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Reissued: 23-Mar-10
Model:
Al-P1
RTB Reissue
The items in bold italics have been corrected.
Subject:
Firmware Release Note: Network DocBox
From:
1st Overseas Tech Support Sec., 1st PQM Dept.
Classification:
This RTB has been issued to announce the firmware release information for the Network
DocBox.
Version
1.02
1.01
1.00
0.33
Version
Modified Points or Symptom Corrected
1.02
Symptom corrected:
1.
The printer might not transfer the job log or the access log to Web
SmartDeviceMonitor or Remote Communication Gate S Pro.
1.01
Symptom corrected:
1.
Duplicate logs might be transfered to Web SmartDeviceMonitor.
1.00
Symptom corrected:
1. Job names that include the "%s" character prevent Web SmartDeviceMonitor
from retrieving the MFP's job list.
2. Job names that include the "%s" character prevent the Document server from
being accessed by the web service. The result is that the Document Server
cannot be seen from Web Image Monitor.
3. The setting that controls access to the Debug Log (SP5842-001 bit #7) has no
effect.
0.33
1st Mass production
T
echnical
Troubleshooting
Mechanical
Paper path
Other (
)
Program No.
G1795744E
G1795744D
G1795744C
G1795744A
B
ulletin
Date:
13-Mar-08
Prepared by:
Part information
Electrical
Transmit/receive
Effective Date
April 2010 production
December 2009 production
November 2008 production
1st Mass production
PAGE: 1/1
No
.: RG179001c
K.Hamada
Action required
Service manual revision
Retrofit information

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Summary of Contents for Ricoh Alex-P1

  • Page 1 echnical ulletin PAGE: 1/1 Reissued: 23-Mar-10 Model: Date: Al-P1 13-Mar-08 .: RG179001c RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Network DocBox K.Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Classification: Troubleshooting Part information...
  • Page 2 echnical ulletin PAGE: 1/5 Reissued: 10-May-11 Model: Date: Al-P1 13-Mar-08 .: RG179002i RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Network Support T. Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required...
  • Page 3 echnical ulletin PAGE: 2/5 Reissued: 10-May-11 Model: Date: Al-P1 13-Mar-08 .: RG179002i Version Modified Points or Symptom Corrected 7. The device might lose network connectivity if SSDP is enabled. Network connectivity could be temporarily restored after a power cycle. 7.34 IMPORTANT: When you update to this version of Network Support(ver.
  • Page 4 echnical ulletin PAGE: 3/5 Reissued: 10-May-11 Model: Date: Al-P1 13-Mar-08 .: RG179002i Version Modified Points or Symptom Corrected 3. Specific versions of SSL or TLS (SSLv2, SSLv3, or TLSv1) can now be enabled/disabled using Web Image Monitor. The setting can be configured from either of the following locations: Configuration >...
  • Page 5 echnical ulletin PAGE: 4/5 Reissued: 10-May-11 Model: Date: Al-P1 13-Mar-08 .: RG179002i Version Modified Points or Symptom Corrected 2. After a job consisting of a multiple of exactly 8KB (8192 bytes) is submitted via IPP, the device will no longer accept any more jobs until rebooted. 3.
  • Page 6 echnical ulletin PAGE: 5/5 Reissued: 10-May-11 Model: Date: Al-P1 13-Mar-08 .: RG179002i Version Modified Points or Symptom Corrected The device is connected via Wireless LAN. 9. If WPA2 is configured for a device, the Access Log List in WSDM ver 2.x will always show the WPA Encryption Method as TKIP and never as CCMP (AES), regardless of actual settings.
  • Page 7 echnical ulletin PAGE: 1/2 Reissued: 17-Nov-10 Model: Date: Al-P1 13-Mar-08 .: RG179004c RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Web Support T. Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required...
  • Page 8 echnical ulletin PAGE: 2/2 Reissued: 17-Nov-10 Model: Date: Al-P1 13-Mar-08 .: RG179004c Version Modified Points or Symptom Corrected Specific versions of SSL or TLS (SSLv2, SSLv3, or TLSv1) can now be enabled/disabled using Web Image Monitor. The setting can be configured from either of the following locations: - Configuration >...
  • Page 9 echnical ulletin PAGE: 1/1 Reissued: 06-Jan-11 Model: Date: Al-P1 13-Mar-08 .: RG179005e RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: Engine T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification:...
