HP Pavilion x360 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. pavilion x360
  6. Maintenance and service manual

HP Pavilion x360 Maintenance And Service Manual

14 inch 2-in-1 laptop pc
Hide thumbs Also See for Pavilion x360:
Table of Contents

Advertisement

Quick Links

Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Advertisement

Table of Contents
loading

Related Manuals for HP Pavilion x360

Summary of Contents for HP Pavilion x360

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 HP Inc. under bound by the terms of the HP End User License Not all features are available in all editions license. Intel, Core, Iris, Optane, and vPro Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.

  • Page 4: Table Of Contents

    Table of contents 1  Product description................................1 2  Getting to know your computer.............................5 Right side ...................................5 Left side .....................................6 Display ....................................7 Low blue-light mode (select products only) ......................7 Wake-on-touch (select products only)........................7 Keyboard area..................................9 Touchpad settings and components .........................9 Touchpad settings .............................9 Adjusting touchpad settings ........................9 Turning on the touchpad ...........................9 Touchpad components ............................9 Lights ..................................10...
  • Page 5 Backing up information and creating recovery media ....................67 Using Windows tools for backing up ........................67 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......67 Restoring and recovering your system ...........................67 Creating a system restore ............................68 Restoring and recovery methods ..........................68...
  • Page 6 Accessing HP PC Hardware Diagnostics Windows....................70 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant ..........70 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) ....71 Downloading HP PC Hardware Diagnostics Windows .....................71 Downloading the latest HP PC Hardware Diagnostics Windows version from HP .........71 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........71...

  • Page 7: 1  Product Description

    Product components and their descriptions Category Description Product Name HP Pavilion x360 14 inch 2-in-1 Laptop PC Model numbers: 14-ek0xxx Processors 12th generation Intel® processors Intel® Core™ i7-1255U 1.7 GHz (max turbo frequency 4.7 GHz) processor (10 cores, 12 MB Intel Smart Cache) Intel Core i5-1235U 1.3 GHz (max turbo frequency 4.4 GHz) processor (10 cores, 12 MB Intel...
  • Page 8 Dual array digital microphone with appropriate software: beam forming, echo cancellation, and noise suppression HP True Vision 5 MP Camera: indicator LED, USB2.0, 5MP BSI sensor, f2.0, WDR/TNR, 76° NFOV 5 MP by 30 frames per second Dual array digital microphone with appropriate software: beam forming, echo cancellation, and...
  • Page 9 - data transfer - Power Delivery 3.0 - HP Sleep & Charge - DisplayPort 1.4 out up to 5 K @ 60 Hz through adapter - HDMI 2.0 out up to 5 K @ 60 Hz with HDCP 2.3 through adapter (2) USB 3.2 Gen 1 Type-A ports...
  • Page 10 Table 1-1 Product components and their descriptions (continued) Category Description Power Battery requirements 3 cell, 43 Whr, Li polymer Long life Fast charge technology Smart AC adapters (non-power correction factor [nPFC]) 65 W, right angle, 4.5 mm, 1.8 m (6.0 ft) 65 W, 4.5 mm, EM 45 W, right angle, 4.5 mm, 1.8 m (6.0 ft) Power cord...

  • Page 11: 2  Getting To Know Your Computer

    Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right side Identify the components on the right side of the computer. Table 2-1 Right-side components and their descriptions Component Description nano SIM card slot (select products only)

  • Page 12: Left Side

    USB Type-C® power connector and SuperSpeed Connects an AC adapter that has a USB Type-C connector, 10 Gbps port with HP Sleep and Charge and supplying power to the computer and, if needed, charging the DisplayPort™ output computer battery.

  • Page 13: Display

    Environmental Notices. To access this guide: In the taskbar, select the Search icon, type ■ HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 14 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ■ In the taskbar, select the Search icon, type HP Documentation in the search box, and then select HP Documentation. Chapter 2  Getting to know your computer...

  • Page 15: Keyboard Area

    Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell mode.

  • Page 16: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures.

  • Page 17: Button And Fingerprint Reader

    Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light On: Computer sound is off. ● Off: Computer sound is on. ● Power light On: The computer is on.
  • Page 18 Fingerprint readers, which enable a fingerprint logon, can be located on the touchpad, on a side panel of the computer, or on the top cover below the keyboard. IMPORTANT: To verify that your computer supports fingerprint reader sign-in, select the Search icon in the taskbar, type Sign-in options in the search box and press enter.

