Diagnostics/Troubleshooting
7.1 Collect vital System Information
1.
Press the Utilities key on the control console.
2.
In the "Utilities" menu touch the
3.
On the right side of the screen select
The following information is necessary in order to properly analyze data or images being reported as a
malfunction or being returned to the manufacturer:
•
System Type
•
System Serial number (also visible on label on back of the system)
•
Application Software version
•
Backup version (File name, Date of Factory Settings, Tune version, etc.)
•
additional information (e.g., Hardware ID, "Mainboard Type", HW configuration, etc.)
Note
All the above information can be found in the "System Info" page; see:
7-2
Setup button to invoke the setup desktop on the screen.
Administration and then click the System Info tab.
Figure 7-1 on page 7-3
.
Voluson E-Series Service Manual
5539550APB Revision 6