  • Page 10 echnical ulletin PAGE: 1/2 Reissued: 26-Apr-11 Model: Date: Al-P1 13-Mar-08 .: RG179006e RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Option PCL T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Classification: Troubleshooting Part information...
  • Page 11 echnical ulletin PAGE: 2/2 Reissued: 26-Apr-11 Model: Date: Al-P1 13-Mar-08 .: RG179006e Version Modified Points or Symptom Corrected 1.05 Symptom corrected: Every object on the page is shifted in one direction. This problem only affected HP- GL/2 jobs. 1.04 Other changes: 1.
  • Page 12 echnical ulletin PAGE: 1/1 Reissued: 01- Sep-11 Model: Date: Al-P1 13-Mar-08 .: RG179007c RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: PS3/PDF T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Classification: Troubleshooting Part information...
  • Page 13 echnical ulletin PAGE: 1/5 Reissued: 26-Apr-11 Model: Date: Al-P1 13-Mar-08 .: RG179008k RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Printer T. Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required...
  • Page 14 echnical ulletin PAGE: 2/5 Reissued: 26-Apr-11 Model: Date: Al-P1 13-Mar-08 .: RG179008k Version Modified Points or Symptom Corrected number of pages in the current copy. Instead the device will return the total number of pages for all copies. 1.18 IMPORTANT: When you update to this version of Printer(ver.
  • Page 15 echnical ulletin PAGE: 3/5 Reissued: 26-Apr-11 Model: Date: Al-P1 13-Mar-08 .: RG179008k Version Modified Points or Symptom Corrected IPDS jobs are cancelled if submitted to a tray whose paper type is configured as a "User Paper Type". A form is assigned to a tray (Web Image Monitor > Configuration > Printer > Basic Settings >...
  • Page 16 echnical ulletin PAGE: 4/5 Reissued: 26-Apr-11 Model: Date: Al-P1 13-Mar-08 .: RG179008k Version Modified Points or Symptom Corrected 1.14 Symptom corrected: 1. Jobs smaller than 2Kb cause slow printing if the Printer Language is AUTO. 2. A jam or other minor error affecting an IPDS job might cause the device to stall. 3.
  • Page 17 echnical ulletin PAGE: 5/5 Reissued: 26-Apr-11 Model: Date: Al-P1 13-Mar-08 .: RG179008k Version Modified Points or Symptom Corrected Maintenance > Image Density Adjustment) appears to revert to default after a power cycle. Though the default value is shown if viewed in the operation panel, the actual value used by the machine is correct.
  • Page 18 echnical ulletin PAGE: 1/2 Reissued: 20-Jul-12 Model: Date: Model Al-P1 21-Apr-08 .: RG179009g RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Option IPDS T. Hirakawa From: 1st Tech Service Sect., MFP/Printer Tech Service Dept Troubleshooting Part information Action required...
  • Page 19 echnical ulletin PAGE: 2/2 Reissued: 20-Jul-12 Model: Date: Model Al-P1 21-Apr-08 .: RG179009g Version Modified Points or Symptom Corrected DBCS (Double Byte Character Sets) IMB (IntelligentMail Barcodes) 4.739 Symptom corrected: The simplex pages of mixed simplex/duplex IPDS jobs will be printed on the wrong side of the page.
  • Page 20 echnical ulletin PAGE: 1/2 Reissued: 09-Oct-09 Model: Date: No.: Al-P1 23-May-08 RG179010b RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: IPDS Option Release K. Hamada From: 2nd Tech Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
  • Page 21 echnical ulletin PAGE: 2/2 Reissued: 09-Oct-09 Model: Date: No.: Al-P1 23-May-08 RG179010b 3. Loosen the screw and remove the SD card slot cover at an angle ( x 1). 4. Insert the IPDS SD Card into Slot 1 (Upper slot) until it clicks. Important: - Pushing on the SD Card releases it for removal.