  • Page 19: Special Keys

    Table 2-6 Button and fingerprint reader and their descriptions Component Description Power button When the computer is off, press the button briefly to turn ● on the computer. When the computer is on, press the button briefly to ● initiate Sleep. When the computer is in the Sleep state, press the button ●...

  • Page 20: Front

    Table 2-7 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 21: Labels

    NOTE: Refer to the illustration that most closely matches your computer. Table 2-9 Bottom components and their descriptions Component Description Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 22 Table 2-10 Service label components (continued) Component Product ID HP product name and model number Table 2-11 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-12 Service label components Component HP product name...

  • Page 23: Using A Sim Card (Select Products Only)

    Using a SIM card (select products only) Use these instructions to insert a SIM card. IMPORTANT: You can damage the SIM card if you insert the wrong size card or insert it or the SIM card tray in the wrong direction. The card might also become stuck in the slot. Do not use SIM card adapters. To prevent damage to the SIM card or connectors, use minimal force when inserting or removing a SIM card.

  • Page 24: 3  Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 25 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Touch display assembly (includes panel, touch control board, and cables) Models with an HD camera N09468-001 Models with a 5 MP camera (models without WWAN) N09469-001 Models with a 5 MP camera (models with WWAN) N14600-001 Top cover/keyboard...
  • Page 26 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number No fingerprint reader, not backlit, WWAN, FF+ (aluminum top cover) N09385-xx1 ● No fingerprint reader, backlit, WWAN, FF+ (aluminum top cover) N09386-xx1 ● No fingerprint reader, backlit, no WWAN, FF (plastic top cover) N09433-xx1 ●...
  • Page 27 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Heat sink (includes replacement thermal material) N09478-001 N09477-001 Power connector cable M45022-001 Solid-state drive (PCIe) NOTE: A thermal pad with foil for use in models with WWAN is available as spare part number N16727-001.

  • Page 28: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number FF (plastic top cover), gray (for space blue models) N09475-001 FF+ (aluminum top cover), pale rose gold N09476-001 SIM card tray N09480-001 *not illustrated Display assembly subcomponents To identify the display assembly subcomponents, use this illustration and table.

  • Page 29: Miscellaneous Parts

    Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel not available as as a spare part Camera module N09470-001 5 MP N09471-001 Display panel not available as an individual spare part NOTE: Display panels are included in the touch panel spare part kits. Panels are not available as separate spare parts.
  • Page 30 USB-C-to-VGA adapter 831751-001 USB-C-to-USB-A adapter 833960-001 USB-C-to-RJ-45 adapter M95985-001 Hubs USB-C-to-USB-A hub 916838-001 HP Elite USB-C MultiPort Hub L39572-001 USB-C travel hub L72056-001 Power cord (C5, conventional, 1.0 m [3.3 ft]) Australia L19358-001 Denmark L19360-001 Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway, and Sweden)

  • Page 31: 4  Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...

  • Page 32: Electrostatic Discharge Information

    Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, ● avoid touching the connector. Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive ●...

  • Page 33: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing DIPs (dual in-line packages) from plastic tube 400 V...

  • Page 34: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 35: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 36: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 37: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Caring for wood veneer (select products only)
  • Page 38 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
  • Page 39 Path to access information Component and diagnosis information, failure To locate diagnosis information and actions: detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags. Select Get Support. Near the bottom of the window, select Notebook PCs, and then select your location. Accessing support information...

  • Page 40: 5  Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.

  • Page 41: Battery

    Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 34). Remove the bottom cover: Remove the five Phillips 2.5 × 5.0 screws that secure the bottom cover to the computer. Starting near the hinges, use a nonmarking, nonconductive tool to release the edges of the bottom cover from the computer (1).
  • Page 42 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 43 Remove the battery from the computer. To install the battery, reverse the removal procedures. When installing a new battery, be sure to install items onto the battery as shown in the following steps: WLAN models: Install three strips of conductive tape onto the battery. Install foil on top of the battery (1), and then press down to flatten (2).
  • Page 44 Install two foam strips onto the battery. WWAN models: Install five pieces of tape onto the battery. Chapter 5  Removal and replacement procedures for authorized service provider parts...

