync Reset Factory Data Reset OPTION_HDMI DVI/HDMI SOUND Auto HDMI HOT PLUG Disable HOTPLUG SWITCHING...
  • Page 88 4. Troubleshooting Factory Menu Name Data Range HDMI HDCP EN HDMI HDCP EN FLAG POWER ON FLT CNT LOS HDCP UPDATE SPI READY SPI VERSION HdmiRx EQ HDMI TMDS ERR DET DVB CI TS Clock delay TC TS Clock delay S CI Control Buf ON TS Clock delay CPU TS Clock delay TC2...
  • Page 89 4. Troubleshooting Factory Menu Name Data Range PANEL FLASH UPGRADE Logic Usb D/L SUBMICOM UPGRADE * Upgrade Sub-Micom Program SUBMICOM JP USB UPGRADE BT UPGRADE BT FREEPAIRING Function Upgrade FRC3D FW UPGRADE FRC3D SRP UPGRADE FRC3D LD UPGRADE FRC2 3D FW UPGRADE Camera Upgade * Upgarde Camera module(There is upgrade program in Main-Image)
  • Page 90 4. Troubleshooting Factory Menu Name Data Range Source Direct On/Off Apps Update Auto Power LAST POWER SMCE Control Motor Test Cube Test V APP Picture Direct On/Off SVC Panel ORIGINAL Serial number Writing S/N „ ADC/WB Factory Menu Name Data Range AV Calibaration Comp Calibration...
  • Page 91 4. Troubleshooting Factory Menu Name Data Range G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain...
  • Page 92 4. Troubleshooting Factory Menu Name Data Range R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain SPI G-Gain SPI B-Gain SPI N Rgain SPI N Bgain SPI N Roffset SPI N Boffset SPI W2 Rgain...

  • Page 93: Av Control Tabe

    4. Troubleshooting 4-9. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01...
  • Page 94 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07 0x00...
  • Page 95 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 fixed command Color Red Value Color Space Custom 0~100 0x14 0~100 fixed command Color Green Value Color Space Custom 0~100 0x15...
  • Page 96 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Film Mode Auto2 0x02 Cinema 0x03 Smooth Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x0b 0x01 value fixed command Judder Reduction 0x02 value fixed command LED Clear Motion 0x03...
  • Page 97 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Screen Adjustment Position Position3 0x02 Position4 0x03 Reset Picture Reset Picture 0x0d 0x0b 0x00 0x00 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05...
  • Page 98 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Pip Sound_ 0x01 fixed command Select_Sub Channel_Up 0x05 0x00 fixed command Channel_ 0x01 fixed command Down Sound Sound Mode Standard 0x0c 0x00 0x00 0x00 Music 0x01 Movie 0x02 Clear Voice 0x03 Amplify 0x04 Equalizer...
  • Page 99 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value High 0x03 Sound TV Installation Type Stand 0x0c 0x00 0x00 Wallmount 0x01 Audio Delay Dealy Value 0~250 0x0d 0x00 (0~250) (0x00~0xFA) Key Generation *Refer for 0x0d 0x00 0x00 Table Show/Hide Control Show 0x0e 0x00 0x00...

  • Page 100: Updating The Tv's Software

    £ £ After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 101: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram • 43/50/55/65 inches CN202 CNM801 CNL801 ASSY PCB MAIN DC VSS-PD BOARD CN1300 CN1601 ACN01 SPEAKER SPEAKER • 43/50/55/65 inches_inner...