  • Page 22: Troubleshooting

    echnical ulletin PAGE: 1/1 Model: Model Al-P1 Date: No.: 3-Jun-08 RG179011 Subject: Prepared by: SC866(SD card error 1) K. Hamada From: 2nd Tech Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
  • Page 23 odification ulletin PAGE: 1/1 Model: AL-P1 Date: No.: 17-Aug-09 RG179012 Modified Article: Prepared by: Filter K. Hamada From: 2nd Tech. Support Sec. Service Support Dept. Reason for Parts catalog correction Vendor change Other To facilitate assembly To improve reliability To meet standards Modification: Part standardization Product Safety...
  • Page 24 echnical ulletin PAGE: 1/2 Model: AL-P1 Date: No.: 8-Sep-09 RG179014 Subject: Prepared by: Duplex jam or Z-fold jam K. Hamada From: 2nd Tech Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
  • Page 25 echnical ulletin PAGE: 2/2 Model: AL-P1 Date: No.: 8-Sep-09 RG179014 Affected Units This issue affects the following Model Al-P1 mainframes: Model Name Code Serial Number Al-P1 G179-11 (No affected units) G179-17 (No affected units) G179-22 S3796400001 to S3796400034 G179-27 S3796400035 to S3796500381...
  • Page 26 echnical ulletin PAGE: 1/14 Reissued:19-Oct-09 Model: AL-P1 Date: No.: 01-Sept-09 RG179013a RTB Reissue The chapter “Installation of Card Authentication Package ” and “Updating Enhanced Locked Print NX Application and Filter” have been modified. Subject: Prepared by: Card Authentication Package V1.3 Installation / K.
  • Page 27: Installation

    PAGE: 2/14 Installation Overview There are several combinations for using "Card Authentication Package" and "Enhanced Locked Print NX". Embedded Type A: This is for a customer who wants to use "Card Authentication Package" and "Enhance Locked Print NX". Embedded Type B: This is for a customer who wants to use only "Card Authentication Package".
  • Page 28 PAGE: 3/14 Installation of Card Authentication Package "Working with the Machine" 1. Install a card reader device in a suitable location. 2. Connect the USB cable from the card reader device to the USB slot of the target machine. ・ The position of the USB slot may vary depending on the machine. 3.
  • Page 29 PAGE: 4/14 11. Run the Web Image Monitor for the target machine. 12. Ask a machine administrator to login to the target machine with the login name and password of the machine’s administrator. 13. Press “Configuration” in the main display. 14.
  • Page 30 PAGE: 5/14 15. Select “Local File” button and select a SDK application file that you want to install then press “Display Extended Feature List” Make sure that the correct application file name and folder. Please refer to the table on page 3. 16.
  • Page 31 PAGE: 6/14 18. Press “Install”. 19. Check the information for the installed SDK application. 20. Press “OK” to complete this installation. 21. If you want to install other SDK application, perform from step 15.
  • Page 32 PAGE: 7/14 22. Press "Administrator Tools” in the mail view. 23. Input an appropriate value of the Heap size (see the table below) then press “Apply”. Required heap size for the "Copy Extended Feature" depends on a combination of installed applications. For details, refer to the table below. ELP-NX GlobalScan NX Required Heap Size...
  • Page 33 PAGE: 8/14 29. Select “Address Book” 30. Select Registration No. and press “Change”. 31. Select “JavaTM/X” and press “OK”. 32. Turn the target machine off and on.
  • Page 34 PAGE: 9/14 Uninstallation Uninstalling Card Authentication Package 1. Turn on the target machine. 2. Deactivate "Card Authentication Package" and "Enhanced Locked Print-NX Application" with the Remote Manager. For details, see "Deactivation" in the "Embedded Software Remote Manager Installation/Activation Guide". Before uninstalling activated SDK applications, deactivation must be done. Otherwise, the product key will be wasted.
  • Page 35 PAGE: 10/14 Remote Updating Procedure Updating Card Authentication Package First update the Java VM Platform if the Java VM Platform and Card Authentication Package are supposed to be updated at the same time. 1. Ask a machine administrator to disable the Card Authentication Package with the operation panel.
  • Page 36 PAGE: 11/14 Updating Enhanced Locked Print NX Application and Filter Enhanced Locked Print NX Application 1. Prepare the applications related to the “Enhanced Locked Print NX Package” on your PC. 2. Unzip the zip file of the “D4900001.zip”. 3. Open the "readme.html" from unzipped file. 4.
  • Page 37 PAGE: 12/14 successfully updated to the target version, and that this application is operating normally. Enhanced Locked Print NX Filter The update procedure is the same as the installation procedure (see page 3 of this document).