  • Page 45: Solid-State Drive

    Install foil on top of the battery (1), and then press down to flatten (2). Install three pieces of foil onto the battery. Be sure to smooth the foil so it is flat with no wrinkles at the junctions. Solid-state drive To remove the M.2 solid-state drive, use this procedure and illustration.
  • Page 46 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 34). Remove the bottom cover (see Bottom cover on page 34). Disconnect the battery cable from the system board (see Battery on page 35).

  • Page 47: Wlan Module

    WLAN module To remove the WLAN module, use this procedure and illustration. Table 5-4 WLAN module descriptions and part numbers Description Spare part number Realtek 802.11b/g/n/a/ac (2 × 2) MU-MIMO supported and Bluetooth 5 L44796-005 Intel AX211 Wi-Fi 6e Bluetooth 5.2 WLAN M53366-005 Realtek 8852BE Wi-Fi 6 Bluetooth 5.2 WLAN M91238-005...

  • Page 48: Wwan Module

    If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module. WWAN module To remove the WWAN module, use this procedure and illustration. Table 5-5 WWAN module descriptions and part numbers Description...
  • Page 49 Table 5-5 WWAN module descriptions and part numbers (continued) Description Spare part number Heat sink for WWAN module N09479-001 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 50: Speakers

    If the WWAN antenna is not connected to the terminal on the WWAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WWAN module. Speakers To remove the speakers, use this procedure and illustration. Table 5-6 Speaker description and part number Description...

  • Page 51: Touchpad

    Before removing the speakers, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 34). Remove the bottom cover (see Bottom cover on page 34). Disconnect the battery cable from the system board (see Battery on page 35).
  • Page 52 Before removing the touchpad, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 34). Remove the bottom cover (see Bottom cover on page 34). Remove the battery (see Battery on page 35). Remove the touchpad: Remove the four Phillips M2.0.×...

  • Page 53: Fan

    Lift the top of the touchpad up (3), and then pull it into the computer to remove it (4). Reverse this procedure to install the touchpad. To remove the fan, use this procedure and illustration. Table 5-8 Fan description and part number Description Spare part number N09477-001...

  • Page 54: Audio Board

    Lift the left side of the fan up about 30°, and then pull the fan out from under the heat sink to remove it (3). Reverse this procedure to install the fan. Audio board To remove the audio board, use this procedure and illustration. Table 5-9 Audio board description and part number Description...

  • Page 55: Fingerprint Reader

    Remove the board from the computer (3). Reverse this procedure to install the audio board. Fingerprint reader To remove the fingerprint reader, use this procedure and illustration. Table 5-10 Fingerprint reader description and part number Description Spare part number Fingerprint reader, natural silver N09455-001 Fingerprint reader, space blue N09456-001...

  • Page 56: Power Connector Cable

    Remove the fingerprint reader from the computer (4). Reverse this procedure to install the fingerprint reader. Power connector cable To remove the power connector cable, use this procedure and illustration. Table 5-11 Power connector cable description and part number Description Spare part number Power connector cable M45022-001 Before removing the power connector cable, follow these steps:...

  • Page 57: Heat Sink

    Remove the power connector and cable from the computer (4). Reverse this procedure to install the power connector cable. Heat sink To remove the heat sink, use these procedures and illustrations. Table 5-12 Heat sink description and part number Description Spare part number Heat sink N09478-001...

  • Page 58: System Board

    Remove the heat sink from the computer (2). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. The following illustration shows the replacement thermal material locations.
  • Page 59 Table 5-13 System board descriptions and part numbers Description Spare part number System board (includes processor): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system Intel Core i7-1255U and 16 GB of system memory (models without WWAN) N08799-xx1 Intel Core i5-1235U and 16 GB of system memory (models without WWAN) N08796-xx1...
  • Page 60 Peel the protective Mylar off the system board. Disconnect the following cables from the system board: Antenna cables from the WLAN module (1) ● Camera cable (2) ● Display cable (3) ● Audio board cable (4) ● Speaker cable (5) ●...
  • Page 61 Remove the two Phillips M2.0 × 3.0 screws (1) and the four Phillips M2.0 × 2.0 screws (2) that secure the system board to the computer. System board...