  • Page 102: Connector

    5. Wiring Diagram 5-2. Connector 5-2-1. MAIN Board • External Connector (For Engineers) CN202 (12Pin) (POWER) LEAD CONNECTOR- POWER CN1300 (96Pin) (USI-T-LEFT) FFC CABLE (12Pin) (4Pin) CN1601 ACN01_B (FUNCTION/IR) (SPEAKER) LEAD CONNECTOR-SUB ASSY „ MAIN Board Pin Map CN1601 (FUNCTION/IR) CN202 (POWER) A3.3V TU_LNB_SCL_I2C...
  • Page 103 5. Wiring Diagram CN1300 (USI-T-LEFT) FB_TRDY_1 PANEL_3.3V_PW PANEL_3.3V_PW FB_VCOM1_2_CELL VCOM1_CELL VCOM2_CELL VCOM3_CELL VSS_OUT1_CELL VOFF_-11V_PW VGHD CKV1_GOA CKV2_GOA CKV3_GOA CKV4_GOA CKVB1_GOA CKVB2_GOA CKVB3_GOA CKVB4_GOA STVP1_GOA LC1_VGP1_GOA ST_GOA DEMURA_SSPFRM_SPI DEMURA_SSPCLK_SPI 25 DEMURA_SSPHOLD_SPI 26 DEMURA_SSPWP_SPI DEMURA_SSPRXD_SPI DEMURA_SSPTXD_SPI 29 DEMURA_SSPFRM_SPI 30 DEMURA_SSPWP_SPI DEMURA_SSPRXD_SPI DEMURA_SSPTXD_SPI 34 DEMURA_SSPFRM_SPI DEMURA_SSPCLK_SPI 36 DEMURA_SSPHOLD_SPI...
  • Page 104 5. Wiring Diagram • Internal Connector (For Customers) CN1402 (4Pin) (USB2) CN1401 (4Pin) (USB1) CN2201 (19Pin) (HDMI IN3) CN2102 (19Pin) (HDMI IN2) CN2101 (19Pin) (HDMI IN1) TU2301_US (ANT IN) TU2101G (RF MODULATOR) (5Pin) (6Pin) (7Pin) CN2003 CN1902J CN2620 (OPTICAL) (DATA) (EX-LINK) „...
  • Page 105 5. Wiring Diagram CN2102 (HDMI IN2) HDMI2_RX2+_HDMI HDMI2_RX2-_HDMI HDMI2_RX1+_HDMI HDMI2_RX1-_HDMI HDMI2_RX0+_HDMI HDMI2_RX0-_HDMI HDMI2_RXC+_HDMI HDMI2_RXC-_HDMI HDMI2_SCL_DDC HDMI2_SDA_DDC HDMI2_CABLE_DET HDMI2_5V_PW HDMI2_HPD CN2101 (HDMI IN1) HDMI1_RX2+_HDMI HDMI1_RX2-_HDMI HDMI1_RX1+_HDMI HDMI1_RX1-_HDMI HDMI1_RX0+_HDMI HDMI1_RX0-_HDMI HDMI1_RXC+_HDMI HDMI1_RXC-_HDMI HDMI1_SCL_DDC HDMI1_SDA_DDC HDMI1_CABLE_DET HDMI1_5V_PW HDMI1_HPD CN2003 (OPTICAL) SPDIF_OUT B5V_PW IDENT_SPDIF CN1902J (DATA) RJ12_CLK RJ12_RX...

  • Page 106: Dc Vss-Pd Board

    5. Wiring Diagram 5-2-1. DC VSS-PD BOARD • 43 inches CNM801 ANA-DIM A13V OD ON/OFF A13V BLU_PWM A13V Power_On/Off A13V <MAIN Connector> CNL801 CN801S FP801S <LED Connector> <AC INLET> <Fuse>...
  • Page 107 5. Wiring Diagram • 50 inches CNM801 ANA-DIM A13V A13V BLU_PWM A13V Power_On/Off A13V <MAIN Connector> CNL801 <LED Connector> CN801S FP801S FP801S CN801S UDA-PL 4A 250V DAC-18D4E3 T4AH250V <AC INLET> <Fuse>...
  • Page 108 5. Wiring Diagram • 55 inches CNM801 ANA-DIM A13V A13V BLU_PWM POWER_On/Off A13V A13V <MAIN Connector> CNL801 <LED Connector> CN801S FP801S <AC INLET> <Fuse>...
  • Page 109 5. Wiring Diagram • 65 inches CNM801 ANA-DIM A13V A13V BLU_PWM A13V POWER_On/Off A13V <MAIN Connector> CNL801 CN801S FP801S <AC INLET> <Fuse> <LED Connector>...

  • Page 110: Cables

    5. Wiring Diagram 5-3. Cables NOTE • The image may differ with the specific model and area. • The code number can be changed, see "Exploded Views" provided on the site. • 43/50/55/65 inches CN202 CNM801 CNL801 ASSY PCB MAIN DC VSS-PD BOARD CN1300 CN1601...
  • Page 111 5. Wiring Diagram Part Name & Connection Part Spec Part Code 12P/L300 43" BN39-02231D 50" BN39-02231C LEAD CONNECTOR-SUB ASSY 12P/L400 MAIN - FUNCTION/IR 55" BN39-02231C 12P/L500 65" BN39-02231B 5-11...

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