  • Page 38 PAGE: 13/14 Appendix Matrix of Available Installation/Activation Tools Installation Remote Action SD Card Destination Manager Installation Target Activation Machine Version Up Activation Installation CAP-ES Server Activation Installation ELP-NX Target Activation Machine Version Up Activation Installation ELP-NX Target Activation Filter Machine Version Up Activation CAP: Card Authentication Package Embedded Type...
  • Page 39 echnical ulletin PAGE: 1/5 Model: Date: No.: AL-P1 21-Dec-09 RG179015 Subject: Prepared by: Dirty Background K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
  • Page 40 echnical ulletin PAGE: 2/5 Model: Date: No.: AL-P1 21-Dec-09 RG179015 Action In The Field: If the symptom is reported, do the following four procedures. I. Cleaning the pathway for recycled toner inside the PCDU 1. Turn the machine main power OFF. 2.
  • Page 41 echnical ulletin PAGE: 3/5 Model: Date: No.: AL-P1 21-Dec-09 RG179015 II. Cleaning the development roller surface IMPORTANT: You do not need to replace the development roller. This symptom can be solved by performing the four procedures in this RTB. 1. Remove the two screws and open the PCDU as shown below. 2.
  • Page 42 echnical ulletin PAGE: 4/5 Model: Date: No.: AL-P1 21-Dec-09 RG179015 5. Rotate the development roller in the direction of the arrow until the section you cleaned is no longer visible. Repeat Step 4 for this section of the roller surface. 6.
  • Page 43 echnical ulletin PAGE: 5/5 Model: Date: No.: AL-P1 21-Dec-09 RG179015 IV. Set the following SP modes to the values shown. SP Mode: Set to this value: SP 2201-01 (Development Bias): 560(default) SP 2201-02 (Development Bias for ID sensor pattern): 400(default) Note: For high-CV users (APV: 30K or more), set this SP to a value of 460.
  • Page 44 echnical ulletin PAGE: 1/1 Model: Date: No.: AL-P1 12-Feb-10 RG179016 Subject: Toner Handle Prepared by: K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
  • Page 45 MAC Address Change Notification Overview: The number of available MAC address codes used on Ricoh MFP/LPs has been depleted. Therefore, a new vendor code has been assigned to all affected models. The part number of the PCB used on the G179 was changed as follows:...
  • Page 46 echnical ulletin PAGE: 2/2 Reissued:29-Nov-10 Model: Date: No.: AL-P1 22-Nov-10 RG179017a Web Smart DeviceMonitor The device is detected as another vendor's product. RC Gate S The device is detected as another vendor's product. The issues described above have been resolved by the following update versions, which have already been released to the field.
  • Page 47 echnical ulletin PAGE: 1/2 Reissued:21-Dec-10 Model: AL-P1 Date: No.: 17-Dec-10 RG179018a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Service manual correction T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical...
  • Page 48 echnical ulletin PAGE: 2/2 Reissued:21-Dec-10 Model: AL-P1 Date: No.: 17-Dec-10 RG179018a 9:Argkle Pattern Small 22:Two Beam Density Pattern 10:Argyle Pattern Large 23:Full Dot Pattern 11:Independent Pattern (1 dot) 24:All White Pattern 12:Independent Pattern (2 dot) [0 to 15 / 15 / 1] 002 Density Set the density of the test pattern which is output in SP2109- 001.This SP is not used for the Grayscale patterns.
  • Page 49 echnical ulletin PAGE: 1/1 Reissued:13-Jun-11 Model: Date: No.: AL-P1 03-Mar-11 RG179019a RTB Reissue The items in bold italics were corrected or added. Subject: Parts catalog correction Prepared by: T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Classification: Troubleshooting Part information Action required Mechanical...
  • Page 50 echnical ulletin PAGE: 1/1 Model: Date: AL-P1 01-Apr-11 .: RG179020 Subject: Prepared by: Service manual correction T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Tier 2...
  • Page 51 echnical ulletin PAGE: 1/1 Model: AL-P1 Date: No.: 20-Apr-11 RG179021 Subject: Prepared by: T.Hirakawa Parts information From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2...
