Export Log's And System Data - GE Voluson E Series Service Manual

Diagnostics/Troubleshooting

7.4.2 Export Log's and System Data

There are two possibilities to export system data (and log´s):
1. by pressing the Alt + D key to save a snapshot and "Full Backup" of the System state; see
7.4.2.1 on page 7-10
2. via the
7.4.2.2 on page 7-11
7.4.2.1 Export System Data (by pressing the ALT + D key)
Alt + D uses "Full Backup" to gather data from the system. In addition it creates one screen shot (Alt-D.bmp)
of the point in time when Alt + D was pressed. The main use is when R&D or OLC need detailed information
about the system (e.g., when experiencing strange behaviour or when the problem should be investigated by
R&D). It is not intended to replace or enhance the existing Full Backup functionality.
The Full Backup created by Alt + D is protected by a password that can be customized. Whenever
transmitting system state to R&D, do not forget to inform them about any password change.
Data can be stored on the hard disk (D:\export\fullbackup\fb1), or you can export them to DVD/CD, etc.
Including the D:\export folder, which contains dump files (for details see
Autotester script files, SMART logs, sniffer logs and screen shots (Alt + P).
Successive Alt + D keystrokes overwrite existing snapshots at destination (Internal) HDD.
Note
1. Press the Alt + D key on the keyboard simultaneously.
2. Select whether you want to backup data with our without hardware diagnosis tests.
Please detach all probes if you want to execute hardware diagnosis, then click
3. Select the destination of the "System state" backup.
4. Select the
After saving the data, the Voluson E-Series reboots and the application starts again.
7-10
Export System Data button in the System Setup - Administration - Service page; see
Figure 7-9 "Alt-D" backup
Figure 7-10 System Configuration Save
Next button to start the backup process.
Section
Section
Section 7.4.2.2.1 on page 7-11
Yes .
Voluson E-Series Service Manual
5539550APB Revision 6
),