  • Page 62: Display Assembly

    Lift the side of the system board upward (1), and then pull the system board away from the connectors on the side of the computer to remove it (2). Reverse this procedure to install the system board. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. Full hinge-up displays are not available as spare parts.
  • Page 63 Disconnect the camera cable (2) and display cable (3). Remove the six Phillips M2.5 × 4.5 screws (1) that secure the display assembly to the computer. Rotate the display to open the hinges (2). Separate the display assembly from the computer (3). Display assembly...
  • Page 64 Note that with proper cable routing, the camera cable and WLAN cables are routed under the right hinge and from under the hinge bar in the display (1), and the display cable routes under the left hinge and from under the hinge bar in the display (2). If you need to remove the display panel: Use a tool to release the display panel from the display back cover.
  • Page 65 The display panel adhesive kit is available as spare part number N09481-001. If you need to disconnect the display cable from the display panel: Remove the conductive tape (1) and the clear of tape (2) from the connector on the back of the display panel.
  • Page 66 If you need to remove the camera module: Use a tool to lift up evenly across the module and peel the module up from the display back cover (1), ■ and then disconnect the cable from the reverse ZIF connector on the module (2). The camera modules are available as spare part number N09470-001 for an HD camera and N09471-001 for a 5 MP camera.
  • Page 67 Remove the hinges from the display back cover (2). The hinges are available in the Hinge Kit as spare part number N09445-001. If you need to remove a hinge cover from a display hinge: Remove the rubber insert from each hinge (1). Remove the Phillips M1.6 ×...

  • Page 68: Keyboard With Top Cover

    If you need to remove the wireless antenna cables, remove the cables from the clips at the bottom of the cover (1), and then peel the antennas off the inside of the display back cover (2). The wireless antennas and cables are available as spare part number N09439-001. Reverse this procedure to reassemble and replace the display assembly.
  • Page 69 Table 5-14 Keyboard with top cover descriptions and part numbers (continued) Description Spare part number Fingerprint reader, not backlit, no WWAN, FF+ (aluminum top cover) N09383-xx1 ● Fingerprint reader, backlit, no WWAN, FF+ (aluminum top cover) N09384-xx1 ● No fingerprint reader, not backlit, WWAN, FF+ (aluminum top cover) N09385-xx1 ●...

  • Page 70: 6  Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 71: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 72 Using the hard drive path you recorded earlier, open the folder that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 73: 7  Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com, search for HP Cloud Recovery, and then select the result that matches the type ■...

  • Page 74: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 75: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 76: 8  Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...

  • Page 77: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu. Select the Start button, and then select All apps.

  • Page 78: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 79: Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Flash Drive

    .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.

  • Page 80: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 81 Select Advanced, and then select Settings. Make your customization selections. Select Exit, then select Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Customizing Remote HP PC Hardware Diagnostics UEFI settings...

  • Page 82: 9  Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric...

  • Page 83: Solid-State Drive Specifications

    Table 9-2 Display specifications Metric U.S. Active diagonal size 35.6 cm 14.0 in Resolution 1920 × 1080 (FHD) Surface treatment Antiglare Brightness 250 nits Viewing angle UWVA (FHD panels) Backlight WLED Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives. Table 9-3 Solid-state drive specifications 128 GB*...

  • Page 84: 10  Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 85 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...

  • Page 86: 11  Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.

  • Page 87: Index

    9 illustrated 23 display panel power 13, 14 spare part number 23 illustrated 23 right touchpad 9 HP PC Hardware Diagnostics UEFI product description 1 downloading 73 spare part number 23 failure ID code 72 camera starting 72...
  • Page 88 USB Type-C power connector and media 68 product description 3 SuperSpeed 10 Gbps port with USB flash drive 68 keyboard with top cover HP Sleep and Charge and recovery media 67 spare part numbers 62 DisplayPort output 6 creating using HP Cloud Recovery keys...
  • Page 89 5 USB Type-C power connector and nano SIM card 5 SuperSpeed 10 Gbps port with HP solid-state drive Sleep and Charge and DisplayPort illustrated 21 output, identifying 6 product description 1 removal and replacement 39 spare part number 21...

Table of Contents