  • Page 52 echnical ulletin PAGE: 1/1 Model: Date: No.: AL-P1 12-May-11 RG179022 Subject: Part catalog correction Prepared by: T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
  • Page 53 echnical ulletin PAGE: 1/7 Model: Date: No.: Model AL-C1 19-Apr-12 RD009064 Subject: Prepared by: Part information Takuya Hirakawa From: 1st Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other (...
  • Page 54 Check: 1. Is the customer Suggest improvements: using Ricoh genuine Suggest a change in the office #1. Replace parts or units products and parts? layout to better use the #2. Use a different type of paper 2.
  • Page 55 Action referenced in the Flowchart above: A. Responding to the Customer 1. The first step in handling an inquiry about Ricoh device odor is to explain the following to the customer: Ricoh takes our customers’ health and the health of our planet very seriously. This is highlighted by the fact that Ricoh products receive the German “Blue Angel”...
  • Page 56 RD009064 B. Room ventilation While Ricoh devices are certified as safe, ventilation in some offices can allow even the safe levels of *VOC produced by Ricoh devices to build to levels that produce strong odors and health effects. In such cases, it is necessary to improve the ventilation of the immediate environment in which the Ricoh device is installed, in order to reduce particle concentration levels.
  • Page 57 echnical ulletin PAGE: 5/7 Model: Date: No.: Model AL-C1 19-Apr-12 RD009064 Attaching the rear filter: Clean the exterior cover around the rear exhaust area using a cloth. Important: Make sure to thoroughly clean the contact area for the double-sided tape. Attach the rear deodorizing filter as shown in the photo below.
  • Page 58 echnical ulletin PAGE: 6/7 Model: Date: No.: Model AL-C1 19-Apr-12 RD009064 Attaching the fusing exhaust deodorizing filter: Clean the exterior cover around the fusing exhaust area using a cloth. Important: Make sure to thoroughly clean the contact area for the double-sided tape. Attach the fusing exhaust deodorizing filter as shown in the photo below.
  • Page 59 echnical ulletin PAGE: 7/7 Model: Date: No.: Model AL-C1 19-Apr-12 RD009064 D. Limitations of the deodorizing filters The following limitations exist with these filters: If the temperature of the installation environment is 29C (84.2F) or higher: Continuous printing/copying should be limited to a maximum of 38 minutes The Auto Off Timer should be set to its default value (60 minutes) This is because when the temperature is this high, the properties and behavior of the toner change, and image quality issues begin to occur.
  • Page 60 echnical ulletin PAGE: 1/1 Model: Date: AL-P1 13-Jan-11 .: RG179023 Subject: Prepared by: Printer Service Mode T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( Service Manual Revision...
  • Page 61 echnical ulletin PAGE: 1/1 Reissued:10-Apr-12 Model: Date: No.: AL-P1 28-Jun-11 RG179024a RTB Reissue The items in bold italics were corrected. Subject: Parts catalog correction Prepared by: T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical...
  • Page 62 echnical ulletin PAGE: 1/1 Model: Date: No.: AL-P1 11-Jul-11 RG179025 Subject: Prepared by: Part Information T.Hirakawa From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2...
  • Page 63 echnical ulletin PAGE: 1/2 Model: Date: No.: AL-C2 05-Mar-14 RD129048 Subject: Prepared by: Part Catalog Correction M.Yoneda From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety Other (...
  • Page 64 echnical ulletin PAGE: 2/2 Model: Date: No.: AL-C2 05-Mar-14 RD129048 New method: - Co-fastening ribs were added to the guide plate (index #3 below). - This guide plate and registration lower guide plate (index #12) are fastened to each other using a screw (after the shaft is attached).
  • Page 65 echnical ulletin PAGE: 1/4 Reissued:26-Sep-14 Model: Date: No.: AL-C2b 14-Mar-14 RD129049a RTB Reissue The items in bold italics were corrected or added. Subject: Prepared by: Parts change and addition information. Y.Saitoh From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required...
  • Page 66 echnical ulletin PAGE: 2/4 Reissued:26-Sep-14 Model: Date: No.: AL-C2b 14-Mar-14 RD129049a 29** is added. 30** is added. Part number is changed Part number is changed This is deleted. 24** and 25** are added Instead, 26** and 27** and for [1]. 28** are added for [2].
  • Page 67 echnical ulletin PAGE: 3/4 Reissued:26-Sep-14 Model: Date: No.: AL-C2b 14-Mar-14 RD129049a For details of [1], please refer to the following pictures. [A] and [B] are the variable brake. For details of [2], please refer to the following picture. One-way clutch method was used before. Ratchet method is used after.
  • Page 68 Lanier MP 5002SP Aficio MP 5002SP Taiwan D130-59 W534M100002~ Gestetner MP 5002SP Aficio MP 5002SP China D130-61 W533MC70061~ Ricoh: Aficio MP 5002 Savin: MP 5002 D130-91 W533MC22811~ Lanier: MP 5002 Ricoh: Aficio SP 8200DN M132-17 T424M110004~ Ricoh: Aficio SP 8200DN EU/Asia...
  • Page 69 echnical ulletin PAGE: 1/4 Model: Date: No.: AL-P1 27-Jan-15 RG179026 Subject: Prepared by: Parts change and addition information. A.Ishida From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
  • Page 70 echnical ulletin PAGE: 2/4 Model: Date: No.: AL-P1 27-Jan-15 RG179026 29** is added. 30** is added. Part number is changed Part number is changed This is deleted. 24** and 25** are added Instead, 26** and 27** and for [1]. 28** are added for [2].
  • Page 71 echnical ulletin PAGE: 3/4 Model: Date: No.: AL-P1 27-Jan-15 RG179026 [1] Variable brake [A] and [B] are the variable brake. [2]: One way clutch method One-way clutch method is before. Ratchet method is after. One-way clutch method Ratchet method Action to take on MIF: Please install a new cleaning unit (p/n: ) when a cleaning web issue occurs, D1294304...
  • Page 72 Lanier MP 5002SP Aficio MP 5002SP Taiwan D130-59 W534M100002~ Gestetner MP 5002SP Aficio MP 5002SP China D130-61 W533MC70061~ Ricoh: Aficio MP 5002 Savin: MP 5002 D130-91 W533MC22811~ Lanier: MP 5002 Ricoh: Aficio SP 8300DN M132-17 T424M110004~ Ricoh: Aficio SP 8300DN EU/Asia...
  • Page 73 echnical ulletin PAGE: 1/7 Model: Date: No.: AL-P2 29-Jun -17 RM132023 Subject: Prepared by: Part information Takuya Hirakawa From: 1st Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other (...
  • Page 74 Check: 1. Is the customer Suggest improvements: using Ricoh genuine Suggest a change in the office #1. Replace parts or units products and parts? layout to better use the #2. Use a different type of paper 2.
  • Page 75 RM132023 Action referenced in the Flowchart above: A. Responding to the Customer 1. The first step in handling an inquiry about Ricoh device odor is to explain the following to the customer:  Ricoh takes our customers’ health and the health of our planet very seriously. This is highlighted by the fact that Ricoh products receive the German “Blue Angel”...
  • Page 76 RM132023 B. Room ventilation While Ricoh devices are certified as safe, ventilation in some offices can allow even the safe levels of *VOC produced by Ricoh devices to build to levels that produce strong odors and health effects. In such cases, it is necessary to improve the ventilation of the immediate environment in which the Ricoh device is installed, in order to reduce particle concentration levels.
  • Page 77 echnical ulletin PAGE: 5/7 Model: Date: No.: AL-P2 29-Jun -17 RM132023 Attaching the rear filter: Clean the exterior cover around the rear exhaust area using a cloth. Important: Make sure to thoroughly clean the contact area for the double-sided tape. Attach the rear deodorizing filter as shown in the photo below.
  • Page 78 echnical ulletin PAGE: 6/7 Model: Date: No.: AL-P2 29-Jun -17 RM132023 Attaching the fusing exhaust deodorizing filter: Clean the exterior cover around the fusing exhaust area using a cloth. Important: Make sure to thoroughly clean the contact area for the double-sided tape. Attach the fusing exhaust deodorizing filter as shown in the photo below.
  • Page 79 echnical ulletin PAGE: 7/7 Model: Date: No.: AL-P2 29-Jun -17 RM132023 D. Limitations of the deodorizing filters The following limitations exist with these filters: If the temperature of the installation environment is 29C (84.2F) or higher:  Continuous printing/copying should be limited to a maximum of 38 minutes